I am trying to use the Sticky Capture and it keeps coming up with a server error and tells me to report the bug. I. have tried the feature in Safari, Chrome, and the mobile app and keep getting the same message. I have tried. uploading different images, and. the same thing. I can put the images into the board, but Sticky Capture won’t upload them. Any thoughts?
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However, I did get this message on one of the attempts, there was no error:
What is your set up? Is the error still happening an hour later? Does it happen for all users or just you?
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This is happening to me too. No improvement over the last 12 hours. I have filed a bug report though.
I get an ‘Internal server error’ alert on Mac OS desktop app and browser app.
With the iOS app, I get the same ‘Text recogonition services are not available’ alert as attached to the previous message in this thread.
Thanks,
Note to all readers: Miro support has be alerted to this issue. Please reply or subscribe to this post for updates thanks to the fabulous, Pascal!
I haven’t had news from the Miro team on a fix yet.
A tip for others who have come to depend on Stickie Capture: my workaround for the issue has been to use the official Post-It
desktop app to capture stickies. The app provides a handy export-to-Miro workflow. Does the job for me until Miro fixes this feature.
Hi
I can see that the support team confirmed a bug regarding this error in the ticket you submitted. You confirmed on Nov 09, 2023 that the issue is resolved on your side after a fix was released by the team.
To this end, I will update the title to RESOLVED].
If issue persists, please let us know here.
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