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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,678 Topics
  • 25,917 Replies
7678 Topics
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CalebSBeginner
asked in Ask The Community
Can Not Find Recent Boards

Opened Miro today and the dashboard that used to be full of all my recent boards is now full of boards I have never visited before. They are boards owned by people associated with me but how do I find recently opened boards regardless of team? I have checked through each team via the search bar and nothing shows.Also on the ios app on my phone the dashboard is full of these recent boards so I know they exist within my account just do not see them on desktop.Thank you for any help

34116
J
1 hour ago
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Vanessa ToyeBeginner
posted in Ask The Community
Starred Boards Missing

I have a number of boards starred from different teams that I’m not a member of. Usually I can access all of them from the “starred” section of the Home area but now it seems that any starred section only represented the starred boards from that team. If I go to the starred boards from a direct link, they still clearly show starred for me.What the heck happened with access rights and quick access? Is this a glitch of my view or a general change to how Miro operates?

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1 hour ago
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Wewin Wira Cornelis WahidNew Here
asked in Ask The Community
Why does Miro still bill me around $20 dollars every month, when im on free version since 4-5 months ago?

Hey, so i just noticed that miro bills me around $20 a month, for the past 4-5 months now. I initially got the starter plan and unsubscribed, and got back to free mode 4-5 months ago. But when i saw my credit card bills, around IDR 307,000 (indonesian) was billed to miro every month! EVERY MONTHHHH! Either they a have crappy system or their stealling from me! GIVE ME BACK MY MONEY or ELSE!!!!

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W
4 hours ago
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Majestic GlueBeginner
asked in Ask The Community
[RESOLVED] Potential Copy Paste Bug after Doc "Copy link to block" action

When attempting to copy paste into hyperlink and or object to link, copy paste doesn’t seem to work. Copy paste works normally for a text box, but on weird occasions it would not copy paste into hyperlink and/or link to object url. It’s odd because copy paste works for text, but sometimes it works for hyperlinking.I think the bug gets triggered when i’m trying to link to a block within the beta feature text document, but not entirely sure. Sometimes it goes away too but not sure what causes it.

7211
Robert Johnson
7 hours ago
A
Alisa AntyshynaNew Here
asked in Ask The Community
[RESOVLED] Nov 21, 2024 - 12:15 UTC - Application loading issue

 

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Robert Johnson
7 hours ago
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Kevin SubrebostNew Here
asked in Ask The Community
Issue: board tools on firefox

Hello,Since a couple of days, the boards I open on firefox do not show all available actions/tools. When i open the same board on chrome, it shows the normal toolbars with all tools.Here are screenshots of available actions that are left on firefox for me:  Thanks for any advice/informations

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Eca
Mironeer
8 hours ago
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Rxavi_New Here
asked in Ask The Community
Apple Scribble is not working

Hi,  I got the new IPad, Apple Scribble is enabled but the handwriting is not converting to text into the Miro App. Any suggestions how to fiz this?

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8 hours ago
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tony kBeginner
asked in Ask The Community
Modify border radius of rounded-corner rectangle shape?

since the radius is fixed, at larger sizes it becomes too pronounced for my taste.in other tools the radius can be modified (e.g. lucid),i haven’t been able to spot a way to modify in Miro, am i missing it, or it doesn’t exist?

2308721
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8 hours ago
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nick_111Beginner
asked in Ask The Community
Holding shift while moving object is temperamental. Why?

Hi,Per most editing software, holding shift and moving an object(s) wit the cursor keep the object(s) aligned to the axis.However, in Miro, this seems to work only some of the time. It’s really frustrating! Is this by design, and if so, what causes it not work?Thanks! 

3410
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8 hours ago
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Dan DefenbaughBeginner
posted in Ask The Community
[RESOLVED] Can't move multiple selected objects with Arrow keys

Yesterday I could move multiple selected objects with SHIFT + Arrow keys. Today I can’t. The objects are not locked. I can still move one object at a time with SHIFT + Arrow keys. What happened?I’m using Chrome Version 110.0.5481.177 on Mac OS Ventura 13.2.1

175463
J
9 hours ago
José M Aguirre
José M AguirreBeginner
asked in Ask The Community
External starred boards do not appear

Hello,On the Section “Starred” boards, I normally was able to see all the boards that I starred from my organization members and even from external members of my organization.Today, I’m just able to see the starred boards from my organization.I need to have access to starred boards from outside my company. I was able to access one external board and I saw that it’s still starred but I don’t see it in my list.I think there is like a filter applied on my “starred board list” that just let me see my organization’s boards.Thanks.

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José M Aguirre
9 hours ago
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Daniel FridgrenNew Here
asked in Ask The Community
Hey Miro, you want to improve your customer lifetime value? Here is an easy fix.

Hey Miro, don’t you want students to adopt your tool?When on an Education Plan, it’s not possible anymore to create a board that students can edit during say a workshop. So, as an educator, I can’t let design students learn design thinking methods through hands-on work in Miro anymore 😩But people at Miro, you really want students to adopt your tools. Believe me, they are going to advocate for it at their future workplaces when they get to use it as students.I work within the SaaS business myself, and I think you’ve made a mistaken when doing feature changes in your usage tiers.

153
Eca
Mironeer
9 hours ago
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migo33New Here
posted in Ask The Community
High CPU use MBP M1 Pro

Why Miro’s CPU usage is so High even when there are no open boards? Just ideal Miro uses about 40% CPU (Miro Helper Renderer). I thought that using the native app will be quick and effortless especially on a M1 Pro chip. Thanks,

2796
Eca
Mironeer
10 hours ago
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Kelvin KredensBeginner
posted in Ask The Community
[KNOWN BUG] Mind map enter problem

There is a bug with the enter key inside nodes.  

14513
K
10 hours ago
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NathanielNew Here
posted in Ask The Community
Edit text size of multiple objects

Hello, I’m working on my first board and made everything too large at first. I found it easy to select all objects and shrink them all down together, however, the original font size is not shrinking along with the objects. I can’t figure out a way to adjust the font size of multiple objects at once. Does anyone have any ideas for how this might be accomplished?  Many thanks!

471711
Eca
Mironeer
10 hours ago
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Valerie LACOUXNew Here
asked in Ask The Community
Teams settings in new dashboard UI

teams settings: since visual modifications of the miro page i (administrator) cannot find the way to manage the teams , licences… can you help me please

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V
10 hours ago
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Mehmet KovaciogluNew Here
posted in Ask The Community
Unable to access boards owned by former employee

I have a former colleague who is removed from miro, but still owns a number of boards. The person does not exist in the system anymore and doesn’t have access to our miro boards.  How can I transfer ownership of these “dangling” boards, with some of them we can’t even edit or copy them anymore as the team has only “viewing” rights.  I’ve searched on the forum but answer refer to reassigning ownership on removal of this person from the team / account. What I currently see is that this person is not in the team, nor in the company account, yet boards in our project are still owned by this person.   

121
Eca
Mironeer
10 hours ago
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lcummingsNew Here
posted in Ask The Community
Shared board not viewable "There's been a glitch" error

Hi there, I am brand new to Miro. I created and shared a board with my team but when they go to click in, they get a very unspecific “Hmm, there’s been a glitch. Please try again in a few minutes.” error message. I’ve tried googling that message and checking the help and community here. Coming up empty on my end. Honestly I don’t even know where to start debugging this. Could really use some help please. Thanks in advance.  

11798
A
11 hours ago
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Daniel BillingNew Here
posted in Ask The Community
Board loading issues on the Mac (Desktop and Browser)

Hello,i am having a consistently bad experiences loading boards on any Mac interface, Browsers (Safari, Edge, Chrome, Firefox) and in the native Mac OS app. On windows browsers, I have no such problem, even on the VPN.Has anyone else experienced this? Is this a known issue? Thanks,Dan

191
Robert Johnson
11 hours ago
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RicknNew Here
asked in Ask The Community
Can't replace my team admin to another member

Hi all, How can I change my admin rights to another in Teams? I’m leaving the team and have lots of boards that the rest of the team don’t want to loose if I left without replacing my admin rights to another in the team. Can you please help?  

113
Robert Johnson
11 hours ago
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Ziv ArielyNew Here
asked in Ask The Community
Copy a frame from Miro to Figma

Hi, I'm trying to copy content from a single frame in Miro (which includes flows, vector graphics, and images) to Figma. I also tried the Miro plugin for Figma, but it didn’t work.How can I easily transfer my content to Figma?

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Z
12 hours ago
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Anshul JainBeginner
asked in Ask The Community
Blurred Miro board

My miro board is all blurred up.I am not able to see anything clearly even after zooming in.Is/are anyone else also facing this issue? If you are then how have you resolved it? 

697
Eca
Mironeer
1 day ago
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reallukeburrowsBeginner
posted in Ask The Community
Copy and paste is not working

Hi,Unfortunately for me copy and paste and trying to duplicate one of my boards isn’t working for me. I’ve tried on the Desktop app and Google Chrome - neither work. I have cleared cookies etc. still not working for me. Any suggestions?

1114131
Eca
Mironeer
1 day ago
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kubak1500New Here
asked in Ask The Community
Cant open my webwhiteboard

Hi, i ve created a free board and 24 hours already passed so its locked. I ve already tried to sign up, but when i sign in when opening the mentioned whiteboard it says We couldn’t create your board. Please try again. and when i click on try again it sends me here https://miro.com/pre-products/

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Eca
Mironeer
1 day ago
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Daniela FerreiraNew Here
posted in Ask The Community
[RESOLVED] Can't open or save my web whiteboard

I created a free board on Web White Board by Miro and the 24h have passed so it's locked. I already tried signing in and signing up to a new account, and i still can't access it i get the message: "Hmm, that didn’t workThat page can’t be reached, but if you double-check it,we’re happy to try again."My Board link is: https://webwhiteboard.com/board/sXClE4dZ4szHTHLv2HKOTPaAexWx9nZc/ 

79526
Eca
Mironeer
1 day ago
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