Questions & Ideas

Our company merged with another company and we created a new domain for the two to be a part of.  How do I update all the users with their new email address?  Company A + Company B = Company C.We have users that have userid@companya and userid@companyb that I want to update with users@companyc.  Since I download all the users in a csv file, can I then upload them back with updated email addresses?  I just didn’t see a way to do that or how to update this without messing up our charges for licenses.

I’m trying to create some custom tools that our team can use on mobile devices. I’ve been playing with the web plugin system and finally got a basic test working, but it only works via the web interface. I’m hoping to find something that will work in the Miro mobile app, but the docs don’t make it clear which developer features are mobile-friendly, if any. I’m also not having much luck opening the web UI in a mobile browser, as it appears to be a view-only interface that doesn’t let me interact with the board.Am I out of luck, or is there something that I just haven’t found yet that will let me do what I need?

As the whiteboards can become quite big, it is likely that other participants can not see what you are currently drawing on the whiteboard (because out of their screen).It would be nice to have a function that allow to re-center other participants view to your current view (of course after having asked for their permission, for instance “Mr. xxx would like to re-center your whiteboard view, do you agree?”)

Dear Miro Team! I accidentally deleted a board. Unfortunately I have no URL and no exact date. Is it possible that you can see my last deleted boards and restore them if necessary? Thank you very much.

We are on a consulting plan and create a team for every client we work with. We recently put a lot of effort into creating miro templates for all our tools to realize that we have to add these to every team separately. This is not only a lot of unnecessary work every team we add a new client, it also means that we can’t change our templates centrally. The current workaround - copy pasting templates from our company team into boards for client teams -is time consuming and creates a lot of clutter in the form on unused boards on our company team. The feature to make this accessible across team accounts already exist on the enterprise plan. Given the nature of most organizations that are on the consulting plan it would make a lot of sense to add it to the consulting plan as well!

I would like to use Miro to expand the changegamer community of the Italian metaverse: who can support us?

I upgraded to Team and now when I try to add projects i’m asked to upgrade.The Support ‘ share your feedback and ask questions’ bubble is not in my drop down menu where the online tutorial says it should be.Please help  

I am new in Miro, but I have been working with other Flowchart creation tools. It is very annoying when you create sequence diagram and you need more space for additional connectors.  So, I was wondering whether it is possible to keep connector in the same position while I scaling the shape.

Hi!  I’m trying to make a small flow chart using shapes and connecting lines.  However, the connecting line isn’t allowing me to add text.  When I click on the line the edit bar pops up, but it won’t add any of the arrows (or other end options) and it won’t give me the ability to add text to the line.  I click on the +T button, but it’s not giving me the ability to add any text.  What am I doing wrong here? 

Hi all, I’m currently using a free plan in Miro with 3 boards I have been using on a daily basis. However, I will be leaving my current company soon so my company account will be deactivated. There’s a lot of information that I’d like the company to keep for knowledge retention purposes rather than just delete the boards after I leave. Is there any way that would enable me to transfer the boards to another account in the company that will be accessible for people having access to the boards already?

I used add image clicking on arrow. Now the arrow seems doing different function.How can I add an image?PSI have also tried dragging for desktop, but i couldn’t add anything.Thank you

My team massively used the Cards Panel to see what cards were we assigned to in a Scrum Board. I just read in this article that it was deprecated - why was this deprecated and is there a workaround/feature that can be used to achieve the same?

Hi!  I have the problem that one of my colleagues just lost his license somehow and now he is not anymore the owner of his boards. Who is becoming the new owner?  And does the license can not be automatically extended after one year? He did not get any mail to extend it or that he would be kicked out of his license.  Greetings Judith 

My company will soon delete our payment account. I would like to transfer some boards to my free account before that. How can I do this?

Hello community,as of today, people we invited to our public miro-Board are not able to access anymore. The link settings are set to “Can view”, but people are alws asked to sign in, when opening the link (see screenshot). Red text says “An error occurred processing your request. Please try again.”Any ideas? Thank you!EDIT: Deleting Cache and Cookies doesn’t help. Problem appears in Chrome and Firefox in normal and private mode.Robert 

Is it just me, or does the distribute horizontally and distribute vertically option “icons” when selecting multiple objects look mixed up to you?I’ve always had to think twice and wait for the tooltip to be really sure that I’m picking the right one.To me, this indicates a vertical distribution: | ■ |… while this indicates a horizontal distribution: ––– ■–––Because if we would follow through the visualization, the vertical distribution would look like this:| ■ || ■ || ■ |… and the horizontal distribution would look like this:–––––––––  ■   ■   ■ –––––––––But in Miro, it’s the other way around. Am I looking at it the wrong way, somehow? What are your thoughts here?

私は間違いなく多くのオブジェクトをロックしました。コンピュータの画面上でオブジェクトを移動できないただし、オブジェクトのロックを解除せずに、すべてのメンバーがオブジェクトを移動できます。なぜこれが起こっているのですか?

PENDING  

I would like to have a higher quality export quality for paid teams. We upgraded from free version but only received 100 kb better quality on export of the pdf from 400 kb to 500 kb. I have searched the community and my board does not adhere itself to being split up into frames for separate HD downloads. Any ideas?

hi everyone, Is it possible to change a board to read only for everyone that it was shared with after an event? For example, after a workshop concludes, can I change the board to read only for all the participants to stop folks from editing it? I can do it by going to each person’s name the board was shared with but trying to find an easier way. A global setting to make a board read only for everyone except the owner? Thank you!

I’ve worked on a board for hours, but after a week I can not find it :((((((

Hi there, I’ve created a Miro app which uses the OAuth flow to integrate with the REST API. A user has just tried to install the app and told me that they cannot select a team, screenshot below: As far as I can tell this is not an issue on my side, it seems like a bug with Miro - any ideas what the problem is?

I’m having a lot of trouble finding the answer to this. Anyone know how to click on a box and make the text bigger in one only text box.I am on a mind map = I can click in the centre and make that text bigger, but apparently it makes all the text bigger. That’s not good, I want to make different text in the mind map different sizes.When I click on any other text box, it give me no options to change text size. Please help. This seems like basic mind map functionality, surely I’m missing something?

I am creating pictures in Miro to use in a film. It is animated and stuff needs to appear on each new frame. I have created the whole picture, and then I duplicate that frame and remove stuff in the other frames. When I export the frames as images (I have tried both jpg and PDF) the exported images are not accurate. Some pixels are missing to the right in one image, at the top at another, resulting in that you get sea sick from watching the pictures in a movie. What is wrong? I am using a fixed ratio 16:9 on my frames. I really need to get this done. Anyone having any idea of what’s going on?

 Hola hola 👋 ☀️ ¡Buen día! Espero que tengan un excelente miércoles. Les dejo por acá un video tutorial de cómo pueden subir rápidamente a Miro una presentación que ya tengan armada en Google Slides o Power Point. ¡Espero que les sea de utilidad y les ayude en su jornada utilizando Miro! 😀