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Questions & Ideas

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9845 Topics
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Emer JenningsNew Here
asked in Ask the Community
Exchange diagram shape for a different one?

Newbie question here.  I would like to know if it is possible to change a selected shape in Miro, e.g. edit a current step in a process flow which uses a Preparation flowchart shape and change it to a Decision flowchart shape?  Thanks so much.

17783
Robert Johnson
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Charlotte BenesBeginner
posted in Ask the Community
Linking issue from external PDF

I am making an indesign document destined to be exported as an interactive PDF and I wish to include a link to my Miro board in view only mode. When I copy the view mode link from the sharing panel in Miro and add it as a hyperlink, the link works but only when I test it from within the indesign application. When I export my doc as an interactive PDF the link no longer functions. Is there a way I can work around this? The project is time sensitive and this issue seems odd to me.

1909
Robert Johnson
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Hans Christian OveBeginner
posted in Ask the Community
Share board with other Consultants

Hi All, I’ve tried to submit a support request - but I keep getting bounced back to the community center - so mayby some can help me here: I (A) have a Consultant Plan with a lot of boards. I would like to share this board with another Consultant (B) so he can get 100% access to the  boards I’ve created in a Team. (B) also has his own Consultant Plan.How do I include (B) as a user on the specific board?So I want to avoid having to buy additional users to my account and instead use the user already created.Regards,Hans 

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Robert Johnson
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SisalNew Here
posted in Ask the Community
How to allow guest user to edit a board on the Enterprise plan?

Hi,we passed from business plan to enterprise plan this year, but unfortunally now it is impossibile sharing a board link to guest users and allow them to edit content.Someone know how it works?Thank you guysMG 

581
Robert Johnson
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Dag-Takuro HaraNew Here
asked in Ask the Community
Can not log in form Mac desktop app

I get this message when I try to log inn through office 365 in the Miro desktop app on Mac  “To activate this connection please first sign in with your Miro credentials, or another connected third-party”. What should I do? 

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Alyona
Mironeer
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Claire KingstonNew Here
posted in Developer platform and APIs
Save Boards in OneDrive

An option to be able to save boards to OneDrive.

1912
Robert Johnson
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HughetNew Here
posted in Ask the Community
Miro Events - are these free for users?

Are the Miro events recently advertised in an email free to users or is there a charge?

171
Helena Brandist
Mironeer
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Dave CareyNew Here
posted in Ask the Community
Bookmark individual note within the Boards Visual Notes section

The Visual Notes feature is a great feature in that it allows a note to reference a board object.However,  I’m trying to determine whether a link the other way around are possible.   That is:- to bookmark an individual note within the notes section such that it can then be accessed from the object.  Is that possible?That would be in the same way as the comment feature of course.  The reason for wanting to do the same with visual notes is that they have a richer formatting capability and they can also be exported.  That would be very helpful in a particular board we are using to perform a technical product analysis.  It is useful to have a more detail note associated with each type of product and categoryIn theory all that would require is obtaining a bookmark to the note and then adding a link to the object.  Many thanksDave

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K.YBeginner
posted in Developer platform and APIs
Bug when deleting a member via API？

When a board owner is removed from a team by an administrator, ownership of the board is transferred to the team administrator and the board is not moved to the trash.However, when the board owner has the board open in his/her web browser and the board owner is removed from the team by the administrator, the board is moved to the trash.Is this a specification? Is it a glitch?

693
Alyona
Mironeer
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Jenny WilkinsonNew Here
posted in Ask the Community
Mouse scroll to zoomin/out

Why is the scroll on mouse not working for zoom in/out? Will it be fixed soon? Or could my mouse/scroll bar be faulty? Has anyone else experienced this as of late? Just today I think.HELP.

5651
Robert Johnson
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SachaBeginner
posted in Developer platform and APIs
Need help for an iFrame embed timer for school project

Hi everyone,We have a school project to do and I wanted to add a visual timer, but not the one we have at the bottom because the countdown is not dedicated to everyone, and is about 5 days long.I tried to add an embed one from https://www.watchisup.fr/ but the timer appears with a play button and everyone must click on it in order to see it in a popup window…What I wanted to do is for the timer to be displayed straight in Miro, with the clock ticking automatically for everyone. Is it possible to display an animated timer in that way? I can for example directly add a google slide document in it and visualize it… why I can with my timer?Also if it isn’t possible, when I click on the play button it opens a popup page inside Miro, isn’t it possible to open it like youtube videos or google slides, on the board directly ? Thanks in advance,Sacha 

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C.F.Beginner
posted in Ask the Community
How to extend shape across multiple swimlanes in process map?

new to miro and i couldn’t find an exact answer to my question in the discussions. is it possible to extend a shape in one swimlane across multiple swimlanes?If a process step is the same for multiple roles and occurs at the same time in a process, i notate that action by extending a shape across multiple swimlanes with a single description. as opposed to creating multiple shapes in multiple swimlanes with the same process description and connecting them.when i try to extend across swimlanes in miro the swimlane expands once the shape hits the swimlane border. it doesnt cross over the original swimlane into the next swimlane. this functionality is default in MS Visio and i think you had to change a setting in order to lock within a swimlane. thanks for the help. 

5924
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Nalan I.Beginner
posted in Developer platform and APIs
Is it possible to embed just the frame of a board into a website?

Is it possible to embed just the frame of a board into a website?

11246
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Robert Johnson
Robert JohnsonVolunteer Community Moderator
asked in Ask the Community
Timer no longer free?

I have a free account that I’ve had for years and today I noticed that both the voting and timer buttons have duplicated, with one of each showing that it is a paid feature. Has something changed, specifically with the timer as I have been using it for years - it is going to be removed as a free feature?   By the way, Miro. Some feedback. When I tried to Create this post/question, I was prompted with: You haven't selected a subject. However, nowhere on this page do I see the text ‘subject’ or where to enter one. After some time wasted, I realized that it was Category that was required.

8257
Henrik Ståhl
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Debbie WatkinsBeginner
posted in Ask the Community
Change Google Sheet URL

Hello, I have a Miro board with an embedded Google Sheet, and I'd like to be able to quickly copy the board to a new board and then change the URL for the Google Sheet (so the copied board has a different Google Sheet embedded). Is there a simple way to do this without deleting the embedded sheet and adding a new one? The CTRL-K link to doesn't do the same thing, as that only creates an icon and what I want to do is for the whole embedded window to change. 

381
Nick_Miro
Mironeer
S
Susanne BackerNew Here
asked in Ask the Community
Account setting/ payment

Hello, I just set up a free account and it says it would expire in 6 days...how can I change it to a free account that doesn’t expire? Thank you Susanne

403
Nick_Miro
Mironeer
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Takeshi MizumotoBeginner
asked in Developer platform and APIs
Do you have a plan or workaround to add/get a text of a line using API?

Hello,I am trying to add a text over the line, and I understand that the current API do not support text over the line.https://developers.miro.com/reference#line Two questions:Do you have a plan to add an API to control the text over the line? Do you have any workaround to add text?I am currently trying to add an independent Text close to the Stickers. 

1353
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Olivia King
Olivia KingContributor
posted in Ask the Community
[RESOLVED] Google Drive app - 404 error

Google Drive has disappeared from my tool bar - it says re-install but then i click re-install and it crashes - 404 message comes up. Weirdly i still have it on some boards but not on the one i desperatelyneed for a show and tell next week??!!) Whats going on ??

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Ayako NakanishiBeginner
posted in Ask the Community
Prevent users from uploading files other than images.

Hi,I’d like to prevent users from uploading files other than images, in order to reduce the risk of sensitive information being exchanged on miro boards.Do you have any ideas to achieve the above? Any ideas on prohibiting file uploads to Miro would be appreciated. Thanks!

2453
Robert Johnson
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DCOEBeginner
posted in Ask the Community
Limit upgrade plan for only Team Admin

I need to Limit upgrade plan for only Team Admin

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D
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Joris MakBeginner
posted in Ask the Community
how to drag with stylus?

This seems so simple, but  I can't figure it out.How can you move around the canvas with a stylus? On a surface for example.The app shows toggles for trackpad and mouse mode, but nothing for a pen. So with a mouse or touchscreen, I can just ‘grab ‘ the canvas and move it around. But not with a pen? It works everywhere else in windows.

4444
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Jordan WattNew Here
posted in Ask the Community
How do I move the selection tool?

When I select an object, I get the toolbar an inch or so above it. However, it hovers right overtop of the object that it appears over top of, blocking the view of that object.How can I move the toolbar so that it doesn’t block the object?  This is negatively affecting my experience, and is something I have run into multiple times now.  Do I really have to move the objects around so I can make sure they are visible when the toolbar pops up?ps:  what the hell is Conversation vs Wish List idea?  No, this isn’t a dream feature… Miro tries to be too cute

1271
Kiron Bondale
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virginia hamiltonBeginner
posted in Ask the Community
Mysterious inability to duplicate or copy

Two of us have had the same issue. We try to copy or duplicate a frame or object, it appears for about a second, and then disappears. My workaround is to use the “copy as image” feature, but I really want to copy the frame and elements in the frame. Anyone had this happen? Doesn’t seem to be an ownership issue. I own the board. My colleague can also not do this. HELP!!!

5046
Henrik Ståhl
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Ben HaynieBeginner
posted in Ask the Community
How to change Google Login

Our company is going to be changing domain names.  This means that my old email address of ben@old.com will be changing to ben@new.com.  Currently we log into Miro using Google Login.  How do I change my login from my old email address, to my new email address, and still use Google Login?  I would like to preserve our team, and the content that I have created, if possible.

15384
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ZilyaNew Here
posted in Ask the Community
Help! My team member creats boards on my profile

Hello! I am a new miro user so I sometimes face difficulties and I’d be grateful if someone could help me:)Couples of months ago I created a board and invited my friend there just to test it. She followed the link, I had sent her, signed up and became a team member, where I was an admin. We tested my board and forgot about it for a while.A week ago she downloaded miro for her own purposes, logined in and created her own boards. Today I opened my profile and saw her boards. It looks as if we have one profile, because we can’t create more than 3 boards(we are on free version) for both of us in total. I mean I have 1 board, she has 2 and that’s a limit for us. We both see each others boards. I have no idea how to tackle this probllem. I hope someone will help me:)

171
Kiron Bondale
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