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Questions & Ideas

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8690 Topics
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Daniel MillestNew Here
asked in Ask The Community
Drawings convert to smart shapes after a delay when you don’t want them to

I have been using Miro to annotate and I’ve noticed that some of my handwritten text converses to an auto shape after a delay and seemingly can’t be undone. The smart object setting wasn’t selected when writing and only happens after a delay and I can’t work out what is triggering the conversion or how to undo it.  I’m using an iPad Pro with Apple Pencil. See image below fore example. Some of the characters are converted to smart shapes and others not.  Thanks in advance!  Dan  

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2 years ago
Minton
MintonNew Here
posted in Ask The Community
iPad Pro 12.9 crashes on IOS 14.4

I can’t use Miro on my iPad Pro 12.9 at all. It crashes quickly on a modest-sized board — not a lot on it. I read elsewhere that this issue, related to iPad memory constraints apparently, would be addressed “in this quarter.” I draw with my Apple Pencil in Miro, so if I cannot use it on my iPad, I need to abandon Miro. Thanks!

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Minton
2 years ago
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SentinelBeginner
posted in Ask The Community
Need a Pop-Out tool that when you click a point or icon it will Pop-Out where you can add long descriptions and/or photos.

Hi guys, so I’m using Miro to create a fictional fantasy map and for the last couple days I’ve been saying how much a Pop-Out tool would be so helpful. Like, you can set up a point of interest, click it and there you can fill out titles, descriptions and photos. Just whatever you want to put into this Pop-Out box. The comment feature is almost like that, except it’s use is more limited and doesn’t allow things like photos. Also it feels more temporary as you can ‘resolve’ it and it will disappear. I feel like a feature like this could be incredibly helpful in many different types of projects and I’d love to see something like this in Miro. It would be game-changing.

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2 years ago
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Cynthia LauNew Here
asked in Ask The Community
Zooming in to 1%

I have been using Miro for about a week and so far eveything has been great.But today the boards keep zooming in to 1% no matter what I do. I noticed that if I choose a frame and if I try to work on it, the movement of the mouse on the Miro trigger an automatic zooming into 1%. It goes to even below 1%.It is happening on all the boards that I own.I am unable to do anything now on my project. Can you help? The zooming issue 

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2 years ago
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JohanGNew Here
posted in Ask The Community
Lost board

HiI was using miro to do some work for my thesis. When I tried to access it yesterday it said that the board had been deleted and to contact the board owner and ask to restore it. I belived that i was the board owner and is now very confused and stressed. There seems to be no way of knowing who the boardowner was once the board is gone so I do not have anyone to contact. I have sent a request to Miro Support i hopes for help. Is waiting for their response the only thing I can do?/Johan

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2 years ago
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Mira SacherNew Here
asked in Ask The Community
how do I use dates ?

I’m new to Miro and I don’t understand what’s the function of setting a ‘date’ is, when there’s no possibility to get a reminder or an overview with all the dates. or does one of these functions exist already?Thank you!

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2 years ago
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Markus EdenhauserBeginner
asked in Developer platform and APIs
SDK: get current zoom and position

Hello, I would like to place a shape on the center of the current screen. So I slide a bit to the right click on my plugin and it creates it in the center of the scroll position. With miro.board.viewport.get() I seem to get the whole viewport with all screens, etc and it would position it wrong, even if I try to calculate it like that:  const viewport = await miro.board.viewport.get(); const zoom = await miro.board.viewport.getScale(); const vw = Math.max(document.documentElement.clientWidth || 0, window.innerWidth || 0) const vh = Math.max(document.documentElement.clientHeight || 0, window.innerHeight || 0) calculated.centeredX = (vw * zoom) / 2 + viewport.x; calculated.centeredY = (vh * zoom) / 2 + viewport.y; console.log(calculated, viewport)My assumption is that viewport.x is the left position and viewport.y the top positon to of my current visible browser window. Then I read my browsers window height and width, half it to get the center and multiply it with th

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3 years ago
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giovana peruchiBeginner
asked in Ask The Community
Note section is not accepting to paste text

Hii guys! Since yesterday, the note section is not accepting to paste text.I use a windows computer and a desktop app, but it’s not working in the miro web either.Is it happening to anyone else? Or someone knows how to solve it?

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3 years ago
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rafasaloBeginner
posted in Developer platform and APIs
Problem with Audit Log API. Bug?

Hello,I'm using your REST API Audit Log Endpoint to get what's the Role of each user in each board.I have an user: raaf@xxxx.com that is a Free Restricted Member and it is returning this object:{            "type": "event",            "details": {                "role": "EDITOR"            },            "createdBy": {                "type": "user",                "id": 307XXX7360065256XXX,                "name": “raaf”,                "email": “raaf@xxxx.com”            },            "object": {                "id": "307XXX736776477XXX,                "name": “Bola”            },            "context": {                "ip": "172.XX.324.73",                "team": {                    "type": "team",                    "name": "Enterprise - Plan”,                    "id": "307445XXX3657872XXX”                },                "organization": {                    "type": "organization",                    "name": “Bola”,                    "id": "307XXX363XXX872XXX"                }     

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3 years ago
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Jared SmartNew Here
asked in Ask The Community
Export Users from a team - CSV/JSON/etc

Is there a way to export a list of users in a single Miro team to a CSV or similar format? Or a potential workaround? 

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3 years ago
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SeekBluePathNew Here
posted in Ask The Community
Are the frame functions not working?

Hi All.  I can’t seem to create a frame in the location I want anymore.  I have to drag and drop.  I can’t create custom frame dimensions anymore, I have to modify some default frame that appears now.  I can’t create a frame with the frame grid feature off anymore, and I can’t turn the grid feature off either.  Is it still just me?

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3 years ago
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philip bothaBeginner
asked in Ask The Community
cannot unlock, move or delete selected elements

I copy pasted elements into a new board to re-use certain templates. What I found is a whole batch of elements, stickies shapes etc. can be selected but that's it, I cannot move them delete them or unlock them. I can still write in the stickie though

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3 years ago
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Sebastian KellyNew Here
posted in Ask The Community
Rotate images and PDFs

Sigh - please delete this topic. 

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3 years ago
Laflys
LaflysContributor
posted in Developer platform and APIs
Frame lose metadata on reloading

Hello,For a few weeks now, the Frames have not stored metadata when the board is reloaded. Is an update planned at this level, as we have several plugins that use this functionality?Thank you!

1997
Laflys
3 years ago
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DSalasBeginner
asked in Ask The Community
Connecting Objects with sticky notes

I am conducting a workshop and want to be able to move sticky notes into the shape (a square), then move the shape and the sticky notes that are in the shape to another place.  When I try to do it, the shape moves, but all the sticky notes and text stay behind. Can’ I “lock” them in place so they become one object that I can move? Or should I be using a frame? 

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3 years ago
Ciara Jones
Ciara JonesNew Here
asked in Ask The Community
Is it possible to carry working Excel Formulas into Miro?

Hi, is it possible to carry a working spreadsheet into Miro where the formulas carry as you add additional rows, i.e. you retain the formulas and can use as a working spreadsheet?orIs it possible to create a link to a working spreadsheet?  Would that be a better solution?Thanks, Ciara

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Ciara Jones
3 years ago
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STVinMotionBeginner
asked in Ask The Community
Emojis in table turned Black & White

I was using emojis in different colors to mark and better understand a table. I somehow made the emojis turn b&w and now it’s kinda useless and annoying. Does anybody know how to bring my colors back? Thanks!

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3 years ago
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LukeGNew Here
posted in Ask The Community
*Invisible/Non-Existent* cards randomly appearing

Hoping someone can help me with this - I keep getting random  invisible cards appearing on my Kanban board. I’m not adding any cards, they just appear when I refresh my Chrome browser. If you look at the attached screenshot the column says there are 11 cards ,but there’s actually only 9 cards. And I can’t delete the invisible cards underneath the cards I’ve actually created.  

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3 years ago
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Mirco FerraraBeginner
posted in Developer platform and APIs
Can I make a Miro template, embed it in a website, let people edit the board and save it locally, without changing the original template?

I am making a Learning Management System, E-learning platform. I need to embed a Miro board with some exercises for my users. I need to give them the possibility of editing the board and possibly save it on their computers. At the same time, I need the original Miro board to remain untouched for the other users that will access it. Is it possible?

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3 years ago
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AndreaKrejciNew Here
posted in Ask The Community
As a team member I cannot try Miro when the team I am in is in free mode?

We are testing Miro. My colleague invited me in her free Miro, she has three boards there already. I cannot test Miro by myself in my own team?Thank you

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3 years ago
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skepperjNew Here
asked in Ask The Community
Windows app drawing latency

Hi All,I’ve been using Miro for a while on my Mac / iPad combination and have had zero issues with it.My original setup was use the Mac laptop viewing a Miro board and share that into a meeting, whilst using my iPad to actually do the drawing (I couldn’t draw directly onto my mac screen). Performance on the iPad was perfect, albeit with the occasional network dropout.I’ve recently migrated to a windows machine and have connected a touchscreen monitor so I can draw directly on the screen (rather than using the iPad as a secondary device). I’ve noticed that using the Miro app on windows adds a fair amount of latency for me (viewers have the same experience as previously as this is still being shared via a meeting which adds it’s own latency).Issue: When drawing via the Miro app (downloaded directly from Miro.com, not via MS Shop) I experience drawing latency of about 500ms. This makes it difficult to draw accurately and if I’m writing, means a lot of the letters become malformed.I tested

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3 years ago
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FrenchSoEasyContributor
asked in Ask The Community
Editable boards for teachers

Hi, I’m a bit lost with plans and it’s limitations.I share content (teaching ads for classes) on Miro boards. Each teacher can download an editable board (I guess custum template will solve this problem), can edit it, put more documents, links, notes, make video chats, download PDFs from fames. What king of pla do I need and what plan the teacher needs?Thanks 

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3 years ago
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Pratik SutharBeginner
asked in Developer platform and APIs
How to perform onclick event on card using WEB or REST API?

We need it!

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3 years ago
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Gustav KjellbergNew Here
asked in Ask The Community
Previously locked items reverts to being locked

Hi,I have an issue where items in frames becomes locked without any action being taken. This issues related to this previously register question. DescriptionI have multiple frames on my board, in which I have various items such as shapes, sticky notes and tables. These items have been locked by me but later unlocked such that collaborators can edit the content. However, after just a few minutes the items revert back to being locked. This has very negative consequences as it limits the collaboration possibilities. Furthermore, there is no event registered in the board history of any of the actions (active choice of unlocking/non-active choice of locking). I am using the web app with Safari - Version 14.1.2.

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3 years ago
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YheizziNew Here
posted in Ask The Community
Same user in different teams - How does the license work?

At the moment we only have one Team, I would like to have a few different teams, but can I add the same users in different teams without having to pay for an extra license for the same user?I tried to open a new team, and tried to add someone who was part of the existing team we have, but is asking if I want full license or not for this person who already has a license. I hope this makes sense and someone can help. 

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3 years ago
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