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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9427 Topics
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Abdelrahman RagabNew Here
posted in Ask the Community
I need to Upgrade Plan

I can’t be able to complete the payment to upgrade the plan.I’m from Egypt, why Miro don’t accept the Credit card from Egypt. Thanks!

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Kiron Bondale
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Diana MathioudakisContributor
posted in Ask the Community
what seems the best way of sharing lots of different text files for collaboration

We are a group of writers who produce a lot of text with need to comment and edit. What would be your approach to handle this on a board?  

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Kiron Bondale
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Johannes KingmaBeginner
posted in Ask the Community
Contact me

Hi miro team please contact me

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Kiron Bondale
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DharawanNew Here
asked in Ask the Community
Play and pause a video that is embedded on a Miro board while using other Miro features

When I play a video that is embedded on a Miro board, if I click outside of the video frame, the video stops playing and goes back to the start. Is there a way to watch a video embedded on a board while working on the board at the same time? Or, can I pause the video, work on the Miro board, then come back to the video, press play, and have it continue playing from where I left off? This would be helpful for learning a new method or running training via a Miro board. You watch a step demonstrated in the video, pause the video, practice the step yourself on the board, then return to the video to watch the next step. Is there any way this is possible in Miro today?

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Alexis OufnacBeginner
posted in Ask the Community
Org Chart Pop Up

Can someone point me in the direction of the following: Attempting to created a popup option  when hovering over a team member in an org chart. Currently the only options I am finding are either a link to another page or adding a comment. Thanks!!

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fraufraiBeginner
posted in Ask the Community
Удаление чужой доски из своего аккаунта

Здравствуйте! У меня бесплатная версия и другой человек, который состоит в моей ‘команде’, создал у свою доску в моем аккаунте. Подскажите пожалуйста, можно её как-то удалить или убрать оттуда участников? Так как это третья доска и соответственно я сама не могу больше создавать доски из-за этого

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Richard WielendBeginner
posted in Ask the Community
Why does Miro need so much RAM?

I had a board open with two PDF documents (each 1MB) and some sticky’s and shapes on it, and the Miro application needed 5 GB RAM. There was no other user on the board at the same moment. Why is this so? And is this acceptable from a Miro point of view?

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Kiron Bondale
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Alan GreenBeginner
posted in Ask the Community
Text Auto positioning in Shape

I have created a square shape with dotted lines around it and input text to the shape, not using the text tool. I have selected the text to the top of the box. As two of them are the same width the text is in the same position. I have increased the width of the box on the third shape and the text automatically moves down. How can i resize or switch off? Many thanks in advance

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Scott Sanders
posted in Ask the Community
Shared board on free version

Someone has shared a board with me but their team doesnt show up on the left hand side (they are paid version and I am on the free version). I have scoured the boards and nothing comes up. Have tried deleting my team - but theirs still doesnt show up. What am I doing wrong? 

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Apollonia
Mironeer
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Jun HanNew Here
posted in Ask the Community
How to change admin

Greeting.Recently, my manager decided to move his career to other company.So we need to change the admin address from Sam.k@com2us.com to jhan@com2us.com.But I don't know how to change admin as like below.without any compilations, the best way is that just change account admin ( From Sam to Jun)Can you please let me know how to do that.or if that is not possible, please let me know too which way is best for us.Thank you.Best RegardsJun Han

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Kiron Bondale
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Jan WegnerContributor
asked in Ask the Community
Board stops working - big pdf file

Hey guys, I have a miro Board with some big cad-drawings. They have been put on the board as pdf files. They are around 16MB.If I zoom to those files, the board stops working. The Image is fine but you can’t move somewhere else. I am reloading the page to get started again.Is there any Idea what to do?I am using firefox, Dell XPS 15-32GB RAM, NVIDA GTX1650+Intel UHD 630Many greeting from germanyJanPS: link to board https://miro.com/app/board/o9J_l9LURsU=/

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momokassNew Here
posted in Ask the Community
[RESOLVED] Can't export board or frame as image

 

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Robert Johnson
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Andrea MarinBeginner
asked in Developer platform and APIs
Jira Cards not showing values for Open Incoming Authentication

Hi,  I'm at step #6 on How to set up Jira Cards  to to configure the Open Incoming Authentication OAuth tab. values: URL, Consumer Key, Consumer Name, Public Key. We installed the Jira Cards apps for my team but we do not have any plugin tab with the values needed. The only option available is "Connect” which doesn't work because there is no connection stablished yet.   

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Blake Cottington
Blake CottingtonBeginner
asked in Developer platform and APIs
User and Team Management via API

Hi Miro Developer Community. Question - it seems like there is no way to do these things using the API:List all users in the company, and their license level List all teams in the company Create a new teamIs that right? I saw another post saying that you can use Get Team User Connection to list team members and their role. But that’s just for one team. Is there another method for doing this? Or is there a plan to offer this in the API? Doing these things manually is real pain if your company has hundreds of users or hundreds of teams.  Thank you in advance!

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Geoffrey Lee
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adam dustanNew Here
posted in Ask the Community
on app open, getting error: A javascript error occurred in the main process. Uncaught Exception: Error: ditto: Couldn't read pkzip local header

getting this weird error message when trying to open the miro app on my macbook OS12.2 A javascript error occurred in the main process. Uncaught Exception: Error: ditto: Couldn't read pkzip local header any ideas what is happening? seemed to be working fine a couple days ago.

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Robert Johnson
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TaymanNew Here
posted in Ask the Community
When using icons from Flowchart, if I resize object the font does not resize proportionally.

If I use basic shapes and resize them the font automatically resizes. But in the Flowchart shapes font does not resize when you resize shape.

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Robert Johnson
gavin032
gavin032Contributor
posted in Developer platform and APIs
Detect Pre-selected widgets when plug-in loads

Hello!I am developing a plugin that can be opened from the Miro board. When my plug-in starts, it doesn’t check if widgets are already selected. I need the plugin to be able to detect what is currently selected when it is opened in order to improve the user experience.Has anyone figured out how to do this?Here is a video demo of the issue: 

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gavin032
PedroS00
PedroS00Contributor
posted in Ask the Community
Create a group

Hi all! First of all, I want to say that is a enormous honour to be part of the community I have one question. I couldn’t found any information.  How can I create or ask for, a group for my native language?  Thanks in advance. Keep up the good work!Pedro Silva

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Nick VitsinskyNew Here
posted in Ask the Community
Jira Advanced Roadmap Dependencies report view in Miro

Hey,  In Jira Advanced Roadmap there is an option to create and view Dependencies report is there any chance to have this report viewable same way as we can view the Jira tickets in Miro so we can interact with it directly in Miro? Regards,Nick

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Mironeer
Mishal
MishalGroup Leader
posted in Ask the Community
Upload/Choose > Take photo on mobile is not working

I tried multiple times to take a photo directly from my iPhone into the Miro board but it wouldn't load it onto the board.

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Mironeer
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WK_teachingNew Here
posted in Ask the Community
Unable to edit table content (and other bugs)

Hello,I’m trying to use Miro for educational purpose for 1 week, but once I think I got it ready, I face some bugs. Yesterday, with two “students”, they would not see their move of stickynotes (I did), on my side I could not move them, and after a refresh, all changes were gone. Working under Win10-Chrome.Today, preparing another session, I could not rename a table, see video https://neodiffusion.vmaker.com/record/FxBhcnSdnJHU6noINote that I could edit table content. As suggested in another post, I reloaded the webpage, and finally could rename the table. But I loose the table content, and since then, cannot get the content saved, see video : https://neodiffusion.vmaker.com/record/EA0mojvK3uoc65q2Am I doing something wrong, or is Miro just not stable ??Thank you

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Apollonia
Mironeer
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JuliaCNew Here
posted in Ask the Community
How to link child to parent in org chart?

I’m wondering how to link nodes in an org chart in a parent → child relationship when the child nodes were not created directly from the parent. For example, I have nodes a, b, and c. They were all created separately with no relationship between them. I’d like node a to become a parent with b and c as children.I’m using the “Company Organizational Chart” template. I can link the parent to the children using lines, but the parent doesn’t seem to recognize that the nodes connected with lines should be children. If I try to use “Align Child Nodes”, the parent ignores the ask since it thinks it has no children.Thanks in advance for any help! 

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mor220New Here
posted in Developer platform and APIs
Getting 500 Server Error while using the "fileds", "offset" params

Using this endpoint: GET https://api.miro.com/v1/teams/{id}/user-connectionswhile using the “fields” param I get server error before getting all the dataExample -First call:https://api.miro.com/v1/teams/{id}/user-connections?fields=id,role,user{id,name,email,state}&limit=100&offset=0Status 200 OK"type": "list","limit": 100,"offset": 0,"size": 288, Second call:https://api.miro.com/v1/teams/3074457346633267435/user-connections?fields=id,role,user{id,name,email,state}&limit=100&offset=100Status 200 OK"type": "list","limit": 100,"offset": 100,"size": 288, Third call:https://api.miro.com/v1/teams/3074457346633267435/user-connections?fields=id,role,user{id,name,email,state}&limit=100&offset=200Status 500 Server Error"type": "list","limit": 100,"offset": 200,"size": 288,

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Michele ErbaBeginner
posted in Ask the Community
Voting plugin in miro not showing in installed apps

I installed the Voting Plugin by Miro in order to be able to plan voting sessions in advance and not live during my event.The problem is that the app is installed but I cannot see it in my available apps and I cannot use it.Same for google drive.Can anyone help?

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Олег Косметон
Олег КосметонBeginner
posted in Ask the Community
Limit the viewport on the board

There is a need to limit the viewing area of the board for different users. For example: I want the designer to see only the area of the board where the content for the design is located. And the programmer saw only the area of the board where the frame with the code is located. Is it possible to do this on the same board - by giving different permission and restrictions on showing different sections of the same board? Except how to specify the starting viewing area in the board settings, I could not find this functionality anywhere to limit the viewing area of different sections of the board for different users---------------------------------------------------Tell me, please, is it possible*?

2631
Kiron Bondale
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