Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 4,074 Topics
  • 14,751 Replies

4074 Topics

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Jason DonaherBeginner
posted in Ask the community

[KNOWN BUG] Font Resets in Tables When Loading Board

I have 3 boards with a number of formatted tables designed to move shapes in and out of them to designate production processes. My problem right now is that the font in some of the cells resets every time I close and load the board again. Has anyone experienced this and found a fix? Any help would be greatly appreciated.This is what it looks like normally. This is what happens when I close Chrome and open it again.If it is relevant, the issue fixes itself when I double click on any cell in the table, set the font size, or otherwise interact with the table. Thanks,Jason D

4
J
11 days ago
John Faig
John FaigBeginner
posted in Ask the community

[KNOWN BUG] FYI - Miro Next splash screen has no way to exit on Windows application

I clicked on the Miro Next email and viewed it in my Windows application.  Usually there is a “Return to Dashboard” button or link on these type of announcement screens.  There isn't one and I had to exit the application to get back to the “Boards” tab  

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Colleen Curtis
Mironeer
16 days ago
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KublaiboyBeginner
posted in Ask the community

[KNOWN BUG] Miro web clipper not saving screen shot

I installed Miro Web Clipper, used it to capture a full screenshot of a retail/eComm website homepage. But Chrome shows error. No screenshot has been saved to my Miro team library. Chrome showing error. Does anyone know what’s going on? Tried many times, not working. Very frustrating.  

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Alyona
Mironeer
17 days ago
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jzhpranaBeginner
posted in Ask the community

[KNOWN BUG] "Incorrect URL" error when embedding a Wordwall

Hello,I can’t Embed an HTML link from WordWall site. When I do it the follow error appears:"Sorry, it looks like the URL that you are using is incorrect. Please check the URL for typos and try again"Can you tell me what's going on? Some weeks ago everything was OK.Thank you. 

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Robert Johnson
19 days ago
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TanjaPNew Here
posted in Ask the community

[KNOWN BUG] Miro Sketch plugin - Google login not working / board list error

Hi! I downloaded the plugin first time couple months ago, but couldn’t get the login working, so I avoided using it, but now I really could use it in my project. I tried again today and it is still not working.So I tried logging out & in to my Sketch, I removed the plugin and installed it again, but nothing helps.I have co-workers in the same Miro team who have created their Miro accounts separately to Miro (instead of using Google) and for them the plugin works. I wouldn’t want to have to create a new account just because this, especially as there is an option to use Google login, so it should work.Can anybody help? Version info:Sketch: Version 86 (142512) Plugin: 1.6.4 OS: macOS 12.3.1 (21E258) Steps:I choose the plugin & login I select “Use Google account” from the popup It asks me to choose an account and give password Then it shows Miro sign up / sign in, I choose sign in and get this: I click the sign in with Google, and then after a short processing I get this: 

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Alyona
Mironeer
29 days ago
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Bakai TaalaibekNew Here
asked in Ask the community

Private Projects on Team Plan

When creating a new Project in organization, if I am the only member of it and toggle is off, does that mean that nobody(including admins) can access the Project? (aka Private)    

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X
1 day ago
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Caitlin EverettNew Here
posted in Ask the community

Bold Text Not Working (Not displaying as *bold*) on Desktop Version

Hello.  I use bold text a lot in my Miro boards and have noticed recently that the feature is not working for desktop.  Here is a chunk of text that *is* bold in the browser version but is not bold on desktop: Browser: Desktop:  

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Robert Johnson
1 day ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask the community

[KNOWN BUG] Some spreadsheet cells pasting as Text rather than Sticky Notes

I am creating this post to track some inconsistent behaviour regarding pasting spreadsheet cells on to a Miro board.The expected result is that the cells appear as Sticky Notes on the board. However, there have been some reports that Text objects are being created instead. My test data as two cells in Excel, Excel web app, and Google Sheets:I then pasted a single cell (the one with “one” in it) and then both cells at the same time.I did this in both the latest 64-bit stable Chrome and Miro desktop app from Windows 11.From my tests, I consistently got plan text when pasting a single cell from Google Sheets.Results:Chrome Desktop app Tagging @Kerrin and @JonoB here as they had reported the issue in an older post.

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Robert Johnson
1 day ago
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Elizaveta ArshinovaNew Here
posted in Ask the community

Transfering the frame with comments

I need to copy my frame on another Miro board. But when I am transferring the frame, comments do not appear on the second board.What can I do to transfer the frame with comments?

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A
1 day ago
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Jason DinkelMiro Hero
posted in Ask the community

This software looks like Miro... anybody know the name?

Hello, Does anybody recognize this software package used in this video?https://youtu.be/-zNdbufLxrkThe software appears to be a bit different. Thank you.

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Max Harper
1 day ago
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Douglas Cuffman
posted in Ask the community

Mindmap Keyboard Navigation?

Just curious to know how to navigate Miro mindmaps using only the keyboard. For example, right now I’m at a UX conference taking notes like mad. But each time I want to add a child node I have to click on the parent node and then hit the tab key. Is there a way to navigate to the parent node using only the keyboard? This would save me a ton of time and effort if so!Thanks for your help!

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Apollonia
Mironeer
1 day ago
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Ben HaynieNew Here
posted in Ask the community

How to change Google Login

Our company is going to be changing domain names.  This means that my old email address of ben@old.com will be changing to ben@new.com.  Currently we log into Miro using Google Login.  How do I change my login from my old email address, to my new email address, and still use Google Login?  I would like to preserve our team, and the content that I have created, if possible.

0
B
1 day ago
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Didi KerkhofsNew Here
posted in Ask the community

Admin cannot acces team account anymore

Dear Miro Team, We have a free account and our admin has left the company but did not transfer admin rights over to anyone. How do we get admin access again?Cheers,Didi from LifeX

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Robert Johnson
1 day ago
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Kim SeieroeBeginner
posted in Ask the community

How to link Miro cards between boards

Hello everyoneDoes anyone know if its possible to link cards between Miro boards if the boards is in the same team and also if they are in different teams, but the users have access to both teams? 

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Max Harper
1 day ago
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miadavidNew Here
posted in Ask the community

Can I get help from Miro for a custom software developing?

Hi Miro Community! I am new here, I am looking for some details about custom software developing by Miro. I want to sell my books, so I need software for clients management. Kindly guide me, How I can get this? Thanks

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Nick_Miro
Mironeer
1 day ago
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Marcus SchwindtNew Here
posted in Ask the community

Increase textbox limit with lists (reached by only 500 characters)

Hello!Please help me with the character limit of the text-boxes (especially with lists it’s reached with only 500 characters)  because it really disturbs my whole workflow with miro every day, over and over! I can't work with my clients because they can't use it on their own, they get stuck too.I can't understand why you put such a low limit on text-boxes, it make no sense. It make no sense to put a limit at all in a tool like miro!And I have seen a lot of other people in the community with the same issue and they all are very disappointed and are willing to change to an other software only because of this issue. We need a solution!So pleeeease help us and get rid of this limit or set it up to a much higher level.I know the limit is 6000 characters but with a list I reach the limit with only 500. Maybe its a bug but it happens every day over and over so but please solve this problem!!! I can’t work like that and my clients neither!Thank you very much!Marcus

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A
2 days ago
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dharmesh akotiyaNew Here
posted in Ask the community

How can I add Visio diagrams integrated on Miro board?

The Miro process flow is not as rich as Visio 2010 9or higher is) so we still use Visio for lot of process mapping work - how can we integrate Visio in Miro?

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T
2 days ago
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Karl MochelBeginner
posted in Ask the community

PDF Export that doesn't need fixing before beautifying in illustration packages.

Just exported a fairly simple frame. Lines of text were multiple lines, broken within lines, and within words. Shapes, like circles, were turned into line segments and strokes were separate from fills. Shapes where embedded in clipping masks that had no visual effect.I need to clean up Miro files for presentation, since it lacks decent control on curved lines, text control like padding and margins and tools to get more than basic alignment. So, since I can’t get those capabilities within Miro I would like the resultant PDF to be as clean as possible so that I need to do as little clean up as possible to style the result.

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K
2 days ago
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Anurima PNew Here
posted in Ask the community

UPGRADE ISSUE

 I am facing issue in upgrading miro account please help to resolve  

2
A
2 days ago
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SPIUNew Here
posted in Ask the community

How can create dashboard

how can create dashboard

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Robert Johnson
2 days ago
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Rüdiger JoppeNew Here
posted in Ask the community

Import sticky notes from Spreadsheet doesn't work

Copy paste from Google Table to Miro – transforming in sticky notes is not working. A couples of days ago it just worked fine. Can anybody help?

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Robert Johnson
2 days ago
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JessicaNew Here
asked in Ask the community

How to lock the position of an element but still allow people to edit content?

Hi, I would like to lock the location of some components on my board (roadmap template) but still allow people to edit the text inside the component (of which the position should be locked). Is there a way to do this? Thanks in advance!    

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2 days ago
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Dominik HenkesBeginner
posted in Ask the community

Lock Diagramms

Hello.Does anyone know if there is a way to lock all diagramming-objects on a Board. I have tested it with frame, transparent rectangle, all selected, but you can always move the objects.BR, Dominik

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Vlada
Mironeer
2 days ago
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Duane RomanellNew Here
asked in Ask the community

Zoom in to a specific point on a frame

If I am zoomed out using “fit to screen” so I can see all of the frames on my board, is there a way to zoom IN to a specific area or section of a frame (or anywhere, really), instead of just zooming in, and then moving around to the spot I want to get to?In other apps, this is usually done by grabbing a magnifying glass tool and then outlining the area you want to go to, and you jump right there.Thanks.

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J
2 days ago
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cuongNew Here
posted in Ask the community

[BUG][Macbook M1] Unable to sync ALL ARTBOARDS in Miro Sketch Plugin

Dear Miro support team,I am using Macbook Pro M1 - MacOS Monteney This bug happened with Miro plugin on Sketch app. Please check the image below: I hope that it will be solved soonThank you and look forward to your reply.

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C
2 days ago
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