Developer platform and APIs

Hello,We have 2 instances of JIRA, one for business and another for engineering. Is it possible to connect both instances of JIRA (both are SaaS solutions of JIRA) to a single MIRO instance that we have. If not is there a work-around - if so then is there documentation that details this.Thanks in advance,

Hi, my team is using the table configuration that can also show a kanban board view but I can’t convert those lines to Jira Issues and even when I update the view to kanban, I don’t see the option to “convert to” for those cards the way I can convert stickies and the actual “cards” Am I missing something? I want to convert cards from kanban and/or table view into Jira issues but I don’t see that option.For clarification, I have permissions, am a Jira admin and can convert stickies and regular cards, but want to be able to see the option for the kanban cards and it just isn’t there…. Thanks!

Hello Miro Support Team,I am currently working with the Miro API and using the "Update card item" endpoint (PATCH https://api.miro.com/v2/boards/{board_id}/cards/{item_id}) to manage card details. My goal is to remove the current assignee from a card. However, I have tried setting the assigneeId to null, an empty string, and even omitting the field entirely, but none of these approaches seem to unassign the card.Could you please advise if there is a supported method for unassigning a card via the API? If not, is there a planned update to allow this functionality? Any guidance or workaround you can provide would be greatly appreciated.Thank you for your help.Best regards,Syrnikov Pavel

i am a new member , having difficulty navigating you site , watched all 7 learning video , can`t get back to it, also was looking for the weekly swing list can`t find it, i watched the zoom today was  great experience, tried, to massage, idon`t know why  my message was erased multiple time , is it a way to talk with somebody on the phone to help navigate the site ? thanks  

How to change card status from api? I tried this request:PATCH https://api.miro.com/v2/boards/{board_id}/cards/{card_id}Body: {"data": {"status": "done"}}it returns error - 'Field [data.status] is not supported'

Dear Miro Support Team,My name is Yelyzaveta Zarvanska, and I am a teacher working with students from Ukraine.Due to the ongoing war in Ukraine, many educators and students are facing significant financial and technical challenges. At the same time, online collaboration tools like Miro are extremely important for continuing education, remote teaching, and teamwork.I would like to kindly ask whether Miro provides any special programs, discounts, or free subscriptions for Ukrainian users, educators, or organizations affected by the war. Access to Miro would greatly support my teaching work and help my students continue learning in difficult circumstances.I would be very grateful for any information you can share or guidance on how Ukrainian users can apply for such support.Thank you very much for your time and for the work you do to support education and collaboration worldwide.Kind regards,Yelyzaveta ZarvanskaUkraine

The Python API contains a field 'additional_properties' (e.g. in ShapeDataForCreate).What is it good for?I was trying to add a reference ID (I am trying to generate a Miro digram based on on an external model), scr = ShapeCreateRequest(data=ShapeDataForCreate(content="Yeah", shape="rectangle"), additional_properties={"ref": 17})api.create_shape_item(board_id=board_id, shape_create_request=scr)but I got an error message:HTTP response body: { "type" : "error", "code" : "2.0703", "context" : { "fields" : [ { "field" : "ref", "message" : "Field [ref] is not supported" } ] }, "message" : "Invalid parameters", "status" : 400}So my questions are: What is additional_properties' intended use?Can I add some e

I've logged out of all the groups, and now I can't see anything on the main page. It's not an internet issue. I've tried using a VPN and a different browser, and I've logged in and out of my account. Nothing seems to work. I don't understand what's causing this problem, and if I can't work with the groups logged out, why can't I create a group for free? I'm confused and need your help.

How can I expand the boxes on the org chart when the words need more space to appear?

When I am adding new horizontal swim lanes to an existing flow chart, the vertical swim lane lines doesn’t extend to fill in the new horizontal swim lanes. When I select the vertical swim lanes, hover over the bottom line there is no way to extend it or select just that line to drag down. How do I make it so the lines extend all the way down through all horizontal swim lanes? 

Dear support,Pls contact me in email, I need to communicate with you directly based on some questions. Also need your side to collaborate with Browzwear team.we selected all the fields we need to export for the styles, but can’t be exported. we selected all the styles and successfully generated all the style images to the white board but when we tried to export to csv, only style ID show on the excel file without any images and style details we selected. Which means our merchant team need to start from 0 to make an excel chart for hundreds or even thousands of styles.My email address is kathline.shi@ottoint.com Pls contact me asap and I need to make sure BW team are on the same page with us. Thanks.

Hello Miro Support Team,I am working on a shared customer Miro board and am unable to tag certain members from their team. When I use the @mention function, their names do not appear in the list.Could you please help investigate the possible cause and advise how this can be resolved?For context: I am able to receive tags from those members, but I am unable to tag them Other team members can be tagged normally Only specific members are not appearing in the @mention list Please let me know if you need the board link or screenshots. Pls see screenshot for easy ref. 

Hey everyone! 👋Just wanted to share a quick update for anyone building integrations that involve documentation or rich text on the board.We’ve just released new endpoints that let you programmatically Create, Get, and Delete "Doc Formats."An example of what a Doc Format looks like in Miro. 💡 Important distinction: We know the naming can be tricky! These endpoints are for Doc Formats (the native, editable text documents that live on the canvas), not for uploading PDF/DOCX files (which are called "Documents" in the API).What you can do now: Generate project briefs or specs directly onto a board. Read the content of existing docs to sync with external tools.

Hi,I’m using the Mind Map tool in Miro In the past, when I worked on my mind maps, I remember being able to control the text more fully (including alignment and a larger text toolbar, similar to the regular Text object). Now, when I select a mind-map node, I only see the shortened toolbar (color, bold, link, highlight etc.), and there is no option to change text alignment (right/left/center) for the nodeswhat happned?

Is there a way to convert a team created with Developer team setting to regular standard team? 

Hello Miro team, I started a diagram, I though I was signed with my Google account, but I suspect the page did not start my session because I restarted my lap and now I do not find my work.I was working on it on Dec. 23, 2025.Can someone please help me to retrieve my work? Regards,María.

Dear support,I have Starter Team plan and my AI feature isn't functioning well. For a couple of months I'm struggling with background removal. I have all credits availiable. It sometimes takes 10-30 minutes of wait until the pic background is being removed. Sometimes I ends up not having it revoved at all. I really need this feature. Please, contact me and let me know if you can fix this issue.Best regards,Kate

Hey builders! 👋The wait is over. We are incredibly excited to announce that the Miro Model Context Protocol (MCP) Server is now in Public Beta!The infinite canvas is the perfect place for AI agents to brainstorm, plan, and visualize data. With this new MCP server, you can connect your favorite AI coding assistants directly to your Miro boards.💡 What can you do with it? Currently, we support two powerful workflows: Generate Diagrams: Turn your PRDs, code snippets, or raw text into visual Miro diagrams automatically. Generate Code: Let your AI agent "read" your Miro board (including PRDs, diagrams, and mockups) to scaffold code for you.  🎥 See a < 1 min demo with Replit:  🛠️ Supported Tools We have Day 1 support for

Hey! When I am trying to embed notion page onto miro via iFrame, it shows as it’s loading and then suddenly disappears. I have managed to do it before and it was working all fine now no matter what I do it’s just not working. Any ideas what could it be? Regards Matt

I can’t write anything on board because of “Widget limit reached” error. What should i do to fix it?

Dear Miro Support Team,We are experiencing an issue with the App Metrics dashboard for our application, R-Adjuster, THE Palette, Super sticknote Manager .Even with a few existing installs and active users, the dashboard currently displays "No data to show" for metrics such as "Total installations" and "Customer account breakdown".Previously, around the end of May, these numbers were displayed correctly. Could you please investigate the cause of this issue and advise on the necessary countermeasures or solutions?Thank you for your time and assistance.Sincerely, 

Hello everyone! As the title suggests, I’m looking for a way to get the sections of a space.We need to show a list of boards belonging to a space outside of the Miro dashboard, and I’d like to organize them into folders or sections the same way they appear inside the space.

Hi, Miro community, I have a pre-release of our Miro to working No Code app integration and would love some early feedback, if you have some time please.  Video snapshot here https://youtu.be/2llbWVMtAeUInstallation URL here https://miro.com/app-install/?response_type=code&client_id=3458764651879875228&redirect_uri=https%3A%2F%2Fapp.buzzy.buzz%2F_oauth%2FmiroOnce you have signed in, DM me your email and I will provide no charge access to folk - (may need to limit).Caveats: We're current ONLY using the Miro REST API to deduce what's on the board/canvas... we hope to get access to the MCP server.. but for now it seems to be

What happened? I lost one entire team with boards. Free ccount, what can I do? I can’t see trash