Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,279 Topics
  • 18,540 Replies

5279 Topics

M
Mark VincentBeginner
posted in Ask the community

[RESOLVED] Getting "400. That’s an error" when trying to use Google Drive

I’m getting an error as I try to use Google Drive as well. My error says “400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know.” I’ve done all of the things suggested above. I’m using fiber optic internet connection, so it’s quite fast.  Is there anything else you can suggest-- is this a “known issue”?

17
J
1 day ago
Stephanie Postma
Stephanie PostmaBeginner
posted in Ask the community

Fishbone Diagram Template not pulling in all content previewed

When I hit “use template” for the Fishbone Diagram template, I’m only getting parts of the preview and not the instructions or video.  I do have a Miro license and am logged in.  Please advise - thanks!  https://miro.com/templates/fishbone-diagram/

17
Robert Johnson
8 months ago
A
albertngNew Here
posted in Ask the community

Miro won't load in chrome

It works in Firefox, or desktop app, but it doesn’t work in Chrome, even after clearing cache. I’m using the latest version of Chrome and Windows 11. I prefer using web than desktop app, and would appreciate any help you can provide. Thanks!  

17
R
5 days ago
J
James BaileyBeginner
posted in Ask the community

Import from Lucidchart?

Is there a way to easily import a diagram (flow chart) from Lucid chart to Miro? All the seemingly relevant options I see where export (Lucid) and import (Miro) match are for single layer images. I have a pretty complicated diagram in Lucid that I need in Miro and don’t want to have to recreate it from scratch. 

16
T
13 days ago
M
Marcel BritschContributor
posted in Ask the community

How do I publicly share a board / template so that people can copy (but not edit) it?

Hello, I have created a board with a number of canvases which I want to share with a public wider community so that they can use this board as starting point (template if you like).   I want them to be able to use it as template, i.e. copy it and make it their own, but not modify it. What is the best way of doing this?  What plan do I need to be on for this?   Thanks so much m

16
J
1 year ago
M
Meirion WilliamsContributor
posted in Ask the community

Web page links (open graph) don't show link previews any more?

Previously in Miro, when pasting a website link, Miro would grab preview information from the page and display this in a small box panel.Discussed in this thread:When you paste a website in Miro, what determines the information displayed. | Miro However now, when I paste a link, the preview is not created any more. The link just displays as a plain text only hyperlink. Why did the previews stop working? These were great for research, collecting links and URLs, etc. It is much harder to organise and visualise the text only links. Can this automatic functionality be restored? I don’t want to have to manually take screenshots of each site. Also the description and image pulled through was better than a screenshot.

16
A
20 days ago
Jakob
JakobBeginner
asked in Ask the community

Resize multiple shapes to the same size (not stickies)

Hi, is there a way for me to resize multiple shapes to the same size? We didn’t think through our process thoroughly enough at the start, and now have 1000+ shapes that need to be resized to the same size for clarity.  If there is no feature for it, is there a way to script it? I’ve done similar scripts for illustrator but don’t know how I would go about running them within Miro.     

16
S
16 days ago
Manouska
Mironeer
ManouskaMironeer
published in Ask the community

Share Your Miro AI Feedback with Our Team

The power behind Miro’s innovation is you! Your product feedback is integral to continuing to create the next big thing together and we want to continue hearing from you! Let us know in the comments below your favorite product innovation shared during Miro What’s New webinar and any feedback you have for our product team. We hope you’re just as excited as we are to see our top product innovations of the past quarter and can’t wait to share more. As always, thank you for bringing such value to our community! Comment below your feedback from our March 8th What’s New webinar. See you in the comments below 👇🏿  

32216
D
7 days ago
J
jspJSPJSPNew Here
posted in Ask the community

[RESOLVED] Right-click to pan is also drawing when in Pen mode

Hello,When you have the "pencil" tool selected, and you try to move on the board with the right click, you continue to write while you move.It is very annoying, I wanted to know if it is a bug or an update.Or how to disable it.I tested it on the miro app on Windows and on my browserThanks 

16
Robert Johnson
2 months ago
S
Steven-JWPMBeginner
asked in Ask the community

Issue with arrows

Hi,I need some help/advise with lines/arrows please.I create all of my diagrams within an A4 Frame as I find this helps when I send documents to PDF. The problem I have is that when I do this, the lines/arrows in the frame are very small, (even when set to maximum size) you just cannot not see the arrows, and the lines are very thin.Is there a way around this, am I doing something wrong?Many thanksSteven 

16
J
3 months ago
Z
z-viBeginner
posted in Ask the community

[RESOLVED] Pen Drawings disappear when zooming or navigating

Hello.Me and members of my teams faced with problem. When I zoom out of my drawings and after zoom in back all my drawings disappear. 

16
O
1 year ago
M
MelindaNew Here
posted in Ask the community

Can't type in board?

New to Miro - Hello, I created a board but can’t type in it anymore - neither to edit stickies or text previously added by me, nor when I try and add new stickies - there just seems to be no option to change the text or type something new. this also happens when I create a new board - I can’t seem to type, nothing happens when I click in the space/on the sticky. I’m using Miro in Chrome, on my MacBook, and have just joined the lowest paid option (for three team members). Please help! TIA 

16
Kiron Bondale
1 year ago
Wendy Quenzer
Wendy QuenzerBeginner
asked in Ask the community

How do I lock my board to allow users to place stickies but not move other pieces around?

How do I lock my board to allow users to place stickies but not move other pieces around?

16
Robert Johnson
1 year ago
M
Maxime DelavergneBeginner
asked in Ask the community

Copy / Paste from / to outside of Miro

Hello, First, the FAQ states that when copying cells from a spreadsheet and pasting in Miro, each cell should appear as a individual post-it. It does not. As far as I am concerned, I get a single text box with each cell becoming a line of text. Also, it seems impossible to simply select a few post-its and paste their content as a list / multiple cells in a word document / spreadsheet. While Miro is integrated in lots of other tools and this is great, not supporting this seemingly simple feature is a terrible waste of time (Mural supports it for example). So, am I doing things wrong or is it really not possible? (And don’t tell me that I need to export a CSV file, please…  ) Thanks in advance for the support Regards, Maxime

16
P
1 year ago
D
Daniela SánchezNew Here
posted in Ask the community

[RESOLVED] I can't type on the board

I’ve been trying to type on my dashboard, every letter I write is erased and even if I try to edit an exit text I get erased

16
Marina
Mironeer
1 year ago
R
Ryan FrazeeBeginner
posted in Ask the community

Miro & Zoom Integration coming soon?

I heard during a training session recently that a Miro and Zoom integration is coming.  How can we get more information?  I am prepping for a workshop and plan to use both Miro and Zoom.   ​​​​​Do we have a timeline? What is the initial integration use case?   If it fits into my timeline, I would like to know if the use case(s) being worked on align with my needs or not.  I will be doing a workshop with 12 people and using Breakout rooms from Zoom to collaborate on different areas of the board.   Please let me know.  Thank you.

16
Robert Johnson
1 year ago
C
Chris ForsterBeginner
asked in Ask the community

Copy asset from one board to another

I have two Miro Boards. I want to copy some assets (a bunch of shapes, lines, text that form a large complex structure) from one board to the other. But the copy paste isn’t working? C

15
C
2 months ago
B
blu BEYOND GmbHNew Here
asked in Ask the community

HOW TO: Copy content from a free acount to the company account whiteboard?

Hello all together, I’m new to miro and are struggling with the - so I thought - simpliest thing on earth.   How do I copy content from a free acount whiteboard → to the company account whiteboard? I’m on FF and Chrome.   What do I do: I am on my free Account Whiteboard Strg A / or mark certain drawn elements on the whiteboard Then I tried both: Strg c and with right click and context menu Copy Then I switch to the company account (different browser) and paste it … nothing happens / as if there would be nothing in the clipboard. Can anyone help, please!

15
Robert Johnson
4 months ago
Bhaskar Wunnava
Bhaskar WunnavaContributor
asked in Ask the community

Stacking Custom Cards

I have a requirement and trying to find if this is possible or not. I have custom designed cards. while providing training i want those cards to be available to my clients as a stack, so that during a collaboration session anyone can use them multiple times. Just like the Stack of Sticky notes i want my custom cards to be available as a stack. Is there a possiblity of doing so.

15
mlanders
2 years ago
G
Giagka AndreannaNew Here
posted in Ask the community

Undo Deleted Items

Hello everyone!    I have a question if someone could help me on that. I had a training using Miro and many many sticky notes. One colleague deleted almost every sticky note from the board, one by one. And I saw it when I logged in to the platform later on. In the activity column where the team’s actions are stated, there is no option for undoing the deleted posts. Is there any action to the platform that could let me undo all these deleted notes or do I have to re-write them again from the beginning?     Thank you!   

15
Anton Telitsyn
2 years ago
C
Camillo 911Beginner
posted in Ask the community

PDF embedded in board is low quality when exported from frame

is anyone else having problems with embadded pdf files. I’m getting really bad qauality when exporting to pdf in high qualtiy. looks like a bug.

15
Robert Johnson
1 year ago
D
DranNew Here
posted in Ask the community

M1 Silicon Macs Support

Hi, I wonder if there will be a desktop app for the new silicon chips?thx

15
B
20 days ago
M
Martin Visby BuchardBeginner
posted in Ask the community

Public link sharing without sign up not working

I have team plan. When sharing by public link (everyone can edit mode), it should be possible for attendants to acces without sign up as anonynous. When testing this, I get the message “session has expired” and i’m being transfered to the sign in page. How can I fix this, so that my workshop attendants do not have to sign up.

15
Erwin Driesen
2 years ago
B
Ben AfiaBeginner
posted in Ask the community

How to delete unwanted frames

I’ve copied some design elements from one board to another and it seems to have kept frames. When I try to delete the frames in the frames panel on the left, the design elements delete as well. How can i keep the design but reset the frames?thanks

15
O
3 months ago
F
Flurin MengBeginner
posted in Ask the community

Can't change to navigation Mode "MOUSE"

Hi, I’ve switched the navitagtion mode in the past and everything worked. Now I have two boards where I can’t switch to mouse mode. When ever I do it, it switches back to touchscreen mode imidiatly.   Anybody had the same problem?

15
B
1 year ago
Terms & Conditions