Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

6644 Topics

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Willem MaasBeginner
asked in Ask the community

Voting on a group of items (ideally frames)

Hi,I’m trying to figure out how I can allow participants in a working session to vote on groups of items created in Miro.I’m using an affinity diagramming methodology. So participants will group stickies together, using Frames.And then vote on each grouping.Frames seems the perfect way to do this, but I’ve read that it’s not possible.Help please! Thanks,Willem.

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2 years ago
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Giovanni CasabiancaNew Here
asked in Ask the community

How to select more text element with Mac?

I can’t select more element with macOS, do someone know? Because using command is not enough, thanks! 

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Robert Johnson
2 years ago
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Ryan Wagner
asked in Ask the community

Exporting/Saving to Google Drive

When I export boards to Google Drive and then go to open them, I get this message from Google Drive. If I then click the “suggested third-party app” (RealtimeBoard), it takes me to the Miro site, but then tells me “something went wrong” and that Miro "couldn’t authorize my Google Drive.” Any thoughts?  

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2 years ago
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JulijanaNew Here
asked in Ask the community

Exporting templates into different boards

Hi,I have created three different boards with three similar templates and I now want to have the three templates into one board. How can I export/copy the the two templates into the board where the third template is?

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2 years ago
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cipimotuNew Here
asked in Ask the community

Does Miro have the capability of adding a column of numbers?

 Does Miro have the capability of adding a column of numbers at all?

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K
2 years ago
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Nandagopal NairNew Here
asked in Ask the community

Storyboard tutorial

Hi, I am Nandagopal from India - just started tinkering with Miro today - Could someone share a tutorial link or video for using Storyboard feature

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Robert Johnson
2 years ago
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RyanUKBeginner
posted in Ask the community

Where’s the best place to learn Miro really well?

Hello Everyone, My name is Ryan, I work in education. I live in London, UK.I am new to Miro. I signed up some time ago but never used it. Now that I have started using it, I really like it. I am trying to figure out where’s the best place to learn Miro really well? I believe Miro has its own course or tutorial. Has anyone gone through it all? Is it good? 

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Robert Johnson
2 years ago
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Dobry BartBeginner
asked in Ask the community

Confused about the Day Pass and Anonymous Editor

Guys, I need your help.I have read several articles here on the board and some miro pricing explainer and I’m still confused about these two licences. So let me ask you a simple question: How do I invite say 10 people to one particular board for just a few hours meeting and NOT have to pay for these people? I’m on a Consultant Team (2 seats).   

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2 years ago
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Tom UX ChangBeginner
posted in Ask the community

Unable to upload a 78KB pdf

I have uploaded three pdfs but when I upload a fourth one, I get this message: Sorry, Something went wrong”, rather than something helpful like “Sorry, you’re on the free plan, would you like to upgrade?”The document creator was able to upload this document, but another user was unable to upload this document.  I have download this pdf from the owner’s website couple of time, opened it, but unable to upload it any of my three boards.  Anyone run into this?   

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2 years ago
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Thavha TshitimbiBeginner
asked in Ask the community

How do i share my file with an email or whatsapp

I want to send my file to an email so that someone can print it for me.

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Robert Johnson
2 years ago
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DiyNew Here
asked in Ask the community

Mind Map- One of the objects/words are stuck.

Help needed, please. I noticed that a phrase/words from my Mind Map, not linked to any node, can’t me moved or deleted. What do I do? I don’t remember locking it, and I can’t seem to unlock it either. Nothing appears when I click on it. 

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Robert Johnson
2 years ago
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Vivianne JorasNew Here
asked in Ask the community

can a team member of my account create his own free account with the same email?

I have a free account now with 1 team. One team member wants to create his own free account, using the same email. Is it possible? When he tries he gets a message that he is already registered.

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Robert Johnson
2 years ago
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UX TelecomNew Here
asked in Ask the community

Share project with another paid account

Hi! I want to know if it’s possible to share a projects with to differents accounts and billing.  e.g. I have an account, and the provider with I work have your own account with his team, and we need to work together in a specific project, but keeping our billing and same the provider.  Thanks!

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2 years ago
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JulBeginner
asked in Ask the community

Squared layout is not available

I’ve been using Miro for about 6 months now and I’ve always had this notebook-like squared layout/background, which is now missing. I have just a grey background and no squares. It makes it really uncomfortable to align all the pics and slides. I would really appreciate if you could point out what I maybe accidentally clicked so it disappeared, or what I can do to get those squares back!)

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2 years ago
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Carina KennyNew Here
asked in Ask the community

Free version doesn't allow me to have more than 4 users and now my board is VIEW ONLY MODE

Free version doesn't allow me to have more than 4 users and now my board is VIEW ONLY MODE I am using the web version of MIRO and I read that users are unlimited, what is limited is the amount of boards. I only have one board, I created 4 users and now no one can edit neither me. 

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Robert Johnson
2 years ago
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Georgi DzhondzhovNew Here
asked in Ask the community

Can you please confirm board privacy in a free account ?

We are building a project from scratch as a two person team and as you can guess we don't have a stable company yet so the free plan is great for us to start with. I am a bit confused about the board privacy in a free plan though, that is even after extensively searching and reading the help documents provided.If you can please provide a firm answer of who can see the information on our boards in a free account? Is the information on the boards publically/guest accesable?

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Robert Johnson
2 years ago
andyvdg
andyvdgActive Contributor
posted in Ask the community

Having to pay for a new Team?

We provide training and have set up a team for each course we run. I just went in to create a new one and am asked to provide billing information for 2 users @ USD 10 each? I don’t understand. I thought we were paying for users already and they could be part of as many teams as they liked? Are we now also having to pay for each team even though the same licensed people are already in it?  

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Timm Shrago
Mironeer
2 years ago
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rumiNew Here
asked in Ask the community

I placed icons on one of my images that was uploaded by me and when I TRIED TO MOVE THAT IMAGE, ICONS DIDNT MOVE!!!!!!!!

I placed icons on one of my images that was uploaded by me and when I TRIED TO MOVE THAT IMAGE, ICONS DIDNT MOVE!!!!!!!!  Can someone plz give their expert opinion that what can I do to have the icons there only

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2 years ago
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Julie KucinskiNew Here
asked in Ask the community

how do I get out of someone else's team to start my own?

Hi, a friend invited me to a board to help her on a project. She created it within her employer’s pre-existing Team. Now I’d like to get my own account but I can’t extricate my log-in from her team. HELP! Thanks! 

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Robert Johnson
2 years ago
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Rickard LinderNew Here
posted in Ask the community

Toolbar is pixelated

When the toolbar appears when an object is selected, it turns into unrecognisable pixels. Only on the grid background, not when it appears on objects. This is in the app.Anyone else experience this?  

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2 years ago
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Leon SabarskyNew Here
asked in Ask the community

Not understanding Free Plan features

I am confused about Free Plan features in terms of ability of viewers/guests to edit my board.I understand that under the Free Plan, I have the ability to edit 3 boards.I understand that I can invite people to view those 3 editable boards.But, can those invitees edit (meaning adding stickies, for example) to those boards?In my view, adding stickies to an existing board is not exactly editing, but I guess that is Miro’s definition.Can someone help?  thx

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Robert Johnson
2 years ago
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Joost SchutNew Here
asked in Ask the community

cannot see board of other team I was invited to view

Cannot see board of another company/team I was invited to view.clicking the link in the email, i always end up in our own team environment and have no clue how to get to the other board.  

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Robert Johnson
2 years ago
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Nic ParhamContributor
asked in Ask the community

Is it possible to scale all the contents of a frame

I have a board with multiple frames. I have copied a frame from another board but need to make it larger to work with the current board (i.e. text and shapes bigger and arrows thicker). Is it possible to do this in a simple step?The only way I can do it at the moment is to select every single item individually and then scale!  This takes an age as there is no way to select multiple items at once! Thanks

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2 years ago
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Jesca BardNew Here
asked in Ask the community

Device prototypes not exporting correctly.

I am using the new prototype feature where I create device frames. However, when I export, the frame is removed and only leaves the content inside. This is messy as it’s not cropped. Is there a setting I am missing?

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2 years ago
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Willem MaasBeginner
asked in Ask the community

Move to an empty section of the board

Hi,As a board fills up with stickies, etc, is it possible to move/drag the board so that I find a section with empty space to work in?I see that I can zoom out, but I don’t see a way to zoom in on empty spaces.Thanks!Willem.

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2 years ago
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