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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9390 Topics
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SldrknNew Here
posted in Ask the Community
Question for colleagues in China - Miro training video

Hi all, we just found out Miro from Microsoft Teams App. We really loved and planning to request a premium account from our manager. But there is a problem regarding the training videos on YouTube. My colleagues in China have no access to YouTube and cannot watch the videos. Do you know how to find Miro App training (30 mins training) except YouTube?

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Avetisov ArtNew Here
asked in Ask the Community
Unable to recover board

Hello everyone. I have some problems, accidentally deleted my board. Try to fix that, I read manual, but I haven't link to recover only text Go to all board. 

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Robert Johnson
Adele Couturier
Adele CouturierBeginner
asked in Ask the Community
Issue with my sharing settings

Hello all ! I am on free account plan. I want to re-edit a “view only” board. I’ve read that if I was changing the “sharing settings” on this board I was able to edit again this board but it remains in “view only”.I don’t mind to set another active board in view only, in order to remain with only 3 editable boards but I can’t find a way to change my current active boards.How can I do ? Thank you very much in advance for your help.

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Adele Couturier
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MichaelmossNew Here
asked in Ask the Community
How to reduce the font size on some arrows?

Firstly, getting to any form of help on a paid product like this has been hell. I click on ? symbols only to be taken on a wildgoose chase. I then have to register for the ‘community’. Why? I pay for your service, all I want is help.The registration process has 8 fields that I don’t care for when I want help, but if you omit ONE, your entire page gets reset. Not helpful. Remember - I want help because the product isn’t working (and I am sure all this data is part of my PAID for subscription, so this third party now has more data I don’t think it needs. My problem? I’d like to reduce the font size on some arrows - in fact, I’d like any of the arrow formatting functionality to work. It doesn’t. I might get lucky on the third or fourth time of ‘clicking’ on the down arrow for font size. Or I might not get lucky at all. Highly frustrating, all I need to do is update 4 arrow text fields, and here I am ranting and the electrons again. My good god, I pay for this. I recently ran a marathon -

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Robert Johnson
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Robert BeggsNew Here
asked in Ask the Community
Issue inviting members from other Company teams to my Board

Hi,We’ve tried to add users to boards to collaborate but keep getting message that they must be added to team by team admin.Is it possible for a board owner to invite another company user from different team and grant edit rigths to that board without having to add as a member to the Team? Robbie

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Mathieu MullerNew Here
posted in Ask the Community
JIra cards, copy cards bug

Helloi can’t copu anymore Jira cards on my Miro.Principal account has a team specific, my account is in this team, and the App for Jira card is installed. The boards is share to me. I could before copy cards into the boards, but it not possible anymore. When i copy a card, it disappear (sometimes i have the message “Atlassian” saying i don’t have right). thansk for yout help

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Nick_Miro
Mironeer
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Roger TsaiNew Here
asked in Ask the Community
Having trouble deleting a board

My teammate created a board as a content owner, and later she deleted it. However it still shows on my dashboard. I want to delete it but we’re on a free plan so I can’t do it myself. Any help?

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Robert Johnson
JanFavre
JanFavreNew Here
asked in Ask the Community
How to restore deleted team (and all boards)?

My colleague accidentally deleted team in Miro what caused anihilation all team members boards, is there any way to restore it?I will really appreciate your help guys!

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Jeff AndersonBeginner
asked in Developer platform and APIs
Tracking If Object is on top of another object on object move

Noob question here. I’d love to build some semantic “smarts to my use of miro. For instance: When I move a sticky Note (or some other shape inside of a column, shape with a label of developmentThen my web plugin would tag the sticky note as being in development and the current date  

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Chris LozeauBeginner
asked in Ask the Community
Opening the same board more than once - what do others see?

If I open the same board more than once, e.g. in two browser windows, I just wondered how this appears to other users? Does it indicate on my profile icon I have it open more than once? And I wondered what happens when I switch from one to the other, assuming I’m looking at two different areas of the board, do other users just see my cursor fly from one side of the board to the other? Thanks!

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Ramana SandilyaNew Here
asked in Ask the Community
Wire framing phone icon is not visible after downloading the image of my project

HI, this is my first time here please excuse for my English, i tried miro to create Low fidelity prototype for an Mental Health app for my project but the problem is after downloading it , i cannot see the phone outline here is attaching screenshot image vs Download for the sameAs its an emergency , i request you to help methanks 

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Kiron Bondale
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Michał BartnickiNew Here
asked in Developer platform and APIs
Is it possible to change regular card into jira card and track it?

I would like to create cards using API and then make it ‘jira cards’ so that they can be tracked later on. Is this possible?I’ve checked how jira cards look like using api, but it seems that there are no custom fields or any metadata which would point jira plugin to related jira issue.Is there any way to manipulate jira plugin via api?

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Anthony Roux
Mironeer
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AnonymUserNew Here
posted in Developer platform and APIs
Possible to access LastMofiied in Web-plugin?

Hi there,the following code works great for me.wis = await miro.board.selection.get()text = wis[0].plainTextconsole.log(text)Now I would like to get the dates when the widget (sticker) was created and which date it has been last modified.I can’t find the correct documentation on this topic. Can someone help me?Kind regardsAustin

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Anthony Roux
Mironeer
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Александр ВороненкоNew Here
asked in Ask the Community
Xp Pen star 03 connection

Hello! Does Miro support Xp Pen Star 03?  And how can I connect Miro with my Xp Pen tablet?

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Nick_Miro
Mironeer
Julien
JulienActive Contributor
asked in Ask the Community
How to draw a family tree?

Hello Miro’s communityI’d like to draw a family tree and organigram for my company. How can I draw them? 

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Brandon CarlisleNew Here
posted in Ask the Community
Age limit for student accounts?

I am trying to get my school’s tech team to approve Miro for a pilot in my classroom. They went through the terms of service and found the following discrepancy:  12. Age RestrictionMiro does not knowingly collect any kind of information from persons under the age of thirteen (13). By using our Services and/or browsing the Site, you hereby represent and warrant that (i) you are at least thirteen (13) years of age — or older — as of the date of first access to the Site; and, (ii) if you are a minor (which may differ depending on the jurisdiction where you reside), you are accessing the Site under the direct supervision of your parent or legal guardian 2.8 Age Requirement for UsersThe Service is not intended for, and may not be used by, anyone under the age of 16. Customer is responsible for ensuring that all Users are at least 16 years old. What is the actual restriction? I have high school students age 13 and up, but my tech team won’t approve the use of Miro without getting a firm ans

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Aleph OfosevBeginner
asked in Developer platform and APIs
Custom Toolbar Panels in Web-plugins

Hi,I initially posted this topic in the Ideas forum, but I don’t think it was appropriate as the Ideas forum seems more oriented toward end-user new features. This is about a web-plugin feature, and maybe there already exists a solution or workaround, so I’m reposting it here, slightly reworded. Sorry for the duplication.--------------------------------I’m looking for a way to display “toolbar panels”, i.e. small panels on the right of the toolbar, that display options for the selected tool, like the ones that are displayed when selecting the Pen tool, Shape tool, Frame Tool, etc. For now, miro.board.ui allows to display a library (.openLibrary) or a sidebar (.openLeftSidebar), but they are rather bulky for some simple use cases, and one cannot decide their size.Actually, it should be possible to decide of the height and width of the toolbar panel, as the example above they may appear in different sizes -- e.g. something like openToolbarPanel(“my-toolbar-panel.html”, { width: “56px”, h

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Max Harper
Adnan
AdnanNew Here
posted in Ask the Community
Unable to Recover Board

TLDR: Lost access to board (Free Plan), yet URL link not allowing board recovery.Hi Community, This is my first question, so forgive me if I make any blunders. So the start up I’m part of is using Miro boards, and we have largely had a great experience using it! It was a good platform to help enable and document collaboration. Recently however, something has gone wrong and one of our boards has gone and disappeared.Now from what I understand, Free Plan users should be able to recover deleted boards using the URL link. When I tried to replicate this proposed solution, I was given a different error message. I’ve inserted two screenshots to see if anyone else recognises it:Board does not exist.This board is no longer shared, or has been removed. FWIW, I have tried reporting this as a potential bug to Miro too, but I’d be happy to be wrong if there’s a solution. At the end of the day, we just want to get access to all the ideas we worked hard on crafting. Thank you so much for all your hel

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Nick_Miro
Mironeer
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struggystrugNew Here
asked in Developer platform and APIs
How to get the share board link of a web whiteboard programmatically?

Hi there, I want to get the share board link from a web whiteboard without pressing the button manually. Is there a way? When you go to https://webwhiteboard.com and press the button “share board” you get a shareable link like https://webwhiteboard.com/RrLhnFUb3lNDLSDxxx/.Is there a way to directly create a board and get a shareable link? I checked the Miro API, but it seems that you can’t use it to create web whiteboards.  Thanks, Leif

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Ravid Aloni
Ravid AloniContributor
posted in Ask the Community
Postit Bulk

I would like to create a certain amount of PosIt, in a grid format. For example: 5X3 etc…This way, the user will be able to save time, instead of drag & drop single postit. 

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Marina
Mironeer
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ElliBeginner
posted in Ask the Community
[RESOLVED] Some objects are stuck at the same place and won't move

I have many boards on different accounts and I see the same lag. I tried to move frames, stickers, tables, mindmaps, shapes, it just randomly happens to any of the elements on a board. When I try to drag it to another place, it moves, but the moment I release it, it bounces back to where it was. None of the elements are locked. They are just stuck in random places. Does anybody know what I can do about it? It’s really annoying and frustrating. 

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Alyona
Mironeer
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Lisa TargonskiNew Here
posted in Ask the Community
Diversity in Emojis

I’d like to request a more diverse set of emojis--more skin tone options, specifically. I see some good non-male-female family emojis, but no discernible differences in race or physical ability in the people emojis. Similar convo in Diversity in IconFinder.

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RSummersNew Here
asked in Ask the Community
How do I get Miro to stop preventing my browser from hiding on Command-H?

(Mac) Command-H does nothing in Miro.  This is a big problem, because IT’S SUPPOSED TO.  It’s supposed to hide my browser.  This “little thing” has become a bigger and bigger problem.  How do I disable this and get Miro to hide like any other web page I might be on at that second!?

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AgileExponent
AgileExponentBeginner
asked in Ask the Community
Consultant plan downgrade leaves only 3 Miro-created boards editable

I was paying for a consulting plan. Miro at some point created several boards itself, in an ‘Explore Miro’ project it also created itself, to give an overview of the plan.I cancelled my plan and downgraded to the free plan, which keeps 3 boards editable.Only the 3 most recently created Miro boards can be edited -- any board I actually created is now view-only. Is there any way to instead get 3 of the boards I created editable under the free plan? 

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Robert Johnson
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Joanne MihelcicNew Here
asked in Ask the Community
Why does the name of each frame not appear in PDF print?

The names of each frame do not appear on the PDF print out of a MIRO board.  This seems an important factor as it is part of the organising/grouping of sticky notes. Is this a configuration issue? Can I change this in settings somewhere?

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