Mind Map Scramble Problem


Hi, the mind map I created is scrambled. Each title went somewhere else. Some of them were even far away from the main title. When I tried to move it again, it was deleted. This problem happened to me once. But it happened at the worst possible time. Has this happened to you? What should I do to make sure it doesn't happen again?


6 replies

Userlevel 7
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@Yusuf Erdem - Does disabling Auto mode help?

 

Can you share a screenshot of what you are seeing?

I have never tried it, I may use it that way from now on, unfortunately I don't have a screen shot. But it was almost irrecoverably mixed

Userlevel 7
Badge +12

@Yusuf Erdem - This is reminding me of another post from a few months ago.

Did it look something like this?

 

Yes, it was like that. But because the tree had so many branches, they all went somewhere else.

@Yusuf Erdem - This is reminding me of another post from a few months ago.

Did it look something like this?

 

 

Userlevel 7
Badge +12

I asked the other poster if there were any other updates from the Miro support team. I will update this post if I hear back from them.

If you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

Thank you Robert, have a good day

I asked the other poster if there were any other updates from the Miro support team. I will update this post if I hear back from them.

If you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

 

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