Ask the Community

I noticed in the Program Increment Planning template there are rectangular sticky notes as a shape. How does one use these shapes in other boards other than using this template?  Related, if the template was built by a developer, can we just develop our own shapes like that and add them to our toolbar?

Video here:https://www.loom.com/share/c884f759b6654a759b4074caea01c0d9

Hi everyone! I sometimes run digital workshops where participants have a link that can edit during a workshop. But they like the tool so much that they often go back to the board they used and look around. How do I lock the entire board so the outcomes of the workshop are not accidentally changed by someone going back to take a look?   Thanks in advance, Layla

Hi,   How can I run workshops with new guests everytime. I don't need to create a team. I run workshops at my company for external clients and with every workshop comes new guests. Is there a way to invite guests to a one time workshop, and what would be the best plan to do so?  The maximum number let's say every time for a workshop is between 30 and 40. Best, Bassam

Hi! How many people can join and add sticky notes with a free account?   Cheers!

I accidentally deleted a team member from my team and I need to know how to add them back.   Thanks for your help!

Is there any way to edit the sections of custom templates? I would like to organize my templates and edit or extend the sections (personal & shared) of custom templates. Is there a useful function for this?

Hello all of you. I would like to extract pages from pdf, but I can’t. I use the desktop app and have a team plan, but the option extract pages in contextual menu doesn’t appear the way it should  (see below). Any idea ? Thank you have a nice day Olivier  

Is this possible? I have the enterprise account. The sharing with a link feature only allows them to enter with a generic name.

Hi Team   I am having trouble when I need to render a page form Invision or Zeplin that requires authentication.   Is there a way to provide authentication similar to Jira.   regards

Hi, As I write up my thesis, I have real difficulty reading it in work.  I am wondering if there is a way of editing it in MIro, so I can write comments, move text - write ideas in comments boxes and zoom in and out as I try and refine the chapter. I have tried pulling the chapter into Miro, but can’t separate the pages.  Also tried pulling in text, but again this is a little limited and doesn’t preserve the word document. Does anyone know if this is possible, and if there is a slick way to do this?  Thanks for your help Pete

Hi all,  I have just logged into Miro today and noticed a new blue icon with three lines going down the middle.  Does anyone know what this is? or what it does?  Just curious!   

Hi everyone I have the consultant plan and was hosting a session today with a group and I used the “public link to board” to create the link for the them all to access as Anonymous Guest Editors. A number of them said they could not access the board: they said when they clicked the link the only option it gave them was to create an account. I’m so puzzled as the majority of the rest of the group, using the exact same link, were able to get on just fine. And it wasn’t just one person having the problem - it was several, and they all said the same thing. Alas I wasn’t able to ask them to take a screenshot to show me.  This is the first time I’ve encountered this and I couldn’t find anything to help them troubleshoot it, and didn’t want them to have to set up an account to be able to access it during our session!  I’d love to know what to do in the future if this happens, or how to avoid it in the first place. It’s really important for the kinds of sessions I host that people can simpl

Dear All, I want to insert a Power Point Slide with animation in Miro Board to present in a meeting. Could you please be so kind to give me some tips about it? Thank you so much in advance. Keep safe! Kind regards, Nuno Gentil

Dear all. I searched but can't find (if there exists) the answer to this: is it possible to link to a search?   A link to a search could help highlight some objects in the canvas. It's like a link, but with multiple (and dynamic, since I can create a link and someone after add other objects that appears into that search results) destinies. Thanks a lot for your time and attention... :)

I created a rather large board for two workshops. When I try to to duplicate it, a message on the top of the screen pops up saying “sorry, something went wrong”. Any idea why this is happening? I tried logging out and back in and all different variations of duplication. Still no luck. Copy pasting it onto a new board doesn’t work because, as other users have reported, there are hundreds of items locked and I can’t bundle unlock them - and so they won't get copied...

We use Project Insight as a PM tool along with Miro.  We will use Miro to manage one development section of the project and was wondering if I can link Project Insight to the Miro project.  I did not see a reference to PI in the Miro integrations.

I’m trying to find my way around Miro to analyse if this is a good tool to adopt for real-time remote presentations to clients. In this case, can I create my workshop board and share the link with the client so they can view only that board? And if they can, will they be able to access video/screenshare option so I can conduct the workshop live online without being one of my team members/users?

I run workshops and have been using Miro - I am struggling sharing boards with Client participants and would like to engage an experienced user to talk me through sharing and making it easy. I am happy to pay for it - need help asap. I am working with a consultant plan.

I’m trying to use presentation mode. The frames are there but they are viewing all the frames instead of a slideshow view. Do I still ‘invite-view only’ ? What if they already are an editor on that board? I even tried screen share and they said they can see the beginning of the next slide (does that mean I made the frames to big? what size should the frames be? frustrated  

Is there a way to back to a previous point in time in the activity log? When I closed my last session a large branch of the mind map I made was deleted, I see where it happened in the activity log, but is there a way to get back to the point where that happened?

Hi, I already can invite as many people I wish with the free plan but only I can edit 3 boards. So i would like to subscribe to Consultant to have more than 3 boards but i would like to be sure that i can invite many people as with the free (even if they cannot use the pay features). Regards, Germán.

I have integrated my google drive with Miro, and I’m now able to search and add google docs, sheets, and slides directly into my miro board. However, when I click on the edit button, I get an error message that reads: Why is this happening? How do I get to edit my files from within Miro?

Hi all,   I am having some issues with load time in my Miro board. Even with 3 users, certain images seem to be loading perpetually, while others are very slow to materialize. I have a good internet connection.  What is causing this? Too many elements? Too many frames?   

Our company has several pockets of licensed Miro users established as separate teams. I can’t figure out how to provide access to my board for people outside of my team without using a public link. (I don’t want to use public links.) Miro prompt me to add these already licensed people as additional licensed users on my team. This makes no sense and is really annoying. Can anyone help?