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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,688 Topics
  • 25,935 Replies
7688 Topics
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Cyrill AbramovBeginner
asked in Ask The Community
Blocking account because of sanctions

Hi there My miro account was registered in Russia. But currently I’m not in.Today I have got mailing about blocking my account after 11 sept. How I can continue using my acc?

12667
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Mironeer
3 months ago
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SW1New Here
asked in Ask The Community
How do I delete my account without access to registered email?

I have a free Miro account registered to my old work email address -- I’ve left the org, so can no longer access it. The account is no longer part of any work teams, or associated in any other way.I can’t change the email address as Miro won’t allow an org email address to be changed.I can’t delete the account - which I would like to do - because I no longer have access to the email account to which Miro will send the confirmation prompt.What do I do?

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Robert Johnson
3 months ago
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Anastasiya01Beginner
asked in Ask The Community
Доступ для пользователей из РФ

Добрый вечер! Подскажите, что будет с бесплатным тарифом для пользователей из РФ? Тоже будет отключен доступ?и еще вопрос: если привязать карту Казахстана, то доступ к доске останется? 

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Eca
Mironeer
3 months ago
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Peer
asked in Ask The Community
Show object "owners"

When I first opened an already filled board, the names of the people who created objects were shown on the objects. There was a blue button in the bottom center “hide ...” I clicked it and the names disappeared. But how can I get the object-creator names back? I do not mean the “show collaborator cursors”! There where named of object owners/ creator/ editors shown on the single objects themselves...

29443
J
3 months ago
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Ksenia NaidenovaBeginner
asked in Ask The Community
Miro access. Need Miro support assistance

I`ve heard that many users in Russia have got emails that they`ll loose access to their miro boards because they are in Russia.I haven`t got any notifications and now I`m using free plan. Am I going to loose access to my boards? 

1181
Eca
Mironeer
3 months ago
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Leopold Enzensperger
asked in Ask The Community
Why can't restricted memberst copy and paste board contents?

Hello everyone,We have received several reports from employees in our company that they could not copy and paste objects within Miro boards while not having a license (as a restricted user).We have tested a few scenarios and have come to the following conclusion:As a full user, you can copy and paste to boards if you have editing rights. As a restricted user, you can duplicate the object, but you cannot copy it within the board or to another board.(bzw. it worked like 24h ago. no Permissions were changed in teams, projects or boards)Now to the question:Do you need to be a Full user to copy and paste objects in Miro?! Thanks for the Help in advance

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L
3 months ago
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adm jonesNew Here
asked in Ask The Community
new to miro please help

hie everyone, this is adm jones i’m new on miro can anyone please provide some pathway/roadmap for the miro usage

574
Kenneth Ritley
3 months ago
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Olina TerziNew Here
asked in Ask The Community
Wireframe elements' properties lost

I created a large board with numerous wireframes and was preparing for user testing, when I opened my board and realised wireframe components such as buttons and drop-down lists have lost their original appearance (graphics are all messed up with button text changed, background made transparent) and all their editing properties are lost (no properties show up when I click on the element). The only way to fix this currently is to replace the elements. Since rebuilding all my screens will be a huge waste of time, I’m hoping someone could help me resolve this or restore my board?Any help much appreciated

261
Eca
Mironeer
3 months ago
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thetitaniumBeginner
asked in Ask The Community
Can’t embed Google Drive videos and music. Is this a limitation or a bug?

Hi,   I’ve linked my Google Drive but can’t embed either videos (.mp4) or music (.mp3) - is this a limitation or a bug?   Youtube video embedding works fine and it’s from the same company!! Thanks

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Eca
Mironeer
3 months ago
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TrudeBeginner
asked in Ask The Community
Table functionality

The functionality on some (not all tables) on one of my boards has changed. When I click on the 3 dots beside or above a row or column, it highlights the entire table NOT the row or column I am wanting to edit, it also means I cannot easily drag, drop or add columns or rows.  Has anyone else come across this issue?

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T
3 months ago
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EveCrowhurstNew Here
asked in Ask The Community
When I try to add the Azure Cards App to my miro, all the boards are greyed out and I cant select anything

When I try to add the Azure Cards App to my miro, all the boards are greyed out and I cant select any of my boards and there is no other way for me to progress to add the application. I have checked other integrations and this isnt the case with other applications, I am an admin of the organisation so I dont think its that either. 

341
Eca
Mironeer
3 months ago
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Gergely FejérváryNew Here
asked in Ask The Community
Where did the resize multiple images option gone from the context menu?

One of my most used feature and super welcome addition was the resize multiple images to fit width or height. I can’t find it anymore in the context menu - it only appears on selecting a single image and adds only the original or half size functions. single imagemultiple image 

423
Eca
Mironeer
3 months ago
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MihoNew Here
asked in Ask The Community
How to Efficiently Collaborate on Miro for a Qibla Direction Research Project?

As I explore using Miro for a research-based project focused on determining the qibla direction “اتجاه القبلة”, I’ve come across a few challenges that I’m hoping to get some insights on from the community. My goal is to leverage Miro's capabilities for collaborative work, especially when it comes to mapping, visual data representation, and brainstorming sessions with others.One of the key aspects of my project is that it involves people from various parts of the world who need to work together seamlessly. We need to analyze and share various maps, geographical data, and potentially even 3D models to accurately determine the Qibla direction for different locations. Given the precision required for this task, I’m curious to know how others might be using Miro to handle such data-heavy and detail-oriented work.I’m particularly interested in learning about the following: Best Practices for Collaborative Mapping: Does anyone have experience using Miro for collaborative mapping? How do you e

712
Eca
Mironeer
3 months ago
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ClassyUXContributor
asked in Ask The Community
Bad problem with text in web browser version

All of a sudden the Miro board I have created for my portfolio (which most people will view in a web broweser) is displaying all kinds of pretty severe errors with type in paragraphs.The paragraphs are now repeating the same sentences and lines over and over again — instead of showing the actual text in the text boxes.This app is getting bad enough I am going to have to switch to FigJam or something where I can present things like this without the embarassment of having things thrown helter skelter like this…Images attached.This is happening in Chrome for MacOS but not in the Miro desktop application for MacIt’s ridiculous because it switches back and forth between what is in these screenshots and the actual text — flickering back and forth constantly as you zoom in and out from my boards.  

1699
C
3 months ago
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Don CarrollNew Here
posted in Ask The Community
How to eliminate notifications sent to users (team members)

A user (team member) received an email that I had edited one of the documents on my board.  How can I turn off these types of email notifications?I navigated to “Preferences” and then to “Notifications” and deselected all of the Board, Project and Team Activity notifications.Will that eliminate email notifications to my team members?

281
ElvaMiro
Mironeer
3 months ago
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Samuel PhatlaneNew Here
asked in Ask The Community
Continuous Loading - Google Chrome

Hi I can’t seem to load my Miro boards on Google Chrome.I have:Cleared cache and files ran incognito modeThe issue still persists where my boards just contentiously load. I have tried on Firefox and there is no issue that I can pick up

342
ElvaMiro
Mironeer
3 months ago
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MrCrossiiNew Here
asked in Ask The Community
What is the difference between editor and commenter?

What is the exact difference between editor and commenter? Is a commenter able to write into a board, but not delete anything?

2632
M
3 months ago
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Katherine ArthyNew Here
asked in Ask The Community
QR Code to Stickies on board feature

Hi Team, I recently went to one of your Miro Agile City Tour’s and saw the demo on the feature where you have a QR code that guests can scan and enter in feedback that generates stickers from their entries onto the miro board. I can’t find the app/feature within my board, or instructions to do this - can you please help? thanks

4069
Robert Johnson
3 months ago
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Chandanashree DevarajuNew Here
asked in Ask The Community
Circular Frame

Hi, Can somebody help me or direct me to a page where I can find solution to my question below . Q1 : Today in my Miro Board, when I create a frame , it is rectangle . How do I create frame that is circular or other shapes. 

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Robert Johnson
3 months ago
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Darkhan AtymtayevNew Here
asked in Ask The Community
как восстановить удаленную доску в миро если нету ссылки

как восстановить удаленную доску в миро если нету ссылки. удалил сегодня случайно

702
Robert Johnson
3 months ago
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Sylvia SchererNew Here
asked in Ask The Community
How can I recover an accidentally deleted board (in the free version)

Help?!?!?!I accidentally deleted a board that I have been working on for days. I am using the free version of Miro (as this is for a project for a club), so there is no trash to recover it.  I also do not have the link.  Is there any way to recover the board?  I am absolutely devastated and desperate.

422
Robert Johnson
3 months ago
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Jacob OdeNew Here
asked in Ask The Community
Practise board for workshop

I will do a workshop in a few weeks and before I will share a practise board with a few tasks to learn the tools. When someone does Miro’s practise boards you get a new board you can play around with. I want to do the same thing, I want to share a link to the group and I want everyone to get their own board to play around with. How do I do this?

292
Robert Johnson
3 months ago
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sarricaNew Here
asked in Ask The Community
Team Admin role assignment not working in Education Plan

Hello!I’m unable to assign the Team Admin role to any other users. I click on the three dots like the help article says and “Grant Team Admin” is not there as a choice.Is this because of the type of account we have?Thanks!--Steve

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Robert Johnson
3 months ago
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SpeedyNew Here
asked in Ask The Community
can I add a document and have ai organize it into a mind map?

can I add a document and have ai organize it into a mind map?

311
ElvaMiro
Mironeer
3 months ago
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JWardBeginner
posted in Ask The Community
Best way to have a visual call-out like the comment preview?

I really like how a comment appears when you first start it: Is there an easy way to standardise and replicate this to call out certain parts of the board? The closest I’ve managed to get is this but as a collection of shapes it’s unwieldy:  It is a group of 2 rectangles with a connector with a ball end. 

120
J
3 months ago
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