Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,264 Topics
  • 18,482 Replies

5264 Topics

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Tom ROYERBeginner
posted in Ask the community

How to use Miro offline as a personal tool

Hi,I would like to use Miro not only as a team tool but also as a personal tool to have personal boards of my own mind maps. It becomes a problem when needing to work offline (ex: in the train with bad/no wifi). I understand Miro doesn’t work offline on colaborative boards as the timeline of modification would become hard to follow. But for a personal boards not shared, is there a way to work offline? Technicaly, if not shared, it would not be complicated at all, only would require to stock data on local hard drive.

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1 month ago
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Niels WillemsBeginner
posted in Ask the community

[RESOLVED] Some font typefaces not exporting to PDF (high quality, vector)

Hi there!I have never had this problem before, but today the fonts are not exporting from Miro to PDF. Does anyone know how to fix this? I already installed the used fonts, but it's still not working.Thanks, Niels.

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Alyona
Mironeer
10 months ago
Mishal
MishalGroup Leader
asked in Ask the community

Where can I listen to the original Timer chill beats music outside of Miro?

Is there a place where I can listen to the chill beats music outside of Miro? Like on spotify for example. If yes, would be grateful if you could share a link or name to find the music. Thank youMishal 

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Robert Johnson
1 year ago
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Kate McRae
posted in Ask the community

Is anyone else struggling with the changes to the Select functionality?

Since the changes to the select functionality over the last few days - I now find that whenever I want to select something (or somethings) within a container of some decription - whether a box, table or something else - it ALWAYS selects the container as well - even if I go nowhere near the edges.  I’m finding this very frustrating. Any suggestions.

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Brandon Lee
1 year ago
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Christopher ClintonNew Here
posted in Ask the community

[RESOLVED] Endless images loading issue

Yes, not resolved.  My team pays for this service and I will be opening a ticket.  Others that are experiencing this Please open a ticket as well, as it should help them know that it is an issue and to better understand what is causing the issue in order to fix their code.

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Alyona
Mironeer
6 months ago
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Angela MooreBeginner
posted in Ask the community

RANDOM ZOOMING

Using Miro app and in chrome on my mac.When I log in, the automatically zooms to 400%.  When I zoom out.. the minute i let go of the mouse.. it zooms back in..Have tried switching navigation from mouse to track pad - no luckHave checked if any of my keys are stuck - no luck 

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3 months ago
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KrystleNew Here
posted in Ask the community

[RESOLVED] Cannot add some Templates to a board

Not sure if others are experiencing this, but when I go to use a template I’ve chosen, nothing appears. I’ve tried different browsers, different computers, accepted cookies, etc. but to no avail. 

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AgileExponent
3 months ago
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Sharon Bristol MorseBeginner
posted in Ask the community

I can not get the Hover text to work on any of the Miro toolbars.

Can someone explain how to get the hover text to work on toolbar items?  It works for other applications just not on any of my Miro Boards. 

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S
1 month ago
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Anne ScarlettActive Contributor
posted in Ask the community

Unable to duplicate my own board (I am owner/creator)

Hi friends! I have a huge master board that I like to backup with a duplicate copy often. Today, I’m unable to do so, no matter how long I “wait” (which believe me, is a LONG time).Meanwhile, I have been able to successfully duplicate my other boards today.  Has this happened to anyone else? 

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Robert Johnson
10 months ago
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MarlaContributor
posted in Ask the community

Novice Q: How does Miro work with/interact with platforms like Zoom?

I am very new to Miro and my Q. is this: I am planning on running a virtual workshop using either Zoom or Skype (undecided at this time)-and I am looking for a “whiteboard” feature that will allow me to draw or type notes so that my virtual workshop participants can see these notes. Does Miro work with Zoom/Skype, and if so, how? I appreciate any guidance on this….many thanks:) 

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2 years ago
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Tyler MastersNew Here
posted in Ask the community

[RESOLVED] Copying hyperlinks from cells in Excel into Stickies . . . used to work. : /

I’m wondering what happened . . . .I used to be able to create hyperlink/stickies to user stories in our internal Azure DevOps instance and bulk copy/paste those links as individual stickies on a Miro board.  Nothing fancy, nor over the top (<50).  All of the sudden, the links would come into Miro as plan text; no longer hyperlinks.  I can still use the ‘link’ feature to add the link once the sticky has been added, but, it adds so much time and steps to the process whereas before it was simply a single cut/paste.  The process used didn’t change.  I also enlisted colleagues to test and sure enough, they, too, lost the ability to create a sticky with a hyperlink.  What happened? Thanks, in advance.

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Robert Johnson
1 year ago
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Kristina WaldtNew Here
posted in Ask the community

[RESOLVED] Zoom on Firefox v88 doubles every time you zoom in/out

Same issue. It was always working fine, but since today it has weird jumps.(5% →21% → 91% → 400%)It’s the same board too.

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Marina
Mironeer
1 year ago
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Murat MirataBeginner
posted in Ask the community

[RESOLVED] Cannot move boards to Projects in Safari browser

Up until few weeks ago, I was able to move boards into different projects. This option is no longer possible. Clicking on the board title opens the window with settings, and there is a link to change the project as well. But the dropdown menu - which used to show all the projects to choose from - no longer lists the projects. Does anyone else have a similar problem? Has anyone figured out how to solve it? in case it is an Operating System and browser issue, I am trying to work with Safari (14.0.3) on a Mac that runs Catalina (10.15.7). Many thanks in advance. Murat. 

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A
1 year ago
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ArwedBeginner
posted in Ask the community

Follow me function not working

Hi everyone, I am facing the problem, that the ‘bring everyone to me’ function is not working properly.I was sharing a board with a colleague using a daypass. Although miro depicts them as an ‘editor’ they are unable to click on the ‘bring everyone to me’ button, it seems to be deactivated.Any ideas? Thanks!

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Robert Johnson
1 year ago
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Jasmit RangrBeginner
posted in Ask the community

Embedded Miro board doesn't work on iPhone and iPad

I am trying to embed a miro board on my website. It works great on desktop and on iOS on an iPad, but it freezes on my iPhone, both in chrome and safari. Here’s a link to the test page on my site:https://rangr.com/test_miro.htmlThanks for any help!  

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3 months ago
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bert stoffelsBeginner
posted in Ask the community

Full member is not recognised by new team

a team member can’t be invited/recognised as a full member to another team. because of this the amount of boards he can access is limited, how can this account be recognised as a full member?  

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Kiron Bondale
2 years ago
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MadisonBeginner
asked in Ask the community

Moving project board to a new team on free plan

Hi! I originally started using Miro for a class project with a team. The project since then has ended and no one uses the team anymore. However, I continued using Miro for my own personal use. Not realizing it was connected to my project team still, I created a board that I use for my own project planning. I’ve since realized that the board is still under this project team where I am not the owner. I would like to leave this project team and take the board I’ve been using with me and create a new team that contains just me. However, I’m on the free plan and don’t see a work around to do this except for swapping to a paid plan for a month. Is there a work around for this, or should I simply pay for a single month so that I can move the board?

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Robert Johnson
1 year ago
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RobOKActive Contributor
posted in Ask the community

New features from Distributed 2021

I have not seen much on the new features (i.e, i missed the session and its not posted as a video). Is there an official or unofficial recap of the new features that have been teased? I signed up for Beta Access but don’t know what i might get! (at least in detail) Thanks,Rob.

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Colleen Curtis
1 year ago
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aakNew Here
posted in Ask the community

[RESOLVED] Export board as PDF doesn't show images

When I export my Miro board has a PDF or Vector. It does not show the images in the saved file.This is also only 1/3 of the Miro Board.Is there a different way to save large Miro Boards? 

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1 year ago
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ClaytonBeginner
posted in Ask the community

Presentation Mode Full Screen Frames not displaying correctly...

Hello, I have created several sticky notes, images, mind maps and cards and surrounded these using frames. These frames are not all of the same size. I then go to presentation mode full screen and most of these work well, ie. the contents are in the centre of the screen. Occasionally though there are a couple of frames that are displayed to the right of the iMac monitor (I’m only using one), so I only get a small portion of the content. If I wait about 10 seconds or so, the display then refreshes to the middle of the screen. Is this a bug or something I have done wrong? This happens on my desktop and safari browser. Kind Regards, Clayton

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1 year ago
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Gary SchneirNew Here
asked in Ask the community

How to work with Jira sub-tasks

I am working with story boards and have some detail in sub-tasks under a Jira story.  I am able to find and insert a Jira story into my Miro story board fine, but I would like to see the sub-tasks too.  When I edit the Jira story within Miro, I can’t even see the sub-tasks.    Is there something I can do to be able to work with story sub-tasks?    

14
A
2 months ago
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Daniel LouwBeginner
asked in Ask the community

Team membership removed my free boards allocation

Hello MiroI am only slightly pulling my hair out over this. I have a Miro account that is currently on the free tier. I have recently been added to an external team (by a 3rd party) that I am collaborating with on a project. This team is also on the free tier, and they have 3 boards on there already.I want to now create a board of my own, for personal and unrelated things, but it seems like I can’t because the boards on this other team counts towards my own allocation?Is this supposed to work like this?  Why can’t I create my own boards outside of the team that I have been added to? What would have happened if I had a board on my profile already, and then got added to this team? Would Miro have deleted my board or something?

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Robert Johnson
1 year ago
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Ruth NewnhamActive Contributor
posted in Ask the community

[RESOLVED] Template links not updating to current board

i love templates. use them all the time. But the problem is that all the links between the various elements in the template need redoing every time - this is a bit time consuming and a bit hit and miss if you miss one! - Anyway of getting them to stay linked would be appreciated. 

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2 months ago
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MEHMET AYDOGDUBeginner
posted in Ask the community

Everything deleted in our board after login mobile app

I did not erase absolutely anything, everything on our board was erased. This happened after logging into the mobile app on Android. We had very important data and unfortunately we did not export the board. The incident took place within 1 hour. Sorry, I couldn't find a place to email the support team. You need to bring back our board named as Quick Cloud.

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S
2 years ago
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Guillermo Yañez SánchezBeginner
asked in Ask the community

No puedo acceder a mis tableros, ni a mi usuario

Buenos días, NO PUEDO ACCEDER A MIS TABLEROS, NI A MI USUARIO.  He probado en tres navegadores, en una página de incognito. No me dan ninguna solución. He pagado por usar MIRO y no puedo hacerlo. Gracias.  

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D
4 months ago
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