Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,748 Topics
  • 22,755 Replies

6748 Topics

E
elijandounzNew Here
asked in Ask The Community

Add a frame around existing mindmap

Is it possible to add frames to a mindmap after the mindmap has been created? Have done it using frames before content is added, but now I see that it would help to have frames so I can nicely export it.

4
Robert Johnson
3 years ago
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Bogdan MaranBeginner
asked in Ask The Community

Activity log download or activity reporting

Hello, We have run an open sandpit for an international team of engineers, and I would like to be able to download the activity list, as I cannot clearly create any reports based on activities Is that posible?  

4
B
3 years ago
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Ryan HatchNew Here
posted in Ask The Community

Board Ruined. Unable to Edit. All items resistant to any changes.

Video here:https://www.loom.com/share/c884f759b6654a759b4074caea01c0d9

4
Marina
Mironeer
3 years ago
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Ginger PearsonNew Here
asked in Ask The Community

How to restore a team member I accidentally deleted

I accidentally deleted a team member from my team and I need to know how to add them back.   Thanks for your help!

4
Michael Sohn
3 years ago
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NoamNew Here
posted in Ask The Community

[RESOLVED] Desktop app: a JavaScript error

Hi, I tried to download the desktop app to my mac. And I got a message with a bug.  

4
Marina
Mironeer
3 years ago
M
Michael ProctorBeginner
asked in Ask The Community

How to create a timeline like the User Experience Design video

I noticed in the video at 2:18 they create a quick and simple timeline. https://academy.miro.com/learn/course/user-experience-design/running-online-workshops/video-walkthrough How do you accomplish that? I was looking for a function of the line tool to create a “point” that isn’t creating a bezier curve.

4
Michael Sohn
3 years ago
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b3nmanNew Here
asked in Ask The Community

Is is possible to disconnect and re-attach nodes in a mind map?

I want to be able to take nodes in a mind map and detach them from their current parent and re-attach to a different parent. Am I missing something or is this currently impossible?

4
Robert Johnson
10 months ago
T
TriciaBeginner
asked in Ask The Community

Choosing the Camera for Video Chat

Can someone tell me how to define which camera the Video Chat app in MIRO will display (when using my MAC BOOK PRO and a DISPLAY SCREEN), right now it is defaulting to the laptop camera instead of the display screen camera (so people are seeing my side view).  I’ve tried checking which camera is the defualt camera in FACETIME and that is set to the display camera which is correct.  I cannot find a way to adjust this inside of MIRO.  Can someone advise? Thanks

4
R
2 years ago
M
Muhammad Abdullah YounasBeginner
asked in Ask The Community

How to reactivate my Miro account with the same email address

So, I had a miro account and I created a random team to just test out the platform. I didn’t needed it anymore. So, i went to delete that team and ended up deleting my account somehow. I received an email and messages on miro that your account has been deleted :/    I want to reactivate my account with my old email address. I am allowed to login on here in this miro community somehow but when I login to miro.com, the website just keeps on loading and it never finishes. So any help would be appreciated

4
M
3 years ago
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R. L. RuizNew Here
asked in Ask The Community

Lean Coffee - what plan to choose?

Good Day, I have a similar question. On a monthly basis i run a Lean Coffee session with new members.  If I want to use the kanban board, and allow them to vote on the backlog items to determine what we will discuss, can I give them a link for them to get in and create backlog items? Which level do I need to purchase? Is voting included or is that an additional charge item? The range of guest can vary from 10 to 40 people. The most likely amount is 20. Reguards, Reynaldo

4
Robert Johnson
3 years ago
C
casioNew Here
asked in Ask The Community

Will i face performance issue in Miro?

Hi, everyone i want to know will i encounter performance issue if i do below actions in Miro ?   create 1000+ frames in a board i.e. the board-speed is too slow or something like that  create 1000+ boards   Plz help to share your user experiences i’m afraid to have such performance issue once i introduce Miro into our team   sincerely. ⏤ Casio

4
ANDREY TATARENKO
2 years ago
M
MoloodBeginner
asked in Ask The Community

Antonymous Guest editing is broken?

I'm hosting an event for 100 ppl tomorrow. I need anonymous edit access to work. Anonymous users occasionally cannot select multiple items and move them. And the arrow/hand switch keeps failing so ppl keep moving the board instead of items. Any chance the dev team can fix this today? How can I talk to developers at Miro and see what options I have?

4
R
3 years ago
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ToscaBvVNew Here
asked in Ask The Community

Have free account; am considering switching to consultant plan; mysteriously have 2 users, want to reduce to 1 only

I set up a free Miro account months ago to get to know it a bit. Mysteriously, I seem to have set up 2 users, even though I only meant to set it up for myself. I found this out when I was considering signing up for Consultant plan.  when I went to upgrade to that plan, it told me I have 2 users? For the life of me, cannot figure out how to remove that 1 mysterious user, since I will be the sole account holder as single consultant. Thank you!

4
J
3 years ago
M
Mark ThomsonNew Here
asked in Ask The Community

Hosting group workshops

Can different teams of people work on different areas of a board simultaneously....and how do they talk to each other within their groups?

4
M
3 years ago
S
SarahNew Here
asked in Ask The Community

Everyone on same part of screen

Hi, I am doing some online teaching and I would like the students to be able to edit the board as we go through the lesson.  However,  I want them to all be looking at the same screen as I have, but as is it is a big board I find some of them are going off and drawing on other parts of the board.  Is there a way to present the board as, for example, pages, so we are all on the same page!?   Thank you

4
Michael Sohn
3 years ago
V
Virginia A BlackNew Here
asked in Ask The Community

How to leave a board?

I am shared on a student’s board, but I have no way to take myself off of that board. How do I do that?

4
Marina
Mironeer
3 years ago
D
Dmitry_PBeginner
asked in Ask The Community

Cant request invitation

Im have a free account. Im get guest view in some boards. How i can SENT request for invintation to gat right?? I cant see nothing in help and no about automatic (from miro) “requet for invitation” Can i only must write personal email to owner of board??

4
D
3 years ago
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Paul JongewardNew Here
posted in Ask The Community

Copying text from Miro and pasting into another application - without formatting

Why is it that whenever I copy text in Miro and paste it into another application it always comes with a grey background that I can’t seem to remove? I often want to pull pieces of our notes out of a board and put them into another document, but the formatting always includes this grey background, and I can’t figure out how to get rid of it. 

4
Kiron Bondale
3 years ago
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Brien StrelauBeginner
asked in Ask The Community

How to Access Paid Seats?

A coworker has paid for a Team account, and invited me to join.  I joined, but am not able to enjoy features such as exporting a PDF at high quality and video chat (I’m prompted to “upgrade” in order to use the features). Is there a way to make sure I’m actually occupying a “paid seat?”  How can I unlock the upgrade features?   Thanks!

4
B
3 years ago
R
R MBeginner
asked in Ask The Community

Use Miro in Microsoft Edge?

Is it impossible to use Miro in Microsoft Edge instead of Chrome? If yes, is there any function that we cannot use or all of it is the same as Chrome?

4
S
2 years ago
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Naomi HigoNew Here
posted in Ask The Community

Enlarge video chat window

Is it possible to enlarge the video chat window while working on a whiteboard?  I’ve played around a bit and searched through other convo’s here and I believe the answer is no but if I am wrong could someone please share how to do this. Thanks!

4
Marina
Mironeer
2 years ago
P
Polina GiladNew Here
asked in Ask The Community

Can external links open a new tab in my browser instead of new window?

Hello, When I add external links they always open in a new window (with no toolbar). Could they open instead in a new tab in my browser? That would make it a lot more user friendly.  Thanks in advance, Poli

4
L
3 years ago
E
Edyta KilianBeginner
asked in Ask The Community

Team does not hear embeded vidoes

Why my team cannot hear the embeded vidoe’s audio. We are on a conference call hosted by another provider - not via Miro and I’m the only one that can hear the audio….Please advise?

4
E
3 years ago
S
Shin SanoNew Here
posted in Ask The Community

Playing embedded video on "Bring Everyone to Me" or "Following" mode

Is there any way to play an embedded video on the guest screen when they are following me or I bring everyone to me.  The presentation goes as expected, navigating all of them to what I see and transition between slides, but no video play on their screen, everyone has to press the play button on their own and the presentation is no longer synced.  Thaks for your help!

4
Isman Tanuri
3 years ago
J
JessNew Here
asked in Ask The Community

Why can't I see a board I created in the Desktop app online?

I created a project and a board using the Desktop app, but I cannot see it through the online interface. Actually, this seems to work both ways - I also can’t see a project/board I created online through the Desktop app. How can I see all my projects in both places?

4
J
9 months ago
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