Questions & Ideas

When the jira icon is selected it prompts the user to upgrade to a Business account, but jira integration for card purposes is still listed on the included services for the Ed accounts. Has anyone else had this issue? Know the fix?

Dear Miro Support Team,I hope this message finds you well.My name is Elizabeth Pashchenko, and I am an English teacher working in Ukraine. In light of the ongoing circumstances in the country, many educators are currently operating under considerable financial constraints. Despite these challenges, I remain fully committed to providing my students with consistent, high-quality instruction and a supportive learning environment.The functionality offered by Miro would significantly enhance my teaching practice, enabling me to design structured, interactive lessons and deliver visually engaging content that supports student understanding and participation. Unfortunately, my current financial situation does not allow me to purchase a Premium subscription.I would therefore be sincerely grateful if you could consider granting complimentary Premium access or informing me of any support programmes, discounts, or special provisions available for educators in Ukraine. Such assistance would have a

I want to build a 3d building to use for a interactive workshop.How can I do that?  

I have been trying to log into Miro for the past week to access my collaborative boards for work. However, after I log in successfully the loading screen keeps repeating and I cannot actually access my dashboard. I have tried everything from clearly my browser history, my cache, restarting my internet network, incognito mode--the site just does not work on my computer. I am looking to put in a support request to restart my account or something to allow me to login, but no dice thus far. If anyone has any advice please let me know. Thank you!

Hello Miro Team,My name is Mariia, and I’m an English tutor for kids. I use Miro for all of my lessons to create bright, attractive, and engaging plans for my students. Thank you for creating and developing such a useful and easy-to-use platform.However, due to the obstacles I have to overcome because of the full-scale invasion, I kindly ask if you could provide me with a free subscription plan. I believe this would make it even easier for me to help more kids in Ukraine learn English and broaden their outlooks.I would really appreciate your support. Thank you in advance!

Please help i just got the free 14 days trial plan and i want to cancel it immediately but it wont show it only got the downgrade to starter plan :( I dont want to pay im a student and dont got much moneyif i delete my team/account will is stop payment?

Hi,Since yesterday (or the day before yesterday), I have the feeling that bulk is no longer working.I am having problems importing images into a board, whereas everything was working fine before.According to the documentation (hhttps://developers.miro.com/reference/create-items), when I try to import images onto my board, I get this error message: "validationErrors": [ { "code": "3.0210", "message": "Value for scale should be greater than 0, found: 0.0" } ]However, when importing images, we cannot define a scale.Here is the request:  <?phprequire_once('vendor/autoload.php');$client = new \GuzzleHttp\Client();$response = $client->request('POST', 'https://api.miro.com/v2/boards/XXXX/items/bulk', [ 'body' => '[{"type":"image","data":{"title":"XXXX","url":"https://XXXX.png"},"position":{"x":6051,"y":829},"parent":{"id":"XXXX"}}]', 'headers' => [ 'accept' => 'application/json', 'authorization' => 'Bearer XXXX', 'content-type' => 'ap

Hey I created a Table View Canban Board and adet a lot of Tickets and could describe Tickets. But know I cant describe the Tickets in the Canban Board anymore and don´t know what I changed. Can someone please let me know how to work on Cards in the Board again? Now: = WrongBevore I could Change in Board  

Hey!  My team has been trying out the Roadmap Planning template for a couple of weeks now, we’ve been very happy with it. However, today we logged in and came up with the surprise that the side panel view for the tickets is not available anymore. ¿Is this normal? ¿Or how could we get the option back? The view is crucial to edit and acces the description for me and my team, since we all work remotely.  

Resizing a single image to half of its original size was a very useful feature (for example a pasted screenshot @2x). This features is now only available when multiple images are selected. This makes sense for resizing by matching height and width, but why not keep it for single images as well? Now I have to duplicate or hunt down another image to select just to resize any image to half its original size (or back to its original size).  

can’t connect to Miro this morning !! Mac OS 10.13.6 web brother firefox  Helppp ! 

Dear Miro Community,We are currently experiencing an issue when uploading DOC and DOCX files in Miro.When selecting the “Convert to Document” option, we are able to choose the file and the upload appears to start, but nothing happens afterward. No editable text document is created, the board remains empty, and no error message is displayed.The “Add as File” option, however, works without any issues.Until recently, we were able to upload DOCX files and convert them into editable text documents without any problems. Therefore, we are unsure why this function is no longer working.The issue occurs in Chrome, Firefox, and also in the desktop app.Could you please let us know what might be causing this issue and how we can resolve it?Thank you in advance.Kind regards,

The background objects (the squares and other objects) have went invisible. I loaded my board on Monday after having a workshop on the Friday and all the backgrounds were still there, but invisible. Is there any way to revert this / reload the board? Is there a limit on the number of objects a board can hold? Also sad because I was quite proud of how it looked 😅  The objects were all locked as I didn’t want the users to move them while attaching sticky notes. Any help into this issue is very appreciated, thanks in advance!

Is there a way to add dates and slide numbers in miro easily? 

Сегодня утром создал доску в миро, решил вечером проверить, а ее уже не существует, нет никаких о ней упоминаний.Для других людей, будто я удалил ее “ Board has been deletedSorry, the board that you are trying to access has beendeleted by its owner. To access the board, please ask theboard owner to restore it. Go to all boards” но я не удалял ее. 

We have recently subscribed to Starter Plan ( paid plan) for 10 users last month . Now exactly after a month our account has been automatically downgraded as Free account . Can anyone help what is wrong and how to get this corrected. 

I upgraded to the Starter plan minutes ago, still the option to export in high quality is greyed out? How can I solve this?

HelloI was on a trial business plan for MIRO and would like to revert back to the free plan but I dont see an option to do so. Can you please advise on how to go about this? Thank you

How can I unlink the card if Im not on a paid subscription? 

Hey, I have a Question is it possible to move a space from one team to another.Thx for the helpLG,

Dear Sir or Madam, My name is Alina, and I am writing to kindlyrequest access to the Miro platform.I am a user from Ukraine and would like touse Miro for educational/work-relatedpurposes. At the moment, access to theplatform appears to be restricted for me, so lwould appreciate it if you could provideaccess or inform me about any availableoptions for users from Ukraine.Thank you very much for your time andsupport. I look forward to your response. Kind regards,Alina

Bonjour, je suis ukrainienne et prof de français aux ukrainiens, j'ai entendu que vous proposiez l'abonnement gratuit, est-ce toujours d'actualité? MerciBien à vous,Anna HANNOTSKA

Hello Miro Support Team, My name is Sofia, and I am a user from Ukraine.Due to the current situation in my country, purchasing a paid subscription is financially difficult for me at the moment.I actively use Miro for studying/work, and some premium features would significantly improve my productivity and collaboration.I would like to kindly ask if there is any possibility of receiving temporary access to a paid plan, an educational discount, or any special support program available for users from Ukraine.I would be very grateful for any assistance or guidance you can provide. Thank you for your time and support. Kind regards,Sofia sophiapruhodko@gmail.com

Dear Miro Team,My name is Anastasiia, and I am an English tutor from Ukraine. I am writing to inquire about the possibility of receiving complimentary access to Miro for Ukrainian users.First of all, I would like to say that Miro is an outstanding product. The platform is intuitive, flexible, and incredibly powerful for online collaboration and teaching. As an educator, I truly appreciate how easily I can structure lessons, create interactive boards, and keep students engaged in a visual and organized way. Miro has significantly improved the quality of my online classes.Due to the current situation in Ukraine, many educators are working in challenging circumstances. Access to reliable digital tools like Miro makes a real difference in maintaining educational continuity and supporting students emotionally and academically.I would be very grateful if you could let me know whether I qualify for a complimentary annual subscription or any support program available for Ukrainian educators.Th

I use the Find function very often - it works well - the problem is when I use the Find function in a board second time: the previous search expression stayed in the search bar, so I have to delete is manually. But the the Shit + Home selection doesn’t work, so I have to delete is manually. Every other application (Office tools, browsers) keep also the previous search expression, but it’s always selected, so is I start to type a new expression it deletes the previous expression. I’d like to have this feature in the miro too! (Can I set somewhere in the settings?)