Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

7001 Topics

M
Marlies van DBeginner
posted in Ask the community

Don't see talktrack in Jake Knapp Design sprint template

I am working on a MacBook Air. I have downloaded the Design Sprint template of Jake Knapp but I don’t see the talktracks in it. Is this a bug or am I doing something wrong?

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Robert Johnson
1 month ago
Rvakin Yura
Rvakin YuraBeginner
posted in Ask the community

Board and team disappeared, FAQ didnt help

I had a personal (payed) account for couple of years, then i had a break for a year or two and now i can not find any team or board under my account. Searched through the FAQ with similar problems and answer almost the same - reach out board history. But i don’t have any boards, everything’s gone. Is there any possibility to restore my stuff? 

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Rvakin Yura
1 month ago
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adamgosknyBeginner
posted in Ask the community

Workflow boxes become smaller every time I add one

Trying to build a swimlane diagram, and every time I add a box (by clicking the blue circle next to an existing one), the next box is automatically created as smaller and with smaller text to boot, it’s really annoying.What’s the setting to avoid this from happening?

1
C
19 days ago
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Paul du CanadaBeginner
posted in Ask the community

Collapsing mind map not working

I came back after a few years of promises of this feature being “in development” to see if Miro had actually gotten around to it.  It appears the answer is yes, however it doesn’t work for me.  I let my subscription lapse due to this feature not being implemented and the conversations not being updated.  It seems the MIRO team only really replies when they have good news.  My question then - if I was to go premium would this now work or is there something else wrong? 

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1 month ago
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Carl WolfendenNew Here
posted in Ask the community

Cannot downgrade my subscription

I completed a free trial of the Business subscription and would now like to sign up for the Starter plan. There is no option to downgrade to a different plan however - I only have the option to reactivate the Business plan.Please advise how I can downgrade my plan to Starter without having to pay for the Business plan.And please don’t ask me to contact support@miro.com - I've contacted them four times over the past three weeks and haven’t heard a thing, not even a holding reply.I have to say, this is pretty basic stuff guys. And forcing someone to pay for a more expensive plan is bad form.

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Robert Johnson
1 month ago
A
Anonymous123New Here
posted in Ask the community

Comments 2.0 (Beta)

How can I update to Comments 2.0 version?https://help.miro.com/hc/en-us/articles/360017730873-CommentsMy friend has updated version to comments 2.0 but my account is still the old version:(

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1 month ago
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HamsterMartinNew Here
posted in Ask the community

No Permission To Access Boards. I'm The Owner. Permission Requests Go To My Email. Denied Access To Grant Permission.

cant access board. prompted to ask for permission. request ends up in my mailbox and when i try to grant myself permission im told i dont have permission to do so. kafkaesque :P

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1 month ago
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EladBeginner
posted in Developer platform and APIs

Bug: After window reload, every frame added via API has the same color

Hi Team,Perhaps a bug.I’m using the web sdk api to create and add frames. This week something which seems like a bug was introduced such that when adding two frames, with different fill colors, the second frame added always gets the color of the first, even if specified otherwise. See attached from console.Any help is greatly appreciated! 

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Elena Ignatik
Mironeer
1 month ago
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Anne ScarlettActive Contributor
posted in Ask the community

On-Demand Session for the "The Business of Storytelling - turn ideas into action" from Distributed 2023

Hi! Can someone tell me where to find the recording of “The Business of Storytelling - turn ideas into action” from last week’s Distributed event?  I have been checking this link every day with no luck. https://events.miro.com/distributed/on-demand?i=sr44L0XceG8p8QyDE5J1uElbw3pkIrZOHope to hear back soon, as I really want to watch that full recording! Thanks in advance!  

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B
7 days ago
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Chandra Sekhar TBeginner
posted in Developer platform and APIs

how to create clickable button / shape in miro frame

Hi, we want to use Miro board for online course where on click of a button on a frame should execute script. May i know if this is possible in Miro i.e adding a clcikable event on a shape

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Elena Ignatik
Mironeer
1 month ago
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Tim MoserNew Here
posted in Developer platform and APIs

BUG: Rest API creates board in view only

Below is a bug report for some unexpected behaviour I have found when working with the api as a free plan user. Steps to reproduceCreate a board using an access token of a free account through the REST API, noting the resulting board ID (post v2/boards) Create a frame in the board (post v2/boards/ID/frames)Actual Result403 - User is not authorized to create widgets on this board.Upon further investigation in the miro dashboard, I notice that the board is created in view-only, therefore not allowing me (and my access token) to edit it.Expected ResultSince the created board is the most recent board, it should be editable even for free accounts exceeding 3 boards (by making an older one view-only). This would then allow me to also edit it through the api, without the error.

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5 days ago
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Stuart Webb
posted in Ask the community

Contact Support link is broken.

When clicking “Contact Support” in the help center, my browser starts to load a contact form, but then I get redirected to “https://help.miro.com/hc/en-us/signin?return_to=https://help.miro.com/hc/en-us/requests/new“ and cant actually fill out a form. Honestly this is the worst support experience I’ve seen in a while from what otherwise seems to be a fairly functional service. Does anyone have a direct email address? Or is there a chat function somewhere?

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S
1 month ago
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KimLikesToWriteNew Here
posted in Ask the community

[Browser Miro] How do I turn off spellcheck/Change spellcheck language?

Hello, I am trying to put something together in Miro but it seems to check the wrong language and underlines English red while I try to do anything at all. How can I turn it off or switch to English? I tried looking for a setting after reading something about a language menu setting but in my profile menu there is nothing at all that looks like it can influence the boards and normal settings may not exist (or not for a free member) but apparently you can do something with this issue so I would love to know. Thanks!

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K
1 month ago
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Anderson JaquexsNew Here
posted in Developer platform and APIs

Automating Data in Miro

I wanted to ask two basic questions about API programming.Is it possible to automate data input in Miro?Is it possible to automate data flows in Miro?

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A
1 month ago
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GarrutteiNew Here
posted in Ask the community

пропали все доски и команды

У меня бесплатная версия miro. Сегодня я зашла в приложение и ситуация следующая: ни одной доски нет, команд нет, аккаунт просто пустой, хотя вчера еще был доступ! помогите разрешить ситуацию, ведь там большое количество подготовленных уроков в которые я вложила много сил и времени 😭 Почему такая ситуация произошла? Может я упустила какие-то правила?

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1 month ago
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Michael PorterNew Here
posted in Ask the community

Argh - How about a warning???

I’m going to have to re-create a long post thanks to this…I scrolled back up to the top of my post to see if I had missed anything, and saw the link. Click, all my work gone.Maybe a warning that clicking on that will *not* open a separate window, and will instead erase anything you’ve already written on this page? Or better yet, open a new window!

1
Robert Johnson
1 month ago
Y
YoliNew Here
posted in Ask the community

Пропала доска

Здравствуйте, я создала доску, она была открытая. Пригласила туда 2-х друзей по ссылке. Спустя месяц она пропала, написано, что ее удалил владелец, и нужно попросить его восстановить доску. Я сама доску не удаляла. Что могло произойти, и как вернуть доску?

1
Robert Johnson
1 month ago
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Rozalija AlexanderNew Here
posted in Ask the community

How to see card descriptions while voting?

I have a board with about 60 cards that need to be voted on to select 30 with additional 10 on the waiting list. Cards are divided into three categories. Each card consists of a title and a rather long text in the description which gives essential context to the card.  It is important for voters to be able to expand the card to see the description while voting, given the number of cards. However, I can’t find a way to do this during the voting session… can this be done? Thank you!

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1 month ago
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ChristineCapraNew Here
posted in Ask the community

Talktrack Permissions not working

After working fine for awhile, when I try to make a talktrack, it tells me it doesn’t have mic/camera permissions. But if I look in the browser tab privacy setting icons - it shows in the browser HAS both permissions. I also went into my browser settings an specified to always give Miro both permissions. And I’m still getting the ‘no permission’ message.This is happening in both Chrome and Firefox.I’ve closed & re-opened both browsers several timesI’ve rebooted my computer several times. Sometimes that fixes the problem once, but after one talktrack, the problem recurs.Has anyone else seen this? Any suggestions. 

0
C
1 month ago
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Fares AlgahtaniNew Here
posted in Ask the community

it takes me an hout every time to launch miro !

I am starting to hate this app so much! I have been a subscriber for years. Every god damn time I need to scramble to get it working. It is ridiculous. If the problem is that I’m using my iPhone’s hot spot or that my cache is full of garbage, that means it is a bad app because it should not be my god damn problem!

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1 month ago
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Laura BellNew Here
posted in Ask the community

Jira Program Board - Swimlane titles rendering as 'Uncategorized'

I’m having an issue where the swimlane titles are all rendering as 'Uncategorized'.I can work out the grouping by the cards that are showing, so that side of it is working. I just don;t know why the swimlane titles aren’t working. Any ideas?  

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1 month ago
I
InessBeginner
posted in Ask the community

Only my boards have been deleted

I’m using Miro as part of a team. I just tried to access both of my boards but found that they have been deleted by its owner. I’m assuming I would be the owner of my boards, but I never deleted them. I asked the admin of the team if they knew what to do but she is also new to miro so could not offer a solution.I previously posted my Miro boards to our class discussion board, so when i go back to that, it reads: Access Denied. You don’t have permission to view this board. But after I click to go to the miro site, the message reads: Board has been deleted. Sorry, the board that you are trying to access has been deleted by its owner. To access the board, please ask the board owner to restore it. 

4
Robert Johnson
1 month ago
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Jessica LopezNew Here
posted in Ask the community

Organizational chart organized Vertically?

HI,  I am new at Miro, but so far loving it. I have created our Organizational chart, but is not looking nicely (Picture1) because we have to many position that are vertically. I have been looking how to change teh alignemet as soon as there is more of 4 employees in the same level, But I can not find it. I saw in other threas that is abou tthe Align child nodes? how can I turn that off? I think it would look very nice like in picture 2, the problem with chain of command template is that you can not open and close section, like with th eorganizational chart and also does not have a head count. Or could I activate those feature in the chain of command template?   

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1 month ago
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Jaqueline FigueiredoBeginner
posted in Developer platform and APIs

Manage apps

Can anyone tell me if Miro has an API that can control the approval of apps externally? In our case, the apps are approved by the admins.I wanted to control approval externally and automatically according to the selected scopes. Approving and disapproving without having to enter the tool.

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R
1 month ago
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Pascal ScholteNew Here
posted in Ask the community

Applied voor Student Plan 10 days ago, but no upgrade yet

Hi Miro Team, I applied for a Student plan 10 days ago, but haven't seen the upgrade in my account.I use my university's e-mailadress and supplied my studentcard. Can you please check my application?

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P
1 month ago
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