Hello all,
I’ve been using Miro as a visual way to view ideas, usually dropping images in for various sources. However, a few days ago I’ve been reciveing a new message stating “Sorry, this file type is not supported”. I’ve been using the same file type for nearly a year now and not recieved this message till now. I’ve deleted my history/cookies, but this has not helped. I have a small work around, but this has reduced my effieceny, and do not know why this has occured.
+13
Its a WEBP file, or a hyperlink. I’ve not had this issue with the exact same type of link/droppable item since i’ve started Miro, only since a few days ago
+13Its a WEBP file, or a hyperlink. I’ve not had this issue with the exact same type of link/droppable item since i’ve started Miro, only since a few days ago
While I don’t see that file type on the support file formats list, it may have been but was removed or was never listed, but (clearly) worked all the same.
If you have a paid subscription, you could open a support ticket to get a definitive answer — you can open a ticket by following these instructions:
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
