Developer platform and APIs

Hello!I tried to submit my app to Miro marketplace but nothing happened. And the errors in dev tools.App’s url https://www.smartfindreplace.com/plugin/index.htmlUpd: Profile settings page >>>>>» I click “Submit your app,” then I briefly see the application submission form for a few milliseconds (less than a second), after which it closes automatically. I remain on the Profile Settings page and see the errors shown in the screenshot.Upd2: I don’t have adblockers; the settings in the browsers allow the necessary actions; I tried in different browsers; I tried in Incognito mode as well. The same result.

Dear Miro Team,I’m a user from Ukraine and I recently learned that Miro offers free subscriptions or support programs for Ukrainians. I would like to ask if I might be eligible.I’ve been using Miro for about 3 years in my work as a teacher to create engaging lessons and organize learning materials. However, with the free version and limited board space, my boards become quite heavy, and my laptop sometimes struggles to handle them, which makes it difficult to continue working effectively.Having access to the full features of Miro would really help me create more interactive lessons and keep students interested.Please let me know if there is a way to apply or if you need any verification from me.We deeply appreciate your support at these dark times. Looking forward to hearing back soon. Best regards,Oleksandra

Does any know where I can find information on how to add a horizontal swim lane shape to a board with an API? I am specifically asking about the Miro native shape. 

Hello Miro Support Team,My name is Nadiia, and I am a tutor from Ukraine. I have been using Miro for my studies and teaching, and it has become a vital tool for my work.Due to the current situation and the ongoing challenges in Ukraine, it is difficult for me to maintain a paid subscription at this time. I have heard that Miro supports Ukrainian educators and students by providing free access to premium features.I would like to ask if I could be eligible for such a program. This support would allow me to continue providing quality lessons to my students.Thank you for your understanding and for supporting the Ukrainian community.

Hi, I’ve been using the Miro MCP connector well for the past week or so and today I’m getting this error code. Is anyone else getting this? Does the Miro team have an update on this? 

Hello, My question is regarding MP4 Video Uploading to Miro, we work many animation references, and video support is extremely important. Every time I try to upload a video I get an error “File type is not supported” for some reason. previously I was able to add without problems, and now It stopped and I don't have the option, as also for my team members across all boards as well as new boards.I tried to upload a linked video file to OneDrive, but also faced problems there where I get messages that I am not authorized and wasn't able to preview the video, and other team members can’t view it aswell, so that option was also not useful to say the least.other alternatives I was resorted to was to convert mp4 to gif, but quality decreases and realistically it is not sustainable. Would love to get support and guide on how i can fix this issue (like I mentioned, previously I was able to paste videos without a problem)

Today I faced the problem of endless loading. The platform itself loads extremelly slow, often without any progress. Not to talk about the boards. They start loading but the loading goes on for 15 percent then it stops. I used google chrome, michrosoft edge on my laptop. tried using the app for the laptop, tried incognito mode - nothing works. the board only loads when my vpn is on. I am in Russia. I don’t hear about any loading issues from other people located here. As for other devices, I tried loading the boards on my iphone in safari and on my ipad using the app. it works throught the app from time to time but doesn’t work consistently. What might be the problem? please help 

I am creating a complicated and very large diagram, and I don’t want all the details to be visible at first glance. That’s why I need nested diagrams. I would like to enclose child diagrams inside a block that appears on the top‑level diagram. The child diagram should be visible only when I double‑click the block to enter it. Two layers of nesting would be fine, but if possible, having three or four levels would be excellent.

nvm it was a proxy firewall issue

Good morning, Team, Miro, What are the steps to transfer ownership of an Admin account. Our previous Admin manager has resigned, and all of the accounts was terminated. However, the new Miro add-on was purchased and sent to the previous admin account.  Thank you for your assistance. 

Hi everyone,I’m embedding a large family tree from Miro into my Wix website using the iframe embed code.I’m facing an issue with navigation: While the mouse scroll wheel allows me to zoom in and out perfectly within the Miro board itself, once it's embedded on the Wix site, the scroll wheel only moves the webpage up and down (or the board up and down) instead of zooming into the board.I want my site visitors to be able to use their mouse wheel to zoom in and out of the tree naturally, as they would on the Miro app.Is there a specific attribute I should add to the iframe code, or a setting within Miro/Wix that enables "Scroll to Zoom" for embedded boards?Thanks for the help!  <iframe width="768" height="432" src="https://miro.com/app/live-embed/uXjVGfg2Prs=/?embedMode=view_only_without_ui&moveToViewport=19888,9482,4211,1998&embedId=774156072556" frameborder="0" scrolling="no" allow="fullscreen; clipboard-read; clipboard-write" allo

Hi, I started with free plan and upgraded. Then the board that I used for free plan dissapered from my home screen. I shared the free plan board with others, so I can still see via the link. However I would like to see all in one place rather than click the link. Please let me know how to change it. 

Hey is there a way to track cursor position within WebSDK? thanks

I have Miro’s MCP server setup internally and it has been working great for weeks, but suddently today the app credentials are being invalidated every couple hours.  I would love to know a fix as it crashes our internal bot for every call to it.

Register here Join Miro and Kiro for a speed hackathon at the WeWork Colisée the day before AWS Summit Paris where you'll create solutions for social good. This is your chance to explore a new idea, collaborate with fellow builders and strategists, and walk away with an investor-ready pitch deck.By end of day, you'll haveChoose from challenge areas including community connection, accessibility, sustainability, education, mental health, or equity Plan and align on a concept as a team, using Miro Build, iterate, and deploy quickly using Kiro’s AI-powered development tools (no prior or technical experience required!) Leave with a working solution and a chance to win standout prizesEvent details:📅 Date:

Hi Miro Team,I’m Valeriia, a student from Ukraine and a big fan of your platform! Miro has become an essential part of my studies thanks to its versatility and ease of use.I’ve heard that you offer free access or special plans for Ukrainians, and I would love to take advantage of this opportunity. Could you please guide me through the application process? I’d like to know the next steps to get started.Thanks again for building such an amazing tool and for supporting the community.Warmly,Valeriia

Hi I had a premium miro account attached to a company email, through which I invited my personal gmail to work on the boards. I left the company, my company email is deleted, but the boards are still under that email.This means that I cannot delete them or invite others as my personal gmail is not the owner, but the owner does not exist anymore. It is also not possible for me to make any more personal boards as my limit is reached through the boards I can access from my company email.How can I delete those boards, so that I can own my own boards?

A number of AWS icons/elements have turned invisible on multiple diagrams.  You can select and move the icons, but they remain invisible.  I have tried to move them to front.  I have duplicated them and the copy is also invisible.  I have tried to ‘switch type’ to another type, and it works, but it is still invisible.  I have duplicated the diagram, still invisible.  I have tried incognito mode and a different browser.  I have tried a hard reset on the diagram.  I have toggled hardware acceleration.  I have cleared my browser cache/storage.  Nothing seems to work. It is not all AWS icons, just some of them.One oddity, I can change the color, and the icon shows up with the selected color.  Typically, any color changes of an AWS icon is ignored.I was planning on just manually redoing the diagram, but then notice it has happened to multiple diagrams.Any ideas how to fix it?

Hello community,  We have been experimenting with the timeline feature to create some roadmaps. Is it possible to hide nested object links shown with red on the image below? Best, Torehan

  Since we've upgraded our version of JIRA from 9.9.1 to 10.3.8 JIRA cards no longer work and we can't create an application link within JIRA config. I know some API's were depreciated in 10.3. X onwards. Could this be why? Any advice or support on this please?  Thanks 

Trying to integrate MIRO in an existing Application. It is a web conferencing application where, If I am a host I want to share a miro board (live-embed it in my application). And My host has the ability to handle access level (edit/view) for the board for participants. Now, for participants (they are unregistered on miro). Will they be able to see/edit the live-embed shared board. Is there some API to authenticate them and not redirect them to login to MIRO. 

Dear Miro Support Team,After the recent update, I’m having serious problems using my materials. Because of the Synced copies feature, I can no longer reuse my materials on other boards the way I used to. This feature is extremely frustrating. I do not want my boards to be linked in any way.When I try to refuse synced copies and simply paste the content, the materials just don’t load or appear at all. Because of this update, I cannot properly reuse my own materials across different boards.This functionality is making my work much more difficult instead of easier. How can I disable Synced copies completely and go back to normal copying between boards?I would appreciate a clear solution.Regards,Lena

I tried to integrate our codebase with Miro via MCP.Sadly, we cannot generate accurate representations of the domain without the sticky notes, which are a mandatory feature for visualisations such as Event Storming.Is this intentional or do you plan to give the MCP the required tools for this ? Right now, it can only generate diagrams which are not really useful.

Hey everyone! 👋Just wanted to share a quick update for anyone building integrations that involve documentation or rich text on the board.We’ve just released new endpoints that let you programmatically Create, Get, and Delete "Doc Formats."An example of what a Doc Format looks like in Miro. 💡 Important distinction: We know the naming can be tricky! These endpoints are for Doc Formats (the native, editable text documents that live on the canvas), not for uploading PDF/DOCX files (which are called "Documents" in the API).What you can do now: Generate project briefs or specs directly onto a board. Read the content of existing docs to sync with external tools.