Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

6263 Topics

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FUMNew Here
posted in Ask the community

Making highlighter markings stick with text

Hi, I been working with a roadmap where I check completed stuff off with the highlighter. But the only thing bothering me is that the highlighter does not stick with the text. So if I would add a new line to the tree, which I have auto positioning enable on. The text jumps away from its highlights making it really messy. What I have seen is that you cannot group it to the text. What should I do or will this post just be a wished feature.

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30 days ago
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OlyalaughNew Here
posted in Ask the community

Техническая ошибка Technical bug

У меня было 3 используемых (доступных к редактированию) доски, не больше. Новые доски я не добавляла. В прошлую пятницу Миро сделала мне одну из моих трех недоступной к редактированию (view only). Уведомление пишет, что я якобы превысила лимит и у меня больше трёх досок, но на самом деле их как было три, так и есть. А права редактировать одну из них лишили. Пожалуйста, исправьте эту техническую ошибку. I had three boards and i could edit them. Last friday (5.05) Miro automatically disabled me to edit one of them though i didn’t add any new boards. The note says that now i have over three boards but that’s not true. I still have three boards but one of them unfairly has no right to be edited. Please, correct this bug. 

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Robert Johnson
30 days ago
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Lauren SaggarNew Here
posted in Ask the community

"This board is no longer shared, or has been removed" error

Hello, I am trying to recover this board: https://miro.com/app/board/o9J_lR6hXvU=/ but unfortunately it seems as if it has been removed or sharing access has been removed. I am the original owner of this board, so I am unsure how this happened. Could you please help me recover this?Thanks a lot!Lauren

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Robert Johnson
12 days ago
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Julia LuninaBeginner
posted in Ask the community

stickies capture won't work

Hello, community!Here’s the problem I’ve been experiencing. When I try to use the stickies capture tool at best it creates one selection and won’t let me create more or doesn’t create any and no matter what a click the selections won’t appear. Does anyone know how to fix it? I tried both web and app versions it’s the same. Thanks in advance

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30 days ago
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Ivan IvanovNew Here
posted in Ask the community

How to open csv files again?

I have a problem. I don't know how to open the made board that I previously saved in this format. I remember exactly how it could have been done before. I saved the board as csv file, then I could load it and it looked like I made it. Now, if you try to open the csv file, it does not open as a board, but as plain text, despite the fact that I had diagrams made there. If anyone knows how to open it so that the board is unchanged - please write. If possible with screenshots. As a last resort, if this is not possible, please write how to save the boards so that you can reopen them later. Thank you. Ps changing browser, clearing the cache, using an application or another browser does not helpPss I am using the free version

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20 days ago
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Lena RedmanBeginner
posted in Ask the community

Conference presentation

Hey Community, can someone please help me? I have to do an online conference presentation which will be held on Zoom. When I integrate Miro with Zoom, the speed is significantly reduced. So I'm thinking of starting a talk on Zoom and then asking people to access the Miro board using the provided link. Does anyone have any suggestions for a better idea?Looking forward to hearing your suggestions,Lena

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28 days ago
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SiegmarBeginner
posted in Developer platform and APIs

Call an external API from Web SDK

Hi,I am testing Miro REST API and WEB SDK and, so far, everything is woring fine.My current test is calling an external API from WEB SDK App, but it is not working.Is the ( API call ) code below valid for Miro ?It works perfectly well in a normal React site.As you can see in the code this example uses a non-authenticated and CORS enabled URI.Thanksimport * as React from 'react';import {createRoot} from 'react-dom/client';import { useState, useEffect } from 'react'; // APIasync function addSticky() { const [data, setData] = useState(null); useEffect(() => { fetch("https://contabo.easylob.com:5443/echo?origin=Miro") .then(response => response.json()) .then(json => setData(json)) .catch(error => console.error(error)); }, []); const stickyNote = await miro.board.createStickyNote({ content: 'Hello, World!', }); await miro.board.viewport.zoomTo(stickyNote);}const App = () => { React.useEffect(() => { addSticky(); }, []); return ( ... );}

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Mira Balani
Mironeer
21 days ago
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Marcelo MelgaçoBeginner
posted in Ask the community

Members x Guests

Hi everybody.If I sign the Starter Plan with only 1 member (myself) 👇, can I have multiple guests working on multiple boards?  

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29 days ago
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EtienneNew Here
posted in Ask the community

Auto-Save

Hello,I’ve tried searching on Google about this to no avail.I’ll often get disconnected to Miro on my iPad. I use the app and will go back and forth from my browser to the app. I’ll most often get ‘connection restored’ when this happens but I’ve had a few times when I’ll get a message which says ‘trying to restore’ the connection. When this happens, it never end up working. What’s worse, I’ll lose everything.I think content is saved when you leave your board. Is there a way to activate some sort of auto-save feature to prevent major data loss and experience despair and frustration when it does?EDIT: Just to clarify:I’ll often edit text on Miro. The disconnect will happen while I’m editing the text in which case the whole text will disappear. I have a hunch it only saves text when you stop editing, not while you’re editing.

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1 month ago
Peter Müller
Peter MüllerBeginner
posted in Ask the community

Fixed ratio frames switch to custom ratio when changing size

Hi,I wanted to create a frame in A4. When I now want to resize it (by either dragging the corners or edges) the ratio switched to custom ratio and the frame is just resized in, for example, one direction. However, what I wanted was that if I resize the frame the ratio remain the same.Did I miss some feature switch or is this wrong?

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Robert Johnson
1 month ago
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Mark GoldbergNew Here
posted in Ask the community

"Miro Research Team" Spam?

I received an e-mail from Rewards@ethn.io, following the completion of a user feedback study. I was wondering if this is indeed a spam, as the website itself looks fairly robust and not the ordinary style phishing site. They have not asked for bank details or anything, which is also making me wonder if this is legitimate.Could a member of the community provide any information on this?Many thanks,Mark

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1 month ago
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TeufelskometBeginner
posted in Ask the community

Visitor + Video Chat

n the plan "Starter" visitors can edit the boards again. What about the Video / Audio chat? The help documentation says: "Visitors can not start a video chat"What does that mean in concrete terms? Can I talk to my workshop participants = visitors or not?Can I start a video chat and my visitors can participate or is there basically no video chat for visitors in the "Starter" plan?

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1 month ago
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John SchramBeginner
posted in Ask the community

Figma plugin > sync resets size

I tried the Figma plugin today synching Figma pages into a Miro board as SVG. When I triggered a sync within Figma the linked objects in Miro retained their position but resized to it’s originally imported size. In my experience it made the entire feature completely unusable.Are others experiencing this? Is it an expected behaviour? 

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1 month ago
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RichardRBeginner
posted in Ask the community

Reducing Team Size on Plan

We want to reduce our Team size from 10 Users to say 5 Users.Currently, the ONLY way to do this is to Cancel our existing plan, and then start a new plan and we have to enter Credit Card details on the Miro portal!This is NOT User friendly! Can we please have functionality whereby one can Reduce a team size, and remain on the whatever Billing Method (e.g. Invoice) once is currently on.  

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30 days ago
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TadBeginner
posted in Ask the community

Uploading stopped working on all boards today

Since this morning, on all of my browsers (Safari, Chrome, and Opera) and on the Miro app on my Mac, I am unable to upload files (any format). I have tried creating new boards and uploading to these and it doesn’t work.  I have tried clearing my cache on Safari and it doesn’t work.  I go to the upload button, then My Device, then the menu disappears and nothing happens. Is anyone else having this problem?  Assistance is greatly appreciated.  

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1 month ago
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Fabio RizzaroNew Here
posted in Ask the community

[RESOLVED] "All shapes" action in Shapes pane not working

Do we have any issue with “All shapes” button?It´s showing noting when I click on it.  

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Robert Johnson
29 days ago
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Enrico SecchiNew Here
posted in Ask the community

Breakout Frames

In the breakout frames, it would be good to have a feature to prevent participants to edit until they joined a breakout frame.

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Robert Johnson
1 month ago
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Adam PondNew Here
posted in Ask the community

The authentication for Miro is possibly the worst experience I've ever had

Miro’s authentication feels like it’s trying to be more secure than my bank, and no, that’s not a compliment.It seems like I have to re-authenticate every other day. Check out the frequency of Google Enterprise accounts for example, miro should NOT be more frequent than that. When I click on a link, and have to re-authenticate, the default is to create a new account. I just clicked on a miro link that someone shared, there’s 90% chance there that the majority of people already have an account and want to just sign in. I sign in with my browser because it doesn’t open the desktop app, but then it loads, so it loads the desktop app, but the desktop app can’t authenticate itself, so it opens a browser page to authenticate, but then after that, it goes back to the desktop app and leaves the tab open. This is ridiculous. The authentication token should be system wide and if I have the desktop app installed, it should default to opening there first if possible, but at the very least, if all

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1 month ago
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ppangaroBeginner
posted in Ask the community

[RESOLVED] Don't get 'Starter' option when trying to upgrade from free

When I click in upper-left ‘free’, the ‘Business’ upgade option is highlighted and I can’t selected ‘Starter’.I have multiple Miro accounts, one with a university, but I’m logged into my personal account when I do this (which is the one I want to upgrade).Thx--Moderator note to the support team:When clicking on the work “free” (to the right of the Miro logo), then user is first presented with an “Upgrade” button and are then taken here: However, if they use the Add teams action, enter a team name, then they see: 

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Maria Gonzalez
Mironeer
1 month ago
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David FelipeNew Here
posted in Ask the community

How can i get restored a Miro board

A few days ago I created a board from my free miro account, I shared it with some colleagues and after a few days it was deleted, when trying to restore it through the board link it does not show me the option to restore board, how can I recover it? if it was known that I am the owner and it does not appear

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1 month ago
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MaikNew Here
posted in Ask the community

Its a bug? - Forced pencile draw mode

I use miro quite often on my tablet. Since one of the newer updates, Miro automatically switches back to the drawing tool when I use my samsung pen, but I don't want to do that and it completely hinders my workflow. You can't turn this function off either.Is this a bug or is it supposed to be a feature?

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1 month ago
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David McCluneNew Here
posted in Ask the community

Can't Add Activity to Swimlane

I’ve searched for an answer but there doesn’t seem to be one.I’m having a problem adding an activity to a swimlane. I’ve done numerous process diagrams with swimlanes but this particular one is being a bit of a diva. It is refusing to add any more UML diagram components into the swimlanes. I can select a pre-defined activity, for example within the frame (but not on the swimlanes) and can drag it to where I want it. When I let go of the mouse button, the activity returns to its original place within the frame, outside the swimlanes. The swimlane is not locked. I’m baffled! Does anyone have any clever ideas?

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1 month ago
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Gernot PanteleNew Here
posted in Ask the community

How to create a new shapes

Hi everybody,I’m preparing right now a training presentation in MIRO and I need a specific shape which I couldn’t find in the MIRO library. How can I create for example a rectangular triangle filled with a color?I’m looking forward for your help and creative ideas! 😀Thanks!Regards Gernot

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Kiron Bondale
1 month ago
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Karl-Johan SjöborgNew Here
posted in Ask the community

Add JIRA Labels in MIRO/JIRA integration and app

Add JIRA Labels in MIRO/JIRA integration and app

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1 month ago
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Baptiste SudreNew Here
posted in Ask the community

Button which automatically goes to another part of the board ?

I would like to add more details on a process mapping. So, it would be really nice for me to click on the process title to access to the sub-processes. Is it possible to have this kind of button on Miro ?

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Robert Johnson
1 month ago
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