Issues with board updating


Has anyone else had a situation where a board is showing as updated when you maximize (or magnify) the view, but then reverts back to the old version when it goes back to normal size? Also, some of my boards dont even give me the option of updating. I have to delete and then upload again. 


5 replies

Userlevel 7
Badge +6

@Jared Oren -

I haven’t run into this before - are you able to video record the behavior (using Loom or something similar) and post a link to it?

Kiron

Hi Kiron - thank you for your reply! The information is a bit sensitive, so unfortunately that is not an option. 

Hi - is there anyone from Miro customer success that can help here? I couldnt find any contact information on the website. Thank you!

Userlevel 7
Badge +6

@Jared Oren -

If you are on a paid Miro plan, you can contact Miro support here: Submit a request – Miro Support & Help Center

Kiron

Thank you so much!

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