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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8312 Topics
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AL_HMHNew Here
asked in Ask The Community
Tool tip obscuring pen erase tool

Having an issue when using the pen tool on the iPad app. When I tap on Pen, the keyboard shortcut for the pen tool comes up and obscures the Erase tool. I would like to either be able to dock the pen tool so the tips aren’t in the way, or to turn them off, neither of which seem to be available today. Or is there another way? Can you kindly help? Thank you.

0
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5 months ago
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Jayson ShoneNew Here
asked in Ask The Community
Help! Data in my Miro Board disappeared!

Hello! While I was doing research on my Miro Board, I noticed that my previous research was deleted, all but my frames.What is the cause of this? And what can I do to retrieve the research that I lost?I invested 1 ½ hr of time and would like to know if anyone else has experienced this before?

2
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5 months ago
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James HobbisNew Here
posted in Ask The Community
Filter on status

There is a neat status flag that can be applied to cards: Is there some way of filtering or searching on status? The obvious stuff doesn’t help:  

2
J
5 months ago
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Naveen prakashBeginner
posted in Developer platform and APIs
API Request Query

Hi Team, POST https://api.miro.com/v2/orgs/{org_id}/teams/{team_id}/projects/{project id}/members?email=someone@domain.com&role=editor Response code:"status": 415,"code": "mediaTypeNot Supported","message": "Specified media type not supported for this endpoint","type": "error" Correct me if my request url is wrong? Thanks.

1
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5 months ago
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Ankush KulkarniContributor
posted in Developer platform and APIs
Miro oauth api throws error 401 Invalid authorization code

I want to get an Miro access token programmatically in my application and for that I am following all the steps mentioned in document https://developers.miro.com/docs/getting-started-with-oauth - Getting started with OAuth 2.0 and Miro. While performing step no.3, i.e. exchanging an authorization code for an access token, I constantly get 401 - oauthError - Invalid authorization code: auth_code received in step no.2.

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M
5 months ago
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Alan FairhurstBeginner
asked in Ask The Community
Text box rendering challenges

Hi Miro Community.  Has anyone had an issue where a user is editing the text on a board & when they click outside the text box the text reverts to the unedited version... Click back into the box, and the edited version is there.Frustrating at best, and is driving some internal ‘incident’ traffic. Solution that worked for me was to close down the Miro app completely and then reload. 

2
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5 months ago
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Omer MesharNew Here
asked in Ask The Community
Jira cards integration problem

We are working with Jira cards, integrating Miro and Jira cloud, using the OAuth 2.0 integration.We have a problem that cards that were converted into jira issues, do not receive any updates from Jira.For example, if I convert a card to a Jira issue, and in Jira I assign the ticket, I will not see that the card is assigned, unless I open the card explicitly. The documentation says it should get updated up to 60 minutes after the change, but this doesn’t seem to work.We are using the Starter kit in Miro.

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5 months ago
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Adrienn SchlakkerNew Here
asked in Ask The Community
A3 printing

Hi Guys,No matter what size/type of frame I use under my board, after exporting it into pdf or image I can’t print it out in A3 size. The printer receives the input but no printing. Really annoying and time consuming issue and I unable to fix it. Thank you for any help.Adri 

0
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5 months ago
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Sam RobertsBeginner
posted in Ask The Community
[RESOLVED] iPad keyboard opens constantly

Bit of an odd one this. Whenever I touch the whiteboard canvas with finger or Apple Pencil, the keyboard opens. It doesn’t add text when I type, just triggers the standard keyboard shortcuts. This doesn’t happen if I click menu items or change tools. feels like I may have forced some keyboard shortcut mode, but can’t find the option. And ideas?

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5 months ago
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Jürgen SattmannNew Here
asked in Ask The Community
Inquiry About Advanced Search Capabilities in Miro

Dear Miro Support Team,I am currently utilizing Miro for managing various projects and often need to search for specific terms within my boards. I am trying to find instances where two separate terms appear in the same board, regardless of their proximity to each other.Could you please inform me if there is a way to perform a search that allows for locating multiple terms independently within the board content? Specifically, I am looking for functionality akin to a boolean "AND" search, where the search results include all entries that contain both terms, not necessarily next to each other.If such a feature is currently not available, could you provide guidance on any potential workarounds or let me know if there are plans to include this feature in future updates?Thank you for your assistance.Best regards,

1
Robert Johnson
5 months ago
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Bobby BracelinNew Here
posted in Developer platform and APIs
STILL NOT RESOLVED - FRAMES EXPORTING IN CORRECT ORDER

Hello Miro Community,Miro is great at presentations and maintaining the order inside its platform, however when the client wants a pdf copy of that presentation the whole experience goes to hell in a handbasket. There is a significant issue when attempting to export the presentation into a pdf. The order of the frames is jumbled randomly when exported. Additional programs are required to then put into order i.e. adobe, bluebeam, etc None of the solutions on Miro community work - I have tried them all! Inefficient - especially over something rather basic… page orderI have done everything from filtering to clicking each frame in the order I want the presentation to be without any resolve. Is it the size of the file issue? Is there a limit to how many frames the platform is capable of handling? Do we need to use a compliant/preferred browsers? HELPWhen it comes to the user group of architects and designers this is a real problem. A duplication of work and a cost to the client. Please come

1
Robert Johnson
5 months ago
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EGrimeBeginner
asked in Developer platform and APIs
iObeya to MIRO Conversion

Hi! We have a license for the iObeya platform and we want to convert our project management boards including schedules to MIRO. Is there a way to do that easier than literally rebuilding everything in MIRO 

3
Robert Johnson
5 months ago
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IgorAlekseevNew Here
asked in Ask The Community
How to disable "Just draw" popup?

When I use a stylus, every time after the app opens, I see a tooltip saying, "Just draw. No need to select the pen tool."I've already seen that message a thousand times. I know I can just draw with a black line. However, I almost never use black lines. I prefer using the highlighter and the red pen, but Miro doesn't remember this between app restarts.

0
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5 months ago
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Semen ErokhinNew Here
posted in Ask The Community
[INVESTIGATING] How to insert an image on iPad by pasting from clipboard

On the computer, I can right-click and then paste the copied image. What's the best way to do the same on an iPad? I copy the picture, but I can’t quickly paste it. The only way is saving the picture to the gallery and then inserting it, but this is very long time. How quickly can i paste a copied picture onto the board?

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ElvaMiro
Mironeer
5 months ago
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EFG JamboardsBeginner
asked in Ask The Community
Using multiple Miro boards at the same time

I am currently looking into alternatives to Google Jamboards and Miro is currently our top choice but I have a couple of points for clarification: As a training company, we regularly run multiple virtual workshops at the same time which would require external users working on different boards at the same time. Would 1 ‘starter membership’ be enough to work in this way? For example, two live workshops typically have 15 people in each and would be working on two boards at the same time. Is there a way boards can be shared with external users (our participants) in a way that restricts their ability to edit/delete content of the boards e.g. title, description of the activity. Are there any restrictions on Miro boards for users in China?Many thanksCourtney

2
ElvaMiro
Mironeer
5 months ago
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Dani MurrayNew Here
posted in Ask The Community
Pricing Plans

I’m investigating Miro for the company I work for and wondering which plan to go with.  We would like to use it to run workshops - would one login for the 3 team leaders to sue then invite guests or should we be looking at more advanced plans?Any suggestions gratefully received…Thank you 

1
Robert Johnson
5 months ago
Andrea de Wattignar
Andrea de WattignarBeginner
asked in Ask The Community
Blocked from changing profile picture

Hi Everyone,The steps to change your profile picture are simple enough, however, the following message is permanently displayed in my Profile Settings…  As I am the Company Admin licence holder, would I not be the account administrator, and therefore be able to change my picture?? I’m otherwise stumped as to who to contact. 

3
J
5 months ago
R
roberNew Here
posted in Ask The Community
"Link to" not working on Image or Text objects?

I just started using Miro and envy the “Link to” feature. However it only seems to function properly when added to a Shape object. If I add a link to an Image- or Text object, it does add the link-icon correctly in the right-top corner. However the icon is not clickable…This is driving me really crazy, is anyone able to use “Link to” on Image or Text objects?

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5 months ago
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Derek74New Here
asked in Ask The Community
Presenter notes on an iPad

I designed a board for a workshop on my iMac, with presenter notes. When I tried to present on my iPad the screen goes blank.

2
Robert Johnson
5 months ago
vprds
vprdsActive Contributor
asked in Ask The Community
Can't post feedback in Miroverse Template (Your user is banned to post comments)

Strangest thing happening. I did some searches in the community. I searched the error message, no post. The word feedback is everywhere but couldn’t find the answer in community. Also searched the help center.Leaving the error message in the modal in case it is a new Bug.*Update: I refreshed page and tried again and the error message did not show. Feedback is on the way 👍🏻Leaving the entry open in case the team wants to look further into it.

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Hanne Keiling
Mironeer
5 months ago
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Glenn ShuksterBeginner
asked in Ask The Community
Can separate nodes in MindMap join together to one node

MindMap is great, however I could not see a way to join individual nodes together. (see image)Is that possible?  

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5 months ago
M
martinkoenigNew Here
asked in Ask The Community
New team member can not see project structure

I have added a new team member with the role “Team-Admin”. The new user can not see the project structure I’ve setup. What can I do?Thanks

1
Robert Johnson
5 months ago
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Darren ThatcherBeginner
asked in Ask The Community
How to copy boards containing Talktracks between plans? Export/import doesn't include the Talktracks.

Hi everyoneDoes anyone know how to migrate a Miro Board _incuding_ its Talktracks from one Miro Subscription (the client’s) to another Miro Subscription (the consultant’s)?Basically, I’ve recently finished developing a proof of concept educational programme for a client using Talktracks as audio walkthroughs on the various topics, and when I exported (from their plan) and imported (into my plan), everything was there except the Talktracks.  Given this is it’s main selling point, it’d be great if I could get them too.Any ideas, anyone?  Or is this a known limitation at this time and I’ll have to re-do all of the Talktracks on the restored version of the board in my plan?

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Robert Johnson
5 months ago
H
humanfirstNew Here
asked in Ask The Community
Custom USB HID Keyboard

Hi,I’m trying to create a streamdeck-style custom keyboard with an Arduino as a USB HID device, which issues specific key combinations such as CTRL + 0 to zoom to 100%.Everything is working so far apart from zoom in using CTRL + +. It seems to be intercepted by the browser and performs a browser zoom, despite other variations working as expected:CTRL + -: zooms out Miro board (as expected) -: zooms out Miro board in/out (as expected) CTRL + 0: zooms Miro board to 100% (as expected) CTRL + RIGHT/LEFT/UP/DOWN: scrolls canvas (as expected) MOUSE SCROLL UP/DOWN: zooms in/out at the cursor location (as expected) CTRL + +: zooms the browser window +: does nothingDoes anyone know of a specific key combinations I could use to ensure the browser doesn’t intercept? (I’m working in Microsoft Edge on Windows; I haven’t tried other browsers).Thanks!Matt

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5 months ago
F
FergBeginner
posted in Ask The Community
Embed MS Outlook Calendar in Miro board

Hi Community,I may be missing it, however I’m looking for a way to embed an Outlook calendar into a Miro board(s) - in a way that it is directly seen within the board (and preferably editable).The best I can find is: https://community.miro.com/ask-the-community-45/importing-google-calendar-4680?tid=4680&fid=45, however this is for Google calendar and also uses iframes, so doesn’t provide the usability we’re looking for.I’ve also found a lot of information in embedding Miro into MS Teams. That’s the wrong direction for our use case.Points of noteAll users are delegates of the calendar in question We don’t care if users that don’t have delegation rights can see/interact with the board instance of the calendar. View of real time changes in the calendar is highly desired Ability to edit the calendar from within Miro is an added bonus, but not criticalMany thanks in advance!

1
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5 months ago
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