Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,764 Topics
  • 22,846 Replies

6764 Topics

K
KyleBBeginner
posted in Ask The Community

[RESOLVED] Remove Jira Cards app integration

The “add to Jira” button on the toolbar is very prominent. It seems odd that there’s no way to remove it. For groups that never use Jira it’s a distraction. We work with a lot of novice Miro users, and anything that creates more UI noise is problematic.  maybe this is a case of Miro’s team listening mostly to users who are like them (that is, use the tools they use?) I have to think there are lots of other Folks facilitating workshops with Miro who have no use for this.  please allow us to remove this. 

5
Robert Johnson
4 months ago
C
Chi Chi ChengBeginner
posted in Ask The Community

Is it possible to turn off the grey outlines or make them invisible when chart items are locked?

Locking items on charts allows me to quickly and precisely zoom into different elements on the board with dynamics transitions with just a double-click. But then people can see the grey outline. Please see attached video to see what I mean by the grey outlines.  

5
Irena Fayngold
9 days ago
F
Fiona LewisBeginner
asked in Ask The Community

Why is this saying "Please Authorize your account"

When I go to save to GoogleDrive it is showing this error message but I have connected my accounts several times with no avail. How do I fix this pleaseeeeee? 

5
Robert Johnson
1 year ago
Y
YaBuxxterBeginner
posted in Ask The Community

Security issue: Viewer can provide Edit rights

Hi everyone!Today got this case:A gave a link for my board to PersonA. PersonA requested the Edit rights and another user (PersonB) who already got the Reader access gives Edit rights to my board to PersonA. What??? If it matters: Free Plan, Me and both PersonA and PersonB logged in with Google Account

5
Robert Johnson
10 months ago
R
Rosita_ryvitaBeginner
asked in Ask The Community

Visitor names - beta access

Hi Is it possible to have access to the beta feature whereby visitors to boards (accessing via a shared link) can enter their real name rather than being anon. (without them signing up for an account) thanksVisitor names (BETA) – Miro Help Center

5
D
1 year ago
Zavsol
ZavsolBeginner
posted in Ask The Community

Shape around a mindmap node

How to clear shape of node in Miro? There is node appeared with shape around it. And I can’t clear. 

5
Robert Johnson
11 months ago
A
Anoop NairBeginner
posted in Ask The Community

[RESOLVED] Unable to login via Google account

I am not able to login to my miro account using desktop app in mac and also the browser. It is taking me back to the login page every time i attempt to login. Please let me know what to do.

5
S
1 year ago
J
Jared OrenBeginner
posted in Ask The Community

Issues with board updating

Has anyone else had a situation where a board is showing as updated when you maximize (or magnify) the view, but then reverts back to the old version when it goes back to normal size? Also, some of my boards dont even give me the option of updating. I have to delete and then upload again. 

5
J
1 year ago
D
DhivyeshBeginner
posted in Ask The Community

Make a Copy feature for viewers

I have a workshop like activity for my course that I have created in Miro. I would like my students to view the board and make a copy so that they can practice that activity. However, I was not able to find this feature after much research. Is there any possibility to do this? or is it impossible?

5
Robert Johnson
9 months ago
M
MarcinMaslowskiBeginner
posted in Ask The Community

Board not loading "There was a problem loading this board"

Since 2 days I can not access my board where i have all my notes! I tried different browsers, private mode etc. Nothing helps. How can I fix it? I have though one board shared with me and this works. Only those I have created dont! What Can i Do ??

5
Robert Johnson
11 months ago
J
JohnKNCBeginner
posted in Ask The Community

[RESOLVED] Unwanted Zoom Out on Paste of Connector Line

Recently, when I copy a connector line and then paste it on the same board, the board will zoom all the way out to 3% and I have to zoom back in to see the connector I just pasted.

5
J
9 months ago
T
TadBeginner
posted in Ask The Community

Uploading stopped working on all boards today

Since this morning, on all of my browsers (Safari, Chrome, and Opera) and on the Miro app on my Mac, I am unable to upload files (any format). I have tried creating new boards and uploading to these and it doesn’t work.  I have tried clearing my cache on Safari and it doesn’t work.  I go to the upload button, then My Device, then the menu disappears and nothing happens. Is anyone else having this problem?  Assistance is greatly appreciated.  

5
C
1 year ago
M
Michal2008Beginner
asked in Ask The Community

present button hidden

I’m an editor on a board with an enterprise account. I can’t get the “present” button to show on the board in the upper right. How can I restore the ability to present frames?  

5
M
1 year ago
L
Levi YukNew Here
posted in Ask The Community

The Bluetooth keyboard shortcuts are not working on iPadOS.

Are other people experiencing the same issue?Copy and Paste are also not working,even though they used to work fine.

5
M
3 months ago
N
Natasha EnglishBeginner
posted in Ask The Community

PDF text is not readable

Hi, everybody!I have a new laptop with Windows 11. I downloaded the app in Microsoft Store and faced a problem:the text in PDF files is not readable: letters disappear, they look strange and i almost can make out a word.My teammates say that everything is fine on their laptopsbut mine is a disaster! what can the problem be connected with?is it a problem with the app or with my new laptop? 

5
N
1 year ago
R
Rupert BassadoneNew Here
posted in Ask The Community

Bulk Mode not showing?

Hi folks, hoping you can help I’ve been reading up on Bulk Mode for Sticky Notes, which sounds like what I need.  However, the guide illustrates Bulk Mode is at the bottom of the Stick pop up, but it’s not showing for me.  What am I doing wrong? 

5
K
1 year ago
F
FlorentBeginner
posted in Ask The Community

Can't modify text inside this boxes template

Hello, I’m using this board template to create an organization chart to present Miro and show what miro is capable of inside of a company but I’m a bit frustrated.For this template (which is perfect for what I want to do) I have no option to modify the text what so ever ..Is there something I’m missing ? Or is it just not possible ? Thank you

5
F
9 months ago
Anya Gonzales
Mironeer
Anya GonzalesMironeer
posted in Ask The Community

Share your thoughts about Miro on TrustRadius get a $25 gift card
😊

Title: Share your thoughts about Miro on TrustRadius get a $25 gift cardHi Miro Community!I’m Anya and I’m Miro’s Customer Programs Manager.You are a special member of Miro’s Community. I want you to know that we see and value your contributions here.At Miro we work hard on improving the platform for you. But we need your help to do this. Are you interested in sharing your opinion about Miro on TrustRadius? TrustRadius is a site where software users can review B2B platforms. We’re offering a $25 gift card for every submitted and approved review on TrustRadius. If you’re interested, please click the link below.  I’m ready to write my TrustRadius review  Thanks again and I’m looking forward to reading what you have to say! Note: a. You must create an account on TrustRadius in order to submit your review. b. TrustRadius must approve your submitted review before gift cards are distributed.

5
Anya Gonzales
Mironeer
1 month ago
V
Vyacheslav GrigorevNew Here
posted in Ask The Community

Endless image loading

Hi! Recently I have encountered such a problem that Miro does not want to display images on the board. I just have a gray rectangle displayed and the image seems to be trying to load. But no matter how long I wait, it doesn't appear. Tell me, maybe someone is facing this problem now?

5
Peterwb
2 months ago
I
IvanPsyActive Contributor
posted in Ask The Community

Any way to upload a mind map in Miro?

Greetings,I have some complex and very big mind maps I want to import into Miro (otherwise Miro is pretty limited so far for me, if I can’t to import my old works).Is it possible to import such mind maps?I use MindNode, so I’m allowed to export to Markdown, text, OPML, csv (among the usual formats).Any workaround to suggest?TNX!

5
I
1 month ago
T
T. MalmNew Here
posted in Ask The Community

Create Multiple Miro Boards

Please help in the question if Miro can create mulitple identical boards at the same time.I need to create over 100 boards at the same time multiple times a year.It is a maunal task that requires alot of time. Thank you,

5
Robert Johnson
9 months ago
P
Paolo PlataniaBeginner
posted in Ask The Community

I can't access to my boards

Hello, everyone,today I tried to connect via my email to my boards, but the system does not recognise my email. The email used is the same and the only one where I have received all of Miro's communications so far, only now I am excluded from my boards (I can see one that everyone has access to, but only as a viewer). Basically I now have a new profile with the same email as before. I hope someone can help me. 

5
M
4 months ago
J
Julian BBeginner
asked in Ask The Community

Can't un-cluster several fields at once

When grouping several postits according to their tags, I cannot undo the grouping in one step. Instead I have to delete every group’s frame manually.  So, how do I delete the groups so the post-its are “loose” again?  Thanks.

5
Robert Johnson
1 year ago
P
Per MoneeoNew Here
posted in Ask The Community

Swipe left on MBP - throws me to the last website

When using two fingers to move around a Miro board it works great in all directions except for swiping to the left. When swiping left on the trackpad at mackbook pro, the browser (chrome) will throw you back to the previous webpage.Am i missing something here about the trackpad navigation?

5
T
11 hours ago
marie beyssac
marie beyssacMiro Hero
posted in Ask The Community

help needed to embed Pinterest in Miro Board

Hey Community!I need to embed a Pinterest in a Miro board.Does anyone have succeeded in that?Can anyone give ideas on how to do it?  Much appreciate any help!Cheers from Rio!  😀Marie

5
N
1 day ago
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