Questions & Ideas

HelloI have deleted a user and he is not more part of team but some how he created one miro board and now our other one board ( out of three) is view only mode and we cannot edit it? Even though Now i Deleted the user i still see that board and creating problem to us.Please help

HiI upload 10s of images per hour to Miro, some I can drag and drop or ctlr+v paste inbut how about a hotkey for the upload button please?whilst we are at it, could do with hotkeys for align tools, everything really, I spend half of each working day in Miro and need power user hotkeys please thanksTom

Hi there,various aspects like ‘what does text size 14 mean on the board?’ are dependent on the zoom level of the board when you placed a new shape containing the text. If you did oversight that you changed the zoom level before placing the next shape you end up with e.g. two shapes that both have text size 14 but the text is of different size. Since bold and non-bold is also affected by this it can be quite annoying.Is there a recommended way or even an undocumented trick that a missed to harmonize that later on - to align scale and resolution of each shape?Any hint is very much appreciated.

Hi community! As the title says, I have created many custom templates for my organization but it seems that I am the onliest person who can edit them no matter my team mates roles.I would like to know if I am doing something wrong or it’s the expected behaviour right now. If that’s the case, how do you handle it? Do you have a shared company account from templates creating, editing…? Greetings,Nacho.

Currently when you present a miro board (strategy / infrastructure / campaign visuals) you usually have to move around quite a bit the complexer it gets. Maybe even open multiple tabs for different miro boards - there is a “presentation mode” for jumping from frame to frame which gives you some leverage but overall it is static.  Anchor links would let presenters reach a new level of focus by jumping immediately to the frame they want to emphasize on. There are quite a few other benefits to this small feature addition which I think is worth the work.Please add anchor links to miro current hyperlinks! This would be amazing

Good morning everyoneI am developing v2 version of Kobi application which uses both web-idk and REST API. Many times in an unpredictable way the click that opens the app panel, in the left vertical bar, does not work. The console reports this error.4vendorSentry~applica.core~auth.8b07d16f64431856.js:1 Error: Cannot update the app, because the corresponding client ID 3458764528362411636 wasn't found.    at e.destroyIframeController (cmn~BoardSdk.380163e792da4247.js:1:285600)    at l (cmn~BoardSdk.380163e792da4247.js:1:245504)    at a.execute (VM12:70:174269)    at s.dispatch (VM12:70:176429)    at e.destroyPrevScope (cmn~BoardUI.desktop~BoardUI.mobile~BoardUI.webview.c82f802eef76553b.js:1:538073)    at e.compileContent (cmn~BoardUI.desktop~BoardUI.mobile~BoardUI.webview.c82f802eef76553b.js:1:537236)    at e.setScope (cmn~BoardUI.desktop~BoardUI.mobile~BoardUI.webview.c82f802eef76553b.js:1:535958)    at controller (cmn~BoardUI.desktop~BoardUI.mobile~BoardUI.webview.c82f802eef76553b.js:1:

I hadn’t created an account yet but I was using a board and then it got locked, and it presented to me a button that said : Sign up for free to unlock it.So I clicked on it, and created a free account and it didn’t unlock it. I refreshed the page and it didn’t work, and when I looked at my boards the locked one wasn’t there, so I don’t know what to do.

Hello!The company has two boards, one is free and the other is paid.I need to remove the free one and leave only the paid one.But the problem is that the admin of the free board is not me, but a former colleague who no longer works with us.Tell me what can I do in this case?

Hi Team,I have subscribed started plan in Miro and integrated the Miro in my website, I can able to see the dev team boards but not able to see the normal boards, I am getting the below error. I am suspecting this issue could because of I configured the client id of dev team, couldn’t able to create/see the client id for normal team board. My objective is integrate the normal team board, not the dev team board. What should I do?

Hi all.I am using the basic mind map template and while some nodes retain the ability to add branches when i hover over them, others do not? How can I resolve this please

Is there any way to navigate to the specific frame in presentation mode only with keyboard inputs?Instead of going back and forth one by one, I’d like to jump to specific frame without clicking frames list in the interface. Simple shortcut to navigate to the number/name of frame would be ideal.Thanks for the support!Kaz

I have made a very simple flow chart and would like to paste it into a word document. How do I do this?

Is there any trick to get column name (kanban) splitted into several rows?Like:My long title [some special characters] is too longgivesMy long titleis too long 

I am not able to add more than 50 rows or columns in Gantt chart template. Can someone help me with that? 

Hi Miro family, I am interested in getting better at template design. I really want to make things that look good while at the same time meeting the client’s expectations. I am most eager to design for workshop ideation as well as project management. I’ve gone through the resources but there’s a lot and I am hoping someone can help me focus on a few things that I should target. Would really appreciate any advice. Thanks! 

Hello, I keep getting “Sorry, your payment transaction has failed” response when trying to upgrade from a free account to business for my team. All info was entered correctly. Can someone please assist?thanks.

I imported a template board from Miroverse, but it seems it has overwritten my existing board!Even if I delete the elements, my previous stuff seem to be gone! And I cant revert back! (why is it so?) *SOLVED* : I went to SETTINGS ->VERSIONS and could revert back that way! Phew! =)Strange that the regular BACK button didnt work though!

I’m trying to get the details (custom fields) of a Jira card but I can’t manage to get any of the custom fields. Jira card:I tried with the API and JS and both methods are getting the basic information but not the custom fields.With API: https://api.miro.com/v2/boards/xxxxxxx/cards/345yyyyyyy { "id": "yyyyyy", "type": "card", "links": { "self": "https://api.miro.com/v2/boards/xxxxx/cards/yyyyyy" }, "parent": { "links": { "self": "https://api.miro.com/v2/boards/xxxxx/items/zzzzzz" }, "id": "zzzzzz" }, "createdAt": "2022-12-19T13:42:19Z", "createdBy": { "id": "uuuuuuuuuuu", "type": "user" }, "data": { "description": "This is the descriptio", "title": "Test Jira Incident" }, "geometry": { "width": 342.323283997474, "height": 158 }, "modifiedAt": "2022-12-19T14:56:44Z", "modifiedBy": { "id": "uuuuuuuuuuuuuuu", "type": "user" }, "position": { "x": 185.64376445455173, "y": 366.9530191265535, "origin": "center", "relativeTo

Hi there!I have faced with a setting problem. How do you allow the file downloading for those who obtain status “guest”?Would appreciate your help,Kate

I’m looking at a refurbish iMac  2013 with extra ram and HD - and I intend to record Zoom meetings using Miro.   Is there any reason to think that Miro will still work in next 5 years with OS that cant update?Who & What would i need to ask about this? thanks

Hello!Is it possible to assign an event to any button on the keyboard in Miro? I am trying to use the following code:alert("1");document.addEventListener('keydown', funсKey);function funсKey() { alert("2");}The first alert displays "1", but the second one does not work when you press the button on the keyboard. I tried to do this by replacing "keydown" with "click", but it didn't work either.

HiI’m not able to upload an old .rtb board that I have backuped few months ago. The file is 200 Mb isch. Looks like the desktop app doesn’t load it and the webapp indicates file is too big. Okay but how I might recover my file ? Any other solution ? I’m would like to change the email for my consultant plan to put a professional one but it doenst’ work as well. It indicates me to create a new account. btw there is NO direct email to contact support anywhere in the customer support page it is absolutely hidden…any idea ? 

Is it possible to capture properties of a Jira Card on a Miro board? I am wondering if the Jira card extends a Card Widget which means Jira Cards can be called via the SDK’s read method?

Hi, I’m trying to create a Kanban item but no success. Is it possible in current API version? I’m trying to send my payload to `https://api.miro.com/v2/boards/:board-id/kanbans` but no success.

I have been working on a decision tree and suddenly I cant make more options/decisions at the outer end of the branches, only at the first ones.