Questions & Ideas

Hello All, I am trying to export the process flows that has been created on MIRO board to word file , The only option I can see is to export it as an image or PDF. Can you suggest any method so that i can export the process flows to word file in editable format. Thanks and regards,Akshay Paliwal

Hi there,We’re using Miro to have multiple projects whereby a guest can access their own particular project and boards within for a limited time. We want to automate this process, and not send every new guest their own links. But add the user’s email address to a project, and allow said user to ‘sign-in’ to Miro and thereby be directed/access to their respective board.Our issue is that the Miro links are on a Learning Management System, and we cannot paste individual links for each user, only a general link.Is this possible to do? Or is there perhaps another way to workaround this?Thank youAlex

Hi!We have a board we use for planning and kanban using stickly notes. We can no longer open this board. Any help appretiated as the board contains a lot of important information for us.The board starts to load, and loads for a long time, then the Miro background just turns grey and loading stops. 

Hello! I can’t download one of my boards, so I can't use it. It’s been all day long. Can you help me?

Hi,We are working on a miro plugin, using SDK 2, for an integration with one of our systems. When pasting a url from that system on the miro board I’d like to capture that event and create a card instead of just pasting the link. I’ve searched everywhere I can think of, but I’m not able to figure out how to capture this event? Although I see other plugins do the same thing (e.g. the Jira plugin). Is there any documentation for this? Or has anyone figure out a way to do this and is willing to share this solution? Thanks!

I’m a total beginner with MIro ...this wonderful program :>)Notes templates are gone - only shows “todo” list.The help screens show ways to use many different templates in notes ...but I can’t find them.Help?thx! Steve

On comments I'm getting  response that  includes  “@noname”  I suspect that is because they have been invited but have not had accepted  is that  correct?

Hi, I used a new template into a board (C4 Architecture). Since then miro do strange behavior like if I try to open my profile it will create a new board based on this template… If I want to navigate into my dashboard it will create a new board with the template…How I can remove that? or repair that (already logout and login)Thanks for your inputs.Fred

When creating new issues in our Jira instance, we have default assignee as Automatic, or Unassigned. That promotes the idea that anyone can create an issue in Jira. We don’t typically assign anything until teams discuss, and understand the ask. When creating issues with Jira Cards, the assignee is defaulted to whomever is creating the issue unless you search for someone else. Is there a way to default this to unassigned?

Hi,In my Miro Enterprise Environment I have several Teams and serveral hundred users active. I want to create a “Landing Team” where all new users are added to and can find information about our environment and so on.But obviously I want to make this Team (and the board in it) also visible to all other users. Is there a way to add them without them getting an information mail, which they receive if I simply “Invite” them to the team? I want to allow them to access the information board, but not create confusion why they are suddenly in a new team.Regards, Alex

Hi there. I can't seem to select a team when trying to install the Figmiro plugin? The link is active, and responds to be hovering over it but no matter how many times I click on it, the ‘Drop-down (?)’ doesn't open.  

How to connect a graphics tablet to the Miro board so that you can draw and control it trough the tablet?

We have multiple users trying to load our board with swim lanes etc and it is not populating our board.  Any ideas? 

Hello, I am trying to update connector color, but it fails if it is not connected to the card.Using the Miro API document https://developers.miro.com/reference/update-connector, I executed the following command to change the connector color to the red.echo '{"style":{"strokeColor":"#FF0000"}}' |  \  http PATCH https://api.miro.com/v2/boards/board_id/connectors/connector_id \  accept:application/json \  authorization:'Bearer HIDDEN' \  content-type:application/jsonThis request works if both the two teminals of the connector is attached to the cards.  However, if at least one terminal is not connected, it returns the following error:{ "type": "error", "code": "operationNotSupported", "message": "Operation not supported", "status": 400} Is there any workaround to fix this?

I’ve copied some design elements from one board to another and it seems to have kept frames. When I try to delete the frames in the frames panel on the left, the design elements delete as well. How can i keep the design but reset the frames?thanks

Hi, Miro ( Hope anyone from the Team will see it, cause free plan users don’t have full value support).About two days long I started have a problem with my boards downloading.I use mostly desktop version and any of my 3 free boards can’t fully download (online version has the same trouble, and yes I’ve tried all the solutions you provides at troubleshooting page). I could relate it up with the boards sizes or a number of people working with me, but at least one of my board is pretty simple (has no pinned docs, heavy files, etc) and have the same problem, and there are no people have an access to any of my boards. So what should I do? Is there any hope that everything starts working as before?There wasn’t such a problem till about the 8th of December. Every board worked fast and smooth.Thanks in advance for your reply and help.

I cant seem to work out how to work Miro with zoom.I have the app installed, i can create and share a board - but how do I enable my meeting participants to edit the board - that confounds me.Do they need to first create a miro account? Thank you for any help

Hi, I think I discovered a bug, very straightforward GIVEN I’m accessing miro board via HTTP API V2WHEN I create 2 shapesAND I create then a connector between them with a captionTHEN the connector is created but the caption is not visible on the board, instead a small gap on the line is visible Please see the screenshot  Below is the request sequence - 2 shapes are created and the connector between themPOST https://api.miro.com/v2/boards/uXjVPGrkY4Q=/shapes {  "data": { "content": "shape1", "shape": "rectangle"},  "position": { "x": 380, "y": 220 }}// for example the returned ID of the shape is 3458764538045266088POST https://api.miro.com/v2/boards/uXjVPGrkY4Q=/shapes {  "data": { "content": "shape2", "shape": "rectangle"},  "position": { "x": 610, "y": 220 }}// for example the returned ID of the shape is 3458764538045266457POST https://api.miro.com/v2/boards/uXjVPGrkY4Q=/connectors {  "startItem": { "id": "3458764538045266088" },  "endItem": { "id": "3458764538045266457" },  "captions

Not sure if others are experiencing this, but when I go to use a template I’ve chosen, nothing appears. I’ve tried different browsers, different computers, accepted cookies, etc. but to no avail. 

Currently I have a google site with my Miro board embedded as an iframe near the bottom of the webpage. Just recently I started experiencing an issue where whenever I create a sticky note on my Miro board my google site unexpectedly scrolls halway up the webpage. Would love if someone could shine some light on the issue and help me out. Thanks!

My miro board, with some colleagues, are using my credit card. Now that I no longer work there, I want to remove my credit card as a payment method. Is there any way to do that? I’ve read this thread, but I can’t see any link related to “Miro Support” PS: We’re currently on Free plan (since I have no longer extended the subscription), but my ex-colleagues wanted to upgrade it back.

Hello together, I am an educator and consultant, using miro with arround 75 new people per year and in different companies. I wonder, If miro is still the tool to use. What do you think? Following problems my customers and I struggle regulary with: 1. Slow PerformanceWith every new feature, miro seems to get slower and slower. If I need to reduce my content to a very limited number, I don't see any advantage of having all the features like diagrams, etc. Often the loading of the tools take longer than brining the board content up. 2. Feature OverflowI work with people that are not familiar with technical tools by default. So they are getting really overwhelmed with the tools and possibilities. It would be great if I could present a faster and limited board view for my participants.  3. Odd Navigation and SelectionI get used to the many discussed right-click move arround, to be fair. But there is another problem. I want to select multiple elements drawing a box around with left click. T

Hi all, is it possible to order the mindmap nodes alphabetically?Thanks and bestPhilipp

How can I update the preview area of a template?