Skip to main content

Issues with board updating

  • March 7, 2023
  • 5 replies
  • 71 views

Has anyone else had a situation where a board is showing as updated when you maximize (or magnify) the view, but then reverts back to the old version when it goes back to normal size? Also, some of my boards dont even give me the option of updating. I have to delete and then upload again. 

5 replies

Kiron Bondale
Forum|alt.badge.img+7
  • Volunteer Community Moderator
  • March 7, 2023

@Jared Oren -

I haven’t run into this before - are you able to video record the behavior (using Loom or something similar) and post a link to it?

Kiron


  • Author
  • Beginner
  • March 7, 2023

Hi Kiron - thank you for your reply! The information is a bit sensitive, so unfortunately that is not an option. 


  • Author
  • Beginner
  • March 7, 2023

Hi - is there anyone from Miro customer success that can help here? I couldnt find any contact information on the website. Thank you!


Kiron Bondale
Forum|alt.badge.img+7
  • Volunteer Community Moderator
  • March 7, 2023

@Jared Oren -

If you are on a paid Miro plan, you can contact Miro support here: Submit a request – Miro Support & Help Center

Kiron


  • Author
  • Beginner
  • March 7, 2023

Thank you so much!