We are using the live embed feature , when the unregistered board is loaded , the toolbar disappears automatically but the toolbar shortcuts all work (like p (PEN) etc).
Not sure why the toolbar suddenly disappeared . Looking for help regarding this.
What I have already tried and failed :
- Reset the cache
- Using different browser
- Using incognito mode
What i have made sure :
- The user the owner of the board (accessToken)
- The board has not gone into view only mode
- The user is able to write on the board using the toolbar shortcuts
Board URL : http://miro.com/app/live-embed/uXjVMU21pXM=/?boardAccessToken=AQ8vtfd6NXt8kfwmT4b33OkxGs8149JH&autoplay=true
Additional info :
If the were to select a registered board by selecting the board by logging in, the toolbar is visible . This is issue only happens with unregistered boards as of now. This is happening in whereby as well.
From our webApp
Screenshot from whereby