Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,769 Topics
  • 22,855 Replies

6769 Topics

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Denis SetiawanBeginner
posted in Ask The Community

How To Rotate Swim Lane Template

Hi All,I am new to this platform, and I would like to know how to rotate the default swimlane template.Currently the headers are on the left (horizontal swimlane), I want it on top (vertical swimlane). Thank you for the help. :)

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1 year ago
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MaximeSCNew Here
posted in Ask The Community

Exclamation mark in place of images on Miro App only (MacOS).

Hello everyone!Since a couple of weeks, I’m experiencing a strange behavior on the Miro App only (MacOS Monterey - Intel). Everything works as expected on the browser version.In place of images, I have a exclamation mark that says “image upload failed” (see picture below)  But when I open the same board on the browser version, the image is visible.I tried to uninstall and reinstall the app, but nothing changed. I guess there’s more to do then just uninstall the app as when I opened it again, it kept all my previously opened tabs. Maybe there’s a cache I could clear somewhere?Thanks!

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9 months ago
Jake Wysocki
Jake WysockiContributor
posted in Ask The Community

How to make "Continue collaborating using your real name. Sign up for free" prompt for guests?

I run trainings internally at my company and have heard a few people complaining about the prompt on the bottom of the screen: "Continue collaborating using your real name. Sign up for free". They report there is no way to make it disappear. We run trainings for people who may not have licenses, and while small, I do not like that this banner appears to be persistent. How can my users make this disappear?  Thank you! 

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Robert Johnson
1 year ago
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Sean TaggartNew Here
posted in Ask The Community

PDF import is blank

Hello, I have been using Miro for a while, but today when I loaded in some PDF’s (same way as before) the PDF’s are loading but then turning white. If I double click them then a window pops up with the viewable file (so I know the information is there, but you cant see it on the board 

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25 days ago
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DimitrisNew Here
posted in Ask The Community

Upload a pdf not possible

Hello,  i cannot uplaod any pdfs in Miro (nor at Desktop, neither at Browser Version).What can i do?Here is a photo with the error message.Dimitris 

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aman
11 months ago
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IzziQuinnBeginner
asked in Ask The Community

Post it autosize text malfunction

Hello,I'm having this issue lately while using post-it. Whenever I want to draw on a post-it, even after few words, the text get smaller incredibly fast compare to what it used too. It automatically adding space to the point text get very small and I can't write anymore.. Any idea? Does it happened to you?

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Kiron Bondale
1 year ago
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MatthewBaynhamBeginner
posted in Ask The Community

Blank application

I’ve tried to install this and everything is blank, I simply have a tab titled “Boards”. How do I fix this?  

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5 months ago
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Hoi To WaiBeginner
posted in Ask The Community

[KNOWN BUG] Bug in Dot Grid mode on iPadOS 16.1

The “Dot Grid” mode seems to be malfunctioning after upgrading to iPad OS 16.1. See the following screenshotThe “dots” are rendered as a number of straight lines which makes the mode basically unusable. Meanwhile, the “Line Grid” mode and “None” mode are working fine. 

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Apollonia
Mironeer
1 year ago
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Romina Paz Ojeda RakelaNew Here
posted in Ask The Community

I can't download or export in PDF

I cant download the canvas in my board as PDF??

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3 months ago
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Alexander WolfBeginner
asked in Ask The Community

Change E-mail

Hallo!I have a free account with alex.j.wolf@[DOMAIN]. I want to change to this email-address: alexander@[DOMAIN]. But i did not get the email from your system to confirm the new setting. How we can change the emailadresse? Thank you in advance!Regards, Alex 

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Robert Johnson
1 year ago
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monika_syNew Here
posted in Ask The Community

Video Chat didn't work

Hey, yesterday we discovered participants of the workshops couldn't join the video chat. Do you know how to fix it?

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Robert Johnson
1 year ago
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Hussin MahmoudBeginner
posted in Ask The Community

Restrict visitor from moving around board during meeting

How to stop guest from move through different frames in the board during the meeting and only follow my presentation flow 

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1 year ago
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Mark1290Beginner
posted in Ask The Community

Can't open a specific large Miro Board

Hello,My team of ~6 Education users can’t access a specific Miro board, although other boards work fine. It’s been down for about a week, the loading bar will just stay stuck mid-way. This board was filled with a lot of images and so I imagine it could have been overloaded. We all have different laptops, browsers, etc. Does anyone have any suggestions or insights?Thanks in advance.

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1 year ago
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Marin CuljakNew Here
posted in Ask The Community

🔗👍Synchronised Sticky Notes

Does anyone know if such possibility already exists?Sometimes, want to duplicate sticky notes while keeping the sticky note content the same, however, changing a copy will not update the original. I propose a “Synchronised Copy ” feature, which will preserve all attributes (color, tags etc) from a sticky note when pasting, so that there will always be 2 or more instances of the same sticky notes.Synchronised sticky notes must have a small icon to indicate that updating this sticky note will update the same sticky note somewhere else on the canvas. I made a mistake, by posting this to the community. However, before adding this as an Idea.

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Henrik Ståhl
1 year ago
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Ulrich LeutbecherNew Here
posted in Ask The Community

Two organisations in Azure Cards

How can I connect to more than one organisation of Azure DevOps. Do I need to create a separate team per instance?

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3 months ago
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Bryan AndersonBeginner
posted in Ask The Community

What causes the online app to write changes to the registry files on a local device?

I’m sure this is simple, but when users access the online link changes are made to the registry files on the local device accessing the software. To be clear, this is not the desktop app but online. Why are changes being made to the registry? Thank you

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Robert Johnson
1 year ago
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Vitalij SkladchikovBeginner
posted in Ask The Community

Возвращение всех досок удаленного пользователя

добрый деньпри отборе прав у пользователя к доступу к миро, можно указать кому эти доски передать (текущему активному пользователю).А можно потом , когда пользователю вернули доступ к миро, вернуть ему его доски?

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Henrik Ståhl
1 year ago
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Kristy66Beginner
posted in Ask The Community

Sticky Note Cluster NO UNDO?!?!

An amazing amount of work went into creating a mind map with Sticky Notes and someone accidently CLUSTERED the Sticky Notes using the cluster tool in the fly out menu available when all Sticky Notes are selected.  It wouldn’t UNDO.Catastrophe!!!I have tried to restore the Board to before the clustering occurred without any success. Does anyone know if there is a way to undo a cluster? Tried all the obvious things 😭

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10 months ago
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Simeon FitchBeginner
posted in Ask The Community

What happened to selecting preview area for thumbnails?

I can no longer find the setting where you specify the subregion of a board from which to create a thumbnail. All I have access to is a bunch of (IMO) ugly icons. Has this feature moved to some other screen?

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Robert Johnson
2 months ago
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BarbaraOrmsbyBeginner
posted in Ask The Community

Language Settings per Board or Project

As a consultant, some of the clients I work with only speak English.Other clients only speak German (and almost no English).So for me it would be very helpful to set the language preferences not in my profile, but for each project separately.

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Peter Schwöbel
1 year ago
Peter Schwöbel
Peter SchwöbelGroup Leader
posted in Ask The Community

Miro endlich mit deutscher Benutzeroberfläche!

Hallo zusammen!Miro ist ja immer wieder für Überraschungen gut. Seit nunmehr zwei Jahren hört man immer wieder von neuen Sprachversionen - u.a. einer deutscher. Und eines schönen Morgens - zack! 😲Wie gefällt Euch die Anpassung? Nützt Euch das in Eurem professionellen Umfeld? Was sagen Kunden/-innen und Kollegen/-innen? Ich bin an Eurer Meinung interessiert! 😊

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mlanders
1 year ago
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Elizaveta ShalimovaBeginner
posted in Ask The Community

[RESOLVED] download as PDF file (Best quality format)

When export a board divided into frames (presentation), the first few pages are loaded, the rest are loaded as empty sheets 

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Kiron Bondale
1 year ago
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Luiza OliveiraBeginner
posted in Ask The Community

Creating a board that people with visual impairment can navigate easier in it

Hi!Is there a screen reader app that integrates better with Miro or other tools that would make Miro more accessible for people with visual impairment?I will be working with people with visual impairment with various degrees in a future project. When I asked them about the apps that they have been using to navigate the internet they shared that they are not using any yet! I was really surprised by that.Until now, they have been zooming everything in and loosing so much time and energy in this process… With that in mind, I would like to present them a board to help them to collaborate with other participants and focus on the collaboration itself, and not loose so much of their energy struggling with the tool, in this case the board. Could you support me in this design process related to suggesting and testing some integrations? Thanks ;)I read the both posts on Miro on how to create a board that is easier for screen reader to read, but I guess I am one step behind … What screen reader i

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Becs
5 months ago
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Fabian Marx
posted in Ask The Community

Is miro still the tool to use? Miro seems to focus on fancy features instead of solid basic functionality.

Hello together, I am an educator and consultant, using miro with arround 75 new people per year and in different companies. I wonder, If miro is still the tool to use. What do you think? Following problems my customers and I struggle regulary with: 1. Slow PerformanceWith every new feature, miro seems to get slower and slower. If I need to reduce my content to a very limited number, I don't see any advantage of having all the features like diagrams, etc. Often the loading of the tools take longer than brining the board content up. 2. Feature OverflowI work with people that are not familiar with technical tools by default. So they are getting really overwhelmed with the tools and possibilities. It would be great if I could present a faster and limited board view for my participants.  3. Odd Navigation and SelectionI get used to the many discussed right-click move arround, to be fair. But there is another problem. I want to select multiple elements drawing a box around with left click. T

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Robert Johnson
1 year ago
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Pat KempBeginner
posted in Ask The Community

Text box indentation goes away when not selected

This is the indentation I want. It shows up this way when the box is selected.When the box isn’t selected, the indentation gets flattened.I’m having an issue with text boxes and indentation. I’m trying to represent some pseudo-code, so indentation is really important for readability. One issue is that when I copy/paste indented text from a code IDE, my indentation gets lost in Miro. I have to manually re-indent everything with the space bar. The second and more important issue is that the indentation only seems to show up when the text box is selected. If I deselect the text box, the indentation goes away. 

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1 year ago
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