Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,264 Topics
  • 18,482 Replies

5264 Topics

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PhilipLarenhjelmBeginner
posted in Ask the community

How to create Breakout rooms for Tasks given during a Miro Workshop

I am trying to create breakout rooms within a Miro board so that I can divide the participants into smaller groups and send them to different areas of the board.  I can read in the Miro help Center that there is suppose to be a Breakout icon/function to support this, but I simply do not have this icon in my Miro app and I cannot find any info if it is a function I have to install or similar. Does anyone know how I can create this type of Breakout groups? 

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Vlada
Mironeer
7 months ago
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Tom GranzowBeginner
posted in Ask the community

[RESOLVED] Frames randomly change order in presentation mode

I am using frames to create a presentation.  The problem is that whenever I shut down the Miro board and then come back some of the frames have randomly changed order in the presentation.  This is in the frames dialogue box that opens.  Some of the frames just show up in a new order.  Has anyone seen this?  Do you know how to stop it?

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Robert Johnson
21 days ago
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John DoughBeginner
posted in Ask the community

[RESOLVED] Objects being hidden behind wireframe frame

I logged into my board today and noticed that all of my images were missing. I quickly learned they were not missing, but moved to the background. The problem is I can not bring them back to the front. The only way to see the images is to either hide the device or make the background transparent.Has anyone seen this before, and how do I resolved it without having to go frame by frame removing the background?Thanks in advanceI’m on a free account by the way.  

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Robert Johnson
10 months ago
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MartaWozniakSemeniukNew Here
posted in Ask the community

[RESOLVED] "Anyone can view without sign up" link on Free plan is NOT working

I have a Free plan.I created a board and wanted to share a link so other people can see the board [just view permission] - I copied the link but it doesn’t work - it will only show the menus but nothing else that is on the board.I have tried different browsers, incognito modes, cookies cleaned - nothing works basically :(   

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Robert Johnson
8 months ago
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reallukeburrowsBeginner
posted in Ask the community

Copy and paste is not working

Hi,Unfortunately for me copy and paste and trying to duplicate one of my boards isn’t working for me. I’ve tried on the Desktop app and Google Chrome - neither work. I have cleared cookies etc. still not working for me. Any suggestions?

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1 month ago
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Dan DefenbaughBeginner
posted in Ask the community

[RESOLVED] Can't move multiple objects with SHIFT + Arrow keys

Yesterday I could move multiple selected objects with SHIFT + Arrow keys. Today I can’t. The objects are not locked. I can still move one object at a time with SHIFT + Arrow keys. What happened?I’m using Chrome Version 110.0.5481.177 on Mac OS Ventura 13.2.1

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18 days ago
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Valentina_kanishchevaBeginner
posted in Ask the community

не могу включить презентацию как участник

Добрый день! Участники не могут включить презентацию фреймов, нет такой кнопки на верхней панели, хотя раньше была 

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Robert Johnson
1 month ago
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Steve HaglerBeginner
posted in Ask the community

Error Message 'Access Revoked'

I am getting this message: “Access Revoked. Another user has removed you from the board “X”. “ I am the only user.  I looked up revoked in the search and nothing came up.  What might be going on?

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1 year ago
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Patrick DegenaarBeginner
posted in Ask the community

Wacom compatibility

Firstly in many ways Miro is a game changer - and has all sorts of interesting possibilities. So well done! That said, it would seem to me that Miro would work best with a Wacom pen. But the combination does not seem to be seamless! Issues:When using a mouse. All the icons on the left are accessable. But when using the wacom pen, 3 things are not accessable (i) it is not possible to switch to the eraser. (ii) It is not possible to change pen colour (iii) In an options window, it is not possible to click the X to leave (though using the upper button as a right click seems to work). There is no function to vary line thickness to pen widthSupport for these two things would make a big difference. I’m using a standard Windows 10 PC with a Wacom Intuos pro pen and tablet.

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1 year ago
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Hubert from HadeanNew Here
posted in Ask the community

How to open Miro board from URL in Windows App?

Hey, I got shared Miro board URL with me, and I can open it in my browser. But I cannot find any option in Miro’s Windows App to open there this board from URL. Is it even possible, or for URL-shared boards I can view them only via Webbrowser?

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7 months ago
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WiebkeBeginner
asked in Ask the community

Import a board into another miro account

Hi all,  I have a miro account with Consultancy license. I worked on one board with my customer on my account.  Now my customer is purchasing their own miro license, and we would like to import our existing board to their new workspace.  I know the export feature producing an rtb file, and was wondering if I can use it for this purpose. So, can I import an rtb in any miro account (having the backup/restore feature), or only on the original account where it came from?  Thanks for any input,  Wiebke

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Robert Johnson
2 years ago
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ScottShimerNew Here
asked in Ask the community

New Spell-check Feature

I see in the recent upgrade notes that spell-check was added to Miro, which is great and it is highlighting the mis-spelled words.  However, I cannot figure out how to get the suggested word spellings to display? In most applications you use the contextual mouse button, but that does not work.  I also tried hovering with, but no suggestions.  Is there a hot-key that needs to be used?Anyone else have this issue?

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Robert Johnson
1 year ago
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RJ DeGrendelNew Here
posted in Ask the community

Missing toolbar

I was working with a student and suddenly his toolbar vanished somehow.  He nor his mom could find it.  It was embarrassing because I had raved about the site and they spent a bit of time setting up the account and getting it up and running.  I could see my toolbar on the left side but his was missing.  It worked at first.  Is there a setting on his end that he accidentally hid it or did it erase.  He could type by clicking on the screen and clicking on the T.  But I really needed him to be able to write with the pencil. Any advice?

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1 year ago
Julien
JulienContributor
posted in Ask the community

TEXTBOX BUGS - How many days does Miro take to downgrade?

Since the Miro new update 0.4.3, there is a lot of texboxes bugs.I founded 4 textboxes bugs:Miro loses bullet points indentations Miro adds line breaks Miro deletes multiple spaces Miro is sometime frozed if I use more than 6000 chars. Please Miro, downgrade fast to the previous version.The bugs were reported on Saturday November 14 at 15:34.Miro adds line breaks.Miro deletes multiple spacesMiro loses indentations.

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Julien
2 years ago
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processorBeginner
asked in Ask the community

Board has disappeared — panic mode

I don’t usually open boards from my iphone but did so just now. It said something about updating stickies but seemed to hang for a while so I clicked the available ‘x’ in the corner. That took me back to my board list… but the board I was just on is missing. Missing. Gone. And I see no such thing as a trash. I did not ‘delete’ the board. Any ideas where it might be and how to get it back?  

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2 years ago
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Uladzimir LiashchynskiBeginner
posted in Ask the community

Restore deleted team

Is there any way to restore deleted team or board this team belong?Did a cleanup and delete deprecated teams from my account but important board I'm looking for  was assigned with old team. A bit shocked now. As an improvement why not to place boards name on the popup with warning(not only numbers of boards to be deleted. 

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1 year ago
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Andrea GiordanoBeginner
posted in Ask the community

Delayed writing on board

While using the Miro board to deliver an online lecture, the board starts off great and about half way through class it slows down to the point I can’t even write on it anymore. My boards are not huge, they have a few images but no widgets, and they are not shared. I only post the boards after class thinking that having all the student viewing it was slowing down the board. I have been using the Miro app with my surface pro. Any idea? Suggestions? The problem has gotten so bad that I think I will have to not use them in class anymore and find another solution. 

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Kiron Bondale
2 years ago
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Florence Van RoyBeginner
asked in Ask the community

Issue assigning a person to a card - board participants don't show up

I have a problem with cards : I try to associate an action (= card), to a personn who is contributing to the board. But, when I click on the icon (:who), I have no choice, only my name, even if we are 4 people working on the board (there isn’t any list, with names of people contributing) these people don’t belong to my team, but they have been invited with the link, and have registered with their email.  One more information : I have already facilitated a session, and created such cards ( with attribution of people for each action), and now, it doesn’t work !! what’s happening ?  Thank you in advance,  Florence

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2 years ago
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Thomas LiljaNew Here
posted in Ask the community

Cross team collaboration

Hello! I have a question that i haven’t been able to find a clear answer for. Problem We’re in a situation where we are currently paying for a seat in our team for a client. They really like Miro and would like to create their own team, but are worried that they’ll loose access to the boards we’ve been collaborating on. Question Is it possible to collaborate on the same boards across two different Miro teams?  Client team> Project Boards <Our team Thank you!

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1 year ago
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JeannineNew Here
asked in Ask the community

Changing color of icons and adding shading to shapes and gradations to colors?

Hello, All! I am a new Miro user and want to check on the availability of the following functions. Am I correct in finding that we: cannot change the colors, thickness, etc. of any icons? cannot add shadows or shading to any shapes? cannot add gradation within colors of any shapes? If I am wrong, this would be great! Thank you, Jeannine

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4 months ago
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Francois LachanceBeginner
asked in Ask the community

Deleted User ends up deleting board

Hi, we’ve had one of our users deleted and it also deleted the boards that they owned. It was an important one and it doesnt appear in trash either. We’ve tried recreating the account in hopes that since its the same email, it would just reactive the deleted account (assuming deleted actually meant deactivated in the database….)Trying to reach the url doesn’t do anything either. Even the recreated account doesnt get the message about restoring the board. Is thre any way to retrieve the board?I’ve reached out for support alos by email in hopes that maybe someone can retrieve it in the database or something… It’d be nice if a deleted users board would just get “reassigned” or get asked to reassign to someone through a popup or something….

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2 years ago
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HalNew Here
posted in Ask the community

How do I insert a simple checkbox toggle for task lists?

I would like to be able to scatter check boxes (or some other form of to-do list toggle) around my mind map.   I have found icons that look like checked boxes, but I can’t seem to find an interactive way to check things off by clicking.

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3 months ago
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Patrick FritzNew Here
posted in Ask the community

Voting does not start!

Hi, i’m on the education plan. I’ve invited guest users to vote. I’ve created the voting session, but if i click start now, the voting does not start. I just see upcoming votes. Is there something wrong? ThanksPatrick

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1 year ago
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Tammie LeungNew Here
posted in Ask the community

Export wireframes

i am creating wireframe and would like to export the board as image. I am using one of the default wireframing template which has the smartphone vector. Is there anyway that when i export the board, it will include the “smartphone”? currently when i export, it will only export the content inside the “smartphone”. Either I create rectangle shapes to hold each content, or my content is just like floating object in the image.

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K
6 months ago
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Darn CleverNew Here
posted in Ask the community

How do I turn off change highlights?

Hi there, New to Miro. I’ve created a board that I want to share in a training course tomorrow. I’ve prebuilt all my content. When I share the board, it shows everything highlighted as updated by me. The issue I have is that this is the first time people are seeing it, so they don’t need to see what’s changed. Is there a way I can turn this “feature” off? S

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1 year ago
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