Questions & Ideas

Once I am exporting (insert) excel table to the Miro and change the type of the column to start date or any date (DD/MM/YYYY) I got a notification that the content is going to be deleted. It would be great to have a solution because I do not want to insert all the dates manually. 

That would be great to find out and keep it in sync.

Hello,I’m using the REST API to request information from a board, using `GET /v2/boards/{board_id}/items`. I have some sticky notes in different colors in my board, however the returned `fillColor` in `style.fillColor` is always `light_yellow`, even if the sticky note has a different color. Other style properties (e.g. `textAlign`) work correctly - but the `fill_color` is always `light_yellow`.I’ve implemented this functionality ~1 year ago, and it definitely worked back then - did something change that broke this, is this a bug or intended behavior? If intended, is there any other way to figure out the color of a sticky note?

So, how do I talk to a real person in customer service?

Good afternoon! I've been experiencing a problem with the app on my tablet for over a week now. When switching to the board, there is an endless download, no restarts of the application, rebooting the device, clearing the cache does not help. You can't actually use the app. The same applies to the browser version of the app from the tablet. At the same time, the browser version works fine from the computer. I even tried logging in from other accounts from my tablet, but the problem still remains. What could be the reason?

Cómo puedo tener la Constancia de residencia fiscal 2025 de Miro

Help!I had some clients interact with me on a MIRO board, but now MIRO is charging me as if they were my employees or from my team. How do i prevent this from happening. If this pushes through. Im canceling my subscription and credit card ! 

The essence of the process: I create a copy of the figure with the text. Then I immediately begin to change the text (without impressive deletion or intra -line editing). This made it possible to quickly propagate figures with different texts and at the same time with the same formatting. It was convenient and simple.Now, when copying the object and the same editing process, formatting the text is reset to the standard one, which forces each time to manually set the formatting settings for each figure. It is very long and not convenient.Briefly about the procedure and the result of text editing:1) duplicate or copy of the figure with text2) the selection of the figure (not text)3) set of new textExpected result: a new text with the previous formatting.The result obtained: a new text with standard formatting.

I… just completely lost all ability to add or edit text in the user stories I’m using in a large User Story Mapping. I can highlight text inside the user story card, I can delete (?) but I cannot add text at all anymore. It is pretty bad timing for me with a board update tomorrow. Could someone please get back to me so at least I know if must restart the whole thing, now about a third done only, or if there is a fix? Thank you . 

These are plastered all over my board and it gets in the way and is hard to see work. 

It’s really bad today, but this is typically the case. The desktop app version is about a thousand times as slow as just loading it in chrome.  I like running the app because it helps me stay organized, but I experienced many minutes, quits and restarting with the desktop app.  I try using the web and it loads in 3 seconds. Are other people having the same experience?

I have one person in the group I work with who can't connect to the public link. Everyone else can, except her. When she tries to connect to the public link, Miro asks her a lot of questions. Once she's answered them, she's told she has to buy a package. It's really very problematic. I've been working with Miro for over 5 years, with hundreds of people using the public link, and this is the first time this has happened to me. Please help me find a solution. 

I facilitated a workshop last week and the responses to my alignment scales have disappeared! Any recommendation on how to restore responses?

A user (team member) received an email that I had edited one of the documents on my board.  How can I turn off these types of email notifications?I navigated to “Preferences” and then to “Notifications” and deselected all of the Board, Project and Team Activity notifications.Will that eliminate email notifications to my team members?

Hi everyone! couple weeks ago it worked fine but today I noticed that topic can’t be opened. those expand arrows used to open a card where you can add extra information. but now just nothing happens, checked on several browsers. please bring back 🙏🙏

Wwe are PAID PAID Miro Users-- you gys have added so many apps that the old Boardds are inoperable-- HOW to Get a MIRO Person????? WE pay miro-- why is there NO HELP???

Hi all, Is it possible to superscript numbers etc. in any way? I would like to write some formulas in a board using the text feature, but I don’t see any way to subscript or superscript text. Best,Ditlev

I have several Jira cards on my board.  I go to the Jira Cards app, select Configure Cards, turn on a couple fields (Fix Version, Story Points), then Save.  None of the fields I turned on appear on the Jira cards and when I go back to the Configure Cards menu, the fields are turned off again.  Am I doing something wrong?

I have a business license. We have several users with individual licenses. I would like to add these user licenses to our business license, and move all of their existing work to our company.

Hi Folks, I love Miro!I am trying to download a board as a PDF to share it with an outside contractor, I am following the export/save as PDF functions but i have no idea where the board is being saved to on my computer, or if the save has been successful in PDF format. Can you please help me?Kind regardsMeg

Is there a way to batch download images from my boards? I’m using Miro as a moodboard, and it would be helpful to be able to select and batch download images not in board format.

I am trying to create a concept map and am needing bi-directional connection lines. Basically, these are arrows that are pointing at both ends. Is this option already available? If so, how do I create them? If not, could this be included in a future feature?

Hi!Myself and my team members have been on the board for over 2 years. Then yesterday the board owner deleted it.The board owner is a ex team member and I am not in contact with him. And he left the company about 1 year ago.How can I recover data from this board? All our projects for two years on this board.....I have the link to the board:  

How can i switch when scrolling up and down on my mouse to make chart go up or down instead of zooming in and out (smaller/bigger)?

I am Japanese, so sorry if my English is difficult to understand.I would like to hierarchize the folders in the space.（I would like to store items in the space in folders and divide them into tiers.）Is there a way to achieve this?