Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 6,196 Topics
  • 21,372 Replies

6196 Topics

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PhilipLarenhjelmBeginner
posted in Ask the community

How to create Breakout rooms for Tasks given during a Miro Workshop

I am trying to create breakout rooms within a Miro board so that I can divide the participants into smaller groups and send them to different areas of the board.  I can read in the Miro help Center that there is suppose to be a Breakout icon/function to support this, but I simply do not have this icon in my Miro app and I cannot find any info if it is a function I have to install or similar. Does anyone know how I can create this type of Breakout groups? 

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Vlada
Mironeer
1 year ago
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MarlaContributor
posted in Ask the community

Novice Q: How does Miro work with/interact with platforms like Zoom?

I am very new to Miro and my Q. is this: I am planning on running a virtual workshop using either Zoom or Skype (undecided at this time)-and I am looking for a “whiteboard” feature that will allow me to draw or type notes so that my virtual workshop participants can see these notes. Does Miro work with Zoom/Skype, and if so, how? I appreciate any guidance on this….many thanks:) 

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2 years ago
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Tyler MastersNew Here
posted in Ask the community

[RESOLVED] Copying hyperlinks from cells in Excel into Stickies . . . used to work. : /

I’m wondering what happened . . . .I used to be able to create hyperlink/stickies to user stories in our internal Azure DevOps instance and bulk copy/paste those links as individual stickies on a Miro board.  Nothing fancy, nor over the top (<50).  All of the sudden, the links would come into Miro as plan text; no longer hyperlinks.  I can still use the ‘link’ feature to add the link once the sticky has been added, but, it adds so much time and steps to the process whereas before it was simply a single cut/paste.  The process used didn’t change.  I also enlisted colleagues to test and sure enough, they, too, lost the ability to create a sticky with a hyperlink.  What happened? Thanks, in advance.

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Robert Johnson
2 years ago
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Kristina WaldtNew Here
posted in Ask the community

[RESOLVED] Zoom on Firefox v88 doubles every time you zoom in/out

Same issue. It was always working fine, but since today it has weird jumps.(5% →21% → 91% → 400%)It’s the same board too.

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Marina
Mironeer
2 years ago
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Murat MirataBeginner
posted in Ask the community

[RESOLVED] Cannot move boards to Projects in Safari browser

Up until few weeks ago, I was able to move boards into different projects. This option is no longer possible. Clicking on the board title opens the window with settings, and there is a link to change the project as well. But the dropdown menu - which used to show all the projects to choose from - no longer lists the projects. Does anyone else have a similar problem? Has anyone figured out how to solve it? in case it is an Operating System and browser issue, I am trying to work with Safari (14.0.3) on a Mac that runs Catalina (10.15.7). Many thanks in advance. Murat. 

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A
2 years ago
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ArwedBeginner
posted in Ask the community

Follow me function not working

Hi everyone, I am facing the problem, that the ‘bring everyone to me’ function is not working properly.I was sharing a board with a colleague using a daypass. Although miro depicts them as an ‘editor’ they are unable to click on the ‘bring everyone to me’ button, it seems to be deactivated.Any ideas? Thanks!

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Robert Johnson
2 years ago
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Jasmit RangrBeginner
posted in Ask the community

Embedded Miro board doesn't work on iPhone and iPad

I am trying to embed a miro board on my website. It works great on desktop and on iOS on an iPad, but it freezes on my iPhone, both in chrome and safari. Here’s a link to the test page on my site:https://rangr.com/test_miro.htmlThanks for any help!  

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1 year ago
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bert stoffelsBeginner
posted in Ask the community

Full member is not recognised by new team

a team member can’t be invited/recognised as a full member to another team. because of this the amount of boards he can access is limited, how can this account be recognised as a full member?  

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Kiron Bondale
3 years ago
Christophe GESCHÉ
Christophe GESCHÉExperienced Community Member
posted in Ask the community

new default thumbnails fun but the menu is no longer visible

Now it’s very hard to see the 3 dots in top right of the thumbnail

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Christophe GESCHÉ
1 month ago
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MadisonBeginner
asked in Ask the community

Moving project board to a new team on free plan

Hi! I originally started using Miro for a class project with a team. The project since then has ended and no one uses the team anymore. However, I continued using Miro for my own personal use. Not realizing it was connected to my project team still, I created a board that I use for my own project planning. I’ve since realized that the board is still under this project team where I am not the owner. I would like to leave this project team and take the board I’ve been using with me and create a new team that contains just me. However, I’m on the free plan and don’t see a work around to do this except for swapping to a paid plan for a month. Is there a work around for this, or should I simply pay for a single month so that I can move the board?

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Robert Johnson
2 years ago
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RobOKActive Contributor
posted in Ask the community

New features from Distributed 2021

I have not seen much on the new features (i.e, i missed the session and its not posted as a video). Is there an official or unofficial recap of the new features that have been teased? I signed up for Beta Access but don’t know what i might get! (at least in detail) Thanks,Rob.

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Colleen Curtis
2 years ago
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aakNew Here
posted in Ask the community

[RESOLVED] Export board as PDF doesn't show images

When I export my Miro board has a PDF or Vector. It does not show the images in the saved file.This is also only 1/3 of the Miro Board.Is there a different way to save large Miro Boards? 

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2 years ago
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ClaytonBeginner
posted in Ask the community

Presentation Mode Full Screen Frames not displaying correctly...

Hello, I have created several sticky notes, images, mind maps and cards and surrounded these using frames. These frames are not all of the same size. I then go to presentation mode full screen and most of these work well, ie. the contents are in the centre of the screen. Occasionally though there are a couple of frames that are displayed to the right of the iMac monitor (I’m only using one), so I only get a small portion of the content. If I wait about 10 seconds or so, the display then refreshes to the middle of the screen. Is this a bug or something I have done wrong? This happens on my desktop and safari browser. Kind Regards, Clayton

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B
2 years ago
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AilinaBeginner
posted in Ask the community

Performance issue

Two of my boards aren’t working completely. I know they are too large, but I can’t even just delete  unnecessary frames at all, because it stops working as soon as I do  any actions on the boards. What shall I do? Help please 🙌🏻

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L
3 months ago
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John DoughBeginner
posted in Ask the community

[RESOLVED] Objects being hidden behind wireframe frame

I logged into my board today and noticed that all of my images were missing. I quickly learned they were not missing, but moved to the background. The problem is I can not bring them back to the front. The only way to see the images is to either hide the device or make the background transparent.Has anyone seen this before, and how do I resolved it without having to go frame by frame removing the background?Thanks in advanceI’m on a free account by the way.  

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Robert Johnson
1 year ago
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Daniel LouwBeginner
asked in Ask the community

Team membership removed my free boards allocation

Hello MiroI am only slightly pulling my hair out over this. I have a Miro account that is currently on the free tier. I have recently been added to an external team (by a 3rd party) that I am collaborating with on a project. This team is also on the free tier, and they have 3 boards on there already.I want to now create a board of my own, for personal and unrelated things, but it seems like I can’t because the boards on this other team counts towards my own allocation?Is this supposed to work like this?  Why can’t I create my own boards outside of the team that I have been added to? What would have happened if I had a board on my profile already, and then got added to this team? Would Miro have deleted my board or something?

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Robert Johnson
2 years ago
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Uladzimir LiashchynskiBeginner
posted in Ask the community

Restore deleted team

Is there any way to restore deleted team or board this team belong?Did a cleanup and delete deprecated teams from my account but important board I'm looking for  was assigned with old team. A bit shocked now. As an improvement why not to place boards name on the popup with warning(not only numbers of boards to be deleted. 

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2 months ago
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MartaWozniakSemeniukNew Here
posted in Ask the community

[RESOLVED] "Anyone can view without sign up" link on Free plan is NOT working

I have a Free plan.I created a board and wanted to share a link so other people can see the board [just view permission] - I copied the link but it doesn’t work - it will only show the menus but nothing else that is on the board.I have tried different browsers, incognito modes, cookies cleaned - nothing works basically :(   

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Robert Johnson
1 year ago
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Ruth NewnhamActive Contributor
posted in Ask the community

[RESOLVED] Template links not updating to current board

i love templates. use them all the time. But the problem is that all the links between the various elements in the template need redoing every time - this is a bit time consuming and a bit hit and miss if you miss one! - Anyway of getting them to stay linked would be appreciated. 

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M
11 months ago
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Daniela FerreiraNew Here
posted in Ask the community

[RESOLVED] Can't open or save my web whiteboard

I created a free board on Web White Board by Miro and the 24h have passed so it's locked. I already tried signing in and signing up to a new account, and i still can't access it i get the message: "Hmm, that didn’t workThat page can’t be reached, but if you double-check it,we’re happy to try again."My Board link is: https://webwhiteboard.com/board/sXClE4dZ4szHTHLv2HKOTPaAexWx9nZc/ 

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Alyona
Mironeer
2 days ago
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JeannineNew Here
asked in Ask the community

Changing color of icons and adding shading to shapes and gradations to colors?

Hello, All! I am a new Miro user and want to check on the availability of the following functions. Am I correct in finding that we: cannot change the colors, thickness, etc. of any icons? cannot add shadows or shading to any shapes? cannot add gradation within colors of any shapes? If I am wrong, this would be great! Thank you, Jeannine

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7 months ago
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MEHMET AYDOGDUBeginner
posted in Ask the community

Everything deleted in our board after login mobile app

I did not erase absolutely anything, everything on our board was erased. This happened after logging into the mobile app on Android. We had very important data and unfortunately we did not export the board. The incident took place within 1 hour. Sorry, I couldn't find a place to email the support team. You need to bring back our board named as Quick Cloud.

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S
3 years ago
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Guillermo Yañez SánchezBeginner
asked in Ask the community

No puedo acceder a mis tableros, ni a mi usuario

Buenos días, NO PUEDO ACCEDER A MIS TABLEROS, NI A MI USUARIO.  He probado en tres navegadores, en una página de incognito. No me dan ninguna solución. He pagado por usar MIRO y no puedo hacerlo. Gracias.  

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D
1 year ago
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Valentina_kanishchevaBeginner
posted in Ask the community

не могу включить презентацию как участник

Добрый день! Участники не могут включить презентацию фреймов, нет такой кнопки на верхней панели, хотя раньше была 

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Robert Johnson
9 months ago
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WiebkeBeginner
asked in Ask the community

Import a board into another miro account

Hi all,  I have a miro account with Consultancy license. I worked on one board with my customer on my account.  Now my customer is purchasing their own miro license, and we would like to import our existing board to their new workspace.  I know the export feature producing an rtb file, and was wondering if I can use it for this purpose. So, can I import an rtb in any miro account (having the backup/restore feature), or only on the original account where it came from?  Thanks for any input,  Wiebke

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Robert Johnson
2 years ago
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