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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,648 Topics
  • 29,012 Replies
8614 Topics
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Aleksander TyczynskiNew Here
asked in Ask the Community
Export to CSV not showing when selecting post it notes

Hello, I am trying to export post it notes as CSV. I read this is an option in miro. However, when I select notes in miro and right-click I only see the ‘normal’ copy. How can I enable the CSV feature? Many thanks

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Kiron Bondale
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Francesco PetronelliNew Here
posted in Ask the Community
[RESOLVED] Copy/pasted grouped elements ungroup?

When I copy/paste grouped elements, they ungroup. It’s only happening on some boards. Is there any way to solve this?

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vicky liuNew Here
asked in Ask the Community
Guest editors can't copy content on my board

Hello Miro Friends ! I tested it today with a friend who I invited as a guest editor to my Miro board and asked her to copy and paste the content but she can’t. I updated the permission settings to allow team members and users outside the team to copy content a few days ago. Why is this happening ? Is anyone else having this issue? Thanks ! Vicky   

2371
Robert Johnson
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Andrew KoonmenNew Here
asked in Ask the Community
Copy/Paste Org Chart

Hi Folks I spent some time putting together an organizational chart / stakeholder map. I now want to copy the entire board out of Miro and include in my PowerPoint presentation.Is this possible? I have the free version if that is useful.Thanks 

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Tim AckroydBeginner
posted in Ask the Community
[RESOLVED] Order of frames in template

I am creating templates that use frames.The frames are in the correct order (in the frames sidebar) when i save the template.When i use the template on a blank board the frames in the sidebar are in a different order.If i edit the template - the frames view doesn’t appear for me to re-order. I have found that if I import the template re-order the frames to be correct again and copy all - then edit the template delete all and paste the re-ordered frames back in. Sometimes (but not always) they will eventually be imported in the correct order but it seems to be random everytime. If they finally work… I dont touch them!But it’s incredibly frustrating.

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Robert Johnson
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leusNew Here
asked in Ask the Community
Arrow size got smaller on existing board

Today I opened an existing board, and all the arrows got really small:Arrow size. Note the “m” letter inside the box.When adding new arrows or text in the lines, they also are really small, and I cannot resize the text in a line (clicking on the up arrow just closes the dialog).Text in a line - cannot resizeThis happens both in the Windows desktop application and in the web application. I usually use Chrome, so I tried opening the board in a new browser (Mozilla) but the issue is the same.Does anybody else have the same problem? 

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IT Asset ManagementNew Here
asked in Ask the Community
Unlimited Transfer of Member Licenses?

Hi - is there a limit to how often you can transfer a seat between named users? Or is it unlimited? Currently on a business plan.Thank you :)

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Kiron Bondale
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Eugene DamasoBeginner
posted in Ask the Community
Plans for servers in the US?

does miro have any plans or ways to work around servers being located outside the US?We currently are unable to use Miro with our VPN or in our office due to our security protocols  because it is located outside of the US.  Is there any plan to utilize servers within the US?  Otherwise, we’ll need to use a different software. Thanks,Eugene

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Eva27
Mironeer
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Hongzhi GaoNew Here
posted in Ask the Community
find the content I created on the board

Hi Miro heroes, I am a newby. Just joined a few mins ago. My first question is a bit silly but critical for me at the moment.As miro is infinitive, I could not find the content I just created. How to locate the content when the board is borderless?Thanks,hongzhi

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Michael Collins
Michael CollinsBeginner
asked in Ask the Community
Click to copy text fuction

Hello everyone!So I’m 100% new and as such I have an overwhelming anxiety of asking a question that I haven’t already seen when searching but I only went so far back, so who knows (apologies if it has been asked/answered already).I’m looking to create a sort of directory for my colleagues that could potentially be used across the entirety of E.ON Next (for anyone who doesn’t know, it’s the new version of E.ON, with them having announced that they are closing).At present, my team use a spreadsheet I’ve edited to look aesthetically pleasing in the way that I know how to, and it consists of a series of phone numbers, handy information and then there’s areas of the page that I’ve coloured and hyperlinked to external information pages. It works okay but I can of course see the potential in the MIRO whiteboard. Particularly as I’ve just skimmed a video where a guy showed me how to anchor to different areas of the whiteboard, which is going to be immeasurably useful.My only question so far is

5874
Michael Collins
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Ksenia ZolotarevaNew Here
posted in Ask the Community
[RESOLVED] Can't duplicate Miroverse "Scrum Puzzle" board

Hello! Maybe someone can help me. I cannot load any Miroverse boards into my own team’s board. This has been happening for several days.However whenever I try to use it it just appears to get stuck on loading and nothing happens.And this situation is repeated with all boards.What could be the problem?

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mlanders
mlandersExperienced Community Member
asked in Ask the Community
Bug & Error: Diagram Objects could not be minimized

While I can minimize shape objects … it is not possible with Flowchart Objects … Could you please have a look into this.Michael

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mlanders
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Pete MachalekNew Here
asked in Ask the Community
Getting started and getting independent

I got introduced to Miro by a client of mine several months ago. I only used it a little back then, but really liked what I experienced.Now another client is asking me to use it with them. I’d be happy to, so I’m trying to learn it better.I just got into my account again for the first time I many months, and I’m trying to get a “lay of the land.” It looks like I have a project in existence called “SagePresence” (which is the name of my company). And when I click on the name of the project (in the upper left corner), it says the owner of that project is the client I worked with several months ago.Does this mean my account is inextricably linked to this client? Or is just this project linked to them? IF the latter, can I just create a new project, and I will own it?Thanks in advance for anything you can tell me to get me started and independent.

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Robert Johnson
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Matthias RüdigerBeginner
asked in Ask the Community
Question: Voting use case

I am looking for some kind of "Planning Poker" solution/ functionality that can be used to solve the following use case. Does anyone have an idea? 1) 35 participants enter a statement on a certain topic e.g. "autonomous driving".2) the same 35 participants see all entered statements and vote for the best statement on this topic (3 votes per person)3) this process is repeated for 8 other topics4) The result is 9 statements (the voting winners) from 9 topicsDo you have any idea how to solve this use case with Miro?

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Max Harper
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maxelcatNew Here
asked in Ask the Community
Drawing arrows and pop ups

Hi I am really impressed with Miro - but I want to do some screen recordings in which I will need to draw a pile of arrows. Is there some way to stop the toolbar popping up every time I draw one - its really distraciting 

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DOUZONNew Here
asked in Ask the Community
How to insert partial table of excel table ?

Hello CommunityIt’s quite simple to upload an excel table into MIROHowever I was wondering if it is possible to show only part of the table into MIRO ?I mean : just want to show for instance A1:E20 whereas the document has data’s in A1:Z50Any thougths about that ?Thanks in advance for your support !Vincent 

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Eva27
Mironeer
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CrooksyNew Here
asked in Ask the Community
PBI?

Hello - is it possible to insert a PBI dashboard onto Miro? Thank you.

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Diomar GarciaNew Here
posted in Ask the Community
Comments are not sticking to the board

Board owner and members have all Edit access. After writing a comment and pressing Enter, the Comment disappears off the board. However, it shows up at the right location once the board is refreshed. I also noticed that the same issue is happening with on all existing boards which never presented such issue. What seems to be the issue? I appreciate your help. Thanks, Diomar.

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Robert Johnson
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Patricia SiglerBeginner
asked in Ask the Community
Help with permissions

Hello, I am a teacher and am looking to use Miro in my class so students can work collaboratively with their teams on a few whiteboard activities. I set up 9 boards, one for each team, and sent an invitation link out to the class asking them to follow the link to the space I created and then find and work on their board. I see they are all active users and I seem to have the proper permissions; however, they can only view and not edit the boards. Can you help?

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Robert Johnson
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Peter RosenbaumNew Here
asked in Ask the Community
How to select starred board in MS Teams app

I have a free user Miro account. I’ve been invited to join a Miro board from another user who has an enterprise account.  I’ve joined the board, starred it in my account and can interact with it on the Miro website.When i add Miro app to MS Teams, i can’t see or select that starred board.  Is there any way to add it to my MS Teams Miro app ?

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Eva27
Mironeer
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Patrick Michael WeberNew Here
posted in Ask the Community
Board backup no longer working

Hello,we have been using Miro for the last year at university level. We are usually savign the boards regularly to have a backup and a record in case soem work gets accidentally deleted.This all worked fine. But suddenly when I try to backup a board it no longer saves it in the regular format. XXX.rtb. I get a file name that is generic with a different file type. When I try to save it it jsut doesn’t do it, there is not file saved to my drive. the new file format is  XXX.jsonWhat has changed. I managed to get soem board saved but others jsut do not back up.  

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Robert Johnson
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NikiNikiNew Here
asked in Ask the Community
How to adjust the displayed area in the navigation toolbar

Dear all,I am using a board with one table in it that is relatively small. The navigation toolbar shows a very large area and it is hard to navigate in it to the right spot in my small table. When I started the board, the area displayed in the toolbar was more or less the size of the table but now its a large area with the very small table in it. How can I change back to the navigation toolbar displaying only the table?Thanks for your help!Niki 

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Larissa KoroteevaNew Here
asked in Ask the Community
Embeding Miro on Notion

Hi! Can you please help me figure out why I can’t change sharing settings, I asked my colleagues to check out what their sharing settings look like, and there is a difference. How can I make my boards public? Is there a way I can embed the link in other websites, I’m thinking about embeding it on Notion. Right now I can’t do that because the board is private or has some sort of sharing limitations that I can’t figure out. I click on “Share” and there should be an option “Anyone with the link” but it just doesn’t pop up. I know this option is available on free boards but for some reason it doesn’t work on mine. Could you help me please?

2131
Eva27
Mironeer
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Lisa FletcherNew Here
asked in Ask the Community
Download CSV file - create and sort columns by sticky note colour

The CSV file is useful, but it would be even more useful if the file had separate columns for each coloured sticky note. For example, if all my blue sticky notes were ‘challenges’, my table would have a column of just challenges. If all green sticky notes were ‘opportunities’ - my table would have a column for just opportunities etc.

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Robert Johnson
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Mike MicklewrightNew Here
asked in Ask the Community
Visibility to Past due Actions

We use a simple Excel spreadsheet as a std method for tracking actions.  In one of the columns, we show due dates, and if the due date is exceeded, a line is placed through it and a new due date is added.  There could possibly be several dates that are missed and crossed out.  The company would like to keep that visibility to missed past due dates when using Miro.  Any suggestions for the best way to show this?  Thx. 

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Robert Johnson
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