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Question

Why is this saying "Please Authorize your account"

  • March 28, 2023
  • 5 replies
  • 1164 views
F

When I go to save to GoogleDrive it is showing this error message but I have connected my accounts several times with no avail. How do I fix this pleaseeeeee?

 

5 replies

Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • March 28, 2023

@Fiona Lewis - I recently had the same error. Here’s how I resolved it:

https://community.miro.com/ask-the-community-45/can-t-upload-from-connected-google-drive-account-12546?postid=48489#post48489

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
F
  • Fiona Lewis
  • Author
  • Beginner
  • March 28, 2023

I have it connected but it still isn't working is the issue...

 

Robert Johnson
Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • March 28, 2023

Did you 

  1. Uninstall and reinstall the Google Drive app
  2. Logout and re-connect?
Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
F
  • Fiona Lewis
  • Author
  • Beginner
  • March 28, 2023

I had on the browser but I can try again on the desktop app to see if it makes any difference

Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • March 28, 2023

@Fiona Lewis - if you are on a paid Miro subscription, you can open a support by following these steps: https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
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