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Hello,

I have been trying to access my google drive from Miro in order to import jamboards. The admin in my school got accepted as educational institution and invited mi to join Miro - I need it to import my jamboards from google drive as they won’t be supported after 1st October. Anyway, the admin installed in our google workspace Miro add on and I can even access it from my work e-mail. However, when I try to connect o my google drive, it shows that "Admin is required to verify Miro" and “I  can’t access this application until the admin in my net sets up the access. Error 400: access_not_configured. My admin claims that he set it all up and still it doesn’t work. And as he is rather a self-taught admin, he does’t know what else to do to help me save my jamboards and unable importing them to Miro. He claims he tried all the instructions available on Miro sites and he just doesn’t know what else he can do. Can you help me?

Aga 

Hi @agnieszka.gumiela,

 

Thanks for bringing this to our attention!

 

There’s an issue on our end that caused this behavior. Rest assured that I converted your post to a support ticket so you can be assisted. Kindly check your inbox for support’s response. 

 

Also, if you’re interested in learning more about some of Miro’s biggest product updates that may be relevant to your use case, save your spot here at our Canvas ‘24 event happening October 8th. Please let me know if you have any additional questions – happy to help!


Hello,

Thank you for your help. Everything works great now.

I really appreciate your assistance.

Kind regards

Agnieszka


Hi @agnieszka.gumiela,

 

Thanks for the update! I got an update from the team as well that they released the fix for the Internal error when importing Jamboards. If you or others who might come across this thread experience any error, please do not hesitate to reach out.

 

We’re always here to help! 😊   


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