Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

5981 Topics

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Jan RuppelNew Here
posted in Ask the community

Message that team will be deleted?

Hello,we got a message , we havent used our Miro Team: “My team” in over a year.And will delete it ?But we working in our company every day , with our team and on our board. Miro Support dont ask me.Is this possible its an older board , and is the name “my team” ?Our board is very important , who can help us please ?Thank youGreetingsJan David Ruppel

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Robert Johnson
2 hours ago
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HMSTNew Here
asked in Ask the community

How do I change the Team Admin account (email address)?

I just upgraded to Team status. I have worked with many clients and all of us have been using free accounts. I was logged into mine and upgraded, but after paying saw that the Team Admin is one of the email addresses that belongs to a client instead of mine, and my email address is listed as the second seat (Member) of the team. How do I change the Team Admin to be my own email address?

5
Robert Johnson
2 hours ago
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jaymeenaBeginner
posted in Ask the community

Why does pressing "align items" cause overlap?

I have a bunch of images that I want to align automatically. But when I select them and press “align horizontally” or “distribute” they just overlap in one big pile.

3
Robert Johnson
8 hours ago
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VeronikaKDABeginner
posted in Ask the community

Presentation mode doesn't work. Help!

Hi,I made a workshop board in Miro for a workshop TOMORROW, and the presentation mode doesn’t work. We have a basic subscription, so it’s possible to invite people without an account to edit the board, but when I (the presentator) move around in the board in presentation mode, the participants don’t follow. Which I thought was the idea of presentation mode. There is also a part in the workshop, where I present some frames, and also there the participants don’t follow the frames if I click through them.I might find some workaround with sharing my screen but I think it might be confusing to switch between the shared screen miro and the “own” miro.

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Robert Johnson
8 hours ago
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Savannah wexlerNew Here
asked in Developer platform and APIs

List Randomizer

Hi, I am wondering if anyone has any ideas on how to create a randomizer that would take a list of items or names and randomly select one. I currently am using the random number generator and associating it with a name but would like to have it automatically do this, as I am using it for a game I have built and I have to do this multiple times and it gets confusing for students.

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K
9 hours ago
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Collective BroadcastNew Here
posted in Ask the community

Miro app for Zoom not loading toolbars / buttons

I am trying to use the Miro app in Zoom and am hitting a brick wall. I can open a board but the toolbars and buttons to actually engage with the board will not load. They just sit greyed out on a sort of loading animation. I am able to open the boards and get the toolbars and buttons in both the desktop client and the browser version of Miro, but not in the Zoom app (which is the only place I want to use it). Not finding anything in support or community addressing this issue. I have tried using two different Zoom accounts, on two different computers (both Mac), both updated to the most recent Zoom version. I have uninstalled and reinstalled the Miro app in Zoom and that’s done nothing either. See the screenshot below showing the greyed out toolbars. Any and all advice appreciated.   

0
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13 hours ago
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bobthebuilderNew Here
posted in Ask the community

Disappearing text when a textbox/sticky note is clicked

I am currently working on creating a Miro template that will be populated with many text inputs. I am trying to figure out if there is a feature that you could make a text with say 50% opacity that disappears once a shape/text box/sticky note is clicked, something along the lines of “Type your input here...”, similar to search bars in search engines. Is this a non-existent feature as of now or is there a way to achieve this?Thank you!

1
Kiron Bondale
14 hours ago
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Christine PowerBeginner
posted in Ask the community

Moving objects - Alignment snapping issue/bug - Mac desktop app

Hello,For the past couple of weeks I’m experiencing issue in trying to precisely move or align something. It seems that the objects are snapping to an invisible grid, and I don’t understand why. I can still adjust the alignment using my keyboard arrows, but it’s slowing me down and is very frustrating to let go of the mouse every time.I’m on the mac desktop app. Does somebody know if it’s a bug or if they’ve introduced a new feature that I need to deactivate?

0
C
15 hours ago
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Scott McCallumNew Here
posted in Ask the community

[KNOWN BUG] Apple iPad Pro - Pencil

I am testing this app for the business. on a new iPad Pro using the Miro app from the Apple store.  When I select the pen icon from the tool bar and then start to write or draw and object the moment my pen is no longer in contact with the screen what I have drawn disappears.  I can create a object or a text box and write in them, but on the “open” area of the whiteboard nothing.  I have installed the MS white board and there is no issue with the pen in that application. Seems like I am missing a setting. Can someone give me a hand?

38
R
16 hours ago
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ProcurementNew Here
posted in Ask the community

Does miro business plan provide a free of charge invoice manager account?

We plan to buy the Business Plan. We need a special account. Let me say an “invoice manager account”.  He only has to handle the company infos, credit card credentials and invoices. No need to be a member or admin or work with the miro app. Therefore that account shoud be free of charge. Does miro provide such an “invoice manager” account?Thanks and regards

1
Kiron Bondale
17 hours ago
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Boaz FineNew Here
posted in Ask the community

Support for right-to-left text (hebrew)

Hi,    Couldn’t find right to left text direction Is it possible?  

6
C
20 hours ago
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Michael SanniNew Here
posted in Developer platform and APIs

Not receiving webhook events for comments

I noticed Miro not sending webhook events for comment but send notifications for other property change like stick_notes, text, shapes etc, is this a known issue and are there progress to fix it or how can we get comments events from the webhook ?

3
Josip Janzic
Mironeer
20 hours ago
P
Peer
asked in Ask the community

Show object "owners"

When I first opened an already filled board, the names of the people who created objects were shown on the objects. There was a blue button in the bottom center “hide ...” I clicked it and the names disappeared. But how can I get the object-creator names back? I do not mean the “show collaborator cursors”! There where named of object owners/ creator/ editors shown on the single objects themselves...

2
J
23 hours ago
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One_TomNew Here
posted in Ask the community

Is it impossible to align text in mind map?

Is it impossible to align text in mind map?When I select branch of mind map, I can’t see any text aligning tool.  

2
O
1 day ago
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photosynthesizeBeginner
posted in Ask the community

Align text to top, middle or bottom of box

I’d like the option to align the contents of a box to the top rather than the centre - example attached. Is this possible and I’m just missing it?text aligned to centre

7
D
1 day ago
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Fiona LewisBeginner
posted in Ask the community

Why is this saying "Please Authorize your account"

When I go to save to GoogleDrive it is showing this error message but I have connected my accounts several times with no avail. How do I fix this pleaseeeeee? 

5
Robert Johnson
1 day ago
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KristenKNew Here
posted in Ask the community

Moving a Miro board from one company environment to a different company environment

I need to move a Miro board created in our company environment to another company. There does not seem to be an easy way to do this. Please provide the way to copy a board. They need our templates that we created.  

0
K
1 day ago
Mishal
MishalGroup Leader
asked in Ask the community

Pictures not loading on Miro

Certain pictures are no longer loading. Has anybody faced this before? 

4
Robert Johnson
1 day ago
A
AnnikaNew Here
asked in Ask the community

Is there an automated way of generating backups of boards / projects?

Dear community,  is there a backup done by miro automatically (team plan)?  What would happen, if a board, that has a link that is open for everybody, gets “hacked” and all the content would be deleted?  If there is no solution in place yet, how do you guys handle the topic? Thanks in advance! Annika

8
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1 day ago
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Maybe AnonymousNew Here
posted in Ask the community

How do I enable dark mode?

I want to enable dark mode on the Miro desktop app, how do I do that?I require of dark mode, otherwise my eyes will proceed to hurt. Thank you for reading this.

21
A
1 day ago
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thedarkstrixBeginner
posted in Developer platform and APIs

Anonymous board not viewable even with accessToken

Hi,Trying to create a miro board for unregistered users (anonymous board), once the board is created the board picker returns with a accessToken which we can use to share the board with to other users . I am trying to embed the miro board in ReactNative with an iframe using WebView, even though the link has accessToken , the board always shows up as a private board for another user with the link.The code :   <WebView originWhitelist={["*"]} scalesPageToFit={false} scrollEnabled={false} ref={this.miroWhiteboardRef} style={{ flex: 1, }} source={{ // uri: whiteboard?.accessLink, html: `<iframe title="miro-whiteboard" referrerpolicy="no-referrer-when-downgrade" allow="fullscreen; clipboard-read; clipboard-write" src=${`https://miro.com/app/live-embed/${whiteboard?.accessLink}`} style="background: transparent; border: 1px solid rgb(204, 204, 204); transform: scale(calc(0

5
Josip Janzic
Mironeer
1 day ago
Kyle Chipman
Kyle ChipmanMiro Hero
posted in Ask the community

[KNOWN BUG] For Windows Desktop App, Disable / Re-Assign Alt Revealing App Ribbon

I lean quite heavily on Alt + Click / Drag to duplicate objects. Pressing Alt in the Windows Desktop App reveals the top application ribbon (File, Edit, etc). Duplicating objects using the Alt method reveals the top application ribbon, bumping interface elements (left-hand tool tray, vertical scroll bar) down, then re-hiding and re-shifting when any subsequent action is performed. It’s not a major issue, more one of those "Serenity Now, Insanity Later” kind of things. For as much as I’ve used both the desktop app and the Alt + Click / Drag Duplication method, I can’t remember this being an issue until quite recently. Not sure if an update affected this. On the topic of Alt + Click / Drag to Duplicate in the Desktop App, I’ve also noticed a recent uptick where an object will appear duplicated but not actually duplicate (it’s non-selectable). I’ll need to close out and re-open the board for the object to not appear and the board to resume its fully synced functionality. It happens every

7
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1 day ago
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Venini RenzoNew Here
posted in Ask the community

Miro does not load pictures

It was reported as a solved problem, but Miro does not load pictures (e.g. 81KB) - the screen is stuck with the progress cricle :-( Decreasing size of the picture does not help :-( Any workaround?

2
L
1 day ago
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Bergin GökNew Here
posted in Developer platform and APIs

How to manage miro accounts and boards through active directory ?

Hi there,i urgently need to administrate miro accounts and rights through active directoy. Also I need to manage boards through active directoy. The goal is to create and change user accounts and their user rights.How could i realise it ?Also I need the following files on daily basis (daily report) e.g. csv-filelist of all miro accounts (firstname, surname) list of rights and roles possible inside miro list of all combinations of accounts, rights and rolesHow can i get these informations? Many thanx in advance for your support. Best,Bergin

1
Josip Janzic
Mironeer
1 day ago
Manouska
Mironeer
ManouskaMironeer
shared in Wish List

Add Your Dream Miro AI Feature HereIdea

What do you wish Miro AI could do? Interested in making Miro AI even better? Have a creative idea that could help you solve a work problem even faster in Miro? Add your dream AI product features to our Wishlist here. Share your ideas on Miro’s functionality with the community and the Miro team, discuss, and upvote ideas of other members. Get creative! Our team can’t wait to see your ideas!   To help our product team process your wishlist item faster, follow be sure to include the hashtag #MiroAI 💡  

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M
2 days ago
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