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Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9562 Topics
Alyona
Mironeer
AlyonaMironeer
posted in Ask the Community
Here’s what to do if you can’t apply for Education plan, cause your email isn’t accepted

Currently, you need to have an email belonging to the educational institution domain to apply for the Education plan. In case you don't have one but are employed by or enrolled in an accredited institution, our support team will be happy to review your application outside of a standard submission process.Please add a message to this thread if you're unable to apply using this form https://miro.com/education-whiteboard/ and the community team will convert your message into a support ticket.

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Eca
Mironeer
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Akulina YumanovaNew Here
asked in Ask the Community
[KNOWN BUG] Bug with simultaneous editing

 Hello!I use the enterprise version of Miro, and everyone in the team has access to edit the board. In normal mode, editing is not difficult.When the team gathers together, it becomes impossible to edit the frame with the Kanban board together: while one person is editing their part, another cannot create or move cards.This makes collaborative work very difficult. The problem was discovered after April 1, 2025, and had not been noticed before.I would be grateful for your help with my issue!

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Clare vdwBeginner
posted in Ask the Community
How to stop the new 'turn into slides feature' unlocking frames

The new feature where frames can be turned into slides is causing havoc on my boards. It means that frames that were locked can be unlocked (even with the shield lock). The only way I have found to stop it is changing the access from ‘editor’ to ‘can comment’ but this means those with the board link cannot even add sticky notes (which we do a lot).Help please!! The impact this morning resulted in a chaotic session :(

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Eca
Mironeer
William Bishop
Mironeer
William BishopMironeer
posted in Developer platform and APIs
Find us on Developer Q&A the first Wednesday of each month

Hey, Miro developers! We’d like to invite you to join our monthly Developer Q&A sessions, a dedicated time for you to get insights on any questions or topics you might have. It is hosted by our Developer Relations team and often we will also have special guests from the Developer Platform engineering and product team to cover more specific topics.  When: The first Wednesday of each month at 5:30PM CEST/ 9:30AM CT, lasting for 30 min. Where: on our Discord channel #developer-Q&A-sessionsWho can join: everyone exploring or building with the Miro Developer Platform is welcome to join - no matter how much experience you have with the Platform, this time is for you.  How to submit topics for discussion:Interested in exploring a specific topic, or have questions on something in particular? Feel free to let us know by adding a comment in this thread or sharing your ideas with us on Discord! For more common questions and topics, feel free to bring up during the session - no advance nee

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William Bishop
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Dima_bamaBeginner
asked in Ask the Community
Entering issue – prompted to "Tell us about your team"

Opening the link, Miro asks incoming questions every time I log in. What`s wrong with it?  

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LichuNew Here
asked in Developer platform and APIs
Sorting tables numerically 1,2,3,4......10, 11... not 1, 10, 11, 2,3,....

I have created a table and since Miro does not allow sub-tasks, I added another column so i can later group by the number assigned.  When I go to change display to group, the items in my table groups nicely however my section 10. xxx is now display before my section 2.xxx, 3., etc..  it appears that Miro board does not understand  double digit values???  I see that I could assign it a alphabetic value however that does not align with my sections.  Please advise if this is not possible with Miro?  I want my sections to display each section chronologically by 1,2,3,4,5,6,7,8,9,10, 11,12, 13, etc.. 

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mcquay.markNew Here
posted in Ask the Community
Missing Content

Hello,I invited some guests to my Miro board yesterday, and they posted some ideas in sticky notes. But when I logged in again today and the sticky notes have disappeared - all I can see is a few new sticky notes left by other guests today.I don’t know what happened to the previous notes - perhaps one of the guests deleted them? I’ve looked up how to restore deleted objects in Miro Help, but I can’t find any of the buttons it refers to. It says to “click the Open sidebar icon on the bottom-left corner” but it’s not there.I’m using the business plan.Please help - I need to get the content back and ensure no new content goes missing asap!Thank you!Mark

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Rebecca DowneyNew Here
posted in Ask the Community
Adding more fonts

There is a very limited number of fonts that can be added to the brand center.Unfortunately, our enterprise account breaks into a lot of teams and each team has their own font preferences based on their brands. We’d love to be able to add more fonts to Miro.

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VinayPNew Here
asked in Ask the Community
Laptop overheats when Miro is open.

I was wondering if anyone else has run into this issue where the laptop (mine is a workstation laptop) has its cooling fans running continuously on high whenever Miro is running (either on app or especially in browser). It doesn’t matter how big or small the board, all I need to do is keep the app or the browser version open (even in the background) and wait a few mins to hear the cooling fans running at peak speed. Is this a bug or an issue with inefficient code causing poor handling of system resources? The same issue also seems to cause system crashes when Miro is opened while a cad application is also running (SolidWorks) simultaneously.

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Elin Kågas RamströmNew Here
asked in Ask the Community
What kind of Microsoft Excel URL do I embed?

What kind of Microsoft Excel URL do I embed? Where do i get it? does it need to be shared? I’ve tested to copy this options and it dosent work.  The brower URL A Shared link (In Ms Excel Browser; Share > Copy link) Copy Path (In Ms App; file > info > Copy path)    

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Ronald MolenaarNew Here
posted in Ask the Community
Integrating Excel table into Miro table

Good morning Miro Community!I saw that it is possible to export a Miro table into Excel easily. This is great, but I want to know if there is more Miro can support!If there is a way to do this the other way around; Excel table export to Miro table. If there is a way to Live update an Excel table with real time info from the Miro table. If there is a way to Live update a Miro table with real time info from the Excel table.I hope someone can answer these questions, thanks already!Kind regards,Ronald Molenaar

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Tim KranichNew Here
asked in Ask the Community
Cant receive emails

I am not receiving any emails sent by Miro to my account.I would like to change the email address I am connected to via google (as I changed the mail address and the old one is only available for redirection).

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Eca
Mironeer
Isaiah Sherman
Isaiah ShermanNew Here
asked in Ask the Community
Tables (Beta) issues/suggestions

Hello!I have a question about the Tables (Beta) feature that's recently been introduced to MIRO: https://help.miro.com/hc/en-us/articles/22760922335506-Tables-BETA#:~:text=Create%20a%20field&text=Click%20the%20%2B%20icon%20at%20the,fields%20and%20Custom%20field%20types. I'm a big fan of this more "traditional" table setup and the robust ways to group and organize the table. After spending some time using it, I am wondering if certain features are currently possible or might be available in the near future:I can't seem to re-organize columns, I'd expect I could click & drag the column names at the top to reorganize them Hiding a column and unhiding it causes the column to appear at the far right end of the table, which further exacerbates issue 1 with not being able to click-drag to reorganize columns I can't seem to figure out how to embed an image into a cell or field. For example, I have a table for art production tasks that outlines assignees, status, a text description, and

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Bernhard WallnerNew Here
asked in Ask the Community
Roadmap planning Template - Delete/Rename Groups

Hy everyone,I am using the “intelligent” roadmap planning template and was wondering if it is possible to rename and/or delete Group names.I created some more groups with better fitting names for my project. The problem now is I still have the default groups “Group 1” to “Group 3” appear in the timeline-view although they don’t have any tasks allocated. Is there a possibility to rename or remove those groups?Also is there a possibility to change the color of the whole group (and all allocated tasks)?Thanks for your help! KR 

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Dorsa JalalianNew Here
posted in Ask the Community
Export Miro Table to Excel (.cvs)

Hi, I know we can export Miro Grid to an excel file, but I can’t export a Miro table to Excel format. Is there a way to do this?

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Steffen KönigNew Here
posted in Ask the Community
Boards not loading - ERR_CERT_AUTHORITY_INVALID for mirostatic.com - no valid certificate

Hi,two weeks ago my Miro boards stopped loading. Reason is the browser is not trusting mirostatic.com that serves all the board elements (html, javascript). Mirostatic.com seems to have no valid certificate.Error: ERR_CERT_AUTHORITY_INVALID for mirostatic.com - no valid certificateHow to fix this? 

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Synaworld
SynaworldNew Here
posted in Ask the Community
How to Boost Sales for My Streetwear Brand?

Hey Everyone,I run an Online Store called Syna World , focused on streetwear. I offer free delivery and 30% off, but conversions are low.Any tips on improving sales or site layout?Thanks!

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Anna MBeginner
asked in Ask the Community
Problem with accessing one board in a team

Hello everyone! I have a problem with accessing one board in my team. When I open it ,most of the time ,I don’t see any information(frames) there. But even when I see the info I can’t do anything on this board. No tools can be used.  At the same time I can access two other bords in my team. I’ve alredy tried reloading, web version and app version, copy the board, export it to another team, saving it as an image or PDF file and waiting for 2 days, too. Nothing helped.  Has anyone ever faced such problem? Or do you have any idea what to do to solve the problem? Many hours of work are in danger.  

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Uta SkirloBeginner
posted in Ask the Community
Where is the UI elements/icons library in the new UI?

I miss the selection of icons which could be found behind the ‘x’-icon in the bar. In German, the feature was called “Wireframe Bibliothek”. The screenshot below shows the options after having selected an icon. Where is the library now?  

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JimmyyyNew Here
posted in Developer platform and APIs
StickyNote.style.fillColor is always "light_yellow" in REST API

Hello,I’m using the REST API to request information from a board, using `GET /v2/boards/{board_id}/items`. I have some sticky notes in different colors in my board, however the returned `fillColor` in `style.fillColor` is always `light_yellow`, even if the sticky note has a different color. Other style properties (e.g. `textAlign`) work correctly - but the `fill_color` is always `light_yellow`.I’ve implemented this functionality ~1 year ago, and it definitely worked back then - did something change that broke this, is this a bug or intended behavior? If intended, is there any other way to figure out the color of a sticky note?

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Pepe CáceresBeginner
posted in Developer platform and APIs
How to upload new image using API v2

Hi!! I would appreciate if someone could give me an example of uploading a new image with https://api.miro.com/v2/boards/{board_id}/images described (not completely) in https://developers.miro.com/reference/create-image-item-using-file-from-deviceIn fact, what I’m trying is duplicating an existing image in a board into a new one. Because its url is private, I cannot use it by speciffying its url so I’m reading its content and trying to upload it in the same way if it would be an image from device. Thanks in advance!!!

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25XelaBeginner
asked in Developer platform and APIs
Using the pen whilst moving does weird stuff

When you move, it has some like inertia, and if you start using the pen tool whilst it is still moving, then it like moves relative to your pen, not your board.

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25XelaBeginner
asked in Developer platform and APIs
Connection lines move slower than drawn object

When I move any connection line, it has a movement delay compared to normal drawn lines.

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Andrew WoodsBeginner
asked in Ask the Community
Miro App on MAC is very slow and slugging.

Spec’s: MacBook Pro, 16GB Ram, 15.3.2 (24D81) Miro: V0.10.90Problem: Why does Miro App load and function so slowly on my Mac? Opening the app takes 40 to 60 seconds, and opening a board takes 15 to 20 seconds. I use other apps like Figma and Notion, and they all work quickly — so why is Miro App (Not web) so sluggish? What can I do to fix this? Thank you 

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Eca
Mironeer
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Sukanya DocrakklangNew Here
posted in Ask the Community
Please Help! I forgot to cancel Business plan Free Trial

Hello everyone,I'm in a bit of a tough situation and could really use some advice. I signed up for Miro's free trial on May 4th, tried it out for a couple of days (last used on May 6th), and then completely forgot about it. Today, I realized the trial has converted to a paid subscription.I've drafted an email to Miro support explaining my situation, but I wanted to ask if anyone here has had a similar experience with Miro specifically. How long does Miro support typically take to respond to cancellation/refund requests? Or can I get help in another solutions?

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Eca
Mironeer
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