Questions & Ideas

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7061 Topics

K
KristenFlyNew Here
posted in Developer platform and APIs

board doesn't work

Good afternoon!One of boards in a team doesn't work.. it contains a lot of important information.. other boards work great, but not this. It writes about bad connection, and tells to reconnect. But the internet is good. I tried to open it from different devices, but it still doesn't work.Please, can you help me?Regards,Kristen

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K
6 hours ago
K
KristenFlykNew Here
posted in Developer platform and APIs

Only one board in a team doesn't open and writes that it should be reconnected

Hello! Excuse me, one of my boards in a team can't be opened. Every time there is a message that I need to reconnect, but other boards work great.. I have a lot of important information there.. please, tell me, what should I do?

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K
7 hours ago
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MewifoxiiiNew Here
posted in Developer platform and APIs

The tools are not shown

I have a Starter plan, and I can't invite a student to the board, I copy the link that has the "edit" permission, he follows the link, but the tools are not shown. What to do?

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15 hours ago
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J.R.Beginner
posted in Ask the community

Cant send to back / interactive template

Getting an error when I try to ‘page down’ to send to back. Never seen this issue before. Not sure what is meant by the error and what an interactive template is.‘You cant send the card backwards when its inside an interactive template’

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1 day ago
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Joel HNew Here
posted in Developer platform and APIs

Tired of manually managing Miro Licenses?

Hey everyone, can I get your input on this tool we're launching on the Miro app store?Here's how it works right now: If a user doesn't log in or shows no activity on Miro for 90 days, they'll get notified to confirm they still want access, if they opt out and say they don't want access, we'll remove their license.Helpful? Meh? Let me know! 

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1 day ago
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Marta del Pozo LagneauxNew Here
posted in Ask the community

Can't send the card backward when it's inside an interactive template

I have not been able to move Elements forward or backward today with that notice displaying down in the screen. I have tried different profiles and different boards. How do I know I am using an interactive template and how do I finish using it? It is the first time I have this problem. Have anyone else had this problem and solved it? 

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1 day ago
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Petar BuljatNew Here
posted in Ask the community

Enabling Azure Cards Feature

Hi all,We are trying to setup Azure Cards in order to connect Azure DevOps and Miro Board but unfortunately without any success. I was hoping someone could share some tips & tricks on how they have managed to set it up. We have been following the steps listed in: https://help.miro.com/hc/en-us/articles/360033799934-Azure-Cards We have a connection setup in our Azure DevOps and we have authorized Miro. However when creating the connection in Miro boards against our Azure Instance it seems as the connection times out as nothing happens and instead I was hoping I would be asked to provide my Azure Login credentials.This is as far as we get. Does anyone have any tips? All help would be appreciated.Thank you!

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1 day ago
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TXAggieTPMNew Here
posted in Ask the community

Checkerboard appears in Miro especially while zooming on dashed lines

I suspect this is a problem with my GPU (Video Card), however, I wanted to check all the boxes by posting here to see if anyone else with an Intel motherboard/video card has experienced this (I”m Windows 10 Enterprise)I have a systems diagram, and I used dashed lines to represent DC power connections.  When I zoom in on it, either in the Windows App, Edge, or Chrome, I get a “checkboard” pattern appearing over part of that screen, usually the same color.    The artifact is captured by doing a “copy image “ on a frame!While I get the artifact in other apps (i.e. Slack), it is super consistent with Miro.  I’ve updated all Windows, Intel, and HP drivers.  I’ve run HP advanced diagnostics.  I’ve changed docking stations (the artifact lives on the built in HP Screen). The old “Disable Hardware Acceleration” doesn’t exist on my system, rather I can adjust Graphics settings to Power Savings or Performance on an .exe (Application) basis.   I’ve adjusted screen resolutions as well.MIRO/Advanced

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1 day ago
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etSmilNew Here
posted in Ask the community

Manipulating object order glitch?

First time I experienced this throughout my work with Miro and it makes work annoying.I cannot manipulate object order (send back or in front) when they are in a defined frame, but I can do it if the objects are out of frame. See two pictures: two circles in the frame - I cannot manipulate order. Once the same circles are out of frame - I can manipulate order.Is there an issue with my board setting or is this internal Miro functionality? I tested with different boards and got the same results. 

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1 day ago
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Eric859Beginner
posted in Ask the community

Go-to templates

New to mind mapping and am having trouble getting started.  I got my miro account, so step 1 is done.  With all the templates, it’s a little confusing deciding which ones to use.  Do you guys have 2 or 3 you use as go-to’s for creating new maps?  

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2 days ago
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Ronit VishwakarmaNew Here
posted in Ask the community

My Board colors are messed up

The colors are too white, the grid is lost and there is no background clour.

1
Robert Johnson
2 days ago
U
ulleNew Here
posted in Ask the community

Bring everyone to me

As I noticed, the “bring everyone to me”-function is only working, if i share the board with everyone and only with giving writing rights to everyone.In my opignion, this is contraproductive.I want to bring everyone to me also if I gave only reading rights to my audience.I want to make a presentation to my listeners without giving them writing rights. Is there a special setting in the setting options I overlooked?

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2 days ago
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Nataly2527New Here
posted in Developer platform and APIs

Пропал доступ к моей доске

Я создала доску на бесплатном тарифе, все было нормально, но сегодня я не смогла ее найти у себя в аккаунте, по ссылке, которую я давала для доступа, сказано, что он закрыт, как такое может быть, если эту доску создавала я?? Помогите вернуть доску обратно

1
Robert Johnson
3 days ago
Z
zswankNew Here
posted in Ask the community

Mind Map node line won't delete

Hi There,I recently deleted two nodes in my Mind Map and the associated lines didn’t delete with the node text box. I can’t select the lines or find any way to get rid of them. See the two blue lines pictured here. Does anyone know how to resolve this? 

1
Z
3 days ago
S
Srikanth JaruplaNew Here
posted in Ask the community

testing community feature

THIS IS FOR TESTING ONLY

1
Robert Johnson
3 days ago
A
Anna LezhninaNew Here
posted in Ask the community

Не вижу курсоры других пользователей на свой доске

Всем привет! Почему-то в приложении для Windows перестали отображаться курсоры других участников на доске. Появляется только когда другой участник выделяет объект. В веб версии всё нормально работает. Приложение недавно обновила через Microsoft store но проблема не решилась. Кто-нибудь сталкивался с с такой проблемой? Как решили?

1
Shira
Mironeer
3 days ago
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Mitch BarneyNew Here
posted in Ask the community

How to Uninstall the Mac desktop app?

How do I uninstall the Mac desktop app?Thank you.

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3 days ago
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KuuhNew Here
posted in Ask the community

Text and textboxes on android are quite broken

[Third time trying to write this because I’ve accidentally gone to the previous page and lost the form data]I’m using a Samsung Tab S9+, it’s a built in keyboard and touchpad on it’s detachable cover. I’m using miro mostly with a mouse and keyboard setup, instead of using it only with touchscreen.There are two abnormal points to tackle.1st: Text renders quite a bit differently than the browser on mac or windows, and this does indeed affect layouts. The text appears larger, and some words at the end of the line end up on the line below. This occurs both on the miro app, and miro via samsung internet browser. [images comparing windows (Microsoft Edge) and android (app) at the end of the description]2nd: If you edit any text via android app, the text being edited grows abnormally large, but it gets to it’s standard after. The problem is that the textbox follows it’s size when editing, but it doesn’t get smaller again. [google drive video link]Thank you for your time and attention.  

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K
4 days ago
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Eric859Beginner
posted in Ask the community

Site Slowness

Your site is referencing another URL from mirostatistic.com.  This domain doesn’t resolve to an IP address which is why your main page isn’t loading.  Please fix.

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4 days ago
M
Manpreet SambhiBeginner
posted in Ask the community

Can't share link

When I share the whiteboard link, the user receives a request informing them to sign in. This has never happened before. It has been happening for the last 24 hours or so.

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4 days ago
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Josi ecosignNew Here
posted in Ask the community

My email account got deleted and I lost the access to all my teams and boards

My work email account has been overwritten with a new address and now I cannot log in on miro anymore, because I don’t have access to my former email address. I lost access to all the boards I created and the teams I shared or to which I was added. Is there any possibility to fix that?

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4 days ago
J
john011New Here
posted in Ask the community

Speakatoo API is working in POSTMAN but not in my integration

Hello, I've been trying to integrate Speakatoo for Text-to-Speech conversion, and while the Speakatoo API works fine on Postman, I'm encountering issues with the integration in my application. I'm curious if anyone else has experienced a similar situation or has insights on troubleshooting this. Your assistance would be greatly appreciated!

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J
4 days ago
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Gordon O'NeilNew Here
posted in Ask the community

Version 1.6 not supported error

Hello,  I’m trying to upload a back up of a Miro board and 4 of the 5 back ups have no problem at all. However, the final one refuses to upload and in both the web browser and the app I encounter an error that states “Version 1.6 is not supported!” When googling and checking the community, I can’t find much mention of version 1.6 and it seems no one else has encountered this error. I suspect this is some kind of pay wall issue. Is that correct? I am on an education plan and perhaps my comrade who created the board originally may be on a paid version that has extra features, meaning I can not use the content shared with me by him. Is there a way around this? I can access his original board but I am unable to copy it because I’m not part of his team, so they generously sent me the backup file of it. However, I can’t upload it because of this version error. Essentially I’m just looking for a way to make and edit a copy of a board that’s been shared with me. Any suggestions for this are mu

3
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4 days ago
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Will the ThrillNew Here
posted in Ask the community

Miro Freezes. on FIREFOX but NOT EDGE.

Miro freezes (WHEN I USE FIREFOX) when I do the following:Click on Duplicate Click on Name of my BoardNot a problem using EDGE.  

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4 days ago
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Ian StokolNew Here
posted in Ask the community

Cognitive dissonance and MIRO miscommunication

Why is MIRO unavailable when the status monitor says services are restored?

3
Manouska
Mironeer
4 days ago
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