Miro Community Forum: A Community of Collaborators

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Request for Free Miro Subscription for Educators in Ukraine

Dear Miro Team,I hope this message finds you well.My name is Kateryna and I am a teacher of English currently living and working in Ukraine. I am writing to kindly inquire whether Miro is offering free access or extended features for educators and users based in Ukraine, in light of the ongoing war and its impact on education and communication.In these challenging times, online tools like Miro have become essential for continuing our work and supporting our students. I use digital platforms daily to organize lessons, collaborate with colleagues, and engage students in creative and interactive ways — and Miro’s features are particularly well-suited for visual learning, brainstorming, and language activities.However, given the difficult economic and infrastructural situation here, it has become increasingly hard to maintain paid subscriptions. I have heard that some companies are offering special support or free access to users in Ukraine, especially for educators and nonprofit professio

354

42 minutes ago

Miro Community Team

General news

What kind of Miroverse Creator are YOU? Show us in a template!

Over the past five years, Miroverse — our gallery of community-built templates — has grown into a vibrant constellation of creativity. Over 3,000 Creators have shared 6,000+ templates that help teams get great done.To celebrate, we’re bringing the community together for a creative challenge and the chance to win prizes along the way.Here’s how to join —Step 1: Take the quiz Find out what kind of Creator you are, and see what makes your creative style shine. Step 2: Reflect on your superpowers Each persona comes with tailored insights: your strengths, ideal collaborators, and template ideas designed to spark your next creative move. Step 3: Publish a template to showcase your persona Use your results to guide your submission and think creatively. Bonus tip: Want to stand out? Use AI prompts based on your results to come up with even more ideas and embody your Creator persona. Step 4: Share a link to your template in this community thread, to enter the challenge. Explain how your templa

6079

1 hour ago

Peyton ParkerBeginner

View Sections in the Main Dashboard, Subfolders within a SpaceOpen

Hello,The sections feature is useful but we want to access it in the main organizational dashboard. It is confusing to access it only from a submenu within a board. We would like to be able to open a Space folder, see the sections inside of it, and click into a section to see the boards inside of it-- from the main dashboard. This would make files much easier to organize and navigate. A subfolder feature like this is included in the user interface of most other platforms we use.

Maria952New Here

"Miro" doesn't work.Endless loading.The problem has been going on since yesterday (10.06.2025)I work from Yekaterinburg, RussiaI saw that many people have this problem. Will it be fixed? Or can I forget about this service?

181026

1 hour ago

Snizhana DykaNew Here

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Embedded YouTube videos are not playing

Hello,Recently, YouTube videos have stopped working properly on Miro. When I click on a video, nothing happens — it doesn’t respond at all, as if it were just an image. The only way to play the video now is by opening it in Focus Mode. However, this creates other problems, as my students can no longer see the text and tasks for the video while watching it. They have to open the video in a new tab and watch it on YouTube while doing the task on Miro.I’ve noticed that this issue only affects newly added videos. The videos I uploaded before last week still work fine. Is this a bug or something could be done to remedy the situation?Also, I can no longer cut videos, as the trimming option seems to be missing. Has this feature been removed?Thank you for your help.

301

2 hours ago

Robert JohnsonVolunteer Community Moderator

Formats: Continue to work with a format while navigating the canvasOpen

I love the structure the Doc format brings to the canvas and use them daily.I have been using a Doc to keep notes about information on the board. However, as my board quickly grows beyond a single viewport, I am constantly needing to navigate back to a Doc to enter notes, which takes me away from the context of what I was looking at.I would like to have the Doc accessible at any time. Some examples could be:Dock the Doc to side of the canvas. A floating/pinned Doc that, when activated, zooming in/out or panning would have no effect on the Doc and it would remain exactly where it is was on my screen when I activated the pin feature.As for which formats this should work with – any where it makes sense, e.g.:Diagrams Docs Tables SlidesHere’s a screenshots that barely illustrates my thoughts (imagine the highlighted doc stays where it is as I pan or zoom the canvas):

2 hours ago

Evolanca SlayBeginner

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[Copy as Image] resolution issues...

I used my Miro boards to sort and arrange pictures in the past to than process them further in photoshop.My whole workflow suddenly broke because the “Copy as Image” function is not working correctly anymore… In the past it produced the image exactly in the resolution like it was on the board and now it lowers the resolution down to around 1000px… Downloading with the frame is no option for me because I need the exact resolution and the download option does not offer custom size or exact size… In my case I have a 3x3 grid of 9 1024x1024px. That is not even 4k or any super resolution. I need to be able get the correct size back, so I can throw it into my photoshop slicer. Since I process hundreds of grids like this, manual resizing is no option and a pain in the but. I have a paid consultant plan.Left original and right is the outcome…

3097

2 hours ago

Krystal SimpsonNew Here

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Issue with items in roadmap blueprint

This section of the roadmap blueprint is inexplicably in German, despite all of the language settings being set to english. Also this screen will not load, and I cannot see the OKR table anywhere on the menu. Any help on how to fix this would be greatly appreciated

153

3 hours ago

Xilda69New Here

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Miro Page doesnt’t load

Hi! I'm having a lot of trouble loading my project board. I'm located in Russia and have tried accessing it both with and without a VPN. I've also tested it in the Miro app and across different browsers. Sometimes the board opens, but other times it won’t load at all. I’ve cleared my cache and followed all the troubleshooting steps listed in your help articles. The board itself is not heavy, and there are only two users. Would it help if I created a new account? Is there anything else I can try? Thank you in advance!

263

3 hours ago

LukeTNew Here

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Using AI in Canvas to build out a complex Flowchart doesn't save the outcome

I have hidden the text of the output but the problem here is that the AI Flow chart builder doesn’t save it’s initial outcome when the Flowchart is complex.As you can see in the above image, the LEFT Flowchart has about 40% of the content compared to the RIGHT Flowchart.The outcomes above are from the same AI input, I have a well thought-out text document that covers all basis, and before I clicked Save/Submit once it produced the final result, I copied the AI’s suggestion and then clicked Save/Submit; this results in the LEFT diagram. The RIGHT diagram is what the AI actually presented to me and what I copied and then pasted (I knew to do this because the first and second time I tried this prompt to the AI the same thing happened where most of the AI Flowchart was missing.I’d provide the data but this is sensitive.

3 hours ago

Snizhana DykaNew Here

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Embedded YouTube videos are not playing

301

2 hours ago

Evolanca SlayBeginner

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[Copy as Image] resolution issues...

3097

2 hours ago

Julie WalshNew Here

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Shapes with Text not pulling into AI

Why are the shapes I have entered text into not pulling in when I am exporting to Excel or using AI to create a document. the shapes do not show up as valid objects

5 hours ago

Bao TranBeginner

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Need help! Can't play embedded file

I can’t play the videos and audio files embedded from Drive. I was able to do this before, but the problem started around 3–4 days ago. I’ve seen others running into a similar issue too. So I’m wondering — is there actually someone who listens and can be helpful with this kind of problem?

8 hours ago

mathsconfidencewithcarlaNew Here

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Bitpaper vs Miro

I have used Bitpaper until recently for my Maths tutoring. I am now looking for a good alternative and I’m wondering if Miro may be the answer.On Bitpaper I liked the feature that the whiteboard had several ‘pages’. So when I planned my lesson, I would put different questions on different pages of the whiteboard. Is the Miro whiteboard just one loooooong whiteboard? And if it is, how long is it? Can I just continue moving down the whiteboard and continue to add more and more content? The Bitpaper whiteboard had a limit of 100 pages. The picture is a snippet of the section on the Bitpaper whiteboard where you can click on a different page number and then that section of the whiteboard will show. Anything like this on Miro?Thanks for you help, much appreciated.

8 hours ago

dimitra.a.antoniouNew Here

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Why I can't modify the current tables?

I would like to ask why I can’t modify the current miro tables. Has my access expired??

9 hours ago

Alexey555New Here

Inspiration and connection

Subject: Urgent: Miro is Not Loading – Persistent Issues Since 10.06.2025

Hello Miro Support Team,I’m writing to report serious issues with accessing Miro. The pages do not load at all — there is only an endless loading screen.The problem has been ongoing since yesterday (June 10, 2025). I'm based in Ufa, Russia, and have seen that many other users are also experiencing the same issue.I’ve already tried all the basic troubleshooting steps recommended by your team, but none of them helped:Cleared browser cacheTried different browsers and incognito/private modeRestarted my deviceTested on a different network and disabled my VPN temporarilyUnfortunately, nothing worked.Could you please advise what else can be done? Is this a known service outage or server-side issue?I’d appreciate any help or updates regarding the resolution timeline.

Maria_SharkoNew Here

Hello, the issue with accessing the Miro site is going on, it doesn't load at all, and I've been experiencing that since 12th June, it's very crucial and urgent now. Do we have any chance to improve the situation?

150

10 hours ago

ElvinaNew Here

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Error in Miro Online Whiteboard Application

Hello,I’ve been trying to access my board for almost 24 hours now, but unfortunately, it won’t load. All I see is an endless loading screen.Could you please help me resolve this issue? I would greatly appreciate your assistance and a prompt response.Thank you in advance!

10 hours ago

Ariadna SmirnovaBeginner

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Miro's site is not loading

Hello.For about a week now, the Miro site with boards has not loaded at all. Although I can go to the community and status. I am in Russia, I asked about extending my account, I worked with all the boards calmly until the end of May this year, there were no problems.Now the page is loading endlessly, there is only a moving logo on the screen. As I understand from the forums about the crash of sites in Russia, many have this problem.All options with clearing the cache, switching to another browser, checking the Internet connection do not work, this was checked first.Please help to identify the problem and solve it, since I see that the Miro status site indicates that there are no problems, but I can’t find it on my side either, however, access to work and materials is lost.

622

10 hours ago

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