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Hey all, When I opened one of our workshop boards today I noticed that 95% of the content was missing: There were probably more than 50 frames on the board, all disappeared without a trace. The weird thing is, not everything was gone. Two frames remained, one seemingly intact, the other one missing content as well. These two frames are the last ones I worked on yesterday, and the frame that looked complete was the last one I touched. It looks like everythings older than that has vanished.I first assumed that one of my teammates might have deleted something by accident, but when I checked the activity feed, I couldn’t see any deletions. The last changes where made by me, and when I stopped working yesterday, the board was fine. I tried everything, web client, browser version, I asked others to double check – but the content is definitely gone (at least for the time being).I have already created a support ticket, but I was wondering if anyone experienced something like this before and fo
Hi - I have just noticed that that there are a lot more diagramming shapes available in MiroHowever these seem to only be available to the Business or Enterprise plansIs this by design? As a freelance consultant I cannot pay for a 5 seat business license but would like to take advantage of the wider range of diagramming shapes
Help me out someone, please!I’ve been using Miro for half a year now, everything worked smoothly, but 2 days ago I accidentally did something, and NOW the ‘Double tap to add the last object used’ feature is not working.Now, if I double tap on the board, nothing appears, neither the T for the text, nor squares or stickers. How can I have that function back? Please, I hope someone knows.Thank you <3
I have completed all the recommended steps to share my board with guest users and that part works - but no matter what I do the download option on embedded PDF documents remains greyed out - they can view the document but can’t download it. Can anyone help?
Is there any way at all to return to using the left mouse button to move around the screen (click and drag)? It seems going to the Navigation Settings only allows you to choose between using the mouse or trackpad, but no option is available for choosing which mouse buttons control movement. Not sure why Miro decided to make this sudden, unnecessary change! If it’s not broken, don’t fix it!
I can’t log in with google account on Mac app. When I enter my google account, I get an error: “Couldn't sign you in. This browser or app may not be secure. Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.”
I’m at a loss as to why miro decided how people should use their mouse or trackpad.I am now required to use the opposite button on the mouse to navigate the board...why can’t the user decide??It’s not a real question for the community, rather a comment about user experience.
Hi all, I’m still in an evaluation mode as a free user and I’m unable to access my boards.. The preview isn’t showing up, just the grey logo and when clicked the grey logo animation plays but never loads. I’ve tried restarting my browser, opening Miro in an incognito window and downloading the app (OSX Big Sur) and tried opening from there and no luck opening the files.Any advice on what to try next?
Our company use Miro for Fashion Design and create a lot of boards that use JPG or PNG for visuals rather than Miros shapes/stickies.Once we drag and drop into Miro images are all different sizes, which have to be manually resized. We use A LOT of images 500+ so this is very time consuming! p.s love miro
When I try to export my artboards from sketch to board Miro using plugin by Miro I have always error (screen attached below). I have no idea why that appear although plugin recently pretty good worked. I need help how to solve the problem. Perhaps do you know similar analog of plugin for sketch? I will be grateful for any help, thanks.
Hello thereI am pretty new to Miro and use the educational planI have the following issuesWhen trying to write certain letter as N or S automatically start the underliyng shortcut function!It is impossible to write like thisTried:Double clicking Rightclick and select Edit modeThe problem occurs both when using Firefox or Chrome. Both are updated to the latest version.The related post in the community did not help so I ask it again.Anyone can help? I would like to use this in an international workshop but with this it is useless.
I have many boards on different accounts and I see the same lag. I tried to move frames, stickers, tables, mindmaps, shapes, it just randomly happens to any of the elements on a board. When I try to drag it to another place, it moves, but the moment I release it, it bounces back to where it was. None of the elements are locked. They are just stuck in random places. Does anybody know what I can do about it? It’s really annoying and frustrating.
Hello,I just began to use Miro recently and created new boards last week.When I got back to it today, all the links (internal to objects and external to sites) I created has disappeared from all the boards! Exept for one, with a mistake I corrected before leaving the board on friday…I tried to recreate the links but everytime I leave the board, the links has disappeared again when I reopen !Does anyone now if it is a frequent issue? Do you know how to restore the links and make them stay?BTW, I am still using the free version because I am testing the tool. Is there maybe a limit of links in free version?And there has been only me working on these boards for the moment.Thank you for the help.
The loading of my Miro boards has gone to crap over the last few weeks. Has anything changed on Miro's end? Is there anything we can do to improve performance?We are heavy picture users. Many of the jpegs on our board just show a gray box with the blue loading circle, but they never finish loading.I’m on Windows 10 with the latest updates. I have tried Chrome, Firefox, and the Miro standalone app. They are all performing poorly.
When Miro releases updates, I get these annoying “what’s new” popups all over the screen. I don’t want to see them - they get in the way of me actually using the board to get work done.How do I permanently disable these popups? I don’t see any options in preferences, anywere.
Hello - we open our board, zoom in to the content we’ve uploaded previously and those PDFs start to load, but then disappear completely. They even disappear on the map (no more blue rectangles). This started last night. Any tips? I emailed support.
I use Miro 10 hours/day for my role leading Design Thinking at Bose. Today, the majority of my boards are freezing when I zoom in to the point where I need to quit the app and rejoin. I use the Miro iPad app exclusively and have never had this issue before. It seems to be happening more often or sooner on some boards than others, but it’s a fairly consistent problem overall. Anyone else having this issue?
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