Save the Date for Miro's biggest community event yet - Canvas '24 is October 8
Hello. It was time to pay for the subscription when I discovered that I had accidentally added 10 people to my team but in reality I am only one person on the team. But after that I deleted them I received a message that I need to pay 180$. Although for one person I only need to pay 20$ (for bisuness plan for 1 person at team). I want to pay 20$ but I can't do it because they ask for 180$. What should I do in this situation?
Hi team, please advise who is the best person to reach out to, in your accounts team to discuss an issue as it relates to credits for my Miro account? Keen to hear and thanks in advance.
Hi,I have a problem with syncing and saving in Miro - I cannot copy templates created by anyone to my project because the application hangs every time during synchronization. Restarting the browser and computer, opening Miro in incognito mode, downloading the application to the computer and deleting cookies in the browser did not help. Nothing is saved in Miro.When you try to synchronize, the following message appears:"Sync. Please wait."Receiving responses from the server. We recommend waiting to avoid data loss. "Unfortunately, waiting does not help, because even if I wait an hour... the data will not be saved and everything will return to its previous state, i.e. everything will be deleted.Second question: Every time I wait for the save option to be activated (until the synchronization message appears). Is it possible to save changes made to the project yourself?I thought that everything would be automatically saved in Miro in real time, but apparently not... and I don't see the Ctr
HiI recently got a message saying this:And I have no idea how to find the developers who have created these apps…...can someone tell me how I can find this info?
Hello, Several team members are currently using our team account.Previously, my entries were always private and had to be requested for viewing.However, this is no longer the case and my entries can be viewed by everyone, even though I have not made any changes. Why is this the case? And where can I set the privacy settings correctly again? LG
Guten Tag, aktuell nutzen mehrere Team-Mitglieder unseren Team-Acccount.Bisher waren meine Einträge immer Privat und mussten zur Anschauung angefragt werden.Allerdings ist dies nicht mehr der Fall und meine Einträge können von allen eingesehen werden, obwohl keine Änderungen von mir vorgenommen wurden. Wieso ist das so? Und wo kann ich die Privatsphäre wieder richtig einstellen? LG
Noticed this when trying a work around for 200 mb file limitation from backup import.White boxes appear when pasting items from another board (enterprise account). They cannot be selected or deleted. They are only visible at 1% zoom level. They are not present on the board the content is being copied from. Happens on every board I have tried using this work around on. It seems to be burned into every new board I make (personal account - paid). It’s just not visible until I have objects big enough to zoom out to 1%.It does seem to match a pattern of nested frames I have on one board on the enterprise account. This is present on all my boards (paid personal and free personal), even ones created before making the board with the nested frames.
I’m having a problem with the text in both Sticky Notes and just general square shapes with text in them where the text within gets distorted as I move around the board. Sometimes the text inside completely changes (it’ll duplicate a couple words over and over), it’ll have some words in a bigger font size and some in a smaller size, and other times it’s just plain weird, or words are getting shared between stickies. I’ve tried changing the sticky note sizes to Small, Medium, Large. I’ve tried moving the text into square shapes. And I keep having the same issue happen. This makes it really difficult to lead an effective meeting, because I have to double-click back into a sticky note or shape to actually see what the text is supposed to be.
For a while now I’ve had an issue where the board overview map doesn’t draw the box of my viewport over the map and the map view itself is not the whole content of the board. Anyone seen this or found a fix for it?:
Since yesterday I am getting some kind of bug with text inside sticky notes and shapes. Miro is cutting off the lower half of every text line, even text that is not at the bottom of the sticky notes/ shape. Please see image below for example.Text is also behaving really strangely inside shapes/ sticky notes/ text boxes - when I double click to edit the text, it goes up a few sizes and goes off the bottom of the shape/ box/ sticky note. It seems to be an issue with auto-resizing. Can someone please help? Thank you.
I’m trying to work out if there is a way to create a game in Miro where users try to spot a hidden item in an image.The idea is that I place a photograph on a board which contains a hard-to-find item. The users then study the photograph and mark where they think the item is. It’s a simple game. The easiest way to achieve this would be to allow the users to place a comment marker on the image in the specific location. However, as far as I know there is no way to hide comments from other users on the board. Which means as soon as someone correctly pinpoints the item the game is spoiled for everyone else.The other method I considered was adding a grid of invisible shapes in front of the image and allowing people to vote by picking the shape covering the correct area. But votes are anonymous so there’s no way to tell who got the correct answer.Does anyone have any other ideas how I could achieve this?Thanks
Not a Miro specific question, but we ran a successful (Miro-based) workshop last week to flesh out the team’s opinions on what elements they think we can improve upon.We didn’t get time to assign owners/champions and I wondered if anyone had any inspiration for subsequent session(s) that look to do just that; get owners of the ideas that we discussed?
I have been approached to migrate a board app / extension not sure what they are called now which is using V1 SDK to V2From the documentation on how apps are created in V2 everything seems unchanged in the initialization section, apart from referencing the new SDK url ofcourseHowever when I try to fire up the code in a new app which has V2 selected I get this:ErrorCouldn’t find any explanation in docs as to what this could mean.Are there any auth / security header changes that a server needs to meet when initializing the iframe panel compared to V1? Just for context, I do not expect the functionality of my old V1 code to work at all on V2, but I did expect the iframe to fire up and greet me with errors which I could then debug one by one. I tried adding log calls throughout the code but none display in my browser console, meaning that this error most likely obstructs the script from ever even firing, and the same goes for the HTML, whatever change I make to it does not get shown in the
In a mind map how can I change a single nodes color/"style" without changing the color of all the nodes children?
How do we use Miro from iPad?
I have been using the smart drawing feature for a number of years. Now when I use it, I get a popup about AI credits and that I need to move to an more expensive plan.Why has this feature been lumped in with AI and is it normal to move features around and ask for more money when they have been available on cheaper plans?
Hi,I have been using my educational email for quite a while without being a student any longer, but i would like to switch to my private email now. Since i’m not a student any more and therefore i no longer have access to my student mail plus it makes it more difficult to reach out to the university (no clue who to email for this matter). How do i get my email changed? thanks.
Hi, I want to create a talktrack for a workshop template I’ve created so that I can educate members of my audience.I don’t want them to use the original template board, rather duplicate it and use the talktrack to understand how to conduct the workshop on thier own. Is this possible? I haven’t tried this properly, so wondering if this going to work?
Honestly you need a training course to understand how that community forums work… The UX|UI is just NOT GOODI hope fixing this bug won't take as long as the issue half a year ago with slow workI remember then I had to look for developers, product managers on Telegram, arrange a meeting on Zoom and demonstrate the bug -- so that it would finally receive priority for debugging (although there were hundreds of posts on the form by that time)
Hello ,I copy the link of my board for viewing only , but when I open it it seems everyone can edit ...and it is not this my goal ...I need to lock my project so nobody can edit it but be possible to view … what do I do wrong ? please help..thanx
I used to have a frame, when using the mini-map, showing where on my board, i am - and then i could drag the frame to go to another place on the board. But the frame is gone now. And the mini-map is sort of useless without it. Used to look like this. But now the black rame isn’t there. Anyone know how to fix this?
Hi,I was trying to share links to specific Miroverse templates (e.g. https://miro.com/app/dashboard/?miroversePath=%2Fthe-office-retrospective%2F), but the link just diverts back to the Miroverse template search area. It does not take someone to the template itself.I tried this both logged in & via incognito browser, to no effect.Can anyone help with this?(Running Macbook M2 Pro, OS up to date)Thanks in advance,Donovan
Hi, it’s never been an issue until a few weeks ago. When I open my boards, some of the images are really blurry and reopening them never fixes the problem. I’ve just tried to reset the data and the issue still persists. What do I do? Thanks in advance.
Is there a separate privacy policy for K-12 student use? I saw on the privacy policy that qualified educational institutions include middle schools and high schools but looking at the privacy policy was a stipulation that Miro was not intended for students under 16 years of age. Is there a separate privacy policy when using the education plan that would allow educators to request the deletion of student data or prevents the selling of student data for use of marketing?
Hello! I am writing on behalf of the ELT (English Language Teaching) community to request the reversion of a recent change affecting grouped objects.Currently, when we cover grouped objects with another object, the grouped objects become visible as soon as we move them. Previously, they were only visible once they left the border of the front object. This change is crucial to our work, as it disrupts the "surprise" effect we rely on for interactive tasks, impacting student focus and engagement.We would greatly appreciate it if you could restore the previous functionality. Thank you for your attention to this matter.
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