Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,899 Topics
  • 20,392 Replies

5899 Topics

Anya Gonzales
Mironeer
Anya GonzalesMironeer
posted in Ask the community

Share your thoughts about Miro on TrustRadius get a $25 gift card
😊

Title: Share your thoughts about Miro on TrustRadius get a $25 gift cardHi Miro Community!I’m Anya and I’m Miro’s Customer Programs Manager.You are a special member of Miro’s Community. I want you to know that we see and value your contributions here.At Miro we work hard on improving the platform for you. But we need your help to do this. Are you interested in sharing your opinion about Miro on TrustRadius? TrustRadius is a site where software users can review B2B platforms. We’re offering a $25 gift card for every submitted and approved review on TrustRadius. If you’re interested, please click the link below.  I’m ready to write my TrustRadius review  Thanks again and I’m looking forward to reading what you have to say! Note: a. You must create an account on TrustRadius in order to submit your review. b. TrustRadius must approve your submitted review before gift cards are distributed.

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Anya Gonzales
Mironeer
6 days ago
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Cindi TaylorNew Here
posted in Ask the community

Disable Jira sync for a single board

We use the planner (program board) for our quarterly planning and the team augments with stickies & other things.  If we close a sprint after planning, it is automatically removed from the planner next time it syncs.  Is there a way to disable this for a single board?

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C
58 minutes ago
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Nadya Sh.Beginner
posted in Ask the community

Help, please. Issues with pasting images onto the board. Annoying and disappointing

Hello, community! Could you help me, please? Since the very beginning of using the Miro board, I’ve had issues with pasting the images onto the boards. I remember contacting the support, though it didn’t help. When I paste an image, it’s always teeny-tiny on the board/inside the frame, no matter how big it was originally. I need to zoom in the frame, and it becomes insanely large until I see the boarders of the image and can enlarge it. Then I zoom everything out. t happens all the  time, with all the images I paste. It’s really a waste of time and irritating. Because of this, I switched to a Google Jamboard; however, as you might know, Google have decided to dismiss the board. Thus, I’m trying to give Miro the second chance.here’s a short video, I genuinely failed to enlarge the image, and I wasn’t pretending https://drive.google.com/file/d/1cn9OREVYq2chCPG7-1Wep2VKN4COj8SW/view?usp=sharing  Do you all have the same issues with pasting images? Your feedback matters, help please 

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Robert Johnson
2 hours ago
M
Martine StichaBeginner
posted in Ask the community

replace image > upload from device - goes to random super-nested location 2 years ago vs a default location

Does anyone know how to clear the location that Miro take me when it is looking to replace an image? Mine goes to a location from 2 years ago… it’s super-nested and I want it to remember where I was last looking … 

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6 hours ago
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Bård KrogshusNew Here
posted in Ask the community

How do I insert a video from OneDrive Business - by link?

Hi out there :)I’m trying to set up a learning canvas and include learning objects like videos etc. from my OneDrive account. I have tried to install the OneDrive app, but with no success. Any ideas? Thanks!

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11 hours ago
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Tatyana ZykovaNew Here
posted in Ask the community

Miro web clipper

Hi! I've been using Miro Web Clipper for several months, but  today when I tried to make a screenshot it was said that I didn't have any miro accounts. I do have an account and it was open at that moment. Can anyone help me, please.

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15 hours ago
Alex Lashkov
Alex LashkovBeginner
posted in Ask the community

Introducing Multilingual AI Grammar Checker & Rewriter

Hey there, I'm Alex, founder of Linguix.com writing assistant.We’ve recently released AI grammar checker and Rewriter add-in: https://miro.com/marketplace/grammar-checker-rewriter/It works in English :flag_gb:, French :flag_fr:, German :flag_de:, Spanish :flag_es:, Portuguese :flag_pt:, and Polish :flag_pl:.Our app can fix your typos and grammar mistakes + rewrite whole sentences. Another cool feature is a content quality score that you can use to understand when the content is good to publish.I appreciate any feedback. Just dm me or email directly at alex@linguix.com

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Alex Lashkov
23 hours ago
S
Sarah FultonNew Here
posted in Ask the community

Need more spell check/grammar features

I need better spell check features. I want to put more of my documents in Miro, but the lack of spell check and grammar check features has limited my ability to use the program more widely.

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Alex Lashkov
1 day ago
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Alessandro GiussaniBeginner
posted in Ask the community

Jira Cards: Assignee field is broken

I integrated Jira with Miro and it looks very interesting. The only problem I encountered is that I cannot change the assigned directly from Miro but I have to open the card in Jira so as to see the name also appear on Miro. Why?The actions I can do are: Edit (not the assigned), color, workflow, source (to open the card on Jira), create dependency, etc. There doesn't seem to be a way to assign the card directly on Miro 

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A
1 day ago
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lydiaNew Here
posted in Ask the community

Voting for 24 hrs

If I set teh voting duration for 24hrs, must I keep my computer on for 24hrs with Miro open?

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Kate Ivanova
Mironeer
1 day ago
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PhillJonesBeginner
posted in Ask the community

UK VAT ID not accepted

I received an email asking me to update the Tax ID on our Miro account so that reverse charge invoices can be issued.The Miro billing profile page refuses to accept our VAT number, it returns an error that it is invalid. A little digging on my part revealed that for the Miro interface to consider a VAT number valid, it needs to be in the ECs database. Of course, UK VAT numbers aren’t in that database anymore, however, they remain perfectly valid.Have other UK customers had this problem?

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S
1 day ago
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Cuca AlmeidaNew Here
posted in Ask the community

Problem with the tool sidebar "board overview"

How can I change the order of the frames if I can't see the “board overview” in the sidebar? It doesn't appear to me in the sidebar on my computer. I only can see the activities there.

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Robert Johnson
1 day ago
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AdaraNew Here
posted in Ask the community

Hello! Curious if anyone can help me create a template similar to this one below? Thank you!

 

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A
1 day ago
JanFavre
JanFavreNew Here
posted in Ask the community

How to restore deleted team (and all boards)?

My colleague accidentally deleted team in Miro what caused anihilation all team members boards, is there any way to restore it?I will really appreciate your help guys!

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2 days ago
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mamuNew Here
posted in Ask the community

Voting results get lost

We do a voting on 5 boards in parallel which lasts 7 days. Each day I look in there the overview shows “0 voted”. On Friday I had a test and voted on one of the boards and a colleague of mine did, too. At that point in time the overview showed “2 voted”! Today (Monday) I had a look again and the overview is back to “0 voted”Where are my votes gone? That`s a high prio issue for me as we are doing a organizational development activity at the moment in a very sensitive user environment :-(

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E
2 days ago
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Setthawut KNew Here
posted in Ask the community

Using Brave browser. Can log in, but can't access the application

It just keeps showing this rolling, but using Safari works well.

0
S
2 days ago
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Victoria KoshelkovaNew Here
posted in Ask the community

HELP I can't open 1 board (while I can open all the others), this board is just loading and nothing else is happening

The board is in a perpetual state of loading. I open all the others - and everything is ok. But this one is no longer available. I even tried to share this board with other users. Buth they also can’t open it. Please, help

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2 days ago
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Charles FriedoBeginner
asked in Ask the community

What type of visualization is best to create in miro?

Hi, I built a visualization about "Top 5 countries with positive and negative change in road traffic death (rate per 100,000) between 2000 & 2019 based on data from WHO.   I am polishing my skills by creating simple and advance visualizations like this one in short time and without any programming skill using visualization tool.My question is there a way to create like this or more advance visualization in miro.Thanks.

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2 days ago
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Dim XrNew Here
posted in Ask the community

Presentation Mode doesn't work

Hi, I’m the board owner on a board and neither the “Present” button appear in the upper right corner nor I can see my frames in the down left corner. Going into the same board from another lap-top works and I don’t know why. Any idea?  

1
Robert Johnson
2 days ago
V
Vic ReillyNew Here
posted in Ask the community

“Error: MSS-5006” while connecting to Smartsheet from the Miro app.

I have a Miro board open and added SmartSheets to connect to.  When I get the screen with the Accept/Deny question and choose Accept, I get the MSS-5006 message.  I reached out to SmartSheets and they checked their logs and all was fine on that side, so now checking on the Miro side.

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2 days ago
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Kseniya DaroninaNew Here
posted in Ask the community

Payment

Hello, I have a problem with payment. All entered data is accurate, but the payment is failed anyway. What might be a problem? 

3
Robert Johnson
2 days ago
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Lindsay GrahamNew Here
posted in Ask the community

Airtable integration + tags

I just started using the Airtable integration (Miro > Airtable one-way sync) for processing, tagging, and clustering user research insights. I see a lot of potential in the integration but it is severely lacking the core functionality of also importing tags from Miro. Is this planned or does anyone know of a way to do this currently? Thanks!

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2 days ago
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Lucy EdwardsBeginner
posted in Ask the community

[RESOLVED] Copy style not working

Hi, I'm creating process maps in Miro and when I right click and 'copy style' on a flow chart shape then right click another flow chart shape and do 'paste style’ nothing happens. Same with trying the key board shortcuts too - any ideas? I am using this feature correctly, is it not for flow chart shapes?

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2 days ago
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Friedo CharlesNew Here
posted in Ask the community

Which type of visualization is the most suitable to create in Miro?

I have created a visualization depicting the "Top 5 countries with the most significant positive and negative changes in road traffic death rates per 100,000 people between 2000 and 2019." This visualization is based on data from the World Health Organization (WHO).I am honing my skills by creating both simple and advanced visualizations like the one shown here quickly and without any programming skills, using visualization tools.My question is, is there a way to create similar or even more advanced visualizations in Miro?

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3 days ago
A
Adrien AmintaNew Here
posted in Ask the community

What Team have been created by myself and which ones by someone else?

Hi,So I use Miro mainly at work. I have been using my personal account for work, and we have been using my private account with other colleagues. There are also “Teams” (Which I see more as Projects) created by my company and that belongs to them.Now I need to use it again for myself. But I do not find a way to clearly and easily understand to whowm what “Team” belongs to, since Everything is shown and mixed together.Please how can I make sure and check who created what team so I can make sure I am moving boards to those from work and not actually from one that belongs to me to another of mine, and also so that I can make sure noone else sees my private boards/projects?

1
Robert Johnson
4 days ago
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