Developer platform and APIs

I collaborate with a person in China. I am in the US.When the user in China has her OS (Mac) set to Chinese region, she can type chinese onto the board and it renders correctly, using simplified chinese.When I view the board on Linux, with my system set to English, I see the Japanese Kanji:interestingly, when I *copy* the text with my mouse and paste it outside of miro to a local app or to Google translate, I get the correct chinese character:一直 and if she switches her Mac to English settings, she also sees the Japanese Kanji. If she changes the Mac back to Chinese, she sees the Chiense charcter. It seems that for non-Chinese systems, when you render the character, Miro is choosing the Japanese kanji form of the chinse character. (BTW, this is for all fonts we tried, Noto, Titan, etc)But the underlying information is there; I can copy it out and it’s Chinese, not Japanese.

Would there be a quick and dirty way to create a random number widget/addin which could be used for things like simulating a coin flip or rolling a dice?  Right now, I’m using an external URL to Google Dice but would prefer something which didn’t require learners to jump out of their class boards. Thanks! Kiron

My name is Alina, and I am based in Ukraine. I am an active user of your platform, utilizing Miro for educational and collaborative purposes. Given the ongoing and exceptionally challenging circumstances in Ukraine, I would like to inquire if Miro offers any special support, grants, or extended access (such as complimentary access to the Business plan) for Ukrainian educators, students, or community initiatives.I deeply appreciate how valuable Miro is for my work, and any guidance or assistance regarding available programs for users in Ukraine would be greatly appreciated.Thank you very much for your time, understanding, and support.Best regards, Alina Kopytko

Dear Miro Team,My name is Diana, and I am a Ukrainian English teacher .I am currently living and working in Ukraine, where the ongoing war has significantly affected everyday life and education. I use Miro to create interactive, visual, and engaging lesson boards for my students.I am writing to ask if I could receive free access to Miro through your support program for Ukrainian users affected by the war. Having access to Miro’s full features would be a great help in my teaching and would allow me to provide my students with more effective and engaging learning materials during these difficult times.Thank you very much for supporting Ukrainian users and educators. I truly appreciate your help and consideration.Best regards,Diana

Hi everyone! I’m Max, the developer of Skedum Dice.I was looking for a simple dice app for Miro, but none of the options I tried worked quite the way I wanted.I wanted the die to actually live on the board instead of having to drag a new one from the app panel for every roll. I wanted to just click it to roll again, have the result stay visible to everyone on the board, and make the rolling itself feel a little more fun than simply changing a number.So I ended up building my own Miro app — and this is what came out of it 🙂Skedum Dice stays right where you put it, rolls on click, shows the same result to everyone, and has a 3D rolling animation I spent probably a bit too much time on.You can try it here:https://miro.skedum.com/dice   

Dear Miro Support Team,​I am writing to respectfully request free or educational access to Miro for my teaching work.​I am an English language teacher based in Ukraine, working with students across various proficiency levels. In the current circumstances, interactive digital whiteboards like Miro have become an essential tool for delivering engaging, high-quality online lessons and keeping my students connected.​As an educator affected by the ongoing challenges in Ukraine, any support with platform access would be immensely appreciated and would greatly help me continue my work.​Thank you very much for your time, understanding, and support.​Best regards,​Ganna PolishchukEnglish Language TeacherUkraine

Hello,  I cant access my Miro board (I have 3), the page keeps loading. I tried changing the password but it doesnt help. I cant access any of my boards or profile so I can’t change anything.  I tried downloading the Miro app on my computer (mac) not working either.  I can olny access from my phone (the miro app).  To keep working on it I need to be able to access the board from my computer. Any idea of what can be wrong? What can I do ? When I open it for the first time I was in Bangkok, Thailand. Maybe the fcat that I am now in France changes something? Please Help :)  Best, Paula.   

Dear Miro Support Team,I am a teacher at School No. 57 in Moscow, Russia, and I am trying to apply for the Miro Education plan.I am unable to submit the application form because my official school email address (which ends with NaberezhnyyAA@edu.mos.ru or anaberezhny@sch57.ru ) is not recognized by your system. It returns the error that the email must end in *.edu or *.k12.As my school does not provide such an email domain, I kindly ask for your assistance in manually verifying my educator status. I can provide a document confirming my employment (e.g., a scan of my teacher's ID or a link to my profile on the school's website).Thank you for your help.Alexey Naberezhnyhttps://57.mskobr.ru/teacher-card/9c9a153f344afc4ea76b84be0975aa76https://vk.ru/naberezhny

Hi Miro team,My name is Vasyl and I’m an English tutor from Ukraine. I often use interactive materials in my lessons, and I think Miro could be a wonderful tool to make classes more engaging and fun for my students.:)I was wondering if there’s any way for teachers here to get free access to Miro, or if you already have special support programs for educators in Ukraine.I’d really appreciate any advice or links you could share.Thanks a lot for your help!Best wishes,Vasyl 

Hi! I seem to be having a problem with billing. Billing page says my plan is yearly, when i follow the ‘change plan’ link it says i have a monthly subscription. I also can’t change my plan to monthly (again?) because the button just isn’t there. I keep getting notifications from my bank account where Miro tries to charge me 420$. I don’t have this money 😕 especially now that the war in Ukraine is still ongoing, it’s really hard to keep working like nothing happens. i’m alone in my team and i don’t need a business plan, starter’s enough. could you please switch it to starters monthly? thank you for your time

Hello!I cannot create a Developer Team or an application on my Free plan account.In Profile settings → Your apps, the “Create new app” button appears briefly and then disappears. The page says that an Enterprise Developer Team must be created.Developer Hub offers to create a developer team, but the button redirects me back to Your apps. The official link below causes the same redirect loop:https://miro.com/app/dashboard/?createDevTeam=1My account is both an organization and team administrator and has the MANAGE_APPLICATIONS, WRITE_APP_SETTINGS and ACCESS_API_KEYS permissions.The Developer Platform documentation says that Developer Teams can be created on subscriptions other than Enterprise:https://developers.miro.com/docs/create-a-developer-teamAre Developer Teams and REST API applications still available on the Free plan? If so, how can I create one?Thank you!

In my profile setting i can see a create app button for 1 second and then it disappers, i cant create an app or create a dev team to use rest api. Why is that, tried various methods, nothing works

Using Miro MCP connected via Claude.ai (Free plan, single team, account owner of the board in question).space_list consistently returns empty ({"data": [], "has_more": false}), even immediately after fully disconnecting and reconnecting the connector from the Claude side. Attempting to read a board I own (https://miro.com/app/board/uXjVJOwQIdA=/) via context_get / canvas_read_as_svg / layout_read alternates between two errors: "Board access denied" and "The connector's server isn't responding. You can try again." Board is shared with "Anyone with the link → Viewer", no explicit collaborators invited yet ("Aún no has invitado a nadie a tu equipo" shown in Share panel). Ruled out per your troubleshooting doc: not a multi-team issue (only one team on this account); not a plan restriction (docs state MCP works on Free plans).Can you check server-side logs for this account/board pairing to see what's blocking access?

Greetings, Miro Support Team! My name is Diana, I'm a medical student and a teacher from Ukraine. I use Miro for both my own studies and for teaching others, but our situation here is difficult, so I can't afford your premium subscription right now.  I've heard about Miro supporting Ukrainian users and I would like to know if it is possible for me to get access to a paid version on this account. This would help me immensely with my professional development.Thank you for your help and understanding!Best regards,Diana

Opencan we combine a new app to miro?

Recently I experienced som problems when importing flowcharts from Lucidchart to Miro. All lines dissapear when import is done as well as the title och the swimlanes. Thias has not been the issue prior to August 18th. I really don’t want to add the lines manually (it’s nearly 30 flowcharts). I would rather come up with a solution to the problem. Have you experienced and solved the same problem?

Hi!I have a situation. When someone creates a new Space, if the person marks this space as private, not even Company Admins know that that Space exists. Because it does not appear in the navigator.Any ideas?

I am trying to export various boards as PDFs using Miro's Export API (https://developers.miro.com/reference/board-export).The API response for “Get results for board export job” returns the following error. What is causing this?“errorMessage”: “Unable to export board due to an internal error”,‘errorType’: “TEMPORARY”,“exportLink”: “”,‘status’: “ERROR”,“type”: “board-export-task-result”This issue has been occurring for the past two or three days. It was working normally before that.

Hey all,I want to manage the user license from each user through the API, unfortunately I can´t find a way or any information within the API site.Does anybody has a idea?https://developers.miro.com/reference#introductionBest Regards

Hi,I am exploring this for product for the first time.When I sign in with Google, I am given a team (which is someone in my school district) that I have to join to proceed. Then I can see their boards, and it looks like they can see mine.I want to explore this as my own team -- with all that is on the free tier -- to explore if I want to get this for my coworkers. I was able to leave the team and start my own, but I don’t want this to happen to everyone piloting this for my school district.Is there a way that when people sign in they don’t get tied to this teacher’s personal team?Even if that means we can’t use sign in with Google?Thanks  

I upgraded my plan and I paid $16 per 1 user and 100 AI credits now, however they still haven’t been applied yet. I am not able to use them and piad functions on Miro board. I need you to check this please.

I’m working on a board an it keeps pushing this AI Prototyping feature I do not want. I want to draw a connecting line between two shapes but it won’t let me.Its beyond effing annoying and I want this turned off permanently!! 

Hi, is it possible to download the board backup via the API? I've looked through the reference and I didn't see anything. Did I overlook it? Is it possible?   Where could I make such feature request?

Hi - first time dropping a question but this is something thats really causing me issues - in Kanban when not working in cavas, but zoomed in view. If you open the record as a side panel it use to open on the left. and push the board further along so you could see all your columns and still have the side panel out. Its not moved to the right and covers up the end columns - so you have to close the side panel to change any data.Anyway of changing this back? Is there something I can configure?