Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,865 Topics
  • 20,323 Replies

5865 Topics

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Phillip GambleNew Here
posted in Ask the community

Missing Formatting Bar

Working away quite happily and then the formatting toolbar doesn’t show up , I can’t set Bold Type, or Change the Font of Font Size, It came back this morning for a few minutes, then after a short break, I came back to carry on editing and ! No Show!, I’m not talking about the Sidebar, the popup bar!I’m a fully licensed user, with Owner rights to the Miro Page, but still no joy?Any ideas?

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10 days ago
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Daniel BroerenNew Here
posted in Ask the community

Linking a Kanban to a Timeline template

Hi all,I am looking for some guidance on how to link a Kanban chart to a Timeline template. If i create a Kanban like the example below, is there a way that the cards/tasks can be automatically linked and arranged on a timeline according to the ‘delivery dates’ that have been set. Thanks very much for your helpDaniel 

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11 days ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask the community

[KNOWN BUG] Timer app persistently flagged as "new"

Ever since reinstalling the Timer app a few months ago, it continues to show as “new”, i.e., the blue dot, every time I open a board – or when I click on the Present action button arrow: Here it is in action: I opened a support ticket and will continue to report back here as I learn more and until the issue is resolved. Response from Miro support as of 12-Sep-2023:Our team has investigated the UX inconsistency and potentially plans to resolve the issue in a future UX update that is scheduled for the future. An immediate fix will not be provided as the change implemented would have ramifications that could take an extended period of time.Leaving this post marked as [KNOWN BUG] until the issue is fixed.

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Robert Johnson
11 days ago
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KLCNew Here
posted in Ask the community

Free hand write to text format

I thought I saw in the initial video promoting Miro that you can free hand write letters/words  on the screen of a tablet (for example), and Miro will automatically change them into proper typed letters.  Is this a feature of Miro and if so, how do you activate it? Thanks for any help you can provide! 

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11 days ago
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Donika Pavlova-BjørnstenNew Here
posted in Ask the community

Receiving Internal Error when converting to Jira issue from specific Miro board

I am getting Internal Error popup when converting to Jira issue on a board that used to work before. Also not able to pull cards out either. The issue is only showing in this miro board at this time.Even though there is an internal error the issue is still being created in Jira, but not transformed into a Jira card and not linked.We have several people using the integration and are entering our Q planning period and is crucial that it works. What could the problem be? Duplicating the board allows me to use the Jira cards as it should, but not in the specific board. Is there some limit to how many Jira cards we can create per board? Any settings that I may need to change? 

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11 days ago
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Saad Ali JanBeginner
posted in Ask the community

Miro IconFinder does not show icons

Miro IconFinder does not show icons in the view tab unless we drag it and bring to the frame. A lot of people are experiencing that in our organization  

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11 days ago
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lola pobletNew Here
posted in Ask the community

PDF high quality not working

I’ve been trying to export in high quality pdf and a pop-up appears saying “sorry, something went wrong while generating the PDF document”. 

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11 days ago
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Kai TakkisNew Here
posted in Ask the community

Free version/Starter version

Is it possible to upgrade Miro to the Starter version for only some of the team members, while the other team members could still continue using the Free version with reduced functionalities? Or do I have to buy the Starter seat to all of the team members?

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Kiron Bondale
12 days ago
Daniel Wirtz
Daniel WirtzMiro Hero
posted in Ask the community

Duplicate board with the click of a button

Hey! Is it possible start a duplication process for a board / template, through the click on a button? We are giving training, where participants get access to a set of premade templates in Miro. I would love to list those templates on the course dashboard and give participants the opportunity to quickly duplicate the board to their accounts. Is this possible by setting some parameters in the URL?

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12 days ago
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Uladzimir LiashchynskiBeginner
posted in Ask the community

Restore deleted team

Is there any way to restore deleted team or board this team belong?Did a cleanup and delete deprecated teams from my account but important board I'm looking for  was assigned with old team. A bit shocked now. As an improvement why not to place boards name on the popup with warning(not only numbers of boards to be deleted. 

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12 days ago
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Andreas EhlertNew Here
posted in Ask the community

Export to PDF - Best Quality - Does not work

Hello everyone, I want to export a Board to a PDF, but it does not let me. As soon as I click on “Export PDF” - “Best Quality” it loads shortly, but nothing happens. If I choose “Small file size” - it works, but the quality is to bad to be used. I tried a different board - It does not let me. Which is odd, because I did export the board before with best Quality and it worked like a charm. Can you help me here? Cheers, Andi   

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Kiron Bondale
12 days ago
Vlada
Mironeer
VladaMironeer
posted in Ask the community

How to place a video on a Miro board

Hey there!Looking for a way to place a video on a Miro board? You can upload the video to a video-sharing platform (YouTube, Vimeo, etc.) and simply paste the video link on a board using the shortcuts Ctrl/Cmd+C/Ctrl/Cmd+V. The media will be displayed right on the board!  Please keep in mind that the visual preview is only shown if the source service settings allow it: private videos are not displayed on Miro boards but you can go to the video source.

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12 days ago
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Luke MoorheadBeginner
asked in Ask the community

Resize multiple images to be the same size?

Our company use Miro for Fashion Design and create a lot of boards that use JPG or PNG for visuals rather than Miros shapes/stickies.Once we drag and drop into Miro images are all different sizes, which have to be manually resized. We use A LOT of images 500+ so this is very time consuming! p.s love miro

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Marcel Friebel
12 days ago
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Irina TsygankovaNew Here
posted in Ask the community

Не грузится доска

Добрый день! Бесконечно загружается доска. Не могу редактировать и вносить изменения.

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12 days ago
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Yevhen YanishevskyiNew Here
posted in Ask the community

Plan upgrade for users from Ukraine

I know that Miro has supported Ukraine and I heard that Ukrainians can get their plans upgraded, in particular, accounts using the free one – at least until August 2022.Could someone please tell me what is needed to upgrade the plan – e.g to the Team plan?I would be extremely grateful for your answer. Thanks in advance! 🙏💙💛     

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13 days ago
Oksana Aloshyna
Oksana AloshynaNew Here
posted in Ask the community

The formatting toolbar gets hidden under the main board information bar (after certain actions)

Hey Miro community!Nice to meet you. My name is Oksana and I’m using Miro heavily these days. I enjoy it a lot! This makes my professional life so much easier. I wanted to report a little issue with the formatting toolbar getting hidden under the main board info bar. I have recorded a GIF to show what happens. This mainly affected my convenience when trying to color a bunch of table cells (as I’m showing in the GIF).  Submitting this because I really love Miro and I hope it helps. Thanks! 

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14 days ago
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Kent MathesonBeginner
posted in Ask the community

"Open Miro?" dialogue when loading a board as a web page

I prefer to work in the web browser form of miro. The problem I’m having is that every single time I load a board miro prompts me to ask if I want to use the app - and I can’t access the board until I have cancelled this question, over & over & over...Is there a preference to set that will allow me to skip this step?

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15 days ago
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Alex SaadBeginner
asked in Ask the community

Can Team Admins view all boards?

Pretty much the title. This article makes it sound like they cannot see all the boards for your company: https://help.miro.com/hc/en-us/articles/360017571194-Roles-in-Miro

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Robert Johnson
15 days ago
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Dmitriy FilippovBeginner
posted in Ask the community

[RESOLVED] Servers down?

 Can’t login to my account from various browsers and desktop appI guess for Miro product managers that is not that important, because they are focusing on some groundbeaking featuring like background color change, or picture on loading screen, but I hope that issue will make a cut on a next grooming session…

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15 days ago
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Sergei EpshteinNew Here
posted in Ask the community

I have problem

Hello!When filling out comments in Russian or Hebrew, the search bar does not randomly turn on and typing goes to the search barThis does not allow me to use the board for my work, please helpRegardsSergey

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15 days ago
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Shahar YhezkelBeginner
posted in Ask the community

JIRA Program board - Story points sum per sprint

I created a program board, which is very useful and frindly.Im missing the sum of points per sprint, which forces me to manage this in JIRA anyways, and so making this board redundant :(The dates for the sprint are automatically added, Can i configure the view to show the sum of points?Anything that im missing?   

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Paul Snedden
15 days ago
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Kevin PerksNew Here
posted in Ask the community

Export Board

Export/Save board as templateHave tried Personal and Teamco-owner for the boardError:  Sorry, something went wrongWhat went wrong and how to fix?Thanks

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Robert Johnson
16 days ago
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Nguyen Xuan LongNew Here
posted in Ask the community

Can not copy or duplicate arrows connection lines

I try to copy/ duplicate connection lines line a timeline or similar things but they keeps dissapear after i paste them. Any help here :( 

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16 days ago
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J_NeeNew Here
posted in Ask the community

[RESOLVED] ‘This device can’t open external links’ on phone??

Hi all,Some of my boards act as directories for various external locations.It came to my surprise yesterday to find the message ‘This device can’t open external links’ on my android phone.Has Miro removed this very simple functionality from phones? ios and android?Super disappointed if that’s the case - it’s kind of a dealbreaker.Thanks

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Robert Johnson
17 days ago
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Sacha.LithininaNew Here
posted in Ask the community

Changed pricing of Starter plan

Hello! The Starter tariff has a monthly fee of $10, but now they write to me that tomorrow there will be a write-off of $20. What's the matter?

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Robert Johnson
17 days ago
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