unable to see miro content (only appears as boxes)

Hi ! since yesterday i am facing issues with seeing content in Miro. it only shows for a sec when i try to zoom in and then disappears. i have logged out, restarted my computer, cleared cache, tried incognito etc. and still seeing same issues.

I am on Mac OS Big Sur

Version 11.5.2 (20G95)



3 replies

Userlevel 7
Badge +12

@Akshina Bhatnagar - Have you tried another browser? The Miro desktop app? Are you able to try another device and network?

Userlevel 7
Badge +12

@Akshina Bhatnagar - Have you contacted Miro support about this? Steps here → https://help.miro.com/hc/en-us/articles/360020185799#h_01F010RXA0E1S9C0WFQYX75R6C

hey @Robert Johnson thanks for the tip: its indeed opening in mobile device in browser and desktop app and different browser (tried safari). so i guess this issue is isolated to google chrome browser on desktop only.