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Question

Error Loading Payment Session

  • December 1, 2025
  • 4 replies
  • 57 views
A

Trying to upgrade my account but Payment method fails. Changing browsers didn’t help. Also, cannot contact support ​​​​​, since support is only for Paid plans. 

    4 replies

    Q
    Forum|alt.badge.img
    • QASIM
    • Active Contributor
    • December 1, 2025

    Trying to upgrade my account but Payment method fails. Changing browsers didn’t help. Also, cannot contact support ​​​​​, since support is only for Paid plans. 

    ​@Anastasia Boldurchidi 

    Hi

    I am want to tell you that if there is no money in your bank account, your payment will fail,if this wrong, call support tem

    QASIM ALOUDAT
    A

    Trying to upgrade my account but Payment method fails. Changing browsers didn’t help. Also, cannot contact support ​​​​​, since support is only for Paid plans. 

    ​@Anastasia Boldurchidi 

    Hi

    I am want to tell you that if there is no money in your bank account, your payment will fail,if this wrong, call support tem

    Nope, I cannot enter my card details. I cannot contact support because they require the paid plan. 

      Eca
      Mironeer
      Forum|alt.badge.img+5
      • Eca
      • Mironeer
      • December 13, 2025

      HI ​@Anastasia Boldurchidi thanks for reporting this and apologies for responding late. I have your case converted to a support ticket. You should receive a response shortly.

      Eca :)
      P

      I have the same issue, can you I get my issue escalated to support, thank you.

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