Questions & Ideas

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6644 Topics

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Matthew RastovacBeginner
asked in Ask the community

Cannot change viewer settings as admin

I was exploring the settings and came across this one:I thought “Lovely! Let’s make it view-only for the team, since I’m the only one who edits it.” In a moment of weakness, I set it to “Can view” and revoked my own editing access. The board is owned by a different team member.I’m a team admin, so according to https://help.miro.com/hc/en-us/articles/360012777280-Content-Admin-Permissions-for-Company-Admins, I should be able to re-permission myself as an editor. I’ve looked all over and cannot find a way to do that - am I missing something, is this a bug, or are the docs incorrect?

4
M
2 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
posted in Ask the community

How to Manage [RESTORED] files

My colleague on a different team has a board that got somehow corrupted and she has a message [RESTORED] board.  I’m not a team member on this board, only a guest. She opened the [RESTORED] board and it looks fine, but she wants to ensure that this becomes the default board again. The originally shared link still goes back to the corrupted board.Is there a way to to save the Recovered board as an unaffected duplicate, (she tried renaming the restored board, but that just changed the name of the restored version. The original link still goes back to the corrupted board, and the “check the version of the board restored” just goes to what she renamed; they still are linked.The question is, what is best practice at this point to ensure that data isn’t lost, the Restored version isn’t again overwritten with a corrupted version, and generally to get back on the normal path again.

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Robert Johnson
2 years ago
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Phill RBeginner
asked in Ask the community

How to check desktop app version number (Windows 10)

How do I check which version of the Miro desktop app I am using on Windows 10 ? 

8
Lisette
2 years ago
A
AstridBeginner
posted in Ask the community

How the consultant plan works?

I do not really get how the consultant plan works.If my there are two ppl on my client side, does it mean,i have to purchase 3 licenses?Or can i purchase only 1 (for myself)? Why would i purchase a consultant plan, if i could use a team plan and invite my client as team member?

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A
2 years ago
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jamesfishNew Here
posted in Ask the community

[RESOLVED] Export (frame) as Image often captures title of frame below target frame

See bottom left of this exported image.To avoid this, I need to zoom in so that the floating frame title does not overlap the frame selected for export. Not a dealbreaker but kind of annoying especially if I’m bulk exporting a number of frames from a zoomed out view.

1
Marina
Mironeer
2 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
asked in Ask the community

Some Frames force text boxes to align, others allow arranging

I have a frame to which I added some text boxes. After a while the frame would force all text boxes to align to the left. If I try to move them, they just rearrange, but still snap to the left. I can no longer place them wherever I want inside the frame. The frame now forces objects to snap into alignment.These boxes only have one resize dot in the lower right corner and not in all corners as usual. I also can’t rotate those boxes any longerI don’t know why this started, can’t stop it, and can’t replicate it. But it seems like a feature, not a bug, and I’d like to know how to control it.  

2
Brian Fulghum
2 years ago
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German ManvelovBeginner
asked in Ask the community

Перетаскивание листьев и ветвей дерева

Добрый день. Раньше, чтобы перетащить лист дерева из одной ветки в другую, надо было нажать и держать ctrl (если я ничего не путаю). Теперь перетаскивать можно, ничего дополнительно не нажимая. И это жутко неудобно, теперь когда я хочу просто передвинуть лист в пространстве, он начинает произвольно скакать между ветками, это ужасно бесит. Можно ли вернуть, как было по старому?

4
A
2 years ago
Drew Crowley
Drew CrowleyBeginner
posted in Ask the community

Any way to hide the gray name boxes that appear when someone is editing/moving an object?

Is it possible to hide the gray box with name and avatar that appears when someone is editing or moving an object on the boards? (see example below) For the workshops I’m involved in we turn off cursors because there’s lots of activity happening and it can be distracting. But these labels are still appearing and causing the same distraction. FYI, they appear regardless of whether or not the “hide collaborators cursors” function is active. Any thoughts?

2
Drew Crowley
2 years ago
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brianNew Here
asked in Ask the community

Removing team members but allowing them to keep their boards

I’m using the free plan. I had a board that I owned but transferred ownership to another team member. I want to leave the board, the only problem is he is still on my team.How do I do this? Do I get the owner to duplicate it to their team, then remove him from my team (thus removing the board)? This all seems overly confusing and not well throughout. 

1
Robert Johnson
2 years ago
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Julia KopitinaBeginner
asked in Ask the community

Download Pdf document - how to show fliped pages to othes

Is there a way for other members on the board to see the pages that I flip in downloaded pdf document?As a teacher I download the book on the board. Then we look for hometask number, flipping the pages of the book. But my students don’t see how I’m flipping the pages, they still see only the first page.

1
Robert Johnson
2 years ago
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Ahaa1lifeNew Here
asked in Ask the community

How to change cover picture of a board?

I have many boards created for various purpose with different contents inside.It’s visually easy to quickly spot board if it has a picture of what it contains. Can anyone help me to know how to set cover picture for a board of what it actually contains?Have attached a picture of my Miro home page, here some boards can be seen with picture but many are without any picture. Can’t understand why and don’t know how to set these pictures on the cover of the board.Any help will be highly appreciated. 

3
A
2 years ago
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Jan-Marc VerlindenBeginner
asked in Ask the community

Paid but still no access

Hi there,Yesterday we bought a Team account for 5 users and paid using credit card. Still Today I am on a free account.

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J
2 years ago
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Amy SledgeBeginner
posted in Ask the community

Can't view board (it isn't private)

Novice here. I got invited to join a board and I can’t see it. It is from a free account so should be public.  All I see when I click it is a grey screen with the grey animated logo. 

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Robert Johnson
3 years ago
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Henk EnsingNew Here
asked in Ask the community

How was this mindmap made? In Miro?

Does anyone know how to get this style?I want it for presentations.What tool? Miro?I am wanting this functionality.Notice the lines look hand drawn. The shaded area of the mindmap on top left of this image.  another screen capture another screen capture showing what I want to do…hiding (partially shading) parts of the mindmap that I am not presenting Can you help me find the software that made this mind map?Cheers.

1
Marina
Mironeer
2 years ago
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PostnovNew Here
asked in Ask the community

Syntax extension/расширение для подсветки текста

I love visualization and prefer to draw blocks of code. What comes from and where. Maybe there is an extension that will highlight the text in different colors, as in the code editor.Я люблю визуализацию и предпочитаю рисовать блоки кода. Что приходит и откуда. Может быть, существует расширение, которое будет подсвечивать текст разными цветами, как в редакторе кода.

3
Marina
Mironeer
2 years ago
K
karinBeginner
asked in Ask the community

I'm not a guest editor but cannot lock/unlock

Hi, I am using Miro with uni members and the board is distributed by our tutor who has a paid account. I am using the board with log in status (can see my name and it says just editor), and the mystery is that WHILE SOME STUDENTS USING THE SAME BOARD(whose accounts are free) CAN LOCK/LOCK, SOME STUDENTS CANNOT, including me!!!.Not being able to lock/unlock while doing a group project is such a pain, so if you know anything about it, please let me know!!😭

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K
2 years ago
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Kory LisztBeginner
posted in Ask the community

[RESOLVED] File source not specified

When attempting to add an icon from the AWS icon set app, I receive a “File source not specified” error. Please advise on steps to troubleshoot and/or remedy the issue.  

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Marina
Mironeer
2 years ago
R
Raphaela SinanovicBeginner
posted in Ask the community

Delete or Leave Board does not work

Hey guys, unfortunately Miro counted its own templates as edited boards although I never used them. I can no longer work on my own boards as my three free boards were given to those boards. Is there a way to change/undo this? I don’t see any option to leave the board or delete them. Would be great if someone could help out.Best,Raphaela 

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Robert Johnson
2 years ago
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billi switalskiNew Here
posted in Ask the community

Pictorial Dictionary

Hello community,Our team is new to Miro and enjoy it’s many opportunities. we were wondering how a Pictorial Dictionary might look in Miro and would it be beneficial to our field workers? Has anybody thought about doing this in Miro or maybe you know of another platform that would work better? Thank you

1
Kiron Bondale
2 years ago
A
Angela SchroederNew Here
posted in Ask the community

Are there plans to allow non-owners to back up boards?

Hi, We just lost a couple of weeks of work as the current user isn't the board owner and couldn’t back up the board.  Unfortunately, the board crashed and despite Miro restoring their version we have still lost about 16 frames of detailed work.I know bulk or automated backups are on the cards are a common request but is there a current option or future plans to allow multiple board owners or allow Admins to back up boards that they didn’t create? Thanks Ange.

1
Kiron Bondale
2 years ago
Sami Ljimari
Sami LjimariActive Contributor
asked in Developer platform and APIs

Miro widget metadata not complete?

Hi, I’m working on a custom miro extension using javascript. It will function as a “layer” extension, something like photoshop uses to layer different edits on a photo. Miro board natively supports Bring to front and Send to back. I’m looking to apply this function to the whole layer, so for example if there were 10 widgets in a specific layer and a user brings that layer to front all widgets will be moved to front. I tried digging in miro board widget metadata but can’t find any attribute of a widget that represents bring to front or bring to back. In CSS this could be referred to as “z-index” of a object or element. Thanks for any help, alternatively is there any way to contact someone from the dev team and ask them?

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Daniela Gavidia
Mironeer
2 years ago
K
kokiNew Here
posted in Ask the community

Many contents in restored boards are still missing

Due to this issue, Miro has created a Restored board.However, a lot of content in the Restored board has not been recovered.Within the Restored board, if we look at the Miro Bot, we will see the following text"Some of the content on your boards is temporarily missing. We will restore those boards within the next 24 to 48 hours. We apologize for the inconvenience and assure you that our team is working around the clock to ensure all of the missing content is restored ASAP, and Prevent such incidents from happening in the future."Is it still up and running?Do I have to wait 24 to 48 hours?I would like to know if it is being restored or not.If it is being restored, is there any hope for further recovery? 

1
Marina
Mironeer
2 years ago
C
cbellewNew Here
posted in Ask the community

Can we continue using the board with "missing content"?

We recently got this message on our board:We’re sorry to say that some content on this board is missing due to an incident. Please, open the restored version of this board made on October 8, 2020, at 3.30 am UTC which has all the missing content recovered. Our sincere apologies for the inconvenience – Miro team is fully committed to preventing such incidents from happening in the future.But actually we can’t see anything missing on the original board. Are we ok to continue using the original board instead of the restored board? We don’t want to use the restored board because it is missing a days worth of content.If so, will the yellow warning bar disappear from the original board after some time? 

1
Marina
Mironeer
2 years ago
T
Thomas LehnerBeginner
asked in Ask the community

Assigning alerts to team member

When I add a team member to a card with a date this team member does not receive any notification that he has been assigned a task in the relevant Kanban. How will this team member know that he has been allocated a task? Also we tried the @teammember attribute but it is also not working? How do I let the relevant team memebers know that they have been allocates something on the board?

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Robert Johnson
2 years ago
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John CoxNew Here
asked in Ask the community

Selecting Overlapping Images

Hi,I want my to be able to stack images to make a composite layered image a bit like in PhotoshopI can get the images to snap and align perfectly but I need to be able to select any image in thestack.  I can only seem to select the top image.  Is there a way to select through the stack, likewith a popup menu of all the images to pick from? ThanksJC

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Kiron Bondale
2 years ago
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