A specific board I’ve been working on for over a month suddenly won’t load in any browser or device. (Other boards work fine.) I’ve been trying throughout the day with no luck. The board get’s stuck on a gray screen with a “connecting...” message on mobile or “Connection restored” message on desktop. I’m wondering if anyone can help meet access to this board please?
Best answer by Eca
Hi, thanks for flagging this. What you’re describing matches a current incident affecting some users where boards get stuck on “Connection restored” or fail to load properly.
The team is already aware and working on a fix. For the latest updates, please check this thread: Known bug: Board loading issues on the app.
Appreciate your patience while this is being resolved.
I have reduced the size of the boards and now they can be opened on Miro. Large boards are all having this problem (they open in laptop browser, but don’t on the laptop browser nor the iOS app).
+5Hi, thanks for flagging this. What you’re describing matches a current incident affecting some users where boards get stuck on “Connection restored” or fail to load properly.
The team is already aware and working on a fix. For the latest updates, please check this thread: Known bug: Board loading issues on the app.
Appreciate your patience while this is being resolved.
Hi, when click on the link to the known bug I am asked to login but it’s not accepting my email or password for Miro. I have this exact issue right now and I can’t do anything on my board. I can’t reduce image/board size it just won’t load or download. How can I fix it?
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