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8636 Topics
L
louise kiNew Here
asked in Ask The Community
intelligent canvas and the new AI feature

is intelligent canvas accessible on the education account? Specifically the AI assistant

641
ElvaMiro
Mironeer
3 months ago
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Ana WeinsteinNew Here
asked in Ask The Community
VERY FRUSTRATED! Miro Plugin for Figma does not work and nobody helps... :(

Can someone please help with that? I really need to import a Figma board to Miro and this plugin is not working. Just keeps spinning. Looks like something is being blocked…

1681
ElvaMiro
Mironeer
3 months ago
I
Isidoro Rod_GarNew Here
posted in Ask The Community
lost my board

Hello!My MIRO platform deleted my work and I tried everything to recover it. This morning, when I entered the program, MIRO asked me to create a Team, so I did; But, after of this, my work disappeared and I can't recover it.Please help me. I think MIRO is a powerful tool and I can't believe that the work, even in a free version, can disappear in this way. I am sure there must be a way to recover it.Thank you very much!

212
Robert Johnson
3 months ago
R
Rajeev KumarBeginner
posted in Developer platform and APIs
Integrating diagramming apps

I am looking to integrate a diagramming app with Miro. I am planning to do the way draw.io is integrated. But I did not find anything in the documentation on this topic. Is the draw.io integration done using all documented (and supported) API? Can someone point me to any related documentation.  Thanks 

1096
Horea Porutiu
Mironeer
3 months ago
S
Samuel VangeNew Here
asked in Ask The Community
Can't access my boards or create boards in my own space

I have been unable to access my space on Miro for a while now. When I tried logging in, I would get a gray partly transparent overlay on my space. Now, I’ve been invited to a new organization in Miro, and I can get in now and access their board, but I still can’t see my own space on the left hand side, and I see no way to create a board in my space, I can only create a board in my friend’s org.FWIW, I may have deleted/transfered my space or boards a while back, which is what started the problem. I’m not sure exactly what I did, but this was not what I intended. Anyone run into this before? Thank you!

461
Robert Johnson
3 months ago
A
Anna LogunovaNew Here
asked in Ask The Community
Can't get back my paid Starter plan after the Business plan which was free for 2 weeks

I paid in April the Starter plan for one year. But then in Juny I tried Business plan for 2 weeks for free. Now boards in my team are locked, because this Business subscription is expired. But I still have an old Starter plan subscription. And I can’t go back. I`m trying to downgrade to the Starter plan but Miro request to pay for the Starter plan one more time. How can I get back my Starter plan subscription?

301
Robert Johnson
3 months ago
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Julia LuninaBeginner
posted in Ask The Community
Miro app for Zoom won't load

 I downloaded Miro app for Zoom, logged in and this what it keeps showing. Tried logging out and loggin in again, updated Zoom to the latest version. Nothing helped. Is there a way I can intergrate Miro with Zoom successfully?  

17412
S
3 months ago
M
MichelleFContributor
asked in Ask The Community
"Anyone with the link: Can edit" asks user to "Join other team"

When I try to share a board with colleagues who aren’t on my Miro team (and who don’t even have Miro accounts), I set the Sharing to "Anyone with the link: Can edit" and send a URL. Some colleagues can open it in a browser without a problem. Others get prompted to “Join other team” and this is really frustrating because I just want them to go directly to the board and start using it. They don’t need to join a team. I’m on the Education plan. This scenario has happened with different boards and different colleagues. For one colleague, using incognito mode on browser solved the problem, but not for another.This is what my board settings looks like: and here’s what some users get instead of being taken straight to the board:I know this has been asked before but it’s been a while and I didn’t find an explanation for why this happens only sometimes and what a reliable fix is.

718
M
3 months ago
J
JoMUCNew Here
asked in Ask The Community
auto-generated boards via AI generated request possible?

Is it possible to define use cases (use case = Miro board) and assign different templates to them, which are then created on request via an interface? Background to the question: Different use cases require different templates, which are applied in a specific order reflecting the task.A use case is to be triggered dynamically via AI. The AI passes parameters such as the template to be used and the sequence of templates

281
ElvaMiro
Mironeer
3 months ago
S
SalvoNew Here
posted in Ask The Community
Copyright on materials created by using Miro template

Hi all, I am Salvo; nice to meet you! I created some illustrations using the Miro's template “Characters Mix  & Match Icebraker” - https://miro.com/app/dashboard/?tpTemplate=c4e77c53-9ac8-4f1b-aa07-a4b025f7073b&isCustom=false&share_link_id=741924104188I am not sure if I can use such illustrations for a Publication. Unfoortunately, there are no clear indications on how to proceed with this matter. Can anyone help with this dilemma?I am thinking of writing the following sentence in my article: “Illustrations for Personas were designed on Miro (miro.com) using the “Characters Mix  & Match Icebraker template” created by Facilitator School (https://miro.com/app/dashboard/?tpTemplate=c4e77c53-9ac8-4f1b-aa07-a4b025f7073b&isCustom=false&share_link_id=741924104188).”Would it be enough?Best,Salvo

433
ElvaMiro
Mironeer
3 months ago
D
Diana DonezkaNew Here
posted in Ask The Community
Free subscription for Ukraine

Dear Miro Support Team,I hope this message finds you well. My name is [Your Name], and I am writing to you today with a special request regarding the Miro platform. In light of the ongoing challenges faced by the people of Ukraine, I would like to propose the introduction of a free subscription tier specifically for Ukrainians.The current situation in Ukraine has significantly impacted the lives of many, making it difficult for individuals and organizations to access essential tools and resources that support productivity and collaboration. Miro, as a leading platform for visual collaboration, could play a vital role in providing much-needed support to the Ukrainian community during these trying times.By offering free subscriptions to Ukrainians, Miro can help: Facilitate Remote Work and Education: Many Ukrainians have been displaced or are working from remote locations. Access to Miro would enable seamless collaboration for remote teams and educational institutions, ensuring that work

4551
ElvaMiro
Mironeer
3 months ago
Tilmann
TilmannNew Here
asked in Ask The Community
Create a Google Task in Google Calendar from a sticky note in Miro

Perhaps this question has already been answered. At the same time: I would like to transfer a sticky note into a task in Google Calendar. (Google Workplaces). Something similar to the Jira Cards function. Does anyone have a solution? Thanks in advance for ideas or support - or a reference to a thread in which the solution is documented

290
Tilmann
3 months ago
P
Pavel LavrenkoNew Here
asked in Ask The Community
Editing Hebrew went nuts

Hi. I was ok a week ago, but with new update creating cards with hebrew went nuts.Font for typing in editing is good. but when I quit editing note, now it changes the font to some other and everything is jumping up and down. Better keep just one font.But sometimes now, when there is latin in the card as well, it changes order of letters in hebrew after quitting editing. Notice order of “כל אחד” in the second image.  

192
P
3 months ago
S
Stanford EducationalContributor
posted in Ask The Community
Transferring from an Education Plan to a regular paid plan?

I’m currently on an education plan under my university email, but what happens if I retire or leave my university? I’d like to be able to keep my account but transition to a regular paid plan. What is the process for doing that? I have a slight fear that I will somehow lose all of my data. 

9510
ElvaMiro
Mironeer
3 months ago
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brian1taylorNew Here
asked in Ask The Community
how do i stop editing?

I just want to move around and view links etc. however whenever i select an item, or attempt to move around it moves objects or brings up an edit dialog. Escape does not do anything. How can I stop this?

442
B
3 months ago
mlanders
mlandersExperienced Community Member
posted in Ask The Community
Urgently needed Mirroring of objects

Hi folks,I’m working on a project and I really need to mirror an object and it’s so frustrating to me … that it takes so long with workarounds in miro … because I know it’s fast and easy in other programs possible:Lucid does it … and the objects could be added with shadows and more …Please @Mironeers … it would be great if we could see this: Please community vote for it here:https://community.miro.com/wish-list-32/flip-a-shape-horizontally-mirror-feature-157/Michael

33328
A
3 months ago
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Jasmine SLNew Here
asked in Ask The Community
How to show specific frame only

Hi,I have miro product board with multiple frames. when i create product page in confluence, i want to show particular frame in relevant area.eg. my product page’s first section is for flow chart, i only want to show flow chart frame there. if second section is for user persona. i want to show user persona there. don’t want user to move around the frame to avoid confusion. when i tried to embed the miro board in confluence, showing particular frame is a bit tricky since frames are moving around. how can i fix that? 

631
Robert Johnson
3 months ago
S
Sean DaleyNew Here
posted in Ask The Community
iPad app connected to Apple display

When using the app and I move the Miro screen to the display I can’t see any of the content. I see tools bars etc. As soon as I moved it back to the iPad I see everything. Also if I view a board via the web on the display no issues. Anyone else having this issue or better still know how to fix it?

10
S
3 months ago
R
remy baekNew Here
asked in Ask The Community
How do I disconnect from okta?

Our company's Okta license expires in a few days.Okta Manager > Application > miro > disabled.However, when I try to log in to Miro with my company Google account, it says that my organization is using SSO. If you click Continue at this time, an okta 404 error will appear.I tried removing the SSO settings from the settings, but there was nothing related to the okta settings. What should I do? 

343
Maria Pedone
Mironeer
3 months ago
E
Eric BrookeNew Here
asked in Ask The Community
Sticky Notes Capture not working

Using an iPhone and up to date OS or on Mac laptop in chrome(latest version) it does not work. It accepts the photo and then returns an Internal server error and suggest to report a bug - tried on my phone with a new photo, a photo in my library and I tried on my laptop with chrome browser - keeps returning Internal Server Error

210
E
3 months ago
A
Adib ZainiBeginner
asked in Developer platform and APIs
I tried to submit my app to Miro marketplace but encounter this error (400)

I tried to submit my app to Miro marketplace but encounter this errorLooks like the error on `appId` In the payload, `appId` is empty. I think this problem is on Miro side?

733
A
3 months ago
P
PollekeNew Here
asked in Ask The Community
how to draw a line without connecting to other objects

Hi,how can i draw lines (and curves) without connecting to other objects. So like a shape.regards Jan

553
Robert Johnson
4 months ago
A
Alexander NeuBeginner
asked in Ask The Community
User account gets deactivated instead of moved back to free restricted

Hi,We are using SCIM to give users full miro licenses based on their membership in an Azure AD group. This works fine, but we have a problem if a user doesn’t need the license anymore. If he is removed from the Azure AD group, he is DEACTIVATED in Miro. This is a problem as he then can’t be added anymore to any board, not even as a free user.Is there a way to ensure that people who leave the AD group just get demoted to free restricted instead of deactivated?

251
ElvaMiro
Mironeer
4 months ago
T
TaschaBeginner
asked in Ask The Community
miro turns the pages over (reverse) on its own way

I download pdf file. extract pages. and after that they get reversed spontaneosly

81
ElvaMiro
Mironeer
4 months ago
L
Luke WatsonBeginner
posted in Ask The Community
Invite to a project

Hi All, This question seems to have been asked a few times but I cant see any answers. How can i bulk invite a large group to a project (like i can to a board very easily)? `this should be easy no?Please help1 Luke

81
Robert Johnson
4 months ago
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