Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 6,243 Topics
  • 21,527 Replies

6243 Topics

Chris Münch
Chris MünchBeginner
posted in Ask the community

[INCIDENT] Miro Degraded

Hey there,Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.Any reported issues / infos on that?Thank you!

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Robert Johnson
4 days ago
Margie Ross
Margie RossNew Here
posted in Ask the community

Monstrously Stylish: Halloween Outfits for Every Ghoul

It's time to start thinking about the ideal costume that will make you stand out at all the frightening parties because Halloween is just around the horizon. Halloween gives you the ability to change who or what you are, whether you like gothic monsters, vintage monsters, or popular culture figures. giving advice on how to make this year's Halloween unique while exploring several costume concepts.Halloween Costumes From The Past:Witches and Wizards: Show off your magical side with a seductive witch or an enigmatic wizard costume. For added flare, include a cauldron, a pointed hat, and a broomstick.Vampires: Put on a vampire costume to transform into a nighttime beast. To finish the appearance, put on a cloak, some fake blood, and fangs.Zombies: Change into a zombie with ripped clothes, pale makeup, and some imaginative wounds.Iconic TV and Movie Characters:Superheroes & Villains: Dress up as your favorite superhero or supervillain from the most recent movie. Consider the Joker, Won

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21 hours ago
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Anton EkNew Here
posted in Ask the community

Double e-mail registered

Hello! My e-mail has changed but are connected to same Gmail-account. So when I log in with my Google for work-account the old e-mail is registered at Miro. But I can´t change to my new e.mail since it says that it´s allready registered… Can support help me out? I´m on education plan...

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23 hours ago
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Maxi LNew Here
posted in Ask the community

Mindmap lines vanished

Hey, I have a problem with the lines in mind maps. When I opened the board today, part of the connection lines in the mind map were gone and I haven't figured out how to make them yet.Does anyone know a solution? 

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23 hours ago
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J.R.Beginner
posted in Ask the community

Cant send to back / interactive template

Getting an error when I try to ‘page down’ to send to back. Never seen this issue before. Not sure what is meant by the error and what an interactive template is.‘You cant send the card backwards when its inside an interactive template’

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1 day ago
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Marta del Pozo LagneauxNew Here
posted in Ask the community

Can't send the card backward when it's inside an interactive template

I have not been able to move Elements forward or backward today with that notice displaying down in the screen. I have tried different profiles and different boards. How do I know I am using an interactive template and how do I finish using it? It is the first time I have this problem. Have anyone else had this problem and solved it? 

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1 day ago
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Petar BuljatNew Here
posted in Ask the community

Enabling Azure Cards Feature

Hi all,We are trying to setup Azure Cards in order to connect Azure DevOps and Miro Board but unfortunately without any success. I was hoping someone could share some tips & tricks on how they have managed to set it up. We have been following the steps listed in: https://help.miro.com/hc/en-us/articles/360033799934-Azure-Cards We have a connection setup in our Azure DevOps and we have authorized Miro. However when creating the connection in Miro boards against our Azure Instance it seems as the connection times out as nothing happens and instead I was hoping I would be asked to provide my Azure Login credentials.This is as far as we get. Does anyone have any tips? All help would be appreciated.Thank you!

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1 day ago
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Adam ThomasNew Here
posted in Ask the community

Cannot delete arrow head

Hi there, I have come across this issue a number of times now and I’m now at my wits end on what I do to resolve. I have an arrow head that I no longer require in the middle of my board and I just can’t seem to delete it. I can’t move it. I can’t change it’s colour. I can’t do anything. Is this a bug? Am using miro on both Chrome and Edge, Windows 11.Thanks

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1 day ago
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TXAggieTPMNew Here
posted in Ask the community

Checkerboard appears in Miro especially while zooming on dashed lines

I suspect this is a problem with my GPU (Video Card), however, I wanted to check all the boxes by posting here to see if anyone else with an Intel motherboard/video card has experienced this (I”m Windows 10 Enterprise)I have a systems diagram, and I used dashed lines to represent DC power connections.  When I zoom in on it, either in the Windows App, Edge, or Chrome, I get a “checkboard” pattern appearing over part of that screen, usually the same color.    The artifact is captured by doing a “copy image “ on a frame!While I get the artifact in other apps (i.e. Slack), it is super consistent with Miro.  I’ve updated all Windows, Intel, and HP drivers.  I’ve run HP advanced diagnostics.  I’ve changed docking stations (the artifact lives on the built in HP Screen). The old “Disable Hardware Acceleration” doesn’t exist on my system, rather I can adjust Graphics settings to Power Savings or Performance on an .exe (Application) basis.   I’ve adjusted screen resolutions as well.MIRO/Advanced

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1 day ago
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MrinaliniBeginner
posted in Ask the community

[Performance issues] with multiple frames, looking for overview solutions

Performance seems to be significantly affected with multiple frames in a singles board.  Q1. Any way to improve this?Q2. Any other good to provide many board users with a good overview?

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Mironeer
1 day ago
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Kate McRae
posted in Ask the community

Performance Issues with Miro - non responsive or VERY SLOW to respond

My team are have all been having performance issues with Miro this week.  We’re all working from home - so on different wifi connections and also are working on different boards.  We are finding that when we click onto something like a post-it, a box or a text-box - that sometimes it works, and sometimes it doesn’t. Or you might have to wait minutes to be able to click on something. We are also finding frames incredibly at times do not want to be selected. I’m assuming this is again a responsiveness issue. We try to expand or change a frame - and we can’t.   

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Mironeer
1 day ago
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etSmilNew Here
posted in Ask the community

Manipulating object order glitch?

First time I experienced this throughout my work with Miro and it makes work annoying.I cannot manipulate object order (send back or in front) when they are in a defined frame, but I can do it if the objects are out of frame. See two pictures: two circles in the frame - I cannot manipulate order. Once the same circles are out of frame - I can manipulate order.Is there an issue with my board setting or is this internal Miro functionality? I tested with different boards and got the same results. 

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1 day ago
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strong leapNew Here
posted in Ask the community

Edit PlantUML diagram

Hi,I have added PlantUML app, created a sequence diagram and added it to my Miro board.I want to make a change to the created sequence diagram, but cannot find a way to go back to the PlantUML source code that created sequence diagram.Anyone had this experience? Can you please help?Br,Anil

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1 day ago
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Maybe AnonymousNew Here
posted in Ask the community

How do I enable dark mode?

I want to enable dark mode on the Miro desktop app, how do I do that?I require of dark mode, otherwise my eyes will proceed to hurt. Thank you for reading this.

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1 day ago
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Sannah SiddiqueNew Here
posted in Ask the community

Miro board is laggy, slow and freezing

I’ve found that over the last few weeks my Miro board i’ve been working has become increasingly slow - to the point the browser becomes unresponsive and not usable. I’ve deleted stuff from the board to reduce performance issues but ideally I need to keep all this information on the board. Any workarounds on this?

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1 day ago
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tony kBeginner
asked in Ask the community

Modify border radius of rounded-corner rectangle shape?

since the radius is fixed, at larger sizes it becomes too pronounced for my taste. in other tools the radius can be modified (e.g. lucid), i haven’t been able to spot a way to modify in miro, am i missing it, or it doesn’t exist?

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1 day ago
subway14
subway14
posted in Ask the community

no longer able to add text in boxes

 recently a bug has started appearing that you can’t add text into boxes, there is just no such optionwhen you change the type of box to “T” however  the option to add text reappearsalso this thing happens on the computer only, on the android app you can text normally 

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subway14
2 days ago
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Jonathan SolorzanoNew Here
asked in Ask the community

Does miro have the ability to save versions?

I’d like to save versions of an org chart, but since it changes from time to time I’d like to have a way to save the old one in version history before adding the new member to it

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Robert Johnson
2 days ago
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Eric859Beginner
posted in Ask the community

Go-to templates

New to mind mapping and am having trouble getting started.  I got my miro account, so step 1 is done.  With all the templates, it’s a little confusing deciding which ones to use.  Do you guys have 2 or 3 you use as go-to’s for creating new maps?  

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2 days ago
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Ronit VishwakarmaNew Here
posted in Ask the community

My Board colors are messed up

The colors are too white, the grid is lost and there is no background clour.

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Robert Johnson
2 days ago
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JohnBeginner
posted in Ask the community

How are you migrating comments from board to board when pasting work?

Hi community, Since copy/pasting doesn’t include comments, what’s your workaround to import all work-related comments to other boards when you have lots of them with multiple replies? Over the years of using Miro, I’ve frequently ran into this issue when tidying up boards and looking back on it, I see that it discouraged me of doing proper centralization. Am I the only one running into this issue? It seems like this would be a core part of the workflow.

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2 days ago
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PhillJonesBeginner
posted in Ask the community

UK VAT ID not accepted

I received an email asking me to update the Tax ID on our Miro account so that reverse charge invoices can be issued.The Miro billing profile page refuses to accept our VAT number, it returns an error that it is invalid. A little digging on my part revealed that for the Miro interface to consider a VAT number valid, it needs to be in the ECs database. Of course, UK VAT numbers aren’t in that database anymore, however, they remain perfectly valid.Have other UK customers had this problem?

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2 days ago
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ulleNew Here
posted in Ask the community

Bring everyone to me

As I noticed, the “bring everyone to me”-function is only working, if i share the board with everyone and only with giving writing rights to everyone.In my opignion, this is contraproductive.I want to bring everyone to me also if I gave only reading rights to my audience.I want to make a presentation to my listeners without giving them writing rights. Is there a special setting in the setting options I overlooked?

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2 days ago
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zswankNew Here
posted in Ask the community

Mind Map node line won't delete

Hi There,I recently deleted two nodes in my Mind Map and the associated lines didn’t delete with the node text box. I can’t select the lines or find any way to get rid of them. See the two blue lines pictured here. Does anyone know how to resolve this? 

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Z
3 days ago
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Janais Van EckNew Here
posted in Ask the community

[RESOLVED] How to stop spam invite to board mailers?

My manager sent me an invite via outlook to join a Miro board. I have received 52 mails now despite accepting the invitation. How do I make these stop and why is it happening? 

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Horea Porutiu
Mironeer
3 days ago
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