Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 4,532 Topics
  • 16,335 Replies

4532 Topics

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TanjaPNew Here
posted in Ask the community

[KNOWN BUG] Miro Sketch plugin - Google login not working / board list error

Hi! I downloaded the plugin first time couple months ago, but couldn’t get the login working, so I avoided using it, but now I really could use it in my project. I tried again today and it is still not working.So I tried logging out & in to my Sketch, I removed the plugin and installed it again, but nothing helps.I have co-workers in the same Miro team who have created their Miro accounts separately to Miro (instead of using Google) and for them the plugin works. I wouldn’t want to have to create a new account just because this, especially as there is an option to use Google login, so it should work.Can anybody help? Version info:Sketch: Version 86 (142512) Plugin: 1.6.4 OS: macOS 12.3.1 (21E258) Steps:I choose the plugin & login I select “Use Google account” from the popup It asks me to choose an account and give password Then it shows Miro sign up / sign in, I choose sign in and get this: I click the sign in with Google, and then after a short processing I get this: 

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5 days ago
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Diana SchneiderBeginner
posted in Ask the community

[KNOWN BUG] wireframe icons quality: low pixels?

recently the icons in the wireframe library are quite pixelated, with fuzzy edges, screenshot attached, does anyone else experience this and how can I improve it?   

9
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5 days ago
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David RiedyNew Here
posted in Ask the community

[KNOWN BUG] Why is there still padding in my Text objects?

I see that, based on updates made last year, when using the Text tool, there should not be any padding. But that’s not the case when I use Miro. Padding around text still scales.This is both on the web app and the most recent Mac app.

6
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6 days ago
goryntsev
goryntsevNew Here
posted in Ask the community

[KNOWN BUG] Changes to a shape type are not kept after refreshing

Draw a rectangle Switch its type to circle -- get a circle instead, everything is fine so far Refresh the miro app See the rectangle coming back where the circle wasCan anybody replicate this, or it is mine only?

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Apollonia
Mironeer
6 days ago
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sam zackNew Here
posted in Ask the community

[KNOWN BUG] Zapier creates cards in a wrong spot

HiI am trying to link my todo list with miro using zapierevery time i create a task it appears somewhere random in the board, and not in the same frame i used in the zap i guess the problem is happening because zapier is looking for a frame with a gird while grids are removed now.Any idea what's happening here?

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Mironeer
10 days ago
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ramirobarbaNew Here
posted in Ask the community

[KNOWN BUG] Google Drive Integration

Before integrating google drive with miro, I was able to login into my miro account. Once I integrated google drive with miro, I can no longer see my boards. I sign in and then it prompts with a blank screen with the web address to my boards. Same thing happened in a different browser, I tried microsoft edge and same thing happened. 

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Alyona
Mironeer
17 days ago
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Charley B MurphyBeginner
posted in Ask the community

[KNOWN BUG] greyed out board on app

I have a free account (3 boards) on the browser all are active on the app one is inexplicably “greyed out”couldn’t find an answer in Community

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B
18 days ago
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KublaiboyBeginner
posted in Ask the community

[KNOWN BUG] Miro web clipper not saving screen shot

I installed Miro Web Clipper, used it to capture a full screenshot of a retail/eComm website homepage. But Chrome shows error. No screenshot has been saved to my Miro team library. Chrome showing error. Does anyone know what’s going on? Tried many times, not working. Very frustrating.  

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21 days ago
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Eddie ZhangBeginner
posted in Ask the community

[KNOWN BUG] Stickies Capture temporarily unavailable

Hi all,Is anyone else having an issue with stickies capture not working? I’ve been getting the “text recognition services are temporarily unavailable” since 30 Aug 2022.  

1
Alyona
Mironeer
25 days ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask the community

Some spreadsheet cells pasting as Text rather than Sticky Notes

I am creating this post to track some inconsistent behaviour regarding pasting spreadsheet cells on to a Miro board.The expected result is that the cells appear as Sticky Notes on the board. However, there have been some reports that Text objects are being created instead. My test data as two cells in Excel, Excel web app, and Google Sheets:I then pasted a single cell (the one with “one” in it) and then both cells at the same time.I did this in both the latest 64-bit stable Chrome and Miro desktop app from Windows 11.From my tests, I consistently got plan text when pasting a single cell from Google Sheets.Results:Chrome Desktop app Tagging @Kerrin and @JonoB here as they had reported the issue in an older post.

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Alyona
Mironeer
1 month ago
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Bill DorrBeginner
posted in Ask the community

[KNOWN BUG] mystery error ambiguous UI symbol

I am trying to copy a frame and it's contents from a board that I have edit access to and all I get is a "!". I am assuming that "!" means there is an error or it will not allow me to do this operation but there is no help for that...just the "!" no indication of what the error is or how to address it.

1
Ksenia Gritsai
Mironeer
1 month ago
John Faig
John FaigBeginner
posted in Ask the community

[KNOWN BUG] FYI - Miro Next splash screen has no way to exit on Windows application

I clicked on the Miro Next email and viewed it in my Windows application.  Usually there is a “Return to Dashboard” button or link on these type of announcement screens.  There isn't one and I had to exit the application to get back to the “Boards” tab  

1
Colleen Curtis
4 months ago
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jzhpranaBeginner
posted in Ask the community

[KNOWN BUG] "Incorrect URL" error when embedding a Wordwall

Hello,I can’t Embed an HTML link from WordWall site. When I do it the follow error appears:"Sorry, it looks like the URL that you are using is incorrect. Please check the URL for typos and try again"Can you tell me what's going on? Some weeks ago everything was OK.Thank you. 

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Robert Johnson
4 months ago
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TheSharkCageNew Here
posted in Ask the community

Custom objects

Hi,I am assessing Miro for use in our online training.Our training uses specific icons / Shapes to represent specific idea’s and imagery. Currently the use physical versions of these and send to all our participants for use in the training. This is expensive in many ways.I am looking to use this platform to replace these physical shapes with digital ones that the participants and the hot can use concurrently.Can our original files be imported into Miro for this concurrent use.An added benefit would be the ability to use these in Zoom breakout rooms and take them back into the main area for use in group discussions.Thanks in advance for any input into this. SimonPhysical representation of what we are planning digitally: 

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4 hours ago
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Amy.FNew Here
asked in Ask the community

Can I adjust the Wireframe App length size?

While creating the wireframe app screens, some of the screens have more content and lengthy. I would like to show the full content by displaying a long wireframe. However, I can’t seems to drag the app wireframe template to adjust the length unlike the browser template. Is there any way to do this?   

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1 day ago
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Chris RickeyNew Here
posted in Ask the community

Shortcuts changed?

I’m a big user of the Ctrl-2 to zoom to a selected object. However, it stopped working today. I went to the help article from the dashboard/? and it confirmed Ctrl-2. However, when I go to the gears in a board and click shortcuts, it now seems that Alt-2 is the zoom. I can’t find any reference to it being changed. 

5
D
2 days ago
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Steven ReinhartNew Here
posted in Ask the community

Can't add team members, but they show up as users

Our small company, HP Inc 😀, is beginning our adventures in greater collaboration with MIRO and this application looks amazing.  Unfortunately, when we started out this week, I couldn’t add my staff as members to our team.  The Invite Team Members button is not visible.  I was able to invite them to a board as users with some challenges, but I need them added to the team so they can access more boards that our team have or will have in the future.Any help the technical team can provide would be greatly appreciated.Steve

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Robert Johnson
2 days ago
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Pippa SlatteryNew Here
asked in Ask the community

Text boxes

hello. i am wondering if any one could tell me how sometimes when i make a text box it has a border line around it and sometimes it doesn't.  i can't see what i am doing differently.  Can anyone help?  Also - sometimes the text boxes are greyed and sometimes not.  i just can’t see where to edit the design of the box.  

7
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2 days ago
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Ross DawNew Here
asked in Ask the community

Scanned Text Blurred out/not visable

Hi! When I scan pages from a magazine or a textbook, the images are great but any text becomes completely white like it’s filtered out. Is there a feature I need to disable or is this to prevent plagiarism? 

0
R
2 days ago
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Acordov11New Here
posted in Ask the community

What is the arrow in the top right?

For some reason nothing in the help or the interface tutorial teaches me what this is. What is it?   

3
A
2 days ago
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Regan EngelhardtBeginner
posted in Ask the community

Where is the 'Show cards assigned to me' button in the new UI?

I’m using Miro in web browser (Chrome) on mac. I have the ‘new UI’ version of Miro. The collaboration toolbar is now at the top of the page. I’ve created ‘cards’ and assigned some to myself and some to another user. Where is the button / area to see all cards, and filter by cards assigned to me? Thanks

7
S
2 days ago
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captainkraftyNew Here
posted in Ask the community

Miro won't load in Chrome / Safari browser, yet desktop app works

Hi, Each time I log into Miro using my browser, I am able to login but then the screen shifts into a perpetual loading image. My desktop app works great, and I used to be able to log in via browser… but now it does not work. I’ve updated my MacBook, and my browsers (Chrome & Safari), cleared caches, etc. Even though I can log into my account via the desktop app, I still need to be able to access outside links from a different team which I can only jump into via browser… these links are also not working.  Please let me know how we can fix this ASAP as I have so much work to do in this board. Thanks!

9
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2 days ago
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MarketingklubbenNew Here
posted in Ask the community

Trello integration not working - Can you help?

I have problems adding Miro to Trello. I have integrated them, but nothing happends when I want to add something from Miro in Trello… Nothing opends when I push the Miro-button in Trello…? 

0
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2 days ago
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Mateusz SektaBeginner
posted in Ask the community

Miro is not loading on Google chrome after installing Miro extension in Google Workspace

Hey, I have a problem regarding webpage loading on one of my company accounts on Google after installing Miro extension on Google Drive. On other Google accounts and on desktop app everything is working fine.On company profile i see blank page after pressing “Go to dashboard” button on main page. Direct links to my dashboard are not working as well.Any possible solutions?  

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2 days ago
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Rodrigo ReisBeginner
posted in Ask the community

Miro is not loading for me

Just keeps loading.Already cleared my cache.Tried in an incognito window. Chrome Version 100.0.4896.88 (Official Build) (arm64)

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2 days ago
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