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Questions & Ideas

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8459 Topics
C
CampuslandNew Here
asked in Ask The Community
When I invite people to share a board are they being made to sign in/up

THis never used to happen.It’s a huge inconvenience for my clients. Miro seems to say it’s not happening. But it is.Anyone?

4
Kenneth Ritley
10 days ago
K
Ksenia KalinichenkoNew Here
posted in Ask The Community
Licenses for ukrainian acount

  

0
K
11 days ago
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Leonie CollierNew Here
asked in Ask The Community
Where has the board notes function gone?

I used to be able to click on the right hand side of the board and add some notes and links about what was on a board. I can't find this in the new UI. Can anyone help?

1
Robert Johnson
11 days ago
A
AEvansBeginner
asked in Ask The Community
Dot Voting Template Problem

I’ve added a Dot Voting template to my board. But when I drag a dot from the template and attempt to add to a sticky note, all I get is a tiny grey square?I’ve tried sending the stickies to the front/back etc, but no joy. Any ideas please?

5
Eca
Mironeer
5 days ago
M
Martino VallaraNew Here
posted in Ask The Community
Blocking error

The board remains locked to the mouse move. Even pressing esc does not change the behavior. It is currently unusable.

3
Eca
Mironeer
7 days ago
I
Ingo HelmkeNew Here
asked in Ask The Community
Missing elements on JPG export

Hi everyone,I am using the “App Wireframe” template (see screenshot) for visualizing the screen flow for a new app feature, but when I try to export the screenflow (my board) as a high-resolution JPG to use it in a specification document, the iPhone Mockup templates, means the black frames, are missing.Can anyone help?Thx, Ingo 

1
Eca
Mironeer
11 days ago
V
vkokoBeginner
asked in Developer platform and APIs
HTTP Status Codes in Miro REST API

Hi everyone,I'm trying to find a comprehensive list of all the possible HTTP status codes that I might encounter while working with the Miro REST API. I’ve looked through the documentation but wasn’t able to locate anything specific.Any guidance would be greatly appreciated!Thanks in advance!

0
V
11 days ago
A
Ancient_LukeContributor
asked in Ask The Community
Miro boards do not work fluently anymore. Continuously lag

I have used miro for over a year now and over the last two weeks, it’s started to have major lagging issues whenever i am writing. It pauses every 5 seconds or so, and I have to wait until I can write again. I have use the app on iPad and I have uninstalled and redownloaded it and the problem persists. It is apparent on all my boards now. And this is happening only after I purchased a year long subscription, but now the app has become unusable until the lagging improves.

6
Eca
Mironeer
9 days ago
S
Stuart Gibbons
asked in Ask The Community
Have Spaces changed default visibility of unassigned boards?

I see from today’s update that Projects are now Spaces.I’m trying to determine whether this change has - deliberately or inadvertently - changed the visibility of boards that are not in projects/spaces. It might just be my bad memory of how things were with Projects though!Before today, I believe that if you created a board that wasn’t in a project, then only you could see it (until you shared it with individuals in the team) and doing a search or viewing all boards didn’t show the boards not in a project.Now with spaces I can filter by ‘boards not in spaces’ and I can see lots of boards I didn’t think I previously had access to.Am I misremembering or do I need to pass this onto our users?

8
S
11 days ago
M
Michal StefanNew Here
posted in Ask The Community
Using Miro for events

Hey,does anybody has experience using Miro on a one-off (1-2 days) event with external visitors (approx 40-50). Can this work normally with Starter plan on 1 licence and visitor link shared with all participants? Even with possibility for all of them to add content and use AI elements?

1
Eca
Mironeer
11 days ago
I
Insa CremerBeginner
asked in Ask The Community
I was granted an educational account but I still can have only three boards

I applied for an educational account and immediately received an e-mail that said “You have been granted an Educational account an Miro”. However, when I log in to it, it does not seem to differ from a free account. It only allows me three editable boards, but as I understand, an educational account should have an unlimited number of editable boards.Is there some delay between the e-mail and the actual activation of the educational account? If yes, how long does it take?If no, what do I have to do to make my educational account work?

4
I
4 days ago
A
A.M. KelseyNew Here
posted in Ask The Community
Can't edit 1 of 3 Boards I own (Free plan)

I am on the free plan so can't file a ticket on this issue - looks like a bug that many others have filed. Sometimes a workaround, most often the reply from Mironeers is that your 3-Board limit is for the entire team, not per-person on the team. Context:I have 3 Private Boards in my Miro.I can edit 2 out of 3.I am the only team member.All boards are "No Space" because of Free plan (according to the Upsell icon).None are shared.none are marked read-only.I was a member on somebody else's Free plan, but left the team to see if that would resolve the issue. It did not. ChromeMacBook Air M1Miro app for Mac also failsiPhone app also failsI can fully edit 2 out of my 3 free Boards. However, on the 3rd Board, starting about a month ago, I can no longer make any edits on my main board. Example of what I can't do:-- I click the Frame tool and select the area where I want the Frame to go. The Frame briefly appears on the board but then vanishes.-- Try to paste in an image - again, briefly appears

0
A
12 days ago
A
Anshul JainBeginner
asked in Ask The Community
Blurred Miro board

My miro board is all blurred up.I am not able to see anything clearly even after zooming in.Is/are anyone else also facing this issue? If you are then how have you resolved it? 

5
Eca
Mironeer
9 days ago
S
spoke_danBeginner
asked in Developer platform and APIs
How can I get Shape styles using the 'bulk' endpoint?

I’m using the bulk endpoint (https://developers.miro.com/reference/get-items) to get specific item type on a board. My first call I use the endpoint with the following params: “?type=sticky_note&limit=50” in order to get the first 50 sticky notes. This works as expected and I get the sticky notes with geometry, data, position, and style.However, when I run the same query but with “?type=shape&limit=50”, I can the same results minus the shape styles. This is annoying since I would have to the re-query (I think) for each shape to the specific shape endpoint (https://developers.miro.com/reference/get-shape-item) to get the styles.I would’ve expected the bulk endpoint to just give them to me.Is there a reason it’s doing this? Am I missing something? 

4
William Bishop
Mironeer
11 days ago
O
OinotnaNew Here
asked in Ask The Community
Which license is the right one

Hello everyone, I really like Miro but I have problems understanding the license model and need help to choose the right license. Here is my situation:I offer online training based on a Miroboard. The participants should be able to work on the board and have access to the board for several days.  On the board itself, online group work takes place on uploaded canvases - in other words, the participants essentially “stick” Post-It notes.All participants are employees of one of my clients. So no members of my team (I'm just a one-man show)Can someone please enlighten me as to which license would be suitable for my needs. Many thanks in advance, Antonio 

3
Robert Johnson
13 days ago
V
vkokoBeginner
asked in Developer platform and APIs
Challenges in Token Creation Using Postman

Hello all,I'm in the process of creating a token for my app and using Postman for testing. You can see the relevant details in the attached screenshots.     When I click "Get New Access Token," my browser opens, and I can see that the authentication for my request is successful.    However, when I'm redirected back to Postman, I encounter the following error:    Am I missing a step or parameter, or doing something wrong? Has anyone else experienced this issue?I would really appreciate any help!Thank you in advance! 

6
Horea Porutiu
Mironeer
13 days ago
S
supifloNew Here
asked in Ask The Community
[KNOWN BUG] MindMap: Return creates a new line and a sibling node

For a couple of days when editing a mind map the return key not only creates a sibling node as intended but also creates a new line which screws up the layout.Here I typed “Sibling1” Return “Sibling” Shift+Return “2” Return “Sibling3”.I use Miro on Windows 11 in Firefox.Is this a bug or am I doing anything wrong?

6
K
1 day ago
N
natpatcharaNew Here
posted in Ask The Community
Question regarding used of Miro Microsoft Azure Icon Set for academic and research used

Hello everyone,I am recently start using Miro for creating multiple diagram for used inside our institution. Some of which include using multiple Miro diagram pack. In one of our project, we use Miro Microsoft Azure Icon set which as far as I can found can be used for free but I cannot found specific document on how can I used it.So my question is that if we were to submit an academic poster for that project in some academic conference. Can we used these diagram in those poster and associated paper. Is there any limitation or process involve with it. Or is it enough that we mention in our poster which diagram is created using Miro. Can anyone point me to where I can find any document associated with it.Ps. If I understand correctly material created in Miro is our property and we can use it as we like. But my question would be more toward those specific diagram pack as well as any process or best practice in the industry.Best.Natpatchara

1
ElvaMiro
Mironeer
13 days ago
M
Majestic GlueBeginner
posted in Ask The Community
[KNOWN BUG] Potential Copy Paste Bug after Doc "Copy link to block" action

When attempting to copy paste into hyperlink and or object to link, copy paste doesn’t seem to work. Copy paste works normally for a text box, but on weird occasions it would not copy paste into hyperlink and/or link to object url. It’s odd because copy paste works for text, but sometimes it works for hyperlinking.I think the bug gets triggered when i’m trying to link to a block within the beta feature text document, but not entirely sure. Sometimes it goes away too but not sure what causes it.

9
Robert Johnson
4 days ago
A
Adam SharmanNew Here
asked in Ask The Community
Deleting an organisation

If I delete my profile in one organisation will I lose the boards I have created with the same email address in another organisation?

1
ElvaMiro
Mironeer
13 days ago
Y
youngturtleslothBeginner
asked in Ask The Community
Ctrl+v giving error when it shouldn't

There have been many instances of Ctrl+v leading to the “Sorry, this file type is not supported” message. But when manually clicking the paste button after right click it does work so the file type is clearly not the problem. For some reason when clicking paste from the right-click menu it gives this additional button with paste again. Whatever this is needs to preferably get automated or at least also become a thing for using the Ctrl+v shortcut.This has happened for plenty of things but for replication purposes one example is .webp images.

9
Robert Johnson
9 days ago
A
Ancient_LukeContributor
asked in Ask The Community
Any fixes for a laggy Miro board?

Within the last couple of weeks, anytime I am writing on a board, it freezes every 5 seconds or so for about 1-2 seconds. This is happening consitently to where i am having to wait constantly on these freezes. Any idea why this has started to happen? It’s happening on any board that I use.

3
Y
6 days ago
B
Beatriz BurattiniNew Here
asked in Ask The Community
I need help in getting the Education Plan

Hi,I’ve been trying to get the Education Plan for months. I’ve filled out the form so many times that I lost count and, so far, have not heard anything back from Miro. I work at a university in Brazil (Fundação Getulio Vargas) and have tries to sign up for the Education Plan with my work e-mail address and my personal e-mail address (both Outlook), and had no success with neither.I also see that I can’t contact Miro support directly because I have none of the paid accounts. Can someone, please, help me figure out what the problem is? It is unbelievable that Miro offers a service to education institutions and has the audacity to make us go through unhelpful FAQ pages and community posts instead of having a helpdesk. This problem is affecting my work, I have even tried to solve it with the IT team at FGV, but it clearly is a Miro problem and the steps to fix it are convoluted and inefficient.

2
B
12 days ago
G
GenelsiNew Here
posted in Ask The Community
Miro hides all maps immediately after loading (I get to see them only for a second)

I tried to clear cache but it didn’t help :(

3
Eca
Mironeer
14 days ago
L
Laura LinturnNew Here
asked in Ask The Community
My Org chart has disappeared

I have used an org chart component on my board and it has now disappeared from the board. Help please?

1
Eca
Mironeer
16 days ago
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