Questions & Ideas

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7661 Topics

S
Svetlana LukyanovaNew Here
posted in Ask The Community

Выбор действующих досок на бесплатном тарифе

Здравствуйте!У меня пропала необходимость в платном тарифе, и я не стала его продлевать. Досок у меня порядка 10. Бесплатный тариф предполагает возможность использовать только 3.Вопрос: как показать miro, какие именно доски мне нужны? Как заблочить/перенести в архив ненужные и разблочить/активировать нужные?Сейчас miro сделал доступными доски по своему усмотрению. И это не то, что мне нужно( Спасибо за ваш ответ!

1
Robert Johnson
2 years ago
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Rainer ScharingerNew Here
posted in Ask The Community

Payment problems

Hi, we tried 9 different debit and credit cards. Miro always gives the error “insufficient permissions”.We need urgently access to our micro files.   

1
Kiron Bondale
2 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
posted in Ask The Community

left-click vs right-click; different behaviour on different boards

I have one board (Board A) where a left-longclick (left click and hold) selects items and a right-longclick moves the board. I believe this is a newer navigation behaviour. (“V” will change the icon from arrow to hand, and the hand always moves the board.)I have another board (Board where a left-longclick moves the board and you have to press Shift to select. Both selecting and moving use the left button. The right button is only for context menu and a right-longclick does nothing. (“V” behaves the same here.) I believe this was original navigation. I would like to have all of my boards function like Board A, but I cannot find a setting for that. If so, it’s not in the navigation mode menu?And why do my boards behave differently to begin with? 

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2 years ago
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Kate CampbellNew Here
asked in Ask The Community

Why is "save as PDF" and "save as image" not clickable? How can I save my concept map?

Why is "save as PDF" and "save as image" not clickable? How can I save my concept map?Neither option is available. Is this because I'm using a free account?

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2 years ago
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Johannes TNew Here
asked in Ask The Community

Remove password from user

Hi,I wanted to ask if it’s possible to remove the password from a user account, as soon as logging in via google or slack is activated? Users which logged in via service from the beginning do not have a password. I’d like to reach this with existing basicauth users as well. Thanks a lot in advance - BR 

1
Apollonia
Mironeer
2 years ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community

Cannot login to Miro Community - message: "Miro will be back soon"

I am starting this post to share some information with anyone who cannot login to the Miro Community forum due to the following error message: I first noticed this the night of Tue, Jan 18, 2022, when trying to login to the Community forum from my Android 11 device using Chrome - however, someone else has noted this was not working from Windows 10 using Chrome.I believe the issue is something to do with Miro users who login using their Google Account/SSO.The fix that worked for meSharing the steps that worked for me:I went to www.miro.com  and logged out by clicking on my avatar and then Log out: I then signed back in using the Sign in with Google option. Then I went back to community.miro.com and was able to sign in using the Login action.I will create a Miro support ticket and update this post with what they tell me.If you are unable to login to the forum, please reply here to let us know (… that was a test - how can you reply if you can’t login ).

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Robert Johnson
2 years ago
C
Chartis GroupNew Here
posted in Ask The Community

To be an Admin without occupying any license

Is there a way to manage without using 1 of the 5 licenses? So we would have 5 licenses for the 5 basic end users?I was told By support.“At the moment there is no technical possibility to be an Admin without occupying any license. Even if an Admin doesn't use any Miro board”

1
Robert Johnson
2 years ago
J
James ReeveBeginner
posted in Ask The Community

Croping my cover picture to fit the frame. Can I do that?

How do I crop the “Cover” picture in my Project? I’ve resized the picture but it still looks like this.  

5
J
2 years ago
K
KerLaNew Here
posted in Ask The Community

From paid license to free license

Hello togetherHow do I change the full license (15$) of an employee to the free version without deleting the boards and without deleting the collaborators from the team and having to add them again?Thank you!BestKerstin

3
K
2 years ago
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Trevor PrendergastNew Here
posted in Ask The Community

Miro on Firefox or Opera

I use MS Edge as my work platform, but work at home on Linux, using Firefox.  Any boards created in Edge will not display on the home PC in Firefox. The board is listed in the dashboard, and the screen opens, but nothing is displayed.

1
Apollonia
Mironeer
2 years ago
K
Kat HusbandsNew Here
asked in Ask The Community

Web page captures updating automatically?

Anyone know if web page captures are meant to update themselves automatically when the target webpage is updated? The fact that there’s an ‘Update’ button in the contextual menu made me think not, but some just have and it’s causing me problems!I was using a Miro board to review web content and I definitely didn’t click that update button, but some of the captures have updated anyway and now the stickies and underlines and highlights no longer match up to the content  

3
S
2 years ago
S
Silvia MBeginner
asked in Ask The Community

cells resizing in table

Hello All,I have an issue with the cells resize feature.I typically use tables and a combination of different shapes. I select the cell resize MANUAL setting and I use the CTRL key to resize when necessary; however once this is done I cannot change that cell anymore (hence column and row) even if I remove the cell. I would need the flexibility of doing so.Can you help?Thanks  alot 

3
Apollonia
Mironeer
2 years ago
J
Julie MorevaNew Here
posted in Ask The Community

do not copy data to another board, although there are no restrictions on copying on the board from which I am copying

do not copy data to another board, although there are no restrictions on copying on the board from which I am copying

1
Robert Johnson
2 years ago
G
GaryFBeginner
posted in Developer platform and APIs

Excel to Miro

I am looking for someone who can take a data list from Excel and then automatically create and populate a tag in Miro similar to what I have attached below. Note the attached files. One is a sample of the excel data and the other is a sample of the Tag to be generated in Miro.Each row in excel would be a new tag in Miro Each column in excel would be data inserted into the Miro tag The background color of each Miro Tag is a unique color assigned to the miro user who is creating the tag - there would have to be a lookup table for this. People listed at the bottom of the Miro Tag Background color matches their assigned miro color The list of names in excel is actually a delimited text string of email addresses - so there would have to be a lookup table The lookup table would need to be an excel spreadsheet this would be a list and each row would be a Miro user The column data would be: User Name User Background color User Email There are data columns in th

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2 years ago
K
KarolinaF_13542New Here
asked in Ask The Community

Why couldn't all participants write on post-its?

Hello,I held a workshop today and used the “Brainwriting” template. However, I added more columns and removed some rows.I created four identical layouts with 8 columns and 4 rows. Then I added frames around them to be able to hide the layouts we hadn’t worked on yet.However, when the participants joined, as soon as someone clicked in their sticky note, the whole layout greyed out and no one could write in their sticky note. Instead we had to add new sticky notes on top of the ones I had already placed there.I tried to unlock the frames with no luck.Does anyone know why? We are on the Enterprise plan.

3
Robert Johnson
2 years ago
A
Anne ScarlettActive Contributor
posted in Ask The Community

[KNOWN BUG] Can't duplicate Miroverse "Participant Onboarding Playground" template

I’ve been trying to make a copy of the Participant Onboarding Playground template for over an hour. It continues to have the error ‘something went wrong’, no matter what browser I use. Please advise! I have an education account. 

2
Robert Johnson
2 years ago
Tom Anakhia
Tom AnakhiaNew Here
posted in Ask The Community

Text overflow in shapes

How do I prevent longer text from wrapping?This particularly annoying if you design shapes with texts consistently to a certain size and use consistently the same font size, only to realize later that the font size needs to be reduced because of the text warp.In some cases, when the words are particularly long, font size needs to be reduced by 2+ points making the text too small for the shape size. Then one one must resize all shapes, if one aims for consistent sized across the whole frame, for example. And this resizing is particularly tedious...

1
Kiron Bondale
2 years ago
M
Mo HamzianNew Here
asked in Ask The Community

Sharing Boards with other Teams

Hello Miro Community, We have a question, which may be simple enough (but puzzling for us). We started with a Miro Personal a/c and created boards with content. We have now formed a new Company wide Team, and wanted to know how we would migrate the board/s & content from Personal account to our Company Miro account? Many thanks, M.

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2 years ago
Kevin Kinisky
Kevin KiniskyExperienced Community Member
posted in Ask The Community

Product Book Club Template?

Anyone know if the Product Book Club template I have seen is available on Miroverse? 

3
Frankie Kok
2 years ago
S
Strekalova TatyanaNew Here
posted in Ask The Community

How to return edit permission of free plan

Hello. I have a problem with board's permission on a free plan. I had 2 boards created by me and one board where I was editor. My teammate make me editor for his board. After that I lost edit opportunity for one of my own board (because on free plan I can't be an editon on 4 boards in same time). After leaving that board I still cant edit my board although I'm it's owner.What can I do to return edit permission except to buy a paid plan? 

2
Robert Johnson
2 years ago
C
Chris GosselinNew Here
posted in Developer platform and APIs

Miro OAuth Share / Install link does not render

The OAuth share link given via creating a Miro app is a white page when rendered instead of the “choose a team” page I’ve historically seen.  Also, if I use the “Install App and get OAuth Token” button on the app page it also just shows white instead of the team picker.

2
Anthony Roux
Mironeer
2 years ago
K
Kai JacobNew Here
posted in Ask The Community

How can I copy from a Miro (Grid) to Excel?

The team has entered data in a huge Grid on Miro - now I would like to copy the textblocks over to Excel. Seems not to work easily...

3
Kiron Bondale
2 years ago
W
WoodyNew Here
posted in Ask The Community

My image is in there but not displaying in the panel

Screen 8 show have something to display (the wording + search bar) (LEFT)but it was not shown on panel (RIGHT)

1
Kiron Bondale
2 years ago
A
Andrin UrechBeginner
posted in Developer platform and APIs

Bad Request: Deserialization Error when updating App URL

Hi there I tried updating the App URL on my Web SDK app I resumed development on in my Dev Team under “Your Apps”.Yet doing so gives me a “Bad Request. Deserialization Error” notification and not much more info. Network tab res preview: Also tried it on a newly created App, where setting the App URL failed for the same reason.Haven’t changed any scopes. (Re-)installing the app doesn’t change anything. Seemingly the same issue as this one from 7 months ago.

10
Anthony Roux
Mironeer
2 years ago
M
mahadaliNew Here
posted in Developer platform and APIs

Add image to the board with api call

hi,I want to add image in board using api request. is there anyway to this? I also looked in miro api guide but couldn't find any help.In community form in one thread i read miro team is working on image widget can some one please tell me when this feature will available ?Thanks, 

1
Anthony Roux
Mironeer
2 years ago
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