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Bug involving headphones

  • December 19, 2023
  • 5 replies
  • 192 views
K

There seems to be a SUPER annoying bug with Miro involving Apple headphones (maybe other bluetooth headphones). Using Chrome. When I’m listening to music on my phone and I try to use Miro, it kidnaps my headphone connection for no apparent reason. So I pick up my phone and press play again and try to get back to work and then Miro again stops my music.

5 replies

Manouska J
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  • Manouska J
  • Experienced Community Member
  • December 21, 2023

Hi @Kevin Doole! So sorry to hear you’re having this issue! I’ll be sure to share your feedback with the team and follow up once I hear more. 

xManouska @Miro
    A
    • aJon
    • New Here
    • March 18, 2024

    Hi @Manouska J, this also happens with me regardless of which browser I use (I’m using firefox now). I recall it happening whenever I’ve used miro in the last year or so, but I don’t think it was happening back in 2020/2021 when I used Miro more extensively.

    My headphones switched away to my usual device (phone) the second I closed the miro tab just then

      K
      • KyreenaHay
      • Beginner
      • March 20, 2025

      I have the same issue and it’s very annoying! I use Jabra Evolve headphones on a windows computer, this happens with Chrome which is my primary browser.

        Eca
        Mironeer
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        • Eca
        • Mironeer
        • March 23, 2025

        Hi ​@KyreenaHay,

         

        Thanks for sharing your experience. It sounds like this issue affects multiple headphone brands and browsers, which is frustrating.

         

        If you haven’t already, I’d recommend reporting this directly to Miro Support so they can investigate further. More reports can help prioritize a fix.

         

        In the meantime, some users have found temporary workarounds like disabling Miro's microphone permissions in Chrome settings or switching audio input/output settings manually. If you find a reliable fix, feel free to share it here!

        Eca :)
        D

        I’ve just encountered this.

        I’m on a zoom call. I opened a miro board in Firefox (148.0, on Windows 10). I tried (for the first time) the keyboard shortcut “v” and the audio on my headphones (Bose QC 35, connected via bluetooth in headphone mode, as opposed to headset mode) cut out immediately. It returned only when I closed Firefox completely (not just the miro tab). Now when I re-open Miro it happens again. So, I can’t open miro while in a zoom call, which is not a great situation.

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