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I seem to have lost access to certain boards in MIRO, probably because I logged out. Now I can’t access these boards anymore. Is there a way to restore my access? Thank you for your help!

Hi all,!--startfragment>We're currently experiencing issues with the Miro platform across our team. The platform is completely stuck on loading and extremely laggy, making it unusable for all of our members. We've attempted to troubleshoot on our end, including refreshing and checking network connectivity, but the problem persists.We are on the Free Plan and would greatly appreciate any assistance or guidance you can provide to help us resolve this.!--endfragment>

I forgot to cancel my free trial and i've read in the website that after 14days of failled attemp of payment it would be automatically cancelled but based on the invoices days it is already 15days late and it is still not cancelled. how can i i cancel this and wont charge my card that is on file. also i need to free my card from being billed.  its charging for a business plan that is yearly which is almost 200usd

Hi, Does anyone know if you can re-size the org chart shapes and sizes in one go? 

Hi there, is it possible to extract some sort of list (like an actions or to do) list from the times you’ve been mentioned on the board? This would be so helpful! 

I send an email for this. but I’ve not get a replay...

I’m trying to apply for miro education plan but whenever i click on the link for student, it directs me to an error page  

We just ran a workshop.We use Miro.Several people seem to have developed an aversion to Miro as it has been complex, laggy.But all gave it a go.The killer was the plethora of marketing questions that new users got from Miro before being able to access the board for the workshop.This wasted time in the workshop and was an unnecessary and unhelpful distraction.Please remove/ minimise these questions.

Why does my Board look like this?  I can’t see content unless I click on Focus? 

Hello Miro Team,We want to integrate Miro into our Webex environment.The integration itself works seamlessly.The only problem is that the board links and embedding break when switching between working areas inside Webex.Reproduction steps: Create a new working area/channel Add the Miro app to the area Create a Miro board Make it fullscreen/active Switch working areas/channel Try to go back to the Miro area/channel Unfortunately, this makes it impossible to work over time.I look forward to your response and solutions.Thank you in advance.Sincerely,Benny aka 13ennyEdit 1: The bug still persist where clicking them is opening nothing. 

When I integrate the colleague in the Team, send an invitation-Link or invite via Microsoft the issue remain. We have the starter plan and are all Full members, our colleague not. But others boards on what she is invented she could open normally? 

Hello,   I am creating an organizational chart. I used the ‘Org Chart’ found on the toolbar. There is a box on an arm that I need to be larger (yellow box in image) to have all the text visible. It takes the text but it only shows the clipped text (red box in image).  How do I enlarge the box? Thanks, 

I have an old diagram in the drawio format, I want to import into miro. I’m not able to export from diagrams.net into the vsdx format as described here: https://help.miro.com/hc/en-us/articles/11842913643538-Import-Draw-io-diagrams-to-Miro. Looks like that feature was removed in March of 2025: https://github.com/jgraph/drawio/blob/7114e2037b400fabce0824bfc8f20703eeda5fd4/ChangeLog#L208

 Hi,I upgraded my membership hours ago. The payment was successful, but my account hasn’t been upgraded yet. I saw a message about “Team Members” during the process. Could you please check and help me with this?Thank you! 

Help!I was working on an extensive timeline, one that i was anticipating pulling multiple workstreams out of, when suddenly it glitched and came back with the icon below. I cannot revert back, my partner on the board gets the same image, and it seems as if my content has vanished. Can’t find this instance on the question board. Anyone else have this issue? what has replaced my timeline 

for Customer Support - Miro running on tab in Firefox prevents my Windows 11 desktop from properly going to sleep or hibernating.   If I close Miro Tab, my PC runs perfect.  If I have Miro Tab open, PC does not operate properly.  You bug to fix I assume.

Hi everyone, I’m experiencing a serious issue with my Miro account and I haven’t been able to reach support through any channel. I originally subscribed to the Starter plan (annual), but noticed that some features I needed were missing. I decided to try the Business plan trial, but ever since switching, my account got completely bugged. Now I:  Can’t access my profile or account settings Can’t create new boards or content Get error messages whenever I try to do anything   It’s been very frustrating, especially because I’ve already paid for the Starter plan and can’t use the platform properly. If anyone from the Miro team sees this, please help me resolve this. I really need access to my workspace and settings ASAP.Thanks in advance!

Hi All,I attended distributed ‘23 and one of the big takeaways for me was being told the planner widget would go live for Azure DevOps on 11/15.  It looks like it is working, and syncing to my company's Azure project, however the list of Azure teams does not include all the teams in our organization (and in fact, is a random list).  For example, some sub-teams are included where the parent is not.I am trying to understand if it’s still in beta (the help page says yes) or if I can connect with a Miro developer working on this functionality to determine what the criteria is for teams to show up in the list. The widget looks really cool, and I’m excited to use it.  Just need to show all my teams for my ART can take advantage!Thanks,Eric

I have a board with some questions that the Team should rate on a Likert scale from 1 to 5.I want to use the Miro “Dot voting” tool. I will start in "private mode" so that no one can see who voted for what.I noticed that the dots people drag and drop from the dot voting contain "created by" and "last modified by" information. This indicates that the "private mode" is not functioning as intended.My question is: Am I doing something incorrectly? Is the private mode not meant to function with dot voting? Is this a bugThank you very much in advance for any assistance and responses.  

The issue is that I can not find my app in the side bare even if I search for the app name. How can this be and how can I fix it? Would be great to get a feedback here :)  I am using the Brave browser on 

Dear Miro Team,My name is Olha Kostiuk, and I’m a Ukrainian educator who has been using Miro for some time now. It’s been incredibly helpful in my work, especially for planning, visualizing ideas, and creating engaging materials.I recently heard that Miro offers free premium access for Ukrainian teachers, and I would be truly grateful for the opportunity to benefit from this support. Access to premium features would allow me to continue developing interactive content and collaborating more efficiently.I’d be happy to share other proof of my teaching background if needed.Thank you for considering my request and for supporting Ukrainian educators.Best regards,Olha Kostiuk

Hello,I don’t understand why I was charged again when I already paid for my annual subscription in November. I’ve been using Miro since 2022 and always recommend it to others. However, these recent charges seem unfair and unreasonable.I’ve already checked my team size to confirm there are no issues on my end.I’d appreciate your assistance in resolving this matter promptly.Thank you,Kyunnyay 

Hi everyone,I'm using Smart Tables in Miro and often convert rows into cards for use in Kanban-style boards. However, I’ve noticed that I can't control which fields from the table are shown on the card preview. Some fields appear automatically, others don't – and I can’t find a way to customize this.Is there a way to define which columns are visible on the card once it's created? For example, I’d like to show only the title, status, and due date – and hide the rest.If this isn't possible yet, how do you work around it? Would love to hear how others handle this!Thanks in advance 🙌

Не прогружается доска. Пробовал в разных бразуерах. чистил кеш и куки. Проблема с определенной доской.Пробывал сделать бекап и востановить копию из бекапа. Не помогло  

Dear Miro Team,I hope this message finds you well.I've recently discovered your amazing platform and have been exploring it over the past few months - it's a perfect fit for my needs. I learned that Miro offers free access to subscription plans for Ukrainians, which I deeply appreciate.As someone who hasn't subscribed to any paid plan yet, I would love to find out how I can apply for this benefit. Could you please guide me on the next steps?Thank you very much in advance!Best regards,Anna