Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,865 Topics
  • 20,321 Replies

5865 Topics

O
Oriel Arteaga jiménezNew Here
posted in Ask the community

How to activate stop propagation of click in Miro boards

I need to find the way to activate the stop propagation of click in miro boards. Could someone help me? 

0
O
3 days ago
M
mzamBeginner
asked in Ask the community

card titles on safari not dispkyed. chrome ok

Kanban cards are great. Yet, since the recent display style update, some card titles are not displayed anymore in safari. On chrome, all’s fine. any workaround ? Fix ?ty

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R
3 days ago
D
Dwarren23New Here
posted in Ask the community

Cards with different elements on the same baord

I am creating a Ways of Working / PI Planning Board that will have multiple frames for:  ART/Org Chart, Product Workflow, Ceremonies, PI / Sprint Timeline, Product Roadmap, Backlog, etc.I am currently using “Cards” to represent Epic/Features on the Product Roadmap and Backlog Frames and have maxed out the tags/labels.I’d like to also use “Cards” to represent meeting routine/ceremonies but want those cards to have their own set of tag/labels, so the user does not accidentally apply tags/labels related to the Epic/Features and visa versa.  

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3 days ago
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sanjay sharmaNew Here
posted in Ask the community

Using AWS icons

I’m using paid version of Miro, I’m using it since last few months, I was doing my all architectural job of AWS. I’m working as an Individual professional. But suddenly Miro stopped access of AWS set icons. I don’t understand in the middle of project how to deal with situation.  

8
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3 days ago
Anya Gonzales
Mironeer
Anya GonzalesMironeer
posted in Ask the community

Share your thoughts about Miro on TrustRadius get a $25 gift card
😊

Title: Share your thoughts about Miro on TrustRadius get a $25 gift cardHi Miro Community!I’m Anya and I’m Miro’s Customer Programs Manager.You are a special member of Miro’s Community. I want you to know that we see and value your contributions here.At Miro we work hard on improving the platform for you. But we need your help to do this. Are you interested in sharing your opinion about Miro on TrustRadius? TrustRadius is a site where software users can review B2B platforms. We’re offering a $25 gift card for every submitted and approved review on TrustRadius. If you’re interested, please click the link below.  I’m ready to write my TrustRadius review  Thanks again and I’m looking forward to reading what you have to say! Note: a. You must create an account on TrustRadius in order to submit your review. b. TrustRadius must approve your submitted review before gift cards are distributed.

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Anya Gonzales
Mironeer
3 days ago
A
Adina LudwigNew Here
asked in Ask the community

How should I cite Miro Software?

Dear Miro-community,I currently write my Master’s thesis and use Miro for visualisations/ mind mapping.How should I cite Miro?Also curious if other researchers are using Miro for team work and visualisations?Thanks!Adina

11
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3 days ago
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Meirion WilliamsContributor
posted in Ask the community

Web page links (open graph) don't show link previews any more?

Previously in Miro, when pasting a website link, Miro would grab preview information from the page and display this in a small box panel.Discussed in this thread:When you paste a website in Miro, what determines the information displayed. | Miro However now, when I paste a link, the preview is not created any more. The link just displays as a plain text only hyperlink. Why did the previews stop working? These were great for research, collecting links and URLs, etc. It is much harder to organise and visualise the text only links. Can this automatic functionality be restored? I don’t want to have to manually take screenshots of each site. Also the description and image pulled through was better than a screenshot.

17
S
3 days ago
chinarut
chinarutNew Here
asked in Ask the community

How to access Miro boards offline in Airplane Mode?

Hi!  I go off the grid every Monday and yesterday was my first day to evaluate which apps depend on the cloud.  Unfortunately, Miro doesn’t seem to deal with this scenario very gracefully:   How does Miro support offline use?   I’d like at the very least, be able to view my boards read-only and it would be a bonus to create new boards offline to be uploaded and seen by my team later.

28
K
3 days ago
R
Rob TurnerNew Here
posted in Ask the community

[RESOLVED] Unable to export high quality PDF

I haven’t had any issues exporting a high quality PDF until today. Now it says ‘Sorry, something went wrong while generating the PDF document’. I found the support article and restarted, tried another board, web/app, etc… but nothing seems to work. Exporting images work fine. 

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3 days ago
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Robert KrienerNew Here
posted in Ask the community

Mouse wheel to pan no longer working

Until today I was generally able to use the center mouse wheel to pan, by pressing the wheel as a button and them moving the mouse around. This is a pretty typical feature of cad software and similar.  Although it would sometimes stop working after a bit, if I refreshed the page it would normally work ok. Today it seems this function is now totally gone??? I can still use the mouse wheel scroll to pan vertical, and I can even push it left/right to pan side to side, but pushing down the whole wheel as a button to enable panning seems to be disabled now? Is this intended behavior?

4
D
3 days ago
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Brian OlberzNew Here
posted in Ask the community

Missing object editor

This is a really basic question, but my “element editor” is no longer showing when I have an element selected.  Last time I was in Miro, I could click a stick note, line, etc. and it would give me options to edit certain elements (colors, fonts, etc.).  Now, it’s not there and I’m not able to make basic changes.  I’ve looked all around to figure out how to re-enable it, but not having any luck.  

1
A
3 days ago
Z
Zi Qing RongNew Here
posted in Ask the community

Can't unsubscribe email notifications

I still receive this kind of email even though I unticked these options. 

0
Z
4 days ago
J
joschNew Here
posted in Ask the community

Information about board duplication to board owner?

Do I get an information in any way when someone is duplicating one of my boards? For example do I get a (email. push or slack) notification (maybe in the weekly summary)? Is the duplication visible in the activities? Can I see the duplication in the audit log in (enterprise plan)?If I can get the information about the duplication of my board, which data do I get access to?The username of the actor, that duplicated the board? The team name that the origin board was duplicated to? 

2
Paul Snedden
4 days ago
K
Kyle CrawfordBeginner
posted in Ask the community

[RESOLVED] Copy/Paste Formatting (Ctrl+Alt+C/V) no longer working?

Did the recent (probably 2-3 months back) shortcut changes remove the shortcuts for Copy/Paste formatting?  In the right-click context menu, the copy / paste formatting shortcuts show...but they don’t appear to work.Are these shortcuts no longer valid (and just haven’t been removed from the right click / context menu) or is there something weird going on with my browser (Chrome - I don’t see any conflicting shortcuts)? If these were removed, they should be brought back ASAP -- this was one of my key user adoption tools to get people into Miro, as its a pain (multiple clicks) in PowerPoint. 

6
J
4 days ago
S
Stephen CarpBeginner
posted in Ask the community

Connection Lines - Jump Over

In Visio if I have a connection line that crosses another connection line, it automatically adds a little ‘jump’ to show the line direction.Is this feature available in Miro?

8
Robert Johnson
4 days ago
A
AndNew Here
posted in Ask the community

Miro dashboard won't load on Firefox

Several threads here about Miro not loading and it seems not solved. Some are many months back and support replies as “problem solved”, which is clearly not. I have the eternal loading animation after loading fine in the landing page and having a successful login.Have to try in different browsers to know that the issue is related to the platform being bugged on Firefox. Please solve that.

4
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4 days ago
RC01
RC01Beginner
posted in Ask the community

Your experience with Comments 2.0?

Comments 2.0 are being rolled out as a bèta feature.What do you like/dislike about it?(PS. I’m not affiliated to Miro)

1
RC01
4 days ago
H
HEMNew Here
asked in Ask the community

We want a private board where people can comment anonymously. Is this possible?

What is the best way to set this up? We don't want them to need to sign up for a Miro account. 

2
Shubangi Sunder
Mironeer
4 days ago
T
Tamara Paige SilvaNew Here
asked in Ask the community

Anonymous input - Is there a way to turn off participant names?

My team is looking to do a retrospective using Miro and we want input to be anonymous. Is there a way to turn off participant names for the whole group without logging in as a guest?

3
Shubangi Sunder
Mironeer
4 days ago
M
martin yeamanBeginner
posted in Ask the community

[INVESTIGATING] Side Bar is greyed out for Visitors with Edit access

Side Bar is greyed out for guests with edit access - they cannot open frames as a result.I have tested this with three different browsers. Same issue. This is using a board duplicated from another which worked without a problem.They can get access using the F button, but the actual sidebar button is greyed out and inaccessible. I can open it if I login.The guests continue to have edit access but cannot.Does anyone have the solution?

6
Robert Johnson
4 days ago
M
MaimoonaNew Here
posted in Ask the community

Activating BETA

I cannot find where to activate beta features from. Looked at the previous questions to and cannot find it. Any help will be appreciated, thank you!

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Paul Snedden
4 days ago
M
Michael BlackwellNew Here
posted in Ask the community

Cluster as a voting filter

Would be great:  Making Cluster one of the artifacts available for vote filtering.Would be really, really, great: Users do not vote for individual items within a cluster, they vote for the cluster itself.

2
K
4 days ago
H
Hope MackeyNew Here
posted in Ask the community

[BUG HELP] Miro board perpetually loading, can access other boards but not the one I need!

I refreshed this one Miro board page as an image was uploading and now I can't get into it at all. The board is in a perpetual state of loading. I can access any other board of mine, but not this one. I need to access it ASAP for work. Don't know what to do :/ Please send help!I've done everything. Cleared cache and browsing data, tried a different wifi network, tried incognito, tried the app, tried different internet browsers, restarted my laptop, and even tried different devices. Nothing has worked so far.

5
Alyona
Mironeer
5 days ago
andyvdg
andyvdgActive Contributor
posted in Ask the community

Allow Google Image search for visitors

While I understand the commercial reasons behind why Miro wants to “encourage” everyone to sign up for an account, the last changes that now restrict visitors tool sets are not ideal for us as a training provider. We have chosen Miro as our primary platform exactly because it was very open to allow us to have visitors without any restrictions and more importantly without constantly nagging them to sign up. We’ve even moved from a consultant to an Enterprise plan and so far have several thousands of boards for courses we’ve delivered. The problem we have now, is that some exercises we run rely on Google Image search which is not available anymore. I know the workaround of going to a new tab, searching and copying and pasting. We had to painfully walk through that when Google Image search was down last year. Please allow us choose the tools we need for our visitors - especially on the Enterprise plan.  

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andyvdg
5 days ago
V
Victoria KoshelkovaNew Here
posted in Ask the community

HELP I can't open 1 board (while I can open all the others), this board is just loading and nothing else is happening

The board is in a perpetual state of loading. I open all the others - and everything is ok. But this one is no longer available. I even tried to share this board with other users. Buth they also can’t open it. Please, help

0
V
5 days ago
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