Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 6,081 Topics
  • 20,903 Replies

6081 Topics

Stephanie Postma
Stephanie PostmaBeginner
posted in Ask the community

Fishbone Diagram Template not pulling in all content previewed

When I hit “use template” for the Fishbone Diagram template, I’m only getting parts of the preview and not the instructions or video.  I do have a Miro license and am logged in.  Please advise - thanks!  https://miro.com/templates/fishbone-diagram/

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Robert Johnson
1 year ago
Kyle Chipman
Kyle ChipmanMiro Hero
posted in Ask the community

[RESOLVED] For Windows Desktop App, Disable / Re-Assign Alt Revealing App Ribbon

I lean quite heavily on Alt + Click / Drag to duplicate objects. Pressing Alt in the Windows Desktop App reveals the top application ribbon (File, Edit, etc). Duplicating objects using the Alt method reveals the top application ribbon, bumping interface elements (left-hand tool tray, vertical scroll bar) down, then re-hiding and re-shifting when any subsequent action is performed. It’s not a major issue, more one of those "Serenity Now, Insanity Later” kind of things. For as much as I’ve used both the desktop app and the Alt + Click / Drag Duplication method, I can’t remember this being an issue until quite recently. Not sure if an update affected this. On the topic of Alt + Click / Drag to Duplicate in the Desktop App, I’ve also noticed a recent uptick where an object will appear duplicated but not actually duplicate (it’s non-selectable). I’ll need to close out and re-open the board for the object to not appear and the board to resume its fully synced functionality. It happens every

17
Kyle Chipman
6 months ago
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Tom ROYERBeginner
posted in Ask the community

How to use Miro offline as a personal tool

Hi,I would like to use Miro not only as a team tool but also as a personal tool to have personal boards of my own mind maps. It becomes a problem when needing to work offline (ex: in the train with bad/no wifi). I understand Miro doesn’t work offline on colaborative boards as the timeline of modification would become hard to follow. But for a personal boards not shared, is there a way to work offline? Technicaly, if not shared, it would not be complicated at all, only would require to stock data on local hard drive.

16
A
5 months ago
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VeronikaKDABeginner
posted in Ask the community

Presentation mode doesn't work. Help!

Hi,I made a workshop board in Miro for a workshop TOMORROW, and the presentation mode doesn’t work. We have a basic subscription, so it’s possible to invite people without an account to edit the board, but when I (the presentator) move around in the board in presentation mode, the participants don’t follow. Which I thought was the idea of presentation mode. There is also a part in the workshop, where I present some frames, and also there the participants don’t follow the frames if I click through them.I might find some workaround with sharing my screen but I think it might be confusing to switch between the shared screen miro and the “own” miro.

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Joe McLean
Mironeer
7 months ago
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Marcel BritschContributor
posted in Ask the community

How do I publicly share a board / template so that people can copy (but not edit) it?

Hello, I have created a board with a number of canvases which I want to share with a public wider community so that they can use this board as starting point (template if you like).   I want them to be able to use it as template, i.e. copy it and make it their own, but not modify it. What is the best way of doing this?  What plan do I need to be on for this?   Thanks so much m

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J
1 year ago
J
jspJSPJSPNew Here
posted in Ask the community

[RESOLVED] Right-click to pan is also drawing when in Pen mode

Hello,When you have the "pencil" tool selected, and you try to move on the board with the right click, you continue to write while you move.It is very annoying, I wanted to know if it is a bug or an update.Or how to disable it.I tested it on the miro app on Windows and on my browserThanks 

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Robert Johnson
10 months ago
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Steven-JWPMBeginner
asked in Ask the community

Issue with arrows

Hi,I need some help/advise with lines/arrows please.I create all of my diagrams within an A4 Frame as I find this helps when I send documents to PDF. The problem I have is that when I do this, the lines/arrows in the frame are very small, (even when set to maximum size) you just cannot not see the arrows, and the lines are very thin.Is there a way around this, am I doing something wrong?Many thanksSteven 

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J
11 months ago
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Gary SchneirNew Here
asked in Ask the community

How to work with Jira sub-tasks

I am working with story boards and have some detail in sub-tasks under a Jira story.  I am able to find and insert a Jira story into my Miro story board fine, but I would like to see the sub-tasks too.  When I edit the Jira story within Miro, I can’t even see the sub-tasks.    Is there something I can do to be able to work with story sub-tasks?    

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E
2 months ago
Z
z-viBeginner
posted in Ask the community

[RESOLVED] Pen Drawings disappear when zooming or navigating

Hello.Me and members of my teams faced with problem. When I zoom out of my drawings and after zoom in back all my drawings disappear. 

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O
2 years ago
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MelindaNew Here
posted in Ask the community

Can't type in board?

New to Miro - Hello, I created a board but can’t type in it anymore - neither to edit stickies or text previously added by me, nor when I try and add new stickies - there just seems to be no option to change the text or type something new. this also happens when I create a new board - I can’t seem to type, nothing happens when I click in the space/on the sticky. I’m using Miro in Chrome, on my MacBook, and have just joined the lowest paid option (for three team members). Please help! TIA 

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Kiron Bondale
1 year ago
Wendy Quenzer
Wendy QuenzerBeginner
asked in Ask the community

How do I lock my board to allow users to place stickies but not move other pieces around?

How do I lock my board to allow users to place stickies but not move other pieces around?

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Robert Johnson
2 years ago
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Daniela SánchezNew Here
posted in Ask the community

[RESOLVED] I can't type on the board

I’ve been trying to type on my dashboard, every letter I write is erased and even if I try to edit an exit text I get erased

16
Marina
Mironeer
2 years ago
R
Ryan FrazeeBeginner
posted in Ask the community

Miro & Zoom Integration coming soon?

I heard during a training session recently that a Miro and Zoom integration is coming.  How can we get more information?  I am prepping for a workshop and plan to use both Miro and Zoom.   ​​​​​Do we have a timeline? What is the initial integration use case?   If it fits into my timeline, I would like to know if the use case(s) being worked on align with my needs or not.  I will be doing a workshop with 12 people and using Breakout rooms from Zoom to collaborate on different areas of the board.   Please let me know.  Thank you.

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Robert Johnson
2 years ago
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Anne ScarlettActive Contributor
posted in Ask the community

Unable to duplicate my own board (I am owner/creator)

Hi friends! I have a huge master board that I like to backup with a duplicate copy often. Today, I’m unable to do so, no matter how long I “wait” (which believe me, is a LONG time).Meanwhile, I have been able to successfully duplicate my other boards today.  Has this happened to anyone else? 

16
S
2 days ago
Lauree Schloss
Lauree SchlossContributor
posted in Ask the community

[RESOLVED] Text alignment bug

My text layers shift around when I close and reopen a board.  I am very OCD so I keep having to fix their placement!I will put the text here: And then it will shift to being here: I am 100% confident that no one is accidentally moving it around.  

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F
6 months ago
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Chris ForsterBeginner
asked in Ask the community

Copy asset from one board to another

I have two Miro Boards. I want to copy some assets (a bunch of shapes, lines, text that form a large complex structure) from one board to the other. But the copy paste isn’t working? C

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C
10 months ago
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blu BEYOND GmbHNew Here
asked in Ask the community

HOW TO: Copy content from a free acount to the company account whiteboard?

Hello all together, I’m new to miro and are struggling with the - so I thought - simpliest thing on earth.   How do I copy content from a free acount whiteboard → to the company account whiteboard? I’m on FF and Chrome.   What do I do: I am on my free Account Whiteboard Strg A / or mark certain drawn elements on the whiteboard Then I tried both: Strg c and with right click and context menu Copy Then I switch to the company account (different browser) and paste it … nothing happens / as if there would be nothing in the clipboard. Can anyone help, please!

15
Robert Johnson
1 year ago
Bhaskar Wunnava
Bhaskar WunnavaContributor
asked in Ask the community

Stacking Custom Cards

I have a requirement and trying to find if this is possible or not. I have custom designed cards. while providing training i want those cards to be available to my clients as a stack, so that during a collaboration session anyone can use them multiple times. Just like the Stack of Sticky notes i want my custom cards to be available as a stack. Is there a possiblity of doing so.

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mlanders
3 years ago
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Giagka AndreannaNew Here
posted in Ask the community

Undo Deleted Items

Hello everyone!    I have a question if someone could help me on that. I had a training using Miro and many many sticky notes. One colleague deleted almost every sticky note from the board, one by one. And I saw it when I logged in to the platform later on. In the activity column where the team’s actions are stated, there is no option for undoing the deleted posts. Is there any action to the platform that could let me undo all these deleted notes or do I have to re-write them again from the beginning?     Thank you!   

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Anton Telitsyn
2 years ago
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Camillo 911Beginner
posted in Ask the community

PDF embedded in board is low quality when exported from frame

is anyone else having problems with embadded pdf files. I’m getting really bad qauality when exporting to pdf in high qualtiy. looks like a bug.

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Robert Johnson
2 years ago
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DranNew Here
posted in Ask the community

M1 Silicon Macs Support

Hi, I wonder if there will be a desktop app for the new silicon chips?thx

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B
8 months ago
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Suzanne OrzechBeginner
asked in Ask the community

Frames not picking up objects/objects within frames not moving with the frame?

Hello there!  I am creating a Customer Journey Map.  I am using a Macbook Pro.  I am fairly tech savvy and I cannot for the life of me get frames to pick up the objects within them so that I can move them all together.  I have tried to select existing objects and then frame them, and I have tried creating the frame first THEN adding the objects.  Nothing works for me.  I have looked through the community for similar issues, but I have. not found the exact same issue.  I have enabled the grid and disabled it….nothing works for me.  Any advice out there?  Many thanks in advance!  

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Robert Johnson
4 months ago
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Martin Visby BuchardBeginner
posted in Ask the community

Public link sharing without sign up not working

I have team plan. When sharing by public link (everyone can edit mode), it should be possible for attendants to acces without sign up as anonynous. When testing this, I get the message “session has expired” and i’m being transfered to the sign in page. How can I fix this, so that my workshop attendants do not have to sign up.

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Erwin Driesen
2 years ago
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Flurin MengBeginner
posted in Ask the community

Can't change to navigation Mode "MOUSE"

Hi, I’ve switched the navitagtion mode in the past and everything worked. Now I have two boards where I can’t switch to mouse mode. When ever I do it, it switches back to touchscreen mode imidiatly.   Anybody had the same problem?

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B
2 years ago
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Tammie LeungNew Here
posted in Ask the community

Export wireframes

i am creating wireframe and would like to export the board as image. I am using one of the default wireframing template which has the smartphone vector. Is there anyway that when i export the board, it will include the “smartphone”? currently when i export, it will only export the content inside the “smartphone”. Either I create rectangle shapes to hold each content, or my content is just like floating object in the image.

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C
1 month ago
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