Questions & Ideas

Does anyone know if it is possible to turn off the inertia that seems to be applied when drawing the whole canvas? At low frame rates, especially full screen on a large display it makes precise navigation difficult. I am frequently finding myself way off the edge of my working area.

I recently had the pleasure of discovering Miro and, more recently, the incredible Miro Assist, in conjunction with Mind Maps. I must say, these AI tools have left me truly impressed. I've been conducting various tests to explore and become better acquainted with this fabulous tool. However, I encountered a sudden notification indicating that I had reached my usage limit.I have a few questions regarding this limit. First and foremost, could you kindly clarify what the specific limit is for my account? Additionally, I'm curious about the best way to monitor my usage to ensure I don't reach these limits unexpectedly in the future.Your assistance in this matter would be greatly appreciated, and I look forward to continuing my positive experience with Miro.

Current Mode in Webex ConferencesA green Share button shows as soon as you open a poll. As soon as you click it, Slido Present mode is shared with your attendees. You are no longer sharing Present mode with participants when you select Stop sharing.

I am the owner of a team on my free account, but I can’t delete boards, remove users, or rename the team. Is this an access issue or free version issue? How can I do/have access to these things if I have verified that I am the owner in the account I’m using and logged in on?

I need to set up 2FA on our company account (consultant plan) but don't seem to have the option to do it.  Is this only available on the enterprise plan or can I also do it on the consultant plan?

Maybe I’m missing something but this toolbar gets in the way and I find it pointless. Please allow us to remove or hide it. The AI assistant gave instructions for options that don’t appear in my version of Miro. Thank you!! 🤗  

Hi everyone, I would like to create a presentation using Talktrack and I estimate it will be about 15-20 mins long.I would like to break the Talktrack recordings down to multiple parts so I don’t have to re-record the whole thing from scratch if (when!) I slip up along the way. Is there then a way to merge all the Talktracks together so the whole presentation plays continuously? If not, does anyone have any tips on how to deal with the inevitable mistakes that come along when doing a longer recording?Many thanks in advance for any helpful tips! :0)

I’m being billed, but I’m not receiving any invoices and when I log in, my account is on a free account. I suspect it’s all based on my old work email (from 2 years ago) which I no longer have access to, but since I don’t have that login, email, or invoice, I’m not finding a way to reach out for help. Miro’s help article says I can post in the community. 😉Anyone have thoughts on how to get hold of Miro to get this resolved?

Hello! Can I use Miro Web SDK if I embed my boards via iframe to my application? (I connected board as here Live Embed with BoardsPicker for registered users (miro.com))I want to do that:const item = await miro.board.get({ id: id })await miro.board.viewport.zoomTo(item)but I don’t understand how to get miro object from iframe in my application.I tried to do that:document.getElementsByClassName('miro-embedded-board')[0].contentWindow.miro, but I get error: Uncaught DOMException: Failed to read a named property 'miro' from 'Window': Blocked a frame with origin “https://my-link” from accessing a cross-origin frame.    at HTMLDocument.<anonymous>Thanks.

Miro Team,First and foremost, thank you for such a great product! Miro has become invaluable to day-to-day work with this crazy pandemic going on.I have a feature request that has been communicated by a lot of folks within VMware. Would it be possible to introduce collapsible Frames? A lot of us primarily are using Miro for doing remote workshops with customers. Conducting remote workshops involves a ton of content that we must cover. So, sometimes we have around 80+ frames. If we could group these frames by topic, it would be more comfortable and less scrolling to find the right frames/topic that we need to cover with the customer. Setting up LINKs is a temp option, but our workshops are typically dynamic and free-flowing, so this means sometimes we are not going from Frame1 > Frame2, sometimes it might be Frame1 > Frame50.Here is a picture of what we are envisioning: Wishlist post for voting: https://community.miro.com/wish-list-32/collapsable-frames-2709 

Dear Miro community, I have logged into my (free) Miro account after about 18 months and I  can't find the boards that I created which is pretty distressing as it contained extensive notes about a very important personal project which was put on hold. I definitely saved the board but can’t see it in my list. Can anyone help? Thank so much.

I need help cancelling my subscription

I have a number of boards that I’m the owner of, yet today I’m no longer able to edit or move the text on my connection lines. Double clicking on the connection line or its text just creates a new text. If I remove the existing connection line and replace it with a new one, I can edit and move the connection line’s text just fine, but the label on any existing connection line is just frozen. This is both in the macOS client and in the web interface.

付箋機能を使うにあたって困っていることがあります。付箋にテキストを入力中、Tabキーを押すと問答無用で付箋が追加されるのを回避する方法はありますでしょうか。 ボード上で付箋を作成して「作成」というテキストを入力したいとします。付箋に「さ」と入力します。 予測変換で「作成」が出てきたので、Tabキーを2回押して「作成」というテキストを付箋に残したいと思いました。Tabキーを1回入力すると、「さ」の変換ではなくて新しい付箋が作成されました。 まともに文字入力が出来なくて中々困っています。付箋にテキストを入力中、Tabキーを押すと問答無用で付箋が追加されるのを回避する方法を知っている方は教えていただきたいです。お願いいたします。

Hi everyone,I have uploaded a PowerPoint file on a Miro Board, however, the guests couldn’t download the file. After reading the article of editing the board content access (How to allow or restrict copying and exporting boards and content – Miro Help Center), I have tried to edit the permission to copy board content, but the option “Anyone with the board access” is not found.May I know is there any method to let the guests to download the file directly from the board?Many thanks,Gary

Hi Team,I am trying to get a share link, so others can come into the Miro board and put down their own post-it notes onto the board I have created.I have a full license with my company. However for some reason I am unable to get this option in any of the share options or settings.Can you kindly assist me in what I am missing pleaseThank youAndrew 

It's been a month now, and I've had a terrible experience with the software.The system zooms in and out or deletes text for no apparent reason.I hope someone can help me and tell me how to solve this problem. Or maybe the development team can modify it...Thanks in advance

Hello Friends,I’ve spent the last two hours combing through the discussion forums and Miro Academy, but I’m unable to find an answer to my questions. I’m creating a mindmap (using the miro template) and the connections lines seem to get more and more feint. When I seek an answer for how to make them thicker it only applies to non mind map connectors. When you select a node on the mind map, you do not have the option of selecting “type” from the editing menu. The mind map nodes and connections in practice, do not look the ones that are displayed in the templates menu. Your help is much appreciated. 

Hello community,since a few weeks I noticed that sticky notes contain little dots. I assume they shall be “dirt spots” to create a more realistic look of sticky notes? Just like the differences in the drop shadows?Anyhow, these spots are only visible in Firefox. Using Chrome or Edge do not show any spots. All tested on Windows 10.I find those dots confusing, I always think that my monitor is dirty. Can I turn this feature off? How?Firefox:Chrome: 

Hi :) I'm writing from our team, who recently began using your app.We're impressed with its intuitiveness and overall design - thanks for that!However, we've encountered a bit of a snag. It's related to the view mode settings, particularly zooming in and navigating through our projects.Is there an option to quickly return to a certain zoom level and a specific section of the project with just one or two clicks? Here's the situation: Our projects often contain over 50 elements. We start our presentations in the top left corner with a zoom of 85%. As the presentation progresses, we navigate to different areas and adjust the zoom level, sometimes above or below 85%.There are moments when we need to swiftly move to a particular project section at a predetermined zoom level. This becomes challenging during live online presentations, as manually adjusting the view with multiple clicks is time-consuming.Is there a feature that allows us to jump to a designated part of the project with a set z

Hi! I use a board together with my student. I don’t experience any problems, but she gets knocked out of the board every few minutes. I see her as ‘absent’ and then she sees a blank screen as if everything is reloading. How can we fix that? 

I am new to Looker and trying to create my first alert. The requirement is simple when a status field (calculated field) is greater than 1 looker should send an email. Though a couple of records value is more than 1 still not sending an alert. I didn’t schedule a delivery, just created an alert.

The following happens when I double-click to edit text in Miro while using a Mac device. But when I edit the same thing on Windows device, it’s normal and I don’t get this terrible font disappearing experience  This happens in any object that can be edited by text: text boxes, shapes, stick notes It’s such a terrible experience that I purposely don’t use Miro on my Mac, even tho I love using my Mac vs my Windows computer. Why is it so bad on Mac? Is there any setting in my Mac OS that can fix this? Is there a setting in Miro that I missed when I looked that can fix this?  Please help! Haha

the keyboard shortcuts should all be on either the right or left side of the keyboard as opposed to being name related (P for pen, T for text, etc.). this makes it very hard to operate one-handed. if my right hand is on the mouse, my left hand is on the left side of my keyboard. i don’t want to make my right hand leave the mouse nor drag my left hand to the right side of the keyboard.at the least, this shoudl be an option to choose from.

Is anyone else experiencing problems with the mouse support on iPad?I am mainly referring to the zoom function that should work with the mouse wheel. On my iPad Pro 12.9” 3rd generation and a Logitech MX Anywhere 2 I am not able to make it work.Any suggestion on how to fix it or anyone with the same issue?