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Hey community,I’m facing a tricky issue with my application when fetching boards, items, images, and document binaries using the Miro API.Here’s the flow:Token Generation: Each time the application starts, it obtains a token to authenticate API requests. Handling Redirects: When fetching images and binary documents, I receive a 307 Redirect. I handle this by extracting the Location header and redirecting accordingly.This works fine up to this point.However, the issue arises after the redirect:The redirected host requires a new token, causing my application to break since subsequent requests still use the old token.My experience with APIs suggests it’s possible to maintain multiple valid tokens simultaneously for different requests.My Question:Why does the Miro API invalidate - delete the old token when a new one is generated?Is it possible to have multiple tokens active at the same time for different requests in Miro?Any insights or suggestions would be greatly appreciated!Let me know
Hi everyone,I’m having trouble playing an audio file embedded from my Google Drive. It was working fine before, but tonight it suddenly stopped. I’ve tried using several browsers, but the issue persists.When I click on the eye symbol, the player interface appears, but the play button doesn’t respond when I click it.I use this feature frequently, so I’d really appreciate your help.Thank you!
Hi! I can't change grid cell color, it come back to previous color after miro page reload. Can you help me? https://youtube.com/shorts/tJZ11KSk_9w
I have a board which I am trying to add to but keep loosing all the bits. When I scan out it doesn’t really help and I still can’t see them. Is there a way to go to them? A shortcut or the like…[frustrated user]
Hi All, I don’t know if I’m searching for the wrong thing, or if it’s not possible. I have a workflow map, and I’ve designed the section borders (not using frames for design reasons) to look like file folder icons, and I was wondering if it’s possible to create a start view with a similar look where the tabs are stacked, so that the users can click on these tabs and they can be teleported directly to the specific section. For instance, they could click on Tab 1 and the board will move directly to the Tab 1 section of the map, and so on. Thanks.
Mouse wheel randomly switches between zoom and scroll functions while working on Miro board. This inconsistent behavior occurs during regular use, making it difficult to maintain precise control over board navigation. The issue persists regardless of using the desktop app or browser version.
On enterprise plan and I’d like to audit who needs licenses.I would like to see who actually edits boards vs just opens boards to participate. I’ve already found a couple via word of mouth, but don’t see any way to find if a user made an edit to a board in the audit log, just in the individual board activity log.Am I missing something? Or do I need to figure out how to do something like querying across multiple board activity logs for a more complete picture via the API?
WHY….! I use Miro every day, and each day I open a board, and then use the button provided to login.Why, Oh why, does this process then successfully log me in, but then take me into a different board than the one I started on…! Do you understand how annoying this is… Please please please can this be fixed...
Garbled text is encountered in Tables(BETA), when i type in Simplified Chinese.Please refer to the attachment
I’ve tried pulling the node away, I’ve tried right clicking and checking it’s settings, I’ve tried it with auto on and off, I’ve even tried looking in settings, and CRLT doesn’t work, is something broken?
I make template boards which i then copy and teach from. After rearraign my frames, which includes renaming frames and moving them around it the frame organizer I make a copy of the board. The copy undoes all my work with the frames, nothing copies over correctly all the frame are named incorrectly and aren't in the same places that I left them. This is REALLY annoying because it's a lot of work to organize the frames in the first place
Hello everyone,I work for a large organization with teams spread across multiple countries. I recently attempted to upgrade to the Business plan but wasnt able. After reaching out to Sales Support, I learned that over 100 accounts have been created (possibly that more than 40 teams might already be using Miro).Because my company’s domain is already in use and tied to existing paid plans, I’m unable to proceed with the upgrade. Joining another team’s plan isn’t a viable option.Is there a solution to address this situation? The sales team wasn’t able to help.Thank you!
Hi all, I am having a weird user experience problem that i have not encountered before. When i am trying to see the setting or the team members on a board - selecting eitehgr icon just creates a new untiltied board… i dont get taken to the list of team members or the settings. We are currently on Business plan license - only have 3 users and 3 boards so i dont think it is a licensing problem. My site admin has told me i am set up as admin too which should mean i can see who can access the boards etc? Driving me nuts,.,.. creating untilted boards uncessarily etc.
Hi everyone,I'm currently experiencing an issue with table editing in Miro. I can’t click on, delete, or merge columns in a table. Sometimes it works briefly, but then stops again. Everything was working fine last week, so this issue has only started recently.Here’s what I’ve tried so far to resolve the issue:Opened in Incognito mode Created a new Miro board Logged out and back in Tried a different browser (I’m using Chrome on Windows 12) Tested on a Mac – same issueUnfortunately, none of these steps resolved the problem. I have a GIF that illustrates the issue more clearly.Can anyone help or is anyone experiencing the same problem? Thanks a lot!
Hi, A Student in our school will be using Miro, as part of his Uni application, is there a URL whitelist available so no problems arise on the day ?
New Bugs found i guess:We have a complex Template, with many Layers, Sticky Notes, Images and Shapes…. Recently i find more and more behaviour that i can only explain as being a bug. The most recent:When i look at the template origin (via “Edit” in the Templates Menu), therefore the template from which instances of that template are generated, then everything is “fine”.But when i create a template from this source (via “Explore Templates” and then “Use Template”) then this happens: The sticky notes from the cluster, dissappear from their clusters and appear suddenly randomly, but reproducable on the “Introduce Participants” canvas, as well as the “Collect and priorityse critical assumptions” canvas: What does this mean “randomly but reproducable”? Well, it happens now every time i create a new board from the template, and it has no apparent reason. Why do those sticky notes move over there? Why those sticky notes? Why they look so well structured and in line?Additionally, at the end o
I’m looking to fully clear a webwhiteboard. To be able to use a cleared canvas space with a fresh link to share with a set of new collaborators. I do not want the previous collaborators to have access to the new white board. Looking the do this a few times with in a 24 hour period. How would I do this?Once a webwhiteboard is saved and i try open a fresh webwhiteboard it always brings me back to the previous saved board.
Hello !A colleague has created a project with a zoom of less than 1% and a font size of around 5000.I tried to find a solution by selecting everything and changing its size, but we lost the order of things and some graphics became larger. I believe that we need to start by creating everything with 70% or 100% from the start. However I am wondering if there is a solution that someone knows.Thank you so much in advance !
I used my Miro boards to sort and arrange pictures in the past to than process them further in photoshop.My whole workflow suddenly broke because the “Copy as Image” function is not working correctly anymore… In the past it produced the image exactly in the resolution like it was on the board and now it lowers the resolution down to around 1000px… Downloading with the frame is no option for me because I need the exact resolution and the download option does not offer custom size or exact size… In my case I have a 3x3 grid of 9 1024x1024px. That is not even 4k or any super resolution. I need to be able get the correct size back, so I can throw it into my photoshop slicer. Since I process hundreds of grids like this, manual resizing is no option and a pain in the but. I have a paid consultant plan.Left original and right is the outcome…
Hey guys,all of our group members wanted to go to the board but we got a notofication, that it was deleted. I created the board and I’m also the admin of the team but it isn’t in my trash. It just sort of vanished. None of us deleted it. Did any of you have a similar problem?Please help, it’s urgent!! All of our team research was on there!
Layers is a good feature. However I find it difficult to work with since all objects are clickable no matter what layer is selected. I would expect the system to allow me to interact with objects on the selected layer only.CTRL + A should only select objects on the selected layer, not all objects on all layers.Am I missing something? Is there a way to do this allready?
Hello,i started to notices strange behaviour from the Layers function under certain conditions:Here i do have a Layer called “Canvas”. It contains the following build up: a transparent frame, having the name on it. This frame is important to be able to export the whole canvas including content as an image or pdf. a colored shape, just to give the coloured and visible frame the canvas as an imagethen there are several other layers. Relevant for this part of the board is the “Examples” layer which contains pre-existing sticky notes, those that you can see in the screenshot here.The “default” layer should then contain all the additional sticky notes that users are adding. There: the “examples” layer can be hidden, and then users can add their own sticky notes, within the default layer. That is the plan at least. What happens instead is the following: Whenever i create a new sticky note, while the “default” layer is selected, and the sticky note is created ON the canvas, then this sticly
Hello,unfortunately the support seems to be from the US only. Since I am from Germany it is not really possible to solve problems in a quick manner, so I hope the community can help me.Is anyone using SAML SSO successfully with Citrix NetScaler? I can’t make it work. NetScaler is reporting that it can’t find the target URL and I am not really sure why.We are using several other products with SAML SSO without any issues. When using the SAML Tracer to identify the problem I can see that other SPs are sending a metadata file in a second POST step after the inital call of the login page. Miro is not doing that I am sure this is the reason I can’t make it work with NetScaler.Or maybe I am just missing something, so any help is greatly appreciated.Thanks!
Hi ,Partial Content disappeared in free plan. The frams and the subject are there but my created Mindmap and screen shot even my words and summery are gone!
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