Questions & Ideas

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6679 Topics

Mach Admin
Mach Admin
posted in Ask the community

Board Owner VS Admin Rights VS Collaborator

Hi, I have admin rights for our Miro Boards but I am not able to see this screen when I go to the share screen. Do you have to be the owner of the board or a collaborator to be able to see this and to see the advance settings. Thank you in advance, Sharon     

7
Mach Admin
2 years ago
J
Jane SullivanNew Here
asked in Ask the community

Saving boards

Hi I’m trying to export a board as a pdf or an image.  Mira says it  is exported - but I can’t for the life of me find where it is stored on my laptop.  I’ve looked everywhere including having checked the download folder several times. Any suggestions would be helpful.

1
Robert Johnson
2 years ago
Floor Verschure
Floor VerschureContributor
posted in Ask the community

Сonfetti / celebration ?

Is it correct that there is no celebration /  confetti tool in Miro yet?It would be really helpful to have such a feature. In workshops its always nice to celebrate the end of a section in a workshop. 

8
mlanders
2 years ago
Erwin Duisdeiker
Erwin DuisdeikerBeginner
asked in Ask the community

Password reset email

Hi Communinity, Does anyone know how long it takes to receive an email from Miro incase you perform a password reset? I would expect that would be more or less instant. But I have a member that didn’t receive any email after 30 min and still hasn’t.  

2
Erwin Duisdeiker
2 years ago
J
Jan WegnerBeginner
posted in Ask the community

Expand pdf pages - change in rights?

Hey all, I just mentioned that I can not expand or flip pages in an pdf file on the board. This is strange as I am the owner of the board and using the consultant plan. Even stranger, that it worked before.I found out that only the person copying the file on the board is able to extract the pages. A doubled file does lose this ability. Is this a course of changes in rights? Can I change this? Greetings from germanyJan

5
J
2 years ago
P
Paul BenzBeginner
asked in Ask the community

Double Input Bug

Hey guys!Great to be here 😊 But I got a problem with my App: When I want to write "hello" something like: hhehelhellhello comes out 😂 Guess there is either a bug or a bad setting on my new phone. thanks for any help!Paul

3
P
2 years ago
V
Veroo StamatoNew Here
asked in Ask the community

Error edit files in Mobile app

I been using the mobile version bc es more easy and confortable to use from my phone at anytime and everything been normal until today. I uploded a jpg file in my board but i couldn't edit it, like size or move it.  I tried in others boards and it doesn't works...  i know i should use a computer o whatever but i really need to use it from my phone, so if anyone have an idea of how to fix it...    I also restarted my phone and the app, cleared the cache and nothing changes :( Edit: there's no new updates in playstore or something

3
Robert Johnson
2 years ago
A
Ana Mitic-RadulovicNew Here
asked in Ask the community

Why is my board is locked and how to fix it?

We are on a free plan, we have only two boards, and one of them, which we need for a public workshop tomorrow - is locked! We have never upgraded our plan. We have had 30 team members on this board, but we expect more of them. Does anyone know what is the problem and how to fix it?

3
Robert Johnson
2 years ago
G
Gerhard du PlooyBeginner
posted in Ask the community

Apple Scribble

Will I be able to use Apple Scribble (in iPadOS 14) instead of the electronic keyboard in Miro, especially to create sticky notes?

11
M
2 years ago
Mach Admin
Mach Admin
posted in Ask the community

Board Access Visibility

Is there a way as an Admin to see what boards each active member can see and has access to? 

2
Mach Admin
2 years ago
B
BarrettNew Here
asked in Ask the community

Wordle type word clouds?

Trying out Miro features and comparing to other options. For some of my work, it is useful to be able to generate Wordle type ‘word clouds’. Is anybody doing this with Miro? I understand that is possible within Stormcloud, for example. Grateful for any wisdom and advice from this community.

2
G
2 years ago
R
Roberto FriedBeginner
asked in Ask the community

Can't lock objects

Hi, when I try to group these 3 objetcs I can’t. I mean, I can group a sticky note with a connection line (arrow) but when I try to goup with a part of the mind map, the group does not work.I did a whole mind map so I use an arrow whith a sticky note to put “a focus” or “pending” or whatever I need to write in each sticky note on that part of the mind map. So when I add more ideas (lines) to the mand map, the objetive is that the arrow and sticky note move with the mind map line. I cannot group these 3 objects so every time a add more ideas, all the arrows and sticky notes don’t move (are a lot) so I forget with part of thye mind map has the arrow+sticky note.Please help, thank you so much.Roberto

5
Kate Ivanova
Mironeer
2 years ago
E
EbethNew Here
asked in Ask the community

I can move more than 1 object at the same time (post-its etc)

CORRECTION; I CAN`T move more than 1 object at the same time (post-its etc)When I am logged in to Miro I can no longer mark more than 1 objekt in order to move for example more then 1 post it at the same time. It worked before when I used my laptop mouse tracker, but not since I installed my new mouse.No matter how I try to choose the “pointer” i still  get only “the hand” that is just moving the bord around and not any objects. It´s very disturbing. Thank you for any recommendations of how to solve this issue. Best regardsElisabeth 

2
E
2 years ago
F
FreyaNew Here
asked in Ask the community

No access as owner

I created a mindmap in Miro. When I wanted to share it, I tried changing the setting in a way that the other people could only comment on it, not change it. However, not it says I myself have only commenting rights and now I cannot edit my own board. I can’t find an option to change it back and am looking for help. 

1
Robert Johnson
2 years ago
M
Morgan WallNew Here
posted in Developer platform and APIs

Card Due Dates pulling wrong

Has anyone else experienced an issue where the due date on your card does not match the “date” field when pulled from Miro?  This is happening in about 50% of the cards I am pulling and for all of them the incorrect date is one day ahead of the correct assigned date.  eg. if the due date is “Nov. 12” the output json from a Python Requests API pull will say “Nov. 13”.   I have not noticed any correlation with when the cards were created or modified.  

1
Daniela Gavidia
Mironeer
2 years ago
mlanders
mlandersExperienced Community Member
asked in Ask the community

Different emojis - What is the real one?

As I openend my miro board on my tablet i noticed that on my tablet the emojis are looking much mor better than on my PC. That brought me to the question: What icon does any other user sees when I place an emoji on my board and why are they shown differently:This is shown in my tablet:  This is from my PC:  Got a Radeon RX550 Graphic Card with 4 GB Ram. I cannot imagine that this card shows less details than my Samsung Tab S3  Totally confused.Michael

1
Marina
Mironeer
2 years ago
S
Simone von GraffenriedBeginner
asked in Ask the community

Saving to Google-Drive with FREE Version

Wish to save my miro board to google-drive, though google drive is not showing on my export button as an option. Is it not available with the free version?

4
S
2 years ago
F
FABIAN AMAYANew Here
posted in Ask the community

Toolbar disappears and everything gets all glitchy on iPad

Hi, everybody.I have been having big troubles working on miro with my IpadPro since the latest ipad os actualizations.The toolbar simply disappears after trying to select a command. Sometimes it appears once more after a time, often not al all. I must close the application and try again, but the problem persists.And often the application freezes...Does anybody have similar troubles?

7
Marina
Mironeer
2 years ago
M
Mike ReekieBeginner
posted in Ask the community

Does miro support the idea of an icon with attached text? (without manual grouping)

Bottom line. If icons or pictures could come with a built in text box below them that can be blank or filled in I’d be an extremely happy camper.  Is there a feature I’m missing? If not can I get this in as a feature request?--------------------------------I’m working hard to get adoption within our organization for using miro for problem solving through discussion mapping.  The folks are generally tech savvy but not sure that they are going to like learning something new.  This technique involves using simple icons like question mark, light bulb, minus, plus and “i”.  I’ve used many other graphical planning tools. The best one’s I’ve got attach a text box to whatever icon you’ve got. As I work with the group on the questions the whole process is constantly interrupted by having to for example grab a post it note, select or cut/paste a question mark, then group the question mark with your post-it, and only then being able to write your text.  In the last session I was working with a gr

3
M
2 years ago
George Sofroniou
George SofroniouContributor
posted in Ask the community

File Type and Size Restriction

Hi all,I am a personal and enterprise account user of Miro  and for both use cases, Miro has revolutionised my workflow!As per my Enterprise account, whilst we go through internal processes to get Miro onboarded there was a question in regards to File Uploads to a Miro board and whether restrictions can be placed on the file type or the size of the file uploaded (*)? This functionality is something that we see available to us with other collaboration tools.Is anyone aware if this is possible?Many thanks,George(*) Note: I am aware as per Miro’s Supported File Formats page on the supported file formats and that there is a max file upload of 30MB.

2
George Sofroniou
2 years ago
D
Daria PoliakovaNew Here
asked in Ask the community

How long does a board link remain available?

Is it true that the access to the board by link will last for three years?Can you define for how long the board will remain available for the guest by board link?  

2
D
2 years ago
T
thatsmrnice4uNew Here
posted in Ask the community

Top right toolbar is gone?

Hi everyone! I'm a paid member but still pretty new to Miro.I noticed that the top right toolbar (with the settings) has somehow disappeared from my board after I saved, shared and reopened it. The only thing left is the search button.Is there a way to bring it back? Thanks,Lieven

3
Robert Johnson
2 years ago
chrissmith
chrissmithBeginner
asked in Ask the community

Storage limits?

Is there any limit to the amount of storage a given project, team, account can use on your servers?  We’ve been testing backups/restores and I see many of our boards are 250MB+ and some are as big as 1GB when downloaded as backup files.  That makes me wonder if we will eventually run into some kind of storage limit. 

1
Marina
Mironeer
2 years ago
C
Chris HiscocksNew Here
asked in Ask the community

Can I share the blank canvas so that the students can sign up and edit their own copy of the canvas?

Hi folksI am taking a session soon with some students where they will be learning about the Business Model Canvas. I have edited a Miro board to make a good ‘blank’ canvas with some tips in each box to fill in and eventually present back the following week.Can I share the blank canvas so that the students can sign up and edit their own copy of the canvas as opposed to all working on the same canvas together? Now that I’m a registered user I’m not sure of the workflow they’d need to follow to enable this…ThanksChris

2
C
2 years ago
N
Nils MoellerBeginner
posted in Ask the community

Can't group items to a mind map node

Hi there.Group icon and the shortcut cmd + g for grouping objects are not available in the mind map board I created. I am using Safari 14.0. My colleague is working on the same board and she can group icons and text fields. Has anyone an idea how to make the group function available? Please let me know.  

5
Marina
Mironeer
2 years ago
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