Ask the Community

For many boards, I have noticed that SHARE icon is missing in the top right corner of the screen.For same boards, my company admin does see SHARE icon as visible.What could be the issue here?Please advise.Thanks, 

Multipage PDFs used to allow individual board users to page through the document at their own pace, but now when one person pages through a document it changes the the page number of the document for everyone on the board.This can be challenging when multiple users are trying to read the PDF at their own pace. Is there a way to change it back to the old settings?

i am working on a consultant plan and would like to have the possibility to add guest names if board is public and shard via link (without pw).I found the very helpful workaround from Robert. Thx for that!Now a friend of mine showed me the following settings.i cant find this possibility in my account. I have only the permission setting “copy board content”, the second topic is missing. Any ideas what tio do?   

Hi,is there a possibilty to get a list of all cards (across boards) to which I am assigned? Thanks Peggy

Hey,I’m testing out Miro to see if I want to continue with a paid profile, but I am running into an issue with the templates on my Tablet S7:  I can’t scroll on the templates and view at all.  @Marina any advice?

How do I open up comments that have been made by teammates on post-it notes? In particular, I have a post-it note like the following:  I’ve tried looking at the “Comments” section on Miro, and it’s not there. I cannot seem to be able to just click on the red box to expand the text so I can read it in full. How do I expand it?

All,I’m using Miro for a collaboration group for one of my clients - they want to brand the boards with their logo and make it feel as though it is their own space.Anyone done this to good effect? Willing to share an example you’re proud of.Keen to see how you used logos, colors and fonts. ThanksCate 

Hi there !I have, 1 year ago, subscribed to the miro for startup plan for my previous company.I am not part of that company anymore, and i have been unable to access my miro account or my mailbox (witch doesn’t exist anymore).So the issue there is that i have been unable to unsubscribe the automated renewall and i have been charged around 550$ on my personnal card.I’ved tried to reach the support, but i did not get any answers or responses.Got any ideas how to solve this ?Thanks !

We are trying to use Miro for our gardening project but my system hangs. Is this with me only are need some basic requirements .

If I deleted my Miro account, would all files that I had previously uploaded on all boards that I had once been a member in (but not anymore) also be deleted? 

Hi! I’m trying to re-order the sequence of my frames. For some reason, I can’t get to the sub menu (in the frames side menu) that allows me to toggle between the list and the mini icons. It’s already a hassle to move the frames one by one (bummed about this!), but using the icon view is even more ‘hassling’ compared to the ‘list’ view. Any thoughts on what I’m doing wrong? Where the option should be, I instead have an ‘add frame’ icon. Hmm. ALSO, on a separate note from ‘frames’ themselves: any ideas on how I can create several meeting sequences in the same board? For example, my classroom will have a three part series. Part I meeting is now done. So, I’m now creating the Part II meeting. But I hate to give up my ‘meeting’ sequence for Part I. Current work around is to create Part II meeting at the top, with a divider frame, then Part I follows.  I want to be able to re-use this board, with all three meeting sequences in place. 

A board I use quite often for a side project is no longer working.The task bars are white and I can’t select or more anything on the board itself.I get the same results on different browsers (tried firefox and explorer)Does anyone know a possible solution?Have also tried clearing all my cache and data. Not using a VPN either.Thanks in advance!

I can log in on the web app, but the desktop app won’t go past the loading logo animation.  I’ve tried uninstalling the app and preferences and reinstalling and it’s the same.

I couldn’t find Table / Grid component in Miro wireframe library. Is it there somewhere or unavailable? How to wireframe table then? 

My coworkers and I use Miro constantly as part of our planning and retrospection processes. Lately, we’ve noticed that many of our boards will have issues with Emojis, Images, and even stickies not rendering. This happens for team members even if this is the only Miro board they have open in their browser or the Miro app. The boards themselves don’t have anywhere close to the limit of 100,000 mentioned in the documentation, or even 20,000. I’d guess the # of widgets is in the thousands, not 10s of thousands. Has anyone else been having similar issues recently? I feel like using Miro in 2021 in the same manner I didn’t have these problems, and these issues seem to have been introduced in late 2021 or early 2022? Is the Miro team aware of this and looking into it? I’d rather have more stability/reliability than new features at this point. Members of my team are complaining enough that they might want to move away from the tool, and I’d hate to do that. Miro has been so v

When I group a bunch of objects together to paste onto a different board, I get a “number of Objects copied” metric.  When I paste them on another board, I get a “number of Objects pasted” metric and they are not the same.  Why ?

Hi all,I’d like to add a miro team to a slack channel (updates, etc).  I don’t want all my miro activity posted in that channel - just all activity related to a team in miro.  Is that possible?

I have a consultancy plan. There is no more voting button and the votion action in the new Miro Meeting Beta on the frame (+ set up app → Voting) is inactive and grayed out.Right now I am the only person on the board. Does the action become available once multiple persons have been added to the board or why is the voting feature in Miro Meeting Beta on the frame level disabled?Thank you for your help.

Bonjour à tous,Wow ! Pleins de nouvelles personnes dans notre groupe ! 🎈Cette semaine, j’ai eu la chance de rencontrer @Adrien Painturier et ce fût vraiment agréable de discuter de nos astuces et de nos coups de cœur en lien avec Miro. Cette discussion, m’a aussi ramenée à des questions que j’ai pour vous, dans le but que ce groupe soit utile et pertinent : Quels seraient vos besoins pour ce groupe  ? Avez-vous besoin de ressources, d’inspiration, de traductions...etc. ? Voudriez-vous participez à des sessions de discussions informelles.. ou vraiment avoir des “webinaires”, des séances de partage sur nos pratiques respectives, des trucs plus structuré et animé ?----- De mon côté, j’ai une interrogation, puisque j’ai souvent à présenter Miro à des utilisateurs au Québec, en français, j’essaie souvent

Hi, I can see on the Miro status page  that there’s an application loading issue. We’re unable to get load or login to miro from win/mac and app or any of the major browsers, we have an online workshop in 30 minutes, and so I’m slightly panicing and wondering if anyone has found any workarounds? We need to at least access the contents of the WS space from yesterday in order to port it over to mural, or a ppt or offline format. Grateful for any advice!!!! 😅🙏🏽😱

I love that Miro has the possibility to configure Request management and in create a service desk ticket (for us at Jira).After following the docs at Request management – Miro Support & Help Center it seems that the option is nothing else than sending an email to email requests in Jira? Really? What’s then the difference to Option 2: Send requests to specific emails? 

I began my MIRO journey with a free plan, and have created two free plan teams. Now I have upgraded to a Business Plan, but as a new Team. So how do I migrate my boards from the two free plan teams to my new Business Plan Team?

I know the black button “see recent change” shows if you are not visit the board in a while but how can I manual enable “see recent change” for any time? 

how to post anonymous post-its, stickers etc?I want to avoid that all people can see (by right mouse button → info) who has created a post-it . People will not open up, when they know that e.b. their boss can see who was the author of the idea, voting dot etc. 

It seems after I add an arrow head to the end of a line, it’s not possible to remove it. The option for “none” is not on the list. Is this a bug?