Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,300 Topics
  • 18,598 Replies

5300 Topics

O
One_TomNew Here
posted in Ask the community

Is it impossible to align text in mind map?

Is it impossible to align text in mind map?When I select branch of mind map, I can’t see any text aligning tool.  

2
O
3 days ago
P
photosynthesizeBeginner
posted in Ask the community

Align text to top, middle or bottom of box

I’d like the option to align the contents of a box to the top rather than the centre - example attached. Is this possible and I’m just missing it?text aligned to centre

7
D
3 days ago
F
Fiona LewisBeginner
posted in Ask the community

Why is this saying "Please Authorize your account"

When I go to save to GoogleDrive it is showing this error message but I have connected my accounts several times with no avail. How do I fix this pleaseeeeee? 

5
Robert Johnson
3 days ago
K
KristenKNew Here
posted in Ask the community

Moving a Miro board from one company environment to a different company environment

I need to move a Miro board created in our company environment to another company. There does not seem to be an easy way to do this. Please provide the way to copy a board. They need our templates that we created.  

0
K
3 days ago
Mishal
MishalGroup Leader
asked in Ask the community

Pictures not loading on Miro

Certain pictures are no longer loading. Has anybody faced this before? 

4
Robert Johnson
3 days ago
Kyle Chipman
Kyle ChipmanMiro Hero
posted in Ask the community

[KNOWN BUG] For Windows Desktop App, Disable / Re-Assign Alt Revealing App Ribbon

I lean quite heavily on Alt + Click / Drag to duplicate objects. Pressing Alt in the Windows Desktop App reveals the top application ribbon (File, Edit, etc). Duplicating objects using the Alt method reveals the top application ribbon, bumping interface elements (left-hand tool tray, vertical scroll bar) down, then re-hiding and re-shifting when any subsequent action is performed. It’s not a major issue, more one of those "Serenity Now, Insanity Later” kind of things. For as much as I’ve used both the desktop app and the Alt + Click / Drag Duplication method, I can’t remember this being an issue until quite recently. Not sure if an update affected this. On the topic of Alt + Click / Drag to Duplicate in the Desktop App, I’ve also noticed a recent uptick where an object will appear duplicated but not actually duplicate (it’s non-selectable). I’ll need to close out and re-open the board for the object to not appear and the board to resume its fully synced functionality. It happens every

7
B
3 days ago
V
Venini RenzoNew Here
posted in Ask the community

Miro does not load pictures

It was reported as a solved problem, but Miro does not load pictures (e.g. 81KB) - the screen is stuck with the progress cricle :-( Decreasing size of the picture does not help :-( Any workaround?

2
L
3 days ago
S
Sara de HondBeginner
posted in Ask the community

Scaling connection lines/arrows

Hi,  I have an issue with the connection lines and arrows. When scaling higher than a certain percentage, the lines grow and arrowheads grow thinner and thinner in width proportionally. And when Ii scale it smaller, the line grows wide proportionally. A wish would be: when I scale my connection line (with arrowhead) it stays the same width in proportion to it’s length. Here I go from 80 % zoomed in to 11 % zoomed out and back again:  

8
M
4 days ago
V
Vicky_reDesignNew Here
posted in Ask the community

Can't upload from connected Google Drive account

Any one else have issues uploading from Google Drive? My Google Drive is integrated. I am logged into my account. But I am getting this message:When I click SIGN IN a page flashes but doesn’t load. When I click a 2nd time I get this message: Then everything in Miro fades to semi-transparent and I have to refresh to get an active site again. It has done this 5 times in a row. HELP!!??

2
V
4 days ago
I
Irfan ahmadBeginner
posted in Ask the community

infinity zoom in

in my oppinnion if the app had infinity zoom in and zoom out it would be more injoyable to use

2
I
4 days ago
A
Ashton RodrickNew Here
posted in Ask the community

Issue downloading image from board onto iphone when using app

I created the board on my macbook, and uploaded images onto the board. Other team members who are using their phone, have tried to download the images from the board, but the download button does not do anything. There is the icon that shows up at the bottom of the image when clicked, as well as the tab in the menu list that populates when you click the three dots. It is the same issue with different phones. No message comes on the screen, and the file is nowhere to be found on the iphone if it is downloading. 

0
A
4 days ago
C
CyrilthedesignerNew Here
posted in Ask the community

Double clicking to edit the text not working.

I used chrome and safari on Macbook pro by both mouse and touchpad, they are not working.How do i solve the issue? 

0
C
4 days ago
A
Arunkumar SekarBeginner
posted in Ask the community

Paste issue in Miro

I tried to copy and paste the sticky notes from one board to another. Paste is not working with Ctrl+V. It works only with right click and paste option. Its bit strange and I found same behavior with Frame copy paste also. When using Ctrl+V, instead of pasting contents, it paste only the Miro signup picture as mentioned below. 

9
A
4 days ago
D
DaveJNew Here
posted in Ask the community

Boards lost!

Hello Team,Last week i have created board but today it does exists at all , any idea?Also for other board it says it is locked and i need to send request to the owner while i am owner …What is happening around there?Please help!Thanks,Dave

1
Robert Johnson
4 days ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask the community

[RESOLVED] Any editor can unhide or hide frames via the frames sidebar

This bug is allowing any board editor (team member, visitor, or guest) to be able to both hide and unhide and frame on the board via the frames sidebar.In addition, any viewer or commentor on a board can briefly unhide a hidden frame by clicking on it in the frame sidebar.I have opened a support ticket with Miro (ticket #536313) and they have acknowledged this bug and are working to resolve it.I will update this post as I hear back from Miro support.

2
Robert Johnson
4 days ago
D
deerockNew Here
posted in Ask the community

Interactive Display - Computer recommendations

I have a 65” touchscreen that has a slow computer running Android. I just found out that there is a specific Interactive Display app from Miro. So now I need to upgrade because the zoom in/out is pretty slow and that’s a major part of why I love Miro with a huge touch display. Miro suggests a computer with the following specs: CPU: 2,8 GHz (4 cores/8 threads) GPU: NVidia Geforce 10 series or higher, Intel Gen 12, AMD Ryzen Zen 2 based (3rd generation) or higher RAM Memory: 16 GB (DDR4) I’ve been using apple for 15 years so all of this is tough to find for me. Does anyone have any recommendations for how others have set up their interactive displays outside of the $5k retail touch display. Would also ideally want the computer to be small and out of sight.  

0
D
4 days ago
J
James BaileyBeginner
posted in Ask the community

Import from Lucidchart?

Is there a way to easily import a diagram (flow chart) from Lucid chart to Miro? All the seemingly relevant options I see where export (Lucid) and import (Miro) match are for single layer images. I have a pretty complicated diagram in Lucid that I need in Miro and don’t want to have to recreate it from scratch. 

17
A
4 days ago
P
Patric MesarosBeginner
posted in Ask the community

Miro board gone

Hello guys! I have a little problem and i don’t know how to fix it. I have been using Miro for a important school project with my classmate. Today when i opened our board everything was gone. In the overview of all my boards i could see that somebody (no idea who this person is) changed the board but when i open the board and look at the members i am the only one in it, my classmate is not even mentioned there anymore. Does anybody have any idea how to fix this or what even is going on. 

4
P
4 days ago
M
Matthias KrehlNew Here
posted in Ask the community

Path to grow miro from single consultant to several colleagues

What is the growth path for a single seat with consulting plan to a few key users in our organzation talkinmg about business plan? Do I “upgrade” from consulting to businjess and then add my colleagues? Should I stick with my consulting plan and my colleagues are supposed to sign up for business plan? I imagine this is a typical step in a SMB’s life cycle of using miro. Any thoughts?

1
Kiron Bondale
4 days ago
D
Daniel WeaverBeginner
posted in Ask the community

Increase (or fix) the text limit.

Somehow I think I broke it (or my links did) b/c this isn’t 500 characters: 

6
Kiron Bondale
4 days ago
L
LUISA POSTRESNew Here
posted in Ask the community

I deleted my account and erased everything!

I’ve been using Miro for 4 years now and I had an amazing trajectory of my company’s strategy. I used to log in from one email () and wanted to delete another account I had registered in the members list () because I was about to upgrade that one with Miro and now include a lot of not so active members. I accepted the email saying I was erasing the account but I didn’t reckon that it would also delete the Team Luisa Postres where I have 2 amazing boards of all my company. When I turned into the tab of the boards it said the Board was Deleted and no option of recovering it appeared. I’m in a real crisis. Please help!

1
Kiron Bondale
4 days ago
S
Saumitra ChaturvediNew Here
posted in Ask the community

C4 PlantUML support in Miro

 Hi I am tried using C4 commands in plantUML app but it throws up an error. Are all plantUML standard lib’s supported by this app or only few?Can anyone please confirm?

0
S
5 days ago
F
FNTC InfoBeginner
posted in Ask the community

New to templates - how do you add objects

Hello, this seems like a basic question but I cannot find information anywhere (tried here, watching tutorials, google).  I want to use templates, but cannot find instructions of how to add objects. For example, I want to use the company organization template, but need more “boxes”. There must be a simpler way than copy & pasting every item and every arrow. Can someone please help!!? Thank you. 

7
Robert Johnson
5 days ago
Brian Fulghum
Brian FulghumExperienced Community Member
posted in Ask the community

Locking and unlocking many objects

When I create boards for training, I lock absolutely everything that I don’t want participants to move, because it often happens that new Miro users will accidently move something, and then be completely distracted when they try to figure out how to undo what they did my mistake. My boards can also have a lot of content. I create backgrounds that I lock and put movable items on top of them. Many of you do the same.Locking things and then unlocking them again to modify, rearrange, or adjust them takes a lot of time. It’s not effective to drag-select multiple items to lock them when you have many things mixed in that you don’t want to move. And I want to lock the frames too, of course.Another difficulty with locking and unlocking many items in a bulk lock is when I might want to unlock and adjust only a few items leaving most of the board safely locked. So I end up Shift-clicking on dozens of objects to lock them, in batches or at once.Has anyone discovered any tricks or best practices f

12
D
5 days ago
M
Mark VincentBeginner
posted in Ask the community

[RESOLVED] Getting "400. That’s an error" when trying to use Google Drive

I’m getting an error as I try to use Google Drive as well. My error says “400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know.” I’ve done all of the things suggested above. I’m using fiber optic internet connection, so it’s quite fast.  Is there anything else you can suggest-- is this a “known issue”?

17
J
6 days ago
Terms & Conditions