Elements disappear

  • 13 April 2023
  • 1 reply
  • 35 views

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Dear MIRO, 
Lately we have experience that the content in our boards disappear. We import many images (PNG / JPG) to our boards, move them around, group and lock them.

Very often now in a board we are working in the elements disappear. For example we move an element from one place to the other, and it ends up in the back. Same happens with post it notes. They are visible, then we move the post it to aonther area, and it is gone.

Most times we can find it in the back. Sometimes an element that is clicked on utomatically jump to front. If we refresh the board, things appear again. But one move of an item and same things happens.

It seems like a bug, but a very challengeing one. Can you help?

 


1 reply

Userlevel 7
Badge +6

@Ole Qvist-Sørensen -

With the exception of Frames, Miro objects do work in layers so if you place an object which was created more recently on top of another which was created at a later date/time, the first object will hide the second one from view until you use the Bring to Front/Send to Back options.

If this doesn’t explain the behavior you are experiencing I would suggest posting a Loom video of as simple a test case as possible which shows the issue.

Ciao!

Kiron

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