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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9535 Topics
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katmarczykBeginner
asked in Ask the Community
I can't unlock objects and I am the board owner

Hello everyone,I can’t unclock the objects I have previously locked on my board. I am the board owner and noone else has an access to it. Please help.Kate

5851
Robert Johnson
Kiron Bondale
Kiron BondaleVolunteer Community Moderator
posted in Ask the Community
[RESOLVED] Anyone else noticing sluggish performance from Miro this morning?

I’ve been noticing some very slow performance from Miro this morning - sent in a support request for it, but the Miro status page (https://status.miro.com/) doesn’t show anything? Took almost 40 seconds to refresh the active users list for one of my teams - normally should take under 5 seconds… Update: Kiron

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Marina
Mironeer
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jihye.jangBeginner
asked in Ask the Community
How many people can join the one board.

Hi  I prepare for workshop with 300 people this weekend.I wondering limited participate number on one miro board.

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Robert Johnson
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CStylesNew Here
posted in Ask the Community
Board cover dimensions

What dimensions does an image need to be for the entire image to appear properly on the board cover? Thanks!

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Don ChanNew Here
asked in Ask the Community
Guest anonymous edit by mobile

I have purchased the consultant plan, would like to draw my client’s input on certain topic in the board. Can the person who receive the link edit the board without log in nor installing Miro app? Provided that I have completed the permission setting.  Don

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Robert Johnson
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Linda BoenderNew Here
asked in Ask the Community
Can anyone just be a member of my team before I give someone access?

I have my own consultant account. Today two members were adjusted to my team, without being invited by me… And now I get two extra bills and I have to pay for these two members in my team (which I did not invited and they did not joined my team….)? How is this possible and if I remove them out of my team, hopefully I don’t have to pay?

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Kiron Bondale
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KASNew Here
asked in Ask the Community
limitation on sharing

Dear All,  I have a professional license and i want to share my whiteboard with 34 people to collaborate. is there any limit on the number of shares for a collaborative work on the board.I need to work with them a project, will they be able to edit the board. thanks a lot for your help! 

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Robert Johnson
helsana lizenzmanagement
helsana lizenzmanagementNew Here
posted in Ask the Community
Day Passes in the Enterprise Edition

Are DayPasses included in the Enterprise version?(according to https://miro.com/pricing/ Yes) are they contained in unlimited quantities?What is the definition of "external editor"? We intend to change from the "Team" plan to the "Enterprise" plan, and I would be interested to know if all users need a license or if a part of it can be solved by "Day passes 

6272
Robert Johnson
JeremyJ
JeremyJBeginner
posted in Developer platform and APIs
Bug with embed iframe

Hi, I have trouble with embed from miro. I used this code in my website <iframe width="100%" height="400"src="https://miro.com/app/embed/o9J_kkXmwko=/?autoplay=yep" frameborder="0" scrolling="no" allowfullscreen=""></iframe> but I have an iframe like that : miro.com And i have a error on the the console :Uncaught ReferenceError: rtb is not defined    at Object.p (embedEntry.23055cf40587a7dd6af2.js:2)    at Object.O [as storeUserIds] (embedEntry.23055cf40587a7dd6af2.js:2)    at t.apiHost (embedEntry.23055cf40587a7dd6af2.js:2)    at G.apiHost (embedEntry.23055cf40587a7dd6af2.js:2)    at Object.<anonymous> (embedEntry.23055cf40587a7dd6af2.js:2)    at p (runtime~embedEntry.09c728ffbf645e3ac835.js:1)    at Object.<anonymous> (embedEntry.23055cf40587a7dd6af2.js:2)    at p (runtime~embedEntry.09c728ffbf645e3ac835.js:1)    at Object.<anonymous> (embedEntry.23055cf40587a7dd6af2.js:2)    at Object.<anonymous> (embedEntry.23055cf40587a7dd6af2.js:2) Thank for yo

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JeremyJ
T
test
asked in Ask the Community
copy/paste miro

how to duplicate miro onto a different account? or give ownershiplike how you can just copy/paste docs

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Peter Hall-JonesNew Here
asked in Ask the Community
Screen size problem

I am doing a quick tour of Miro to see if it meets a need we have. There is an apparent ‘bug’ that is driving me crazy. I just about gave up but will try here to see if I’m missing something obvious.Okay, so I create a new board. Then I click on the Templates icon at top left of the toolbar. The Choose a template dialog comes up.Now, for some bizarre reason it is too big to fit on my screen (height-wise). I can see the first 6 options and part of the next three. There is no obvious way to scroll down. I can’t resize the screen (Ctrl minus). I can’t drag the dialog box upwards. Tabbing doesn’t work. There’s no option to resize the dialog. What am I supposed to do?Needless to say I’m not going to change my PC’s screen resolution just for one app (which would cause problems with others). I use a standard option which is the one recommended for my laptop (1366x768).Have I missed something? If I have, the solution is certainly not an obvious one.  

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Axonn EchysttasNew Here
asked in Ask the Community
Why can't I have vertical connectors from MindMap elements (or any element for that matter?)

As the title says, it would be nice to have connectors from all 4 MIDDLES of elements. (vertical and horizontal)

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Jimb52New Here
asked in Ask the Community
can't find board when I move from PC to Mac

I’ve been working on a board on my PC when I moved to my Mac I can’t find the board.Why is this happening?ThanksJim

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Bouhalissa, AichaNew Here
asked in Ask the Community
concept map connections

Hello,please see the attachment, i would like to use statement connections as shown in my concept maps but i am new to miro and cannot find the feature, i also wanted to ask if there was an undo button in miro?thank youaicha

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Robert Johnson
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IainNew Here
posted in Ask the Community
Changing MS Team to Miro account

I have linked MS Teams to Miro and when I set this up initially I used the wrong Miro account. I want to change the account that MS Teams uses to connect to Miro so my correct boards are visible. I cannot find anywhere you can do this.I have tried deleting the connecting in Miro but still no joy.

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Robert Johnson
Hisa Kizu
Hisa KizuNew Here
asked in Ask the Community
How to stop sending "highlights " email to collaborators

Hi team, I want to stop sending many highlights emails to people whom I shared my board with. I know they can do it by changing their notification setting from their profile but since they are very new to Miro, I want to do it for them.Is there anyway to do that?Thank you!

22681
Robert Johnson
C
Craig HardcastleBeginner
posted in Developer platform and APIs
Plugin widget.create() promise never complete

Hi, I seem to be having an issue in getting the miro.board.widgets.create() promise to complete. The widgets are created but the returned promise never changes from “pending”. I have tried creating widgets one at a time and in batches but with no luck. As I say the widgets do create but without the promise completing or even erroring there is no way for my code to complete… it just hangs forever :( Anyone else has this issue? My code block is wrapped in the miro.onReady() callback so I don’t think i need to do anything else? Thanks.

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Daniela Gavidia
Mironeer
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seth pearsollBeginner
asked in Ask the Community
Are there pre-made layouts?

Hello,I just purchased Miro for a few team members and we may expand to our larger team.  I hate to even bring up a competitor in the forums, but it’s the quickest way to get to my question, so here goes.  In Mural, there are two things that are incredibly appealing; 1) the Frameworks and 2) the Content Library.  From what i can tell, the Frameworks are a series of pre-made layouts for various things including grids, calendars, storyboards, etc.  They are not templates.  You just drag them in and use them, rather than create all the pieces from scratch on your own.  The Content Library seems to be a place where you can drop assets and have them at the ready.  Does Miro have these two features, in one way or another?  I’m aware of workarounds that could make that work (create stuff in Illustrator and upload them as needed, etc) but i dont see them fully baked like in Mural.  Ultimately, I do like Mural, but before i recommend a larger purpose for the organization, I’ll keep researching

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mlanders
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AniaBeginner
posted in Ask the Community
Can not see a voting history

Hi guys, I’m in a middle of workshop now and I did voting and I can not see a history of votes here. Any idea how to get those results as fast as I can? Help! Best, Ania

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Marina
Mironeer
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UXBrianBeginner
posted in Ask the Community
Noun Project Failing

New to Miro.  I installed the Noun Project App but when I search for icons I get the message “Something went wrong”.  I’m using the desktop version. I’m creating some best practices and would really like to use icons from here if possible.

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Marina
Mironeer
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Jason AytonNew Here
asked in Ask the Community
How do I join another team with my organisation's domain?

When first joining I was given a number of different teams to join. I have joined the wrong one and would like to join another. I can see how to leave the existing team I am in but then the only option seems to be to create a new team which is not what I want to do. I want to search and join an existing team. How do I do this?

44215
Alyona
Mironeer
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Lucy Xiao-VanceNew Here
asked in Ask the Community
No option for public sharing via link

I just signed up for a Team plan and wanted to share a board via public links. However, I couldn’t find an option to do so. Below is what I see when I click on “share” This is what the guide show (https://help.miro.com/hc/en-us/articles/360017730813-Sharing-Boards-and-Inviting-Collaborators):  

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Kiron Bondale
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Arshiva MarsaintNew Here
posted in Ask the Community
New update of text-input and text-box?

New update of text-input and text-box?You Miro has already established unique style of ux and workflow, if you don’t know why user pick Miro although there is thousand of mind-map product on market? because your advantage is quick, fast and simple. Now congratulation you mess it up by changing established feature (the text-box that automatic shrink and enlarge base on text size really boost workflow speed, and user like it!) to make user have to adjust their text-box everytime, and now I have to look for other mind-map product. Haiz…

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Lena Shenkarenko
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Bennie NaudeContributor
asked in Ask the Community
How to enforce 'follow me'

Hello everyoneHaving read quite a few posts on ‘bring everyone to me’, I want to make sure I understand it correctly.If I am in presenting mode, I would want everyone to focus on what I’m showing, hence will use ‘Bring everyone to me’.However, as soon as a participant so much as click on the board they will stop following me, and will get lost in the presentation, and therefore the solution is to screen share (e.g. via Zoom) for the presentation, and then for them to go back to their boards?If this is the case and unless I’m missing something, would it not make sense for a user to have to explicitly unfollow rather than unfollow by accidentally by clicking on the board?

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Alex Tsyglin
Alex TsyglinBeginner
asked in Ask the Community
Consultant plan pricing question

I want that my client only can edit the board for a long-term (not day pass)Do I need to buy for him extra license for $15 month if I use Consultant plan?(I now that I cand share board with editors rights by link, buy I want to share with a e-mail and password)

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Kiron Bondale
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