A specific board I’ve been working on for over a month suddenly won’t load in any browser or device. (Other boards work fine.) I’ve been trying throughout the day with no luck. The board get’s stuck on a gray screen with a “connecting...” message on mobile or “Connection restored” message on desktop. I’m wondering if anyone can help meet access to this board please?
I have the same issue, happens to some boards and not others. Not sure what to do.
I have reduced the size of the boards and now they can be opened on Miro. Large boards are all having this problem (they open in laptop browser, but don’t on the laptop browser nor the iOS app).
Hi, thanks for flagging this. What you’re describing matches a current incident affecting some users where boards get stuck on “Connection restored” or fail to load properly.
The team is already aware and working on a fix. For the latest updates, please check this thread: Known bug: Board loading issues on the app.
Appreciate your patience while this is being resolved.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
